The document describes the functionality and flow of a hotel booking website. It allows users to search for hotels on a map, refine searches, view hotel images and details, email search results to others, select a hotel and room options, enter guest and payment information, and complete the booking process. Information is repeated across pages to help users absorb all relevant details at each step in the booking workflow.

1. Displays all on a map (googlemaps) When users clicks here – system drops down a refine search box Modify Search should be populated with details from initial search, any changes to this when client clicks “Search” button should perform a whole new search. Goes to hotel detail page

2. Image navigation to work in a similar way to viewing images “Thumbs” in Explorer. Scroll through available images (if applicable).

3. Opens window for customer to send email to self (and up to 3 friends/family/colleagues) Goes to hotel detail page Selects relevant hotel and goes to next page. Local info about hotel

4. Repeated info about hotel – again, just to summarise. The thinking behind the repetition is that people don’t always take in everything in one go, and often miss things – so we re-present it in a slightly different format. Here, customer can select whether to pay deposit or full amount, and make any room requests (smoking/non-smoking, cot, late arrival etc) Forward to next page Back to search results

5. Existing customers New customers

6. Guest names Lead name and address, pre-populated [or hidden?] in case of existing customers who’ve logged in.

7. Wrap-up