Arvel Johnson led improvements in people, financials, food, and clients in 2010. He certified all food handlers in food safety, improved a slip resistant shoe program to 98% compliance, and doubled productivity. Financially, he helped dining achieve its most successful fiscal year with 39% higher sales and expenses 3% under budget. For food, over 50 new items and an expanded dessert line were introduced along with exhibition cooking. Client satisfaction and dining experience improved through better food, preferred seating, and a tasting event for menu item selection.