Randy Conrad worked professionally and was well prepared on the AAFES New POS Project over the past year. He added value by extracting important information from customer documents to help schedule training and deployment. Randy was resourceful and would find information quickly during meetings by researching. He was a team player who helped prepare HP tablets used for training and helped in areas outside his responsibilities. Arthur Smith recommends working with Randy again due to his technical skills, professionalism, and contributions to the project.

1. From: Arthur Smith,Dell Training Team Lead – AAFES NewPoint of Sale (POS) Project
Subject: Randy Conrad
I had the pleasure toworkwithRandyConrad onthe AAFESNew POSProjectoverthe course of the past
year.Randyis extremelyprofessional andIfoundthathe was alwayswell preparedtoaddressanyareas
of responsibilityhe wasassignedonthe project. He especiallyaddedalotof value bysiftingthrough
variouscustomerprovideddocumentstogetthe salientinformationwe needed aswe puttogetherour
schedule fortraininganddeploymentonthe project.
Veryresourceful,Randywouldoftenfindinformationon-the-flywhenquestionsarose duringmeetings
by goingoutand researchingforthe informationimmediately.
Randywas verymuch a teamplayeronthe projectandassistinginseveral areasrelatedtoTrainingthat
were nothisresponsibility. Forexample,he helpeduscome upwitha methodtoprepthe HP Tablets
we usedas a trainingresource onthe project.The processincludedloadinga Windows10 image along
withthe mostrecenttrainingcontentinadvance of a verysuccessful trainingdemowe providedtothe
customer.
Technicallysoundandprofessionalinall hisdealingswiththe customerandteammembers,Iwould
welcome the opportunitytowork withhimagaininthe future.
Sincerely,
Arthur D. Smith
Dell End-UserServicesTraining Team Lead (AAFESNew POS Project)