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Global Group of Institutions (GGI), Lucknow




                  Faculty of Management
                        A Summer Training Report
                                  On


     THE READER ANALYSIS OF THE WEEK
          MAGAZINE IN LUCKNOW
    SUBMITTED FOR PARTIAL FULFILLMENT FOR AWARD OF
            Master of Business Administration
                                Degree


SUBMITTED TO                                       SUBMITTED BY
Mr. Hemendra Sharma                                Arjun
     Dean                                          Roll no. 1173870005
Faculty Of Management




     GAUTAM BUDHH TECHNICAL UNIVERSITY,
              LUCKNOW, INDIA
                  2012-2013


                                                                         1
ACKNOWLEDGEMENT

Preparing a project of this nature, is a arduous task and I was fortune enough to get support from
a number of people to whom I shall always remain grateful for helping me in completing this
project within the stipulated time limit.


I take the opportunity to express my deep sense of gratitude towards my research guide Mr.
Sanjeev Sharma (Sales manager , Malayalaya manorama co.Ltd.) for giving me due freedom
of decision making and at the same time strictly adhering to high quality of my work. I would
also wish to acknowledge my friends for their moral support, encouragement and patience
throughout the course of this project.


I would like to express my gratitude to all these persons and to all the respondents for their
patience throughout the numerous discussions I have had with them during the course of this
project.




                                                                                  Arjun

                                                                              (MBA III rd SEM)




                                                                                                     2
3
DECLARATION

I, Arjun hereby declare that I have carried out my project in title ―The reader analysis of the
WEEK magazine in Lucknow‖
I further declare that this is my original work and no part of this report has been published or
submitted to anybody or University for award of Degree/Diploma.




                                                                         Arjun

                                                                     ROLL NO. – 1173870005

                                                                         M.B.A.IIIrd sem




                                                                                                   4
PREFACE

The present study is undertaken to understand the “The reader analysis of the WEEK

magazine in Lucknow” in India & the views of customers on that. It is done under the guidance

of Global group of Institutions Lucknow. The study was done to find out the “The reader

analysis of the WEEK magazine in Lucknow” and to know the customer‘s perception towards

THE WEEK this survey was done in Lucknow city. The data was processed using computer

aided tools such as MS-EXCEL, SPSS frequency tables were used for analysis, the study was

conducted from duration of summer training i.e., for a period of one month in the city of

Lucknow.




                                                                                                5
TABLE OF CONTENTS

S.NO                PARTICULAR                PAGE NO.

 1                 INTRODUCTION                 7-20

 2         INTRODUCTION TO THE INDUSTRY         21-25

 3               PRODUCT PROFILE                26-39

 4       STAGE IN MANAGEMENT OF MARKETING       40-41

 5     IMPORTANCE OF MANAGEMENT IN MAGAZINE     42-46
                     INDUSTRY
 6            RESEARCH METHODOLOGY              47-50

 7           ANALYSIS & INTERPRETATION          51-62

 8               FACTS & FINDINGS               63-64

 9                SWOT ANALYSIS                 65-68

 10       RECOMMENDATION & SUGGESTIONS          69-73

 11                 CONCLUSION                  74-75

 12                  APPENDIX                   76-79

 13                BIBLIOGRAPHY                 80-81




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7
INTRODUCTION

The Global Media System

Prior to the eighties and nineties, national media system was typified by domestically owned
radio, television and Magazine industries. There was major import markets for films, TV shows,
music and books, and these markets tended to be dominated by U.S. based firms .but local
commercial interests, sometimes combined with a state-affiliated broad- casting service,
predominated within the media system. All of this is changing rapidly .Whereas previously
media system was primarily national, in the past few years a global commercial-media market
has emerged. To grasp media today and in the future, one must start with understanding the
global system and then factor in differences at the national and local levels .Today media
industries is regarded as one of the most oligopolistic in the world.


This global oligopoly has two distinct but related facets. First, it means the dominant firms-
nearly all U.S. based –are moving across the planet at breakneck speed. The point is to capitalize
on the potential for growth abroad-and not get outflanked by competitors –since the U.S. market
is well developed and only permits incremental expansion. The dominant media firms
increasingly view themselves as global entities. Second, convergence and consolidation are the
order of the day. Specific media industries are becoming more concentrated, and the dominant
players in each media industries are becoming more and more concentrated and the dominant
players in each media industry increasingly are subsidiaries of huge global media conglomerates.
For one small example, the U.S. market for educational publishing is now controlled by four
firms, whereas it had two dozen viable players as recently as 1980. The level of mergers and
acquisitions is breathtaking. In the first half of 2000, the volume of merger deals in global media,
Internet, and telecommunication totaled $ 300 billion triple the figure for the first six months of
1999, and exponentially higher than the figure from ten years earlier. The logic guiding media
firms in all of this is clear: get very big very quickly, or get swallowed up by someone else. This
is similar to trends taking place in many other industries.




                                                                                                       8
But in few industries has the level of concentration been as stunning as in media. In the short
order, the global media market has come to be dominated by seven multinational corporations:
Disney, AOL-Time Warner, Sony, News Corporation, Viacom, vivendi and Bertelsmann. None
of these companies as recently as fifteen years ago; today nearly all of them will rank among the
largest 300 non-financial firms in the world for 2001. Of the seven, only three are truly U.S.
firms, through all of them have core operation there. Between them, these seven companies own
the major U.S. film studios; all but one of the U.S. television networks; the few companies that
control 80-85 percent of the global music market; the preponderance of satellite broadcasting
worldwide; a significant percentage of book publishing and commercial magazine publishing; all
or part of most of the commercial cable TV channels in the U.S. and worldwide; a significant
portion of European terrestrial ( traditional over-the- air) television; and By nearly all accounts,
the level of concentration is only going to increase in the near future. Rupert Murdoch‘s News
Corporation may be the most aggressive global trailblazer, although cases could be made for
Sony, Bertelsmann, or AOL-Time Warner. Murdoch has satellite TV services that run from Asia
to Europe to Latin America. His Star TV dominates in Asia with thirty channels in seven
languages. News Corporation‘s TV service for China, phoenix TV, in which it has a 45 percent
stake, now reaches forty-five million homes there and has had an 80 percent increase in
advertising revenues in the past year. And this barely begins to describe News Corporation‘s
entire portfolio of assets: twentieth Century Fox films, Fox TV network, HarperCollins
publishers, TV station, cable TV channels, magazines over 130 Magazine, and professional sport
teams. Why has this taken place? The conventional explanation is technology; i.e. radical
improvement in communication technology makes global media empires feasible and lucrative
in a manner unthinkable in the past. This is similar to the technological explanation for
globalization writ large. But this is only a partial explanation, at best. The real motor force has
been the incessant pursuit for profit that marks capitalism, which has applied pressure for a shift
to neoliberal deregulation.


Once the national deregulation of the media began in major nations like the united state and
Britain, it was followed by global measures like the North America Free Trade Agreement and
the formation of the World Trade Organization, all designed to clear the ground for investment
and sales by multinational corporation in regional and global market .this has lay foundation for
the creation of the media system, dominated by the aforementioned conglomerates. Now in


                                                                                                       9
place, the system has its own logic. Firms must become larger and diversified to reduce risk and
enhance profit making opportunities, and they must straddle the globe so as to never be
outflanked by competitors .this is a market that some anticipate having trillions of dollars in
annual revenues within a decade. if that is to be the case ,those companies that sit atop the field
may someday rank among the two or three dozen largest in the world .The development of the
global media system has not been unopposed. While media conglomerates press for policies to
facilities their domination of the markets throughout the world, strong traditions of protection for
domestic media and cultural industries persist. Nations ranging from Norway, Denmark and
Spain to Mexico, South Korea keep their small domestic firm production industries alive with
government subsidies. In the summer of 1998, culture ministries from 20th nations, including
Brazil, Mexico, Sweden, Italy, and Ivory Coast, meet in Ottawa to discuss how they could ―build
some ground rules‖ to protect their cultural fare from ―the Hollywood juggernaut‖. Their main
recommendation was to keep culture out of the control of the WTO. A similar 1998 gathering
sponsored by the United Nation in Stockholm, recommended that culture be granted special
exemptions in the global trade deals. Nevertheless, the trend is clearly in the direction of the
opening markets.


Proponents of the neoliberlisem in every country argue cultural trade barriers and regulation
harm consumers, and that subsidies inhibits the ability of the nations to devolve their own
competitive media firms. There are often strong commercial media lobbies within nations that
perceive they have more to gain by opening up their borders than by maintaining trade barriers.
If the WTO is explicitly a pro-commercial organization, the international telecommunication
union(ITU),the global regulatory body for telecommunication, has only become one after a long
march from it traditional commitment to public service values. The European Commission (EC),
the executive arm of the European Union, also finds itself in the middle of what controversy
exists concerning media policy, and it has considerably more power than ITU. On the one hand,
the EC is committed to building powerful pan-European media giants that can go toe-to-toe with
the U.S. based giants. On the other hand, it is committed to maintaining some semblance of
competitive markets, so it occasionally rejects proposed media mergers as being anti-
competitive. Yet, as a quasi democratic institution, the EU is subject to some popular pressure
that is unsympathetic to commercial interests. As Sweden assumed the rotating chair of the EU
in 2001, the Swedes began pushing to have their domestic ban on TV advertising to children


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made into the law for all EU nations. If this occurs it will be the most radical attempt yet to limit
the prerogatives of the corporate media giants that dominate commercial children‘s television.
Perhaps the way to understand, how closely the global . Commercial media system is linked to
the neoliberal global capitalist economy is to consider the role of advertising. Advertising is a
business expense incurred by the largest firms in the economy. The commercial media system is
the necessary transmission belt for business to market their wares across the world; indeed
globalization as we know it could not exist without it. A whopping three quarters of global
spending on advertising ends up in the pockets of a more twenty media companies. Ad spending
has grown by leaps and bounds in the past decade, as TV has been opened to commercial
exploitation, and is growing at more than twice the rate of GDP growth. Latin American ad
spending, for example, is expected to increase by nearly by 8 percent in both 2000 and 2001. The
coordinators of this $350 billion industry are five or six super ad agency owning companies that
have emerged in the past decade to dominate totally the global trade. The consolidation in the
global advertising industry is just as pronounced as that in global media, and the two related.
―Mega-agencies are in a wonderful position to handle the business of the mega clients,‖ one ad
executive notes. It is ―absolutely necessary for agencies to consolidate. Big is the mantra. So big
it must be,‖ another executive stated.


There are a few other points to make to put the global media system in proper perspective. The
global media market is rounded out by a second tier of six or seven dozen firms that are national
or regional powerhouses, or that control niche market, like business or trade publishing. Between
one third and rest are from western Europe and Japan. Many national and regional conglomerates
have been established on the backs of publishing or television empires.


Together, the seventy or eighty first and second tier giant controls much of the world‘s media:
book magazine and Magazine publishing; music recording; TV production; and motion picture
theaters. The end result of all activities by second tier media firms may well be the eventual
creation of one or two more giant, and it almost certainly means the number of viable media
players in the system will continues to plummet, some new second tier firms will probably be
further upheaval among the ranks of the first tier media giant.




                                                                                                        11
The global media system is only partially competitive in any meaningful economics sense of the
term. When Varity compiled its list of the fifty largest global media firms for 1997, it observed
that ―merger mania‖ and cross-ownership had ―resulted in a complex web of interrelationship‖
that will ―make you dizzy‖.


This point cannot be overemphasized. in the competitive market, in theory, numerous producers
work their tails off largely oblivious to each as they sell what they produce at the market price,
over which they have no control. At a certain level, it is true these firms compete vigorously in
an oligopolistic manner. But they all struggle to minimize the effect of competition. Today‘s
media firms are called ―co respective‘ competitors typical of situations with high level of
monopolization rather than classical competitors in an anonymous dog-eat-dog world as assumed
in much of economics theory. The leading CEOs are all on a first name basis and they regularly
converse. Even those on unfriendly terms, like Murdoch and AOL-Time Warner‘s Ted Turner
understand they have to work together for the ―greater good.‘‘ As the head of Venezuela‘s huge
Cisneros group, which is locked in combat over Latin American satellite TV with News
Corporation, explains about Murdoch, ―we‘re friends. We‘re always talking.‘‘ Moreover, all the
first and second tier media firms are connected through their Reliance upon a few investment
banks like Morgan Stanley and Goldman Sachs that quarterback most of the huge media
mergers.   Those two banks alone put together fifty two media and telecom deals valued at $433
billion in the first quarter of 2000, and 138 deals worth $433 billion in all of 1999.


The internet is increasingly becoming a part of our media and telecommunication systems, and a
genuine technological convergence is taking place. Accordingly, there has been a wave of
Mergers between traditional media and telecom firms, and by each of these with internet and
computer firms. Already companies like Microsoft, AOL, AT&T and Telefonica have become
media player in their own right. It is possible that the globel media system is in the process of
conversing with the telecommunications and computer industries to form an integrated global
communication system, where anywhere from a six to a dozen super companies will rule the
roost. The nation that the internet would ―set us free‖, and permit anyone to communicate
effectively, hence undermining the monopoly power of the corporate media giant, has not
transpired. Although the internet offers extraordinary promise in many regards, it alone cannot
slay the power of the media giants. Indeed, no commercially viable media contact site has been


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launched on the internet, and it would be difficult to find an investor willing to bankroll any
additional attempts. To the extent the internet becomes part of the commercially viable media
system, it looks to be under the thumbs of the usual corporate



Indian media in the age of globalization:

The commercialization of the electronic media was given a boost as globalization hit India,
bringing about the transformation on Indian television in the early 1990s, accelerated by the
combined impact of new communication technologies and the opening up of global markets.
Economic liberalization, deregulation and privatization contributed to the expansion of Indian
media corporations, facilitated by joint ventures with international media conglomerates. Such
developments revolutionized broadcasting in what used to be a heavily protected media market,
certainly the most regulated among the world‘s democracies. Gradual deregulation and
privatization of television has transformed the media landscape, evident in the exponential
growth in the number of television channels- from Doordarshan the sole state-controlled channel
in 1991 to more then 70 in 2000.out of these, in 19 are in Hindi or English and therefore national
in reach, while others cater to regional audiences in their own languages.


The privatization of broadcasting made many western transnational media players enter the
‗emerging market‘ of India-potentially one of the world‘s biggest English-language television
market. With a huge middle class-estimated between 200-300 million-with aspiration to a
western life style and a well developed national satellite network linking the vast country, their
task does not appear to be too demanding. Sectors of the economy, such as information
technology, have demonstrated exceptional growth in the past decade.


This has stimulated change in the broadcasting industry, benefiting also from a fast-growing
advertising sector, making the Indian television market attractive for transnational broadcasters.


The entry of global media conglomerates into India opened up a new visual world for Indian
audiences, first through the live coverage of the 1990-91 gulf crises by the cable news network
and later through Hong Kong based Star (satellite television Asian Region) TV, part of Rupert
Murdoch‘s news corporation. Star‘s five-channels satellite service in English (Plus, Prime


                                                                                                     13
Sports, Channel V, the BBC World and Movie), originated in 1991, become a major hit with the
English-fluent urban elite and the advertisers, who saw in these channels a way to reach India‘s
affluent middle class.


Buoyed by advertising revenues, cable and satellite television increased substantially from 1992,
when only 1.2 million homes received it. By 1999, India had 24 million cable TV homes,
receiving programmers from major transnational players- notably CNN, Disney, CNBC, MTV,
Star, Sony Entertainment television and BBC-and from scores oft Indian channels. After an
initial infatuation with western English-language programming, noted for its liberal attitudes to
sexual subjects, hitherto a taboo on Indain airways. It became apparent that the Indian audience
preferd television in their own languages, promoting global media companies to adapt their
programming strategies to suit the local marketers. Star strted the process of hybridization when
realized that it‘s mainly US-originated programming was being viewed by small unit of urban
elite. It therefore started adding Hindi sub-title to Holly wood films and dubbing popular US
soaps into Hindi. In 1996, Star India specific channel, Star Plus, began locally made
programmers in English and Hindi.


The sheer logic of market pressure- localizing the products to reach a wider consumer base and
increase advertising revenues, was at the heart of this localization strategy.
Western-owned or inspired tele vision encouraged mixing of English and Hindi and the
evolution of a hybrid media language-―Hinglish‖. The emergence of a mixed media idiom,
characterized by the growth of Hinglish, has dominated by the burgeoned mass media as the
language of the youth of a ‗libersied‘ and ‗modern‘ India. While a form of Hinglish had been in
existence in urban north India for decades, it was popularized by Zee TV, India‘s first domestic,
Hindi language private television, lunched I 1992.




                                                                                                    14
Globalization of Indian Media:


The emergence of network such as Zee raises interesting question. It is indisputable that the
proliferation of satellite and cable television channels, made possible with digital technology and
growing availability of communication satellites, has contributed to the increasing diversity of
the global cultural landscape. The role of television in the constriction of social and cultural
identities is more problematic in the age of globalization than in the area of a single national
broadcaster and a shared public space, such as characterized television in most countries in the
post-war years. Though national broadcaster continue to be important in most countries and still
receive the highest audience shares, the availability of a multiplicity of television era, a viewer
can have simulators access to a verity of local, regional, national and international channels, thus
being able to engage in different levels of mediated discourses.


A clear analysis of the complex process of international cultural flow reveals that the traffic is
not just one way, from north to south, even though it is overly weighed in the favors of the
former. Evidence show that new transborder television network are appearing, with some flow
from the periphery to the metropolitan centers of the media and communication corporations.
The extension of satellite footprints and the growth of DTH broadcasting have enabled network
such as Zee to operate in an increasingly global environment , feeding into and developing what
has been called as he emergent ‗diasporas public spheres‘.(Appadurai,1996)


The deregulation of broadcasting, which has been a catalyst for the extension of private
television networks, has also made it possible for private satellite broadcasters to aim beyond the
borders of the country where they are based- unlike state broadcaster who have traditionally seen
their role in terms of the nation state. Apart from the major powers, whose broadcasting has had
an international dimension, most public broadcasters, particularly in the south, saw their
audience as a domestic one. By contrast the private channels, primarily interested in markets and
advertising revenues, had a more liberal media agenda. This basic difference between state-
centric and market-oriented broadcasters into the lucrative northern markets, conglomerates has
given them the technical and managerial support to operate as a transnational channel.



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Globalization and the advent of satellite television ensured that the migrant communities of
South Asians in the middle East, Europe and North America became a new target as audiences
and consumers .(Jacka and Ray,1996) Zee was among the first to recognize the potential of
overseas markets for its programming. In its zeal to rope in pan-India audiences scattered
through the world, Zee developed a new idiom which by virtue of sheer reach of the medium
contributed to making Indian television available internationally. After Star TV purchased 50 per
cent of Asia Today (the Hong Kong based broadcaster of the Zee TV) in 1993, it became Zee‘s
partner in India and beyond. Facilitating their 1992 launch in the Middle East, Zee TV entered
the lucrative British market in 1995, when it bought TV Asia, already established in the UK. By
2000, Zee was available on the sky network and claimed to have one million subscribers in the
UK continental Europe. It became one of the Hindi and four channels to go digital in the UK,
offering programming in Hindi, Urdu, Gujarati and Punjabi. Having acquired a base in the UK,
Zee expanded into mainland Europe and is also very popular in Africa –based platforms
operators, multi choice.


Today, Zee claims to be the world‘s largest Asian television network, covering Asia, Europe, US
and Africa and catering to the Indian Diaspora. In Asia where it boasts a total viewer ship of 180
million, the networking spans morethan4 countries and offers round-the-clock programming on
four channels-Zees TV, Zee cinema, Zee India and Music Asia. Having reached more than 23
million homes in the Indian sub continent and United Arab Emirates, Zee strategy is to expand
its operations in the lucrative north America market.


In recent years India has witnessed extraordinary growth and overseas success in computer
software and cinema exports, making it a global force to be reckoned with. (Power and
mazumdar, 2000) A recent report on the Indian entertainment business prepared for the
federation of Indian entertainment industry, currently valued at Rs. 154 billion ,will grow to
nearly Rs. 600 billon by 2005.according to the report, Indian films exports, worth Rs. 4.5 billon
in 1999, are estimated to rise to nearly Rs. 120 billion by 2005 ; the Indian music market,
currently pegged at Rs. 12.5 billon, is projects to touch Rs. 22 billon, and TV software revenues
are expected to soar from the present Rs. 12 billon to Rs. 90 billion in 2005.(Shedde,2000)




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The unprecedented expansion of television in the 1990s has also been a boost for the movie
industry, as many first dedicate film-based pay-channels haves emerged. In June 2000, the first
first international Indian film awards, billed as the ―Bollwood Oscars‖ ceremony from London‘s
millennium done, was broadcast millennium Dome, was broadcast to more than 122 countries
reaching 600 million viewers. It brought together along with Indian film and music stars US
Oscar winner Angelina Joile, Chinse star Jackie Chan and Australian pop singer Kylie Minoge.


(The times of India, 2000) However, the increasingly international orientation of television
seems to have excluded the majority of Indian people (the poor, especially those living in the
countryside) who are remarkably absent from programmers on channels such as Zee. According
to a 1998survey, less than two per cent of Zee viewers live in rural areas. (Satellite &Cable TV,
1999) a socially relevant television agenda, therefore, does not fit well with the private television
networks, which appear to be interested only in the demographically desirable urban middle class
or the NRI‘s with the disposable income to purchase the products advertised on such channels.


Given these constraints a development-oriented television remains largely under-explored,
primarily because it does not interest advertisers. It is ironic that the country that pioneered the
use of space technology for education, with the satellite instructional television Experimental
(SITE) of 1975-76, which brought TV to the poorest villages the most inaccessible area, and
where 40 per cent of the population is still illiterate- according to the United Nation, 30 per cent
of all Indian children aged six to 14 years, about 59 million children, do not attend school-has
ignored the educational potential of television.


Though Doordarshan receives substantial support from the government, which extended its reach
and added new channels (in 2000. it had 21 channels), it is under pressure to provide
entertainment as well as education. One result of such competition is the ideological shift in
television cultural from public service to profit oriented programming. The growing
commoditization of information and the trend towards western inspired entertainment can affect
the public service role of television, whose egalitarians potential remains hugely under-explored
in India.




                                                                                                        17
As television ids driven by the rating wars and advertising demand for consumers, and given that
visual can be a powerful instrument for propagating dominant ideology, the electronic media can
play a key role in creation of a marketplace in which their corporate clients can consolidate and
expand. Rather then toeing the government line as used to be the case with state broadcasters, are
networks such as Zee instead promoting a corporate worldview?


Internationally, despite a counter flow of cultural products, as exemplified by networks such as
Zee, US –led western media domination has not diminished. There is a temptation to valorize
such a flow, suggesting it may have the potential to develop counter-hegemonic channels at a
global level. Indeed, as seen in the case of Zee the network has been modeled after transnational
corporation as a market-driven organization for whom the most important consideration is to
make a profit. Therefore, it can be safely said that the emergence of regional players contributing
to a ‗decent red‘ media and cultural imperialisms is not likely to have a significant impact on
western hegemony within global media cultures.




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Current Scenario:

According to a recent survey made by MPA an ITV, India is the third largest TV market in the
world with 109 million television homes and 61 million cable TV homes. It is also the fastest
growing cable TV market in Asia with industry turnover growing at an average annual rate of
18n per cent to approach $5 billion in 2012. According to a detail opening presentation made by
MPA and ITV, India is the third largest TV market in the world with 109 million television
homes and 61 million cable TV homes. It is also the fastest growing cable TV market in Asia
with industry turnover growing at an average annual rate of 18n per cent to approach $5 billion
in 2012.


Yet, while consumptions of programming (both niche and mass ) remain robust, the television –
driven media economy has room for much greater expansion with TV industry turnover
representing only 0.46 per cent of national GDP while TV advertising spend represents only 0.17
per cent of GDP, trailing major regional consumer media markets such as China (0.23 per cent)
and Korea(0.34). Content providers are scaling up well in terms of turn over worth the latest
annualized fiscals showing the ―Big Three‖ (Zee, Star, and Sony), With aggregated consolidated
turnover in excess of $830 million (Zee leading with $309million, a narrowly followed by Star
with 302 million), though China‘s leading broadcaster CCTV outstrips this alone with its FY
2004 turnover coming in just below $970 million. The concern is the lack of major cash
generative and consolidated distribution company – average turnover for Indian multi system
operators (Siti cable, Hathway, in cable runs at about $30 million per annum while Korean and
Chinese multi system operators with comparable ARUPs typically average $100 million to $200
million per annum‘s profit leakage in the distribution chain remains rife and Indian MSOs are
hurting bad-broadcasters are keeping things at bay with $270 million in fees per annum while
LCOs retain a hefty $1.5 billion a year.


Critical to the future is both regulation- gradually progressive in certain areas (DTH licensing
FDI and FII norms) and potentially harmful in others (anti-siphoning, content censorship, rate
regulation and must provide) and competition, which will increase as the distribution of TV
channels over cable, satellite and broadband networks be gain to accelerate, driven by continued
investment programming and greater investment in delivery infrastructure.


                                                                                                   19
Such a process will help unlock value for all industry stakeholders and push the market towards
digital led addressability. while programming investment continue apace to the approximately
$350 million -$450 million per annum, the first wave of investment in digtal pay TV distribution
has begun with $500 million sbeing invested into the distribution of pay TV channels and
interactive service over DTH satellite ; cable and telephone infrastructure ,led by major group
such as Zee Teleflims , Tatas ,News Corp., Reliance , Sun Media,Prasar Bharti , Atlas , the
Rahejes and Hindujas TM.


The current market capitalization of media companies is around $3-$3.5 billion and could scale
up to $20 billion by 2010. Profits in the TV industry, currently running at $350 million, in
aggregate, could also scale up exponentially-current cash flow is growing at about 17 per cent
annum.




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21
22
INTRODUCTION TO THE INDUSTRY

                                INDUSTRY PROFILE

                        History of magazines and magazines

Before the invention of magazines in the early 17th century, official government bulletins were
circulated at times in some centralized empires. The earliest magazine date to 17th century
Europe when printed periodicals began rapidly to replace the practice of hand-writing
newssheets. The emergence of the new media branch has to be seen in close connection with the
simultaneous spread of the printing press from which the publishing press derives it name.


Magazines

The term magazine became common in the seventeenth century, however in Germany,
publications that we would today consider to be magazine publications, were appearing as early
as the sixteenth century. They were discernibly magazines for the following reasons: they were
printed, dated, appeared at regular and frequent publication intervals, and included a variety of
news items (unlike single item news mentioned above). The first magazine however was said to
be the Strasbourg Relation, in the early seventeenth century. German magazines, like avisis,
were organized by the location from which they came, and by date. They differed from avisis in
the following manners: they employed a distinct and highly illustrated title page, and they
applied an overall date to each issue.

The first English-language magazine was published in Amsterdam in 1620.A year and a half
later, Corante, or weekly news from Italy, Germany, Hungary, Poland, Bohemia, France and the
Low Countreys. Was published in England by an "N.B."(Generally thought to be either
Nathaniel Butter or Nicholas Bourne) and Thomas Archer.




                                                                                                    23
The first magazine in France was published in 1631, La Gazette (originally published as Gazette
de France).

The first magazine in Portugal, A Gazeta da Restaurcao, was published in 1641 in Lisbon. The
first Spanish magazine, Gaceta de Madrid, was published in 1661.

English Magazines in Indian subcontinent

A British man William Bolts in 1766 offered the first ever paper to his fellow countrymen in
Calcutta and helped them establish a printing press. Since he was against the East India
Company Government, so after two years of establishing his press he was sent back to England
by the Company. He published a book of 500 pages which carried details of corruption in East
India Company and hardships faced by Indian people.

In 1780 another man named James Augustus Hickey published a magazine with the name of
Bengal Gazette/General Calcutta Adviser. The size of that paper was 12"x8" with only 4 pages.
Hickey too was against the Company Government and published internal news of the employees
of the Company. Soon the Government withdrew the postage facility for his paper as a fallout of
a news against them. Hickey still managed to deliver his paper by appointing 20 men for
delivering it. Once he published a news against the Chief Missionary of the Main Church, Jan
Zakariya. Jan complained to the Government for that fake news and filed a defamation petition
against Hickey. Hickey was fined Rs 500 and awarded 4 months imprisonment. After that he was
fined again which resulted in the death of the paper. In November 1781 another magazine with
name of ―India Gazette” was also introduced which was pro Government and against Hickey.




                                                                                                  24
Indian magazine industry


Indian Magazines industry is worth of US$ 2.85 billion. This industry is projected to grow from
its present size to around US$ 5.04 billion by 2012. The Display advertising component of the
Magazine market in India for calendar year 2012 was valued at Rs.9,290 cr.

Worldwide magazines circulation has risen to 540 million copies a day in 2008 despite a
downturn in the global economy. Global magazine circulation Lucknoweased by 1.3 per cent in
2009 to almost 540 million daily sales. This represents an Lucknowease of 8.8 per cent over the
past five years.




                                                                                                  25
PRODUCT PROFILE




                  26
Cover Page of The Week Magazine




                                  27
PRODUCT PROFILE

The Week is the country's most respected business daily, being the first choice of serious
business readers. The magazine believes in free, fair and independent journalism and strives to
inculcate these values in its editorial staff. The journalism practiced by The Week lays equal
stress on quality, credibility and accuracy.
   1. First page consist of the headlines, news of the last day. On the top of the page, there is a
       line, which indicates the volume number, publishing centers from where this magazine is
       being printed.
   2. Below that line there is the header ―The Week‖ in association with Financial Times of
       London.
   3. On left side of the whole page there are certain columns like In Brief, Market watch and
       opinion poll.
   4. On the bottom right corner of the page there is a sole add generally.
   5. Second and third pages consist of the news related to the Economy.
   6. There is a separate page for International news and State news.
   7. Tenth and Eleventh page generally consist of Issues & Insights and Opinion respectively.
       Next is the back page.
   8. After back page, a different section called Money and Markets comes which contains all
       the news related to currency, daily stock market fluctuation and also about the
       commodity market. This section is completely made for money and markets only, to give
       the detailed news of each and every factor.
   9. After this section a different supplement comes named Accent South.(This name varies
       city to city like in Mumbai and Gujarat it is named as Accent West)
   10. Apart from the daily magazine, some supplement comes along with the magazine,
       Supplements like Smart Investor (weekly), The Strategist (weekly), and Weekender.
   11. On every first Friday of the month, one magazine named ―Open Sky‖ comes which gives
       complete information about aviation industries.
   12. Some annual magazines are also provided with the magazine which are distributed free
       of cost along with the magazine to the customer.




                                                                                                      28
VALUE ADD-ONS FOR READERS


Weekly supplements:
1. Smart Investor (Monday)- serves as an investment guide
2. Strategist (Tuesday) – covers issues around management & marketing
3. Weekend (Saturday) – feature on lifestyle, personalities and also has a page devoted to
Motoring.
The Week is the only Business magazine which gives 1 magazines free every month. ( with
subscription offer)
1. Motoring - A complete Car & Bike magazine.


Annual magazines and reports
1. The Fund Manager - Covers the high points and performances of Mutual Funds.
2. The Billionaire Club – Listing of India‘s richest businessmen and executives.
3. Banking Annual – Performances of the banking sector.
4. BS 1000 – A guide to India‘s top 1000 companies




                                                                                             29
BS-200
The Week stock pages introduced for the first time Stock Calculus and Rating for Improving
Portfolio (SCRIP) on the top 200 shares ranked on the basis of the combined turnover of the
Bombay stock Exchange (BSE) and National Stock Exchange (NSE). These 200 stocks, ranked
on a monthly basis account for 90-95 percent of the total volume of the shares, value and trade
on the two bourses.


Routine information on other stocks, such as the previous session‘s close, the day‘s close and
volume are given separately. The SCRIP (Scrip is any substitute for currency which is not legal
tender and is often a form of credit) for each of the top 200 stocks has four categories of
information.


    First, the basic information on the day‘s activities. Here they give the scrip code, group,
       the previous close, the day‘s open, high, low and close, volume of shares traded and the
       number of trades.
    Second is to lend a perspective to the day‘s trading, they are giving the trend in price and
       volume. Every day stock price movements-highs/lows (3 months and 52 weeks)
     The Third sub set of information is on the bottom-line. How much returns have a
         particular stock given over 1 year. They are providing returns calculated on a point-to-
         point basis for 1 month and 1 year.
     Finally in order to assess the future of the scrip, which people may be interested in, they
         are giving information on its performance so far. Here they include ratios on valuation,
         profitability, strength, growth and efficiency. The idea is to look deeper into the source
         of price movements and get an understanding of why a share may be active and what is
         in store at the counter.




                                                                                                      30
THE WEEK

THE WEEK


THE WEEK was launched in 1982. It is one of the products among the 27 products of the
MANORAMA GROUP. It itself is the Brand Extension so has no other Brand Extension.


The sales have now touched the figure of 10.98 lakhs in today‘s date. The sales figures are as
follows.


YEAR AVERAGE WEEKLY FIGURES (LAKHS)


2010   7.55 Lakhs


2011 8.72 Lakhs


2012 10.94 Lakhs


Current 2012 1.98 Lakhs
Expected at the end of 2012 Above 2
There was a fall in sales in 2012. This fall was due to the Lucknowease in information boom i.e.
there are approximately 25 news channels across the nation, which provide the same news, and
within a few minutes.
For e.g. when there were bomb blasts all the news channels provided the same news with video
clippings in no time. And so there was no point in printing the same report after a week.


People started losing interest in reading, as the same news didn‘t seem interesting to them
afterwards. Even the economy wasn‘t proper and people were busy and tensed with their
tensions and hence the sales started declining. To overcome this loss the prices of the other
magazines were Lucknoweased from rs.30 to rs.35.




                                                                                                   31
The logic behind Lucknoweasing the price even when the sales were declining was that less
copies sold at a higher price helped them to cope up with the losses. But THE WEEK preferred
to stay at same price.


They felt that keeping price low will benefit their magazine and they were right to a certain
extent. And so the scene is changed. Seeing the current situation the sales are expected to rise
above 2 lakhs in the end of this year.


Distribution:                                                                                      -


THE WEEK has its distributors all over India. According THE WEEK the subscriptions are
more profitable to them as the user is locked for a particular period and is habituated to reading
the magazine and likes to continue it further. Out of every 100,99 people subscribe THE WEEK.
Their assured subscriptions are 80,000. They offer 26% discount to the newsstand sellers and
don‘t give them any return protection whereas they take all the unsold copies. They decide the
number of copies to be published depending on statistics of Audit Bureau Circulation, market
condition, contents of issue, cover page etc. their present figure is 1,80,000.


Advertisements Expenditure:


The profit margin of the company is 15% per year. According to them there should be at least
17-20 pages of advertisements for a magazine to run on no profit no loss basis. The ratio kept by
THE WEEK is 30:70.i.e. 30%advertisements and 70% news.
While taking the advertisements, preference is given to advertisements regarding services like
banks, financial institutions,
Educational institutions, insurance companies etc. They do not take liquor and friendship
advertisements. They take advertisements of 2 competitive companies e.g. NOKIA &
SAMSUNG for the same issue as it doesn‘t matter for them.




                                                                                                       32
The advertising rates are as follows:


The Advertisements Tariff


PAGE BLACK & WHITE (Rs) COLOUR (Rs)


Full page 1,00,000 1,75,000


Half Page 55,000 96,250


Double-spread (half page) 1,21,000 2,11,750,


Double – Spread 2,20,000 3,85,000


Center-Spread 2,40,000 4,20,000


Single Column 37,000 64,750


Strip/Island 55,000 96,250


Inside Covers 1,92,000


Back Cover 2,22,000


2 Page Cover Gatefold 5,55,000


The Week Classifieds


Col.Cm Rs. 850


One Spot Colour for Border or Emblem 10% Extra


                                                 33
Full Different Colour 20% Extra


Three Colour 40% Extra


Four Colour 75% Extra


Col. Width 4 cm


Minimum Size 3*1




The Week Internet Rates
Rupees US$


Banner 12 cms*3 cms


(340*85 pixels) First Page


(Home page) 15000 350


Inside Page 10000 200


Panel 4 cms*4 cms


(113*113 pixels) First Page


(Home Page) 10000 200


Inside Pages 5000 100


Period of exposure: One Month



                                  34
Sizes


Full Page: 24 cms* 16.5cms
Half Page (horizontal): 11.5 cms * 16.5 cms


Half Page (vertical): 24 cms* 8 cms


Single Column: 24 cms * 5.3cms


Promotions:


THE WEEK gives advertisements in magazines like Times of India, Hindustan Times. They also
advertise on CNN, CNBC, and NDTV in form of barter. I.e. the channels show their
advertisements and THE WEEK prints their advertisements.


Hoardings, posters and banners of the upcoming issue are always put at various places in the
country. This helps in capturing new readers as the subject covered in the issue is displayed
beforehand.They also provide sponsorships fro the college events, as THE WEEK is popular in
students committee. They have sponsored events of IIT Mumbai, NM, Wilson College etc. They
do this in cash or kind or both.




                                                                                                35
Customer delight services                 value Propositions)


They provide free gifts with their subscriptions like Leather Wallet with one-year subscription,
Timex Watch with 3 years subscription and digital diary with 5-year subscription.


They also constantly give offers like Scratch and Win, King of Offers, Sporting Offers, Khel Re
and so on


Features


1.First Punch: - here a political news is conveyed by funny pictures.


2. Quotable Week: - Statements of some famous personalities are quoted.


3.Letters: - Letters written by the people regarding the previous issues, their opinions are
expressed


4.Controversy: - Highlights up the controversy going on


5.Development: - development made in some states i.e. taking people out of their problems.


6.State Scan: - It includes main scan in the state.


7.Cover Story: - this has the detail story of a current topic or situation.


8.Writers world: - Information about new books etc. is given


9.Global Village: - Global News is published. The news published is very rare.




                                                                                                   36
10.Forecast: - The forecast is given by a very famous person i.e. K.K.VAMANAN
NAMPOOTHIRI. It is one of the main features, which is provided only by THE WEEK among
the GIEM (General interest English magazines).


The introduction of this had also lead to a tremendous iLucknowease in the sales. A person
generally goes straight to this page and then the rest of news.


We were told that Mr. Damodaran of UTI when once met Mr.Pinakki Chattopadhya marketing
manager of THE WEEK told him that he and his wife read first the forecast and they had done a
good job by introducing this feature.


Mr. Pinakki Chattopadhya immediately gave him the offer that ‗why don‘t you advertise your
UTI on just next page'And the same moment the deal was done.


The page was sold for 40 lakh for a year. So we always see the UTI advertisement just opposite
the forecast page.


11.Tin-Tin: - this feature attracts children very much.


12.Mumbai Masala


13.Delhi Darbar


14.Travels


15.Rajpath




                                                                                                 37
Markets
Their main markets include metro politant cities in which first is Delhi then Mumbai, Chennai,
followed by the rest. In other words North then West then South and East in the end. This
magazine is also available all over India.


Cover Page


They keep their cover page same throughout the nation. They had changed it only once in case of
Jay Lalitha as the news was more effective in south and not in rest of India. They had the
Kashmir‘s cover in rest of India


Selection of News

If there is only one news, which can be printed, and there are two news one political and other

general, then meeting is held as to which is to be selected i.e. which is more effective to the

people. But mostly it is the general news as THE WEEK is a General interest English magazine



Marketing: An Overview


“Society can only exist when a large number of people want something a few people have.
It is necessary for both groups to be mutually aware of this need.”

                                                                                    Oskar Handlin




Any time one tries to persuade somebody to do something – to buy his product, donate for some
charitable purpose, or vote for some candidate, or attend a dramatic show, or accept a social date
with him - both of them are said to engage in marketing. Essentially, marketing exists in any type
of economic system and in any stage of economic development except the most primitive
situation where the individuals are economically self-sufficient and trade or exchange does not
exist. Marketing is all-pervasive in the present day world.


                                                                                                     38
An analysis of marketing literature reveals that marketing is variously described as a ‗function‘,
‗an orientation‘, ‗an approach‘ and ‗aptitude‘, ‗a philosophy of businesses and ‗a management
system or technique‘. In fact, marketing conveys all of these and often more. Marketing did not
always have a place of importance in the firm. Only in recent few years have, marketing
functions received much attention. The modern marketing concept is evolved through various
stages. Marketing concept means the philosophy, which guides the marketing effort. Philip
Kotler says, ―Marketing activities should be carried out under a well-thought-out philosophy of
effective and socially responsible marketing.‖ & ―a human activity directed at satisfying needs
and wants.‖




                                                                                                     39
STAGES IN MANAGEMENT OF MARKETING


Marketing Hierarchy:




                          Branch Manager




                         Marketing Manager




    Team              Team                 Team            Team
  Incharge          Incharge             Incharge        Incharge




  Marketing        Marketing               Marketing    Marketing
  Executives       Executives              Executives   Executives




                                                                     40
Role of Marketing Dept.


The main function of this department is to develop a strong PR (Public Relation) with its
advertisers and advertising agency, basically the sole responsibility of this department is space
selling. Beside this, marketing department carries out the following activities:
Collection of information relating to other Magazines/competitors, their circulation, advertising
rates, advertising business effectiveness, agencies mode, people‘s reply or needs, people‘s
choices etc.
Others:-


(a) Analysis of advertising Business of the Magazine.
(b) Keeping a close watch on the development of the industry, trade etc.
(c) Finding out advertising needs of merchants as well as readers.
(d) Encouraging businessmen and traders to earmark appropriate & definite amount for
advertising.
(e)Providing information to advertisers.




                                                                                                    41
Importance of Management in a Magazine Industry:


Management plays a pivotal role in a Magazine organization. The success of a Magazine
organization is determined by the effectiveness of its management in terms of its competence;
integrity and performance. Management makes the human efforts in a Magazine organization
more productive. The inputs of labor, capital and raw material do not by themselves ensure
growth of a Magazine establishment. It requires the catalyst of Management to maximize the
results. It is rightly said that management is the mover and development is the consequence. The
managerial functions of planning, organization, coordination, motivation and control must be
performed effectively and purposefully in the Magazine organization. If the management of a
Magazine is not functioning properly, the publication may be unsuccessful even though the
journalistic product may be creditable and the relations of the paper with its public may be rated
relatively high. Thus, management is the most vital and strategic factor in a Magazine
organization. In the ultimate analysis, the success of an enterprise will depend on the quality of
its management.


Concerned Communicator Award:

Patrika Group, a complete media conglomerate with an illustrious history of over 5 decades, is
well known for its CSR initiatives and social partnering for a better world. Aptly known as
‗Magazine with a soul, the heart rules its corporate philosophy.

Instituted by Patrika group in 1997, the Concerned Communicator Award is one of the most
awaited and prestigious social advertising awards based on philanthropic issues.

CCA invites agencies, ad professionals and freelancers in advertising field to make print ads on
any social / philanthropic issue that one feels strongly for. The legible entries can be colored or
black & white and within 500 sq.cms size.

The concept has received appreciation across the world with many like-minded organizations
coming up to associate with this esteemed award.




                                                                                                      42
The Prize

The winner is awarded a cash prize of US $ 11,000 in addition to the main award, CCA –
UNICEF Award, Best International Entry Award and 12- Special mention awards are also given.
These winning entries for the year are also published in a book ―raise a voice, start a revolution"
and distributed widely amongst the corporate, to encourage them to support any social cause.


A Decade of Service

Over a decade of successful campaigns and overwhelming participation, CCA stands as the
longest and most celebrated social advertising awards from India acknowledged at the global
level.


International participation in the 11th CCA:

11th International CCA received more than 3000 Indian entries and 85 international entries
from 18 countries. The Countries that participated in 11th CCA includes Bosnia & Herzegovina,
Brazil, Croatia, Ecuador, Ethiopia, Indonesia, Japan, Kuwait, Oman, Pakistan, Peru, Qatar, Saudi
Arabia, Slovenia, Sri Lanka, Turkey, UAE and UK.




                                                                                                      43
Sales Overview


1. Introduction


Life is sales.
You are either bringing them in or chasing them away. Unfortunately, it is often difficult to
know the difference. However, some key factors can make a big difference.


At the most basic level, sales is just a conversation.        Nevertheless, to close on a sales
opportunity, it has to be an effective conversation. The foundation for providing any service or
product is to have a strong basis from which to build an effective conversation that can address
the customer‘s needs.


What are the key factors that can make or break a successful sales presentation?


The first key is knowledge. A strong knowledge base provides a means of accelerating the sales
process. Having the ability to provide the appropriate information in the most efficient manner
eliminates or reduces the time needed to complete the sales process.


Knowledge is Power
―I don‘t know, but I‘ll find out and get back to you‖ is always better than ―I don‘t know.‖
But it‘s never as good as having the answer on the spot.
Not knowing often stops the sales process like a pause button.


Know Your Product


You must be the expert on the product or service that you sell. At the least, know the sources of
expertise and build a relationship with them so you can get information in a timely manner.
Product knowledge is where features and benefits come into play. The ability to address the
strengths and weaknesses of your products enables you to move through a conversation to the
sales opportunity.


                                                                                                    44
Know Your Company and Theirs


Have a working understanding of your company. Where it has been? Where it is going? What is
its focus and core competencies? Make an impression and know what your customer is doing.
This knowledge highlights the best approach for a sales presentation and helps determine what to
present first. If you can identify potential needs based on the customer‘s business model and
current circumstances, you can bring forward a more focused approach for sales.


Know Your Customer


Find out more about whom you will be addressing and as much about their current projects and
circumstances as possible. By having a sense of what they are striving to accomplish, you can
present your products and services in a way that will seem more relevant.


Know Your Competition


More often than not, customers are looking at multiple solutions. Ultimately, they will have to
choose what they perceive to be the best solution to address their needs. Help them with this
chore by being the one to distinguish what you provide from the other products or services on the
market. Go through the decision point-by-point. By helping a customer work through the
decision, you also give them the ammunition they need to justify their decision to themselves, or
their managers.


Knowledge can be a Weakness


Sales professionals must have knowledge to succeed, but an over-reliance on your own
knowledge often proves to be a weakness. No matter how much of an industry expert you
become, your customer always knows more about his own business and circumstances. Nobody
likes a know-it-all anyway.




                                                                                                    45
Listen Don’t Speak


In the sales conversation, the most powerful tool is being able to listen more than you speak. The
ultimate best source of information is the customer. By asking probing questions and listening to
the answers, you achieve two objectives. The first is to determine the customer‘s need, which
leads to how you can help. The second is to enable the customer to discover for himself that you
are presenting the appropriate solution.


Questions Not Answers


Questions bring people together, and answers take them apart.
In the sales process, well-intended questions can be effective in forwarding conversations.
For example, you might want to ask a customer to give you a more in-depth view of his industry.
Even better, ask a customer to tell you what their customers want. This enables you to support
the customer‘s ultimate goals.


Uncover the Problems, Don’t Cover It


Customers are often bombarded with a sales approach that says, ―What you have is wrong,‖
followed by ―what you really need, I have.‖ Then the salesman launches into a long, generic
presentation.
Get potential customers to talk about their company problems in detail. Use questions and
examples to enable the customer to discover how to accomplish their objectives with your
products and services. They will fight for that solution if they can claim credit for it.




                                                                                                     46
47
RESEARCH METHDOLOGY



Title of the Study                                            To analyze


Duration of Project                                           6 weeks


Objective of Study


The Project Report for ―THE WEEK‖ is submitted in partial fulfillment of the requirement
Project Report Work which include 6 weeks Summer Training under MBA (pursuing) degree
from UPTU University, Lucknow.         The purpose of the study was to analysis Social Marketing
activities and generating brand awareness and brand loyalty its media sources in Jodhpur the
marketing statement, and to evaluate the marketing condition and performance of the company.
Apart from this, mainly, my keen interest in Media and its marketing, as I want to build my
future in this. So, I think non other than the progressive and developing Company like THE
WEEK Pvt. Ltd., which is the topmost leading Magazine Company* in Lucknow, and everyone
knows about it, but struggle and compete to develop its image at National Level with 17
publishing centers overall in India and its starts to get it by placing itself in Top 15 Magazines of
India.




                                                                                                        48
Sample size and Method of selecting Sample


Primary Data Source: Questionnaire


SAMPLE SELECTION:


In a total of 100 clients were taken as sample size, which were taken up from 5 areas of
Lucknow.


         Demographic Sample:
               Men – 30

               Women- 30

               Students- 40



Scope of Study
The scope of the study extends from lower hierarchical level (workers), middle hierarchical level
(supervisors) to upper hierarchical level (Managers) of the company, so it is a comprehensive
study.


Limitation of Study


As the communication media is becoming more popular, the attraction of print media is slightly
decreased. Reading habit of people is going down as compare to old times.


So the main problem is to provide the readers with such a content that creates interest in reading
Magazine.




                                                                                                     49
The study is also subjected to certain limitations such as, sample is limited to 30, 40, 30 findings
and conclusions are based on knowledge and experience of the respondents sometime may
subject to personal biasness and research study was being done in the year June 2010, with
required data analysis and interpretation, the data needs to be updated at times when it comes to
have further usage of this research study report.


Despite the above limitations I tried my best through the entire study to provide a
comprehensive, complete and detailed report, so that it can help the organization to take
appropriate decisions for the welfare and satisfaction of its employee while giving due
consideration to its goals and objectives.


Significance of the study:


The significance of the study is that it concludes what creates interest of people to read the
Magazine.




                                                                                                       50
51
ANALYSIS AND INTREPRETATION



   1. DO YOU LIKE TO WATCH TV OR YOU PREFER READING?




    45

    40

    35

    30

    25

    20                                                                             Column2
    15

    10

     5

     0
              WATCH TV             READING               BOTH




INTERPRETATION OF THE DATA:



From the sample size of 100 people, about 42 people like to watch TV in leisure time, 26 prefer
reading and 32 people like both reading and watching TV.




                                                                                                  52
2. DO YOU READ MAGAZINES?




           80

           70

           60

           50

           40
                                                                                         Column2
           30

           20

           10

            0
                     NO              YES




INTERPRETATION OF THE DATA:



From the sample size of 100 people, 71 said that they read at least one magazine, and 29 said that
they don‘t read any kind of magazine.




                                                                                                     53
3. WHICH MAGAZINE DO YOU READ?

              Hindi


              English


              Both




    30

    25

    20

    15                                                                              Column2

    10

     5

     0
               HINDHI              ENGLISH               BOTH




INTERPRETATION OF THE DATA:



From the 71 people, who reads magazines, 25 people reads Hindi magazines, 18 reads only
English magazines and 28 read magazines in both Hindi and English.




                                                                                              54
4. WHICH CONTENT DO YOU LIKE THE MOST IN THE

       MAGAZINE?



  35


  30


  25


  20


  15                                                                                  Column1


  10


   5


   0
         HOME TIPS         BUSINESS          GENERAL    ENTERTAINMENT   STORIES
                                            AWARENESS




INTERPRETATION OF THE DATA:



From the sample size of 100 people, 18 people recommended Home tips, 14 demanded business
related news, 31 people for general awareness news,15 choose entertainment news and 12 prefer
real life stories in the weekend edition.




                                                                                                55
5. WHICH MAGAZINE DO YOU READ MORE?

          National Magazine


          Regional Magazine


          Both




              70

              60

              50

              40

              30

              20

              10

                 0
                     natinal Newspaper   regional newspaper      both




INTERPRETATION OF THE DATA:



From the sample size of 100 people, 14 read only national Magazine, 65 read only regional

Magazine and 21 read both.



                                                                                            56
6. HOW MUCH TIME DO YOU DEVOTE FOR REGIONAL

       MAGAZINE?




  45

  40

  35

  30

  25

  20

  15

  10

   5

   0
            0-15 min.         15-30 min.         30 min.-1hr         above 1 hr




INTERPRETATION OF THE DATA:



From the sample size of 65 people, about 30% people read Magazine for maximum 15 min.,
39% people read Magazine for 15-30 min., 25% read for 30-60 min., and only 6% people read
more than 1 hour.




                                                                                            57
7. HOW MUCH TIME DO YOU GIVE TO MAIN AND SUPPLEMENT

        MAGAZINE?




  100%
   90%
   80%
   70%
   60%
                                                                       supplement paper
   50%
   40%                                                                 main paper

   30%
   20%
   10%
       0%
             0-10 min.        10-20min.      above 20 min.




INTERPRETATION OF THE DATA:



From the sample size of 100 people, 44 people read main paper for maximum 10 min., 28 people
for 10-20 min., only 6 people read it for more than 20 min. For supplement paper, 56% people
read it for maximum 10 min., 35% people read it for 10-20. min, and 9% read it for more than 20
min.




                                                                                                  58
8. WHY DO YOU PREFER THIS MAGAZINE?

       Brand loyalty


       Content


       Visual effects




        60

        50

        40

        30

        20

        10

         0
                  Brand loyalty             content              visual effects




INTERPRETATION OF THE DATA:



From the sample size of 100 people, about 28 people, prefer Magazine due to brand loyalty, 57
choose Magazine because of its content, and 15 due to its visual effects.




                                                                                                59
9. WOULD YOU LIKE TO HAVE A FEEDBACK COLUMN IN WHICH

       YOU CAN RESPOND TO NEWS?



         80


         70


         60


         50


         40
                                                                                     Column1

         30


         20


         10


          0
                            yes                            no




INTERPRETATION OF THE DATA:



From the sample size of 100 people, about 68 people said that they will like to give their
feedback, opinion about the news in case it will not charge them much. And about 32 people said
that they will not like to respond.




                                                                                                  60
10.IF WE ADD SPIRITUAL, HEALTH, EMPLOYMENT ETC. NEWS

       FROM OUR SIDE WHICH ONE WOULD YOU LIKE THE MOST?




  50
  45
  40
  35
  30
  25
  20                                                                           Series 1

  15
  10
   5
   0
              spiritual               health               employment




INTERPRETATION OF THE DATA:

From the sample size of 100 people, 43 choose health related topic, 37 choose employment
news, 20 choose spiritual topic to be included in the City Lucknow.




                                                                                           61
11.WOULD YOU LIKE TO HAVE A PERSONAL TOUCH WHEREIN

       YOU CAN SHARE YOUR PERSONAL PHOTOS OR

       ACHIEVEMENT STORIES?




     70


     60


     50


     40


     30


     20


     10


      0
                            yes                                      no




INTERPRETATION OF THE DATA:



From the sample size of 100 people, 65 people were agreed to share their personal photos and
achievement stories and 35 were not agreed.




                                                                                               62
63
FACTS AND FINDINGS

    The paper has a liberal outlook, and supports reformists in Lucknow and across the
       Lucknow. Through news, views, analysis and interactivity, THE WEEK provides readers
       with a composite picture of India and the world.


    The paper is broken up into sections. The main section includes an interactive Speak Up
       page, and City, Nation and World news pages. There is also an editorial page, and a
       technology page.


    The other sections include Money, Sports and After Hours. Money is a section on
       business and the economy. Bollywood is a 4-page section with news from Bollywood, art
       and fashion, and other such topics.



    In the Lucknow edition there are three region-specific supplements for Lucknow.




    Two magazines — a women's magazine called Parivar and a children's magazine called
       Chhotu Motu — complete the need of family




    The company starts another Magazine from the name Daily News which have some other
       feature but look and news was in both news paper.

Some of the themes in which the awarded has been given are: Save the Tiger, Gender in
Education, Against Corruption, Donate Eyes, Road Safety, Communicate in Hindi, Help Street
Children, Donate for Lucknow Foot, Save Trees, Save Girl Child etc. The concept has won
accolades across the world with many like-minded organizations coming up to associate with
this esteemed award.




                                                                                               64
65
SWOT ANALYSIS


Strength:


  The flagship publication of the Group has editions from Delhi, Lucknow, Patna and
  Kolkata, thus, dominating the Northern, Eastern and Central regions of the country.


  Its Lucknow edition continues to be the largest hindi daily edition in the state with a
  circulation.




  THE WEEK has set many a standard for its competitors. It is the first smart-age
  Magazine in India to evolve into a new international size, sleeker and smarter, which
  ensures enhanced ease of reading and convenient handling.




  In its endeavor to provide its readers with greater value, it has revamped its existing
  supplements and added new ones to its portfolio, offering a daily supplement catering to
  specific target audiences.




  In a major incentive for the advertisers as well as the readers, THE WEEK has entered
  into strategic alliances with The Indian Express, Business Standard, Mid-Day and Deccan




  Chronicle. These alliances, along with its strong presence in North India, make it one of
  the most formidable media players.




                                                                                              66
Weakness:


        Lucknow edition of THE WEEK will suck most of the company‘s investments and
        profitability for the next two years will be adversely affected. The Lucknow edition is
        expected to incur losses for a couple of years.




        In Bhopal, RP faces immense competition from the established The Times of India
        and Dainik Bhaskar, which also have greater financial resources. In addition, other
        competitors entering the Bhopal market will further extend RP‘s timeframe to make
        money.




Opportunity:


     Magazines only reach 35% of the adult population, of which 65% is literate, there is
     significant room for growth.




     The sheer number of publications has created fierce competition which has kept prices
     low which in turn has caused publishers to depend more on advertising revenues.




     Advertising revenues in 2006 are predicted to see a 15 to 20% spike. In 2005, 48% of
     India's total advertising market went to Magazines, 7% more than went to television.




     Circulation could rise by a whopping 14% riding the back of the advertising boom.

                                                                                                  67
Threat


In Lucknow, THE WEEK faces immense competition from the established Dainik Bhaskar and

Dainik Navjyoti. In addition, other competitors have entered the Lucknow market like Times of

India.


         ET the top most player in Business magazines comes with lower subscription rates and

         also has combo offer with TOI.

         Other combo offers as Business Line with The Hindu and HT Mint with HT.

         Presence of ET in majority of the financial organizations.




                                                                                                68
69
RECOMMENDATION AND SUGGESTION

  "Great ideas are born humble". Entrepreneur of the week



Invite entrepreneurs to take part in the Young adults section, to be a part of it by sharing their
experiences with all the readers. This will be an initiative to showcase entrepreneurs with
businesses in all new sectors like – tech., social, non-tech., women, green entrepreneur, etc.
Except that an article about ―LOCAL ENTREPRENEURSHIP‖ can make a big change in
readers reading time and can help us to get some new readers. For example: “CNBC Young
Turks” invites entrepreneurs to be with them and share experience.
So we also can invite people to share their entrepreneurship, like:-If you     are an entrepreneur
below the age of 40, send in your entries with a brief write up about your venture to ―E-Mail
ID‖. If you know an entrepreneur who qualifies, write to the above mentioned address and
nominate them.

Information about SMEs so that people could be aware to local businesses and can think of
investing in those businesses.
There must be some information about self-employment so that people can start doing business
at home.




  Brand Mascot of THE WEEK

     There should be a brand mascot of THE WEEK which represent it and make a different
     identity for product. Social news can be forwarded through the belongingness of this
     mascot.

     We suggest the name of THE WEEK‘s brand mascot – LAKSSH or AWAZ. The mascot
     could be a boy or a girl which can make its special identity in public.

     For e.g.: zoo-zoos of Vodafone, Gattu for Asian paints,


                                                                                                     70
 Soochna ka Adhikar

 There must be analysis of a govt. policy at every weekend. So that each and every citizen can
 get to know about that policy that how much money was allotted, how it was used, how it
 worked and all the negative and positive point of that policy.

 That can be a knowledgeable and interesting topic for reading. For example: - Akshay
 kalewa, NAREGA, etc.

 We can include- Expenses on politicians, how much money they spend for themselves,
 Expenses on different campaign, etc.




                                                                                                 71
SUGGESTIONS


      There should be a short interview column of any foreigner, so that public can get to
       know that what is there thinking and experience about Lucknow ―THE PINK CITY‖.


      Short column for dates and time-table of competition exams like: bank PO, clerk, etc.


      We should invite public suggestions to save natural resources like water, gas, petrol, etc.
       and can tell them more about these things.


      We can also make a contest related to best environmental work or any other work.



      Movie analysis not review, should be given, which shows impact of movie on the society
       and what can be learned from them.



      Health related articles:

       Should focus on health related topics such as exercises and awareness about diseases like
       heart attack, sugar, weight loose etc.

      Mythological Articles:

       Such articles can be included in the weekends for the people to know about the rich
       culture and history of our nation.It will benefit in two ways, firstly, it creates knowledge
       among people and secondly, mythological stories are always interesting to read.

Beauty tips:
As the most important focus of this study are women, Articles related to beauty will create a
great interest to them as they mostly get time on weekends only.




                                                                                                      72
   Food related articles:

         Such articles are also given good preference by the women.


        Besides these, some articles can also be included that are associated with the
         feelings of a person.

Such kind of articles is not only liked by the youth but also, by these kinds of articles, family
members come to know the feelings of each other. Thus, are liked by every member of the
family and these articles also serve as a base for the solution of problems of people.
Like the ―FEELING BLUE‖ article in Hindustan Times.


        Fashion tips:

     A column at weekends, that makes people aware of the latest trend in the fashion industry.


        It should also organize some kind of events like seminars, workshops on social
         awareness especially in colleges, institutions. By this, on one hand, they will be
         fulfilling their social responsibility and on the other hand, it will create publicity of the
         Magazine.


       Like, THE WEEK has organized Tobacco awareness program in IIIM.




                                                                                                         73
74
CONCLUSION

The THE WEEK Leadership Summit is a platform for eminent leaders to interact, share their
opinions and views on important issues of concern and arrive at solutions.


The conference aims to understand the world‘s views on social, economic and political issues. It
tries to gain insights on India‘s role in the world and its importance in the global growth
scenario. The Hindustan Leadership Summit invites international business leaders, strategists
along with renowned personalities from India and abroad.


THE WEEK launched the Leadership Summit – an annual conference that seeks to enhance the
level of discussion on pressing issues, encourage interaction among leaders in various areas and
present international quality thought platforms, as part of its mission to contribute to thought
leadership and evolve action plans for a secure and better future.




                                                                                                   75
76
QUESTIONNAIRE

Personal details:

Name:

Age:

Occupation:

Phone no.:

Address:



   1. Do you like to watch TV or you prefer reading?



   2. How much time do you give to them?

               T.V.

               Magazine



   3. Do you read magazines?



   4. Which magazine do you read?

              Hindi

              English



   5. Why do you like the magazine you read?



   6. Which content do you like most in the magazine?



                                                        77
7. Which Magazine do you read more?

          National Magazine

          Regional Magazine



8. How much time you devote for regional Magazine?



9. How much time do you give to main and supplement Magazine?



10. Why do you prefer this Magazine?

          Brand loyalty

          Content

          Visual effect



11. Which content do you like most in supplement?

      City Bhasker                           Just Lucknow

          City news                                 My city

          City forward                              Pink link

          Young adults                       Just info/men-women

          Back cover                           Wide angle



12. Which content would you like to add in Magazine from magazine?



13. Which thing do you want to remove from this supplement Magazine?



                                                                       78
14. Would you like to add something from your side?



15. Would you like to have a feedback column in which you can respond to news?



16. If we add spiritual, health, employment, etc. news from our side, which one would

   you like most?



17. Would you like to have a personal touch wherein you can share your personal

   photos or achievement stories?




                                                                                        79
80
BIBLIOGRAPHY


1. MAGAZINE MANAGEMENT IN INDIA: Sh. Gulab Kothari
2. Marketing Management: Philip Kotler
3. Sales Promotion: Tony Dakin
4. Indian News Paper Society (INS) 2003 – 05
5. Magazine Readership Survey (NRS) 2003 – 05
6. ABC (Audit Bureau Circulation) 2003 – 05
7. Functional & Marketing Management: G.S. Sudha & Mamoria, Suri.
8. Magazines: Business World
                Business Today
                Brand Equity
               Advertising & Marketing
              India Today


9. Patrika website: www.Lucknowpatrika.com.


10 A Summarized report Based on the book of Marketing Strategies
    Titled-‘Simple ways to make your customers happy’
                                     By Shri Pramod Batra




                                                                    81

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Arjun final project1

  • 1. Global Group of Institutions (GGI), Lucknow Faculty of Management A Summer Training Report On THE READER ANALYSIS OF THE WEEK MAGAZINE IN LUCKNOW SUBMITTED FOR PARTIAL FULFILLMENT FOR AWARD OF Master of Business Administration Degree SUBMITTED TO SUBMITTED BY Mr. Hemendra Sharma Arjun Dean Roll no. 1173870005 Faculty Of Management GAUTAM BUDHH TECHNICAL UNIVERSITY, LUCKNOW, INDIA 2012-2013 1
  • 2. ACKNOWLEDGEMENT Preparing a project of this nature, is a arduous task and I was fortune enough to get support from a number of people to whom I shall always remain grateful for helping me in completing this project within the stipulated time limit. I take the opportunity to express my deep sense of gratitude towards my research guide Mr. Sanjeev Sharma (Sales manager , Malayalaya manorama co.Ltd.) for giving me due freedom of decision making and at the same time strictly adhering to high quality of my work. I would also wish to acknowledge my friends for their moral support, encouragement and patience throughout the course of this project. I would like to express my gratitude to all these persons and to all the respondents for their patience throughout the numerous discussions I have had with them during the course of this project. Arjun (MBA III rd SEM) 2
  • 3. 3
  • 4. DECLARATION I, Arjun hereby declare that I have carried out my project in title ―The reader analysis of the WEEK magazine in Lucknow‖ I further declare that this is my original work and no part of this report has been published or submitted to anybody or University for award of Degree/Diploma. Arjun ROLL NO. – 1173870005 M.B.A.IIIrd sem 4
  • 5. PREFACE The present study is undertaken to understand the “The reader analysis of the WEEK magazine in Lucknow” in India & the views of customers on that. It is done under the guidance of Global group of Institutions Lucknow. The study was done to find out the “The reader analysis of the WEEK magazine in Lucknow” and to know the customer‘s perception towards THE WEEK this survey was done in Lucknow city. The data was processed using computer aided tools such as MS-EXCEL, SPSS frequency tables were used for analysis, the study was conducted from duration of summer training i.e., for a period of one month in the city of Lucknow. 5
  • 6. TABLE OF CONTENTS S.NO PARTICULAR PAGE NO. 1 INTRODUCTION 7-20 2 INTRODUCTION TO THE INDUSTRY 21-25 3 PRODUCT PROFILE 26-39 4 STAGE IN MANAGEMENT OF MARKETING 40-41 5 IMPORTANCE OF MANAGEMENT IN MAGAZINE 42-46 INDUSTRY 6 RESEARCH METHODOLOGY 47-50 7 ANALYSIS & INTERPRETATION 51-62 8 FACTS & FINDINGS 63-64 9 SWOT ANALYSIS 65-68 10 RECOMMENDATION & SUGGESTIONS 69-73 11 CONCLUSION 74-75 12 APPENDIX 76-79 13 BIBLIOGRAPHY 80-81 6
  • 7. 7
  • 8. INTRODUCTION The Global Media System Prior to the eighties and nineties, national media system was typified by domestically owned radio, television and Magazine industries. There was major import markets for films, TV shows, music and books, and these markets tended to be dominated by U.S. based firms .but local commercial interests, sometimes combined with a state-affiliated broad- casting service, predominated within the media system. All of this is changing rapidly .Whereas previously media system was primarily national, in the past few years a global commercial-media market has emerged. To grasp media today and in the future, one must start with understanding the global system and then factor in differences at the national and local levels .Today media industries is regarded as one of the most oligopolistic in the world. This global oligopoly has two distinct but related facets. First, it means the dominant firms- nearly all U.S. based –are moving across the planet at breakneck speed. The point is to capitalize on the potential for growth abroad-and not get outflanked by competitors –since the U.S. market is well developed and only permits incremental expansion. The dominant media firms increasingly view themselves as global entities. Second, convergence and consolidation are the order of the day. Specific media industries are becoming more concentrated, and the dominant players in each media industries are becoming more and more concentrated and the dominant players in each media industry increasingly are subsidiaries of huge global media conglomerates. For one small example, the U.S. market for educational publishing is now controlled by four firms, whereas it had two dozen viable players as recently as 1980. The level of mergers and acquisitions is breathtaking. In the first half of 2000, the volume of merger deals in global media, Internet, and telecommunication totaled $ 300 billion triple the figure for the first six months of 1999, and exponentially higher than the figure from ten years earlier. The logic guiding media firms in all of this is clear: get very big very quickly, or get swallowed up by someone else. This is similar to trends taking place in many other industries. 8
  • 9. But in few industries has the level of concentration been as stunning as in media. In the short order, the global media market has come to be dominated by seven multinational corporations: Disney, AOL-Time Warner, Sony, News Corporation, Viacom, vivendi and Bertelsmann. None of these companies as recently as fifteen years ago; today nearly all of them will rank among the largest 300 non-financial firms in the world for 2001. Of the seven, only three are truly U.S. firms, through all of them have core operation there. Between them, these seven companies own the major U.S. film studios; all but one of the U.S. television networks; the few companies that control 80-85 percent of the global music market; the preponderance of satellite broadcasting worldwide; a significant percentage of book publishing and commercial magazine publishing; all or part of most of the commercial cable TV channels in the U.S. and worldwide; a significant portion of European terrestrial ( traditional over-the- air) television; and By nearly all accounts, the level of concentration is only going to increase in the near future. Rupert Murdoch‘s News Corporation may be the most aggressive global trailblazer, although cases could be made for Sony, Bertelsmann, or AOL-Time Warner. Murdoch has satellite TV services that run from Asia to Europe to Latin America. His Star TV dominates in Asia with thirty channels in seven languages. News Corporation‘s TV service for China, phoenix TV, in which it has a 45 percent stake, now reaches forty-five million homes there and has had an 80 percent increase in advertising revenues in the past year. And this barely begins to describe News Corporation‘s entire portfolio of assets: twentieth Century Fox films, Fox TV network, HarperCollins publishers, TV station, cable TV channels, magazines over 130 Magazine, and professional sport teams. Why has this taken place? The conventional explanation is technology; i.e. radical improvement in communication technology makes global media empires feasible and lucrative in a manner unthinkable in the past. This is similar to the technological explanation for globalization writ large. But this is only a partial explanation, at best. The real motor force has been the incessant pursuit for profit that marks capitalism, which has applied pressure for a shift to neoliberal deregulation. Once the national deregulation of the media began in major nations like the united state and Britain, it was followed by global measures like the North America Free Trade Agreement and the formation of the World Trade Organization, all designed to clear the ground for investment and sales by multinational corporation in regional and global market .this has lay foundation for the creation of the media system, dominated by the aforementioned conglomerates. Now in 9
  • 10. place, the system has its own logic. Firms must become larger and diversified to reduce risk and enhance profit making opportunities, and they must straddle the globe so as to never be outflanked by competitors .this is a market that some anticipate having trillions of dollars in annual revenues within a decade. if that is to be the case ,those companies that sit atop the field may someday rank among the two or three dozen largest in the world .The development of the global media system has not been unopposed. While media conglomerates press for policies to facilities their domination of the markets throughout the world, strong traditions of protection for domestic media and cultural industries persist. Nations ranging from Norway, Denmark and Spain to Mexico, South Korea keep their small domestic firm production industries alive with government subsidies. In the summer of 1998, culture ministries from 20th nations, including Brazil, Mexico, Sweden, Italy, and Ivory Coast, meet in Ottawa to discuss how they could ―build some ground rules‖ to protect their cultural fare from ―the Hollywood juggernaut‖. Their main recommendation was to keep culture out of the control of the WTO. A similar 1998 gathering sponsored by the United Nation in Stockholm, recommended that culture be granted special exemptions in the global trade deals. Nevertheless, the trend is clearly in the direction of the opening markets. Proponents of the neoliberlisem in every country argue cultural trade barriers and regulation harm consumers, and that subsidies inhibits the ability of the nations to devolve their own competitive media firms. There are often strong commercial media lobbies within nations that perceive they have more to gain by opening up their borders than by maintaining trade barriers. If the WTO is explicitly a pro-commercial organization, the international telecommunication union(ITU),the global regulatory body for telecommunication, has only become one after a long march from it traditional commitment to public service values. The European Commission (EC), the executive arm of the European Union, also finds itself in the middle of what controversy exists concerning media policy, and it has considerably more power than ITU. On the one hand, the EC is committed to building powerful pan-European media giants that can go toe-to-toe with the U.S. based giants. On the other hand, it is committed to maintaining some semblance of competitive markets, so it occasionally rejects proposed media mergers as being anti- competitive. Yet, as a quasi democratic institution, the EU is subject to some popular pressure that is unsympathetic to commercial interests. As Sweden assumed the rotating chair of the EU in 2001, the Swedes began pushing to have their domestic ban on TV advertising to children 10
  • 11. made into the law for all EU nations. If this occurs it will be the most radical attempt yet to limit the prerogatives of the corporate media giants that dominate commercial children‘s television. Perhaps the way to understand, how closely the global . Commercial media system is linked to the neoliberal global capitalist economy is to consider the role of advertising. Advertising is a business expense incurred by the largest firms in the economy. The commercial media system is the necessary transmission belt for business to market their wares across the world; indeed globalization as we know it could not exist without it. A whopping three quarters of global spending on advertising ends up in the pockets of a more twenty media companies. Ad spending has grown by leaps and bounds in the past decade, as TV has been opened to commercial exploitation, and is growing at more than twice the rate of GDP growth. Latin American ad spending, for example, is expected to increase by nearly by 8 percent in both 2000 and 2001. The coordinators of this $350 billion industry are five or six super ad agency owning companies that have emerged in the past decade to dominate totally the global trade. The consolidation in the global advertising industry is just as pronounced as that in global media, and the two related. ―Mega-agencies are in a wonderful position to handle the business of the mega clients,‖ one ad executive notes. It is ―absolutely necessary for agencies to consolidate. Big is the mantra. So big it must be,‖ another executive stated. There are a few other points to make to put the global media system in proper perspective. The global media market is rounded out by a second tier of six or seven dozen firms that are national or regional powerhouses, or that control niche market, like business or trade publishing. Between one third and rest are from western Europe and Japan. Many national and regional conglomerates have been established on the backs of publishing or television empires. Together, the seventy or eighty first and second tier giant controls much of the world‘s media: book magazine and Magazine publishing; music recording; TV production; and motion picture theaters. The end result of all activities by second tier media firms may well be the eventual creation of one or two more giant, and it almost certainly means the number of viable media players in the system will continues to plummet, some new second tier firms will probably be further upheaval among the ranks of the first tier media giant. 11
  • 12. The global media system is only partially competitive in any meaningful economics sense of the term. When Varity compiled its list of the fifty largest global media firms for 1997, it observed that ―merger mania‖ and cross-ownership had ―resulted in a complex web of interrelationship‖ that will ―make you dizzy‖. This point cannot be overemphasized. in the competitive market, in theory, numerous producers work their tails off largely oblivious to each as they sell what they produce at the market price, over which they have no control. At a certain level, it is true these firms compete vigorously in an oligopolistic manner. But they all struggle to minimize the effect of competition. Today‘s media firms are called ―co respective‘ competitors typical of situations with high level of monopolization rather than classical competitors in an anonymous dog-eat-dog world as assumed in much of economics theory. The leading CEOs are all on a first name basis and they regularly converse. Even those on unfriendly terms, like Murdoch and AOL-Time Warner‘s Ted Turner understand they have to work together for the ―greater good.‘‘ As the head of Venezuela‘s huge Cisneros group, which is locked in combat over Latin American satellite TV with News Corporation, explains about Murdoch, ―we‘re friends. We‘re always talking.‘‘ Moreover, all the first and second tier media firms are connected through their Reliance upon a few investment banks like Morgan Stanley and Goldman Sachs that quarterback most of the huge media mergers. Those two banks alone put together fifty two media and telecom deals valued at $433 billion in the first quarter of 2000, and 138 deals worth $433 billion in all of 1999. The internet is increasingly becoming a part of our media and telecommunication systems, and a genuine technological convergence is taking place. Accordingly, there has been a wave of Mergers between traditional media and telecom firms, and by each of these with internet and computer firms. Already companies like Microsoft, AOL, AT&T and Telefonica have become media player in their own right. It is possible that the globel media system is in the process of conversing with the telecommunications and computer industries to form an integrated global communication system, where anywhere from a six to a dozen super companies will rule the roost. The nation that the internet would ―set us free‖, and permit anyone to communicate effectively, hence undermining the monopoly power of the corporate media giant, has not transpired. Although the internet offers extraordinary promise in many regards, it alone cannot slay the power of the media giants. Indeed, no commercially viable media contact site has been 12
  • 13. launched on the internet, and it would be difficult to find an investor willing to bankroll any additional attempts. To the extent the internet becomes part of the commercially viable media system, it looks to be under the thumbs of the usual corporate Indian media in the age of globalization: The commercialization of the electronic media was given a boost as globalization hit India, bringing about the transformation on Indian television in the early 1990s, accelerated by the combined impact of new communication technologies and the opening up of global markets. Economic liberalization, deregulation and privatization contributed to the expansion of Indian media corporations, facilitated by joint ventures with international media conglomerates. Such developments revolutionized broadcasting in what used to be a heavily protected media market, certainly the most regulated among the world‘s democracies. Gradual deregulation and privatization of television has transformed the media landscape, evident in the exponential growth in the number of television channels- from Doordarshan the sole state-controlled channel in 1991 to more then 70 in 2000.out of these, in 19 are in Hindi or English and therefore national in reach, while others cater to regional audiences in their own languages. The privatization of broadcasting made many western transnational media players enter the ‗emerging market‘ of India-potentially one of the world‘s biggest English-language television market. With a huge middle class-estimated between 200-300 million-with aspiration to a western life style and a well developed national satellite network linking the vast country, their task does not appear to be too demanding. Sectors of the economy, such as information technology, have demonstrated exceptional growth in the past decade. This has stimulated change in the broadcasting industry, benefiting also from a fast-growing advertising sector, making the Indian television market attractive for transnational broadcasters. The entry of global media conglomerates into India opened up a new visual world for Indian audiences, first through the live coverage of the 1990-91 gulf crises by the cable news network and later through Hong Kong based Star (satellite television Asian Region) TV, part of Rupert Murdoch‘s news corporation. Star‘s five-channels satellite service in English (Plus, Prime 13
  • 14. Sports, Channel V, the BBC World and Movie), originated in 1991, become a major hit with the English-fluent urban elite and the advertisers, who saw in these channels a way to reach India‘s affluent middle class. Buoyed by advertising revenues, cable and satellite television increased substantially from 1992, when only 1.2 million homes received it. By 1999, India had 24 million cable TV homes, receiving programmers from major transnational players- notably CNN, Disney, CNBC, MTV, Star, Sony Entertainment television and BBC-and from scores oft Indian channels. After an initial infatuation with western English-language programming, noted for its liberal attitudes to sexual subjects, hitherto a taboo on Indain airways. It became apparent that the Indian audience preferd television in their own languages, promoting global media companies to adapt their programming strategies to suit the local marketers. Star strted the process of hybridization when realized that it‘s mainly US-originated programming was being viewed by small unit of urban elite. It therefore started adding Hindi sub-title to Holly wood films and dubbing popular US soaps into Hindi. In 1996, Star India specific channel, Star Plus, began locally made programmers in English and Hindi. The sheer logic of market pressure- localizing the products to reach a wider consumer base and increase advertising revenues, was at the heart of this localization strategy. Western-owned or inspired tele vision encouraged mixing of English and Hindi and the evolution of a hybrid media language-―Hinglish‖. The emergence of a mixed media idiom, characterized by the growth of Hinglish, has dominated by the burgeoned mass media as the language of the youth of a ‗libersied‘ and ‗modern‘ India. While a form of Hinglish had been in existence in urban north India for decades, it was popularized by Zee TV, India‘s first domestic, Hindi language private television, lunched I 1992. 14
  • 15. Globalization of Indian Media: The emergence of network such as Zee raises interesting question. It is indisputable that the proliferation of satellite and cable television channels, made possible with digital technology and growing availability of communication satellites, has contributed to the increasing diversity of the global cultural landscape. The role of television in the constriction of social and cultural identities is more problematic in the age of globalization than in the area of a single national broadcaster and a shared public space, such as characterized television in most countries in the post-war years. Though national broadcaster continue to be important in most countries and still receive the highest audience shares, the availability of a multiplicity of television era, a viewer can have simulators access to a verity of local, regional, national and international channels, thus being able to engage in different levels of mediated discourses. A clear analysis of the complex process of international cultural flow reveals that the traffic is not just one way, from north to south, even though it is overly weighed in the favors of the former. Evidence show that new transborder television network are appearing, with some flow from the periphery to the metropolitan centers of the media and communication corporations. The extension of satellite footprints and the growth of DTH broadcasting have enabled network such as Zee to operate in an increasingly global environment , feeding into and developing what has been called as he emergent ‗diasporas public spheres‘.(Appadurai,1996) The deregulation of broadcasting, which has been a catalyst for the extension of private television networks, has also made it possible for private satellite broadcasters to aim beyond the borders of the country where they are based- unlike state broadcaster who have traditionally seen their role in terms of the nation state. Apart from the major powers, whose broadcasting has had an international dimension, most public broadcasters, particularly in the south, saw their audience as a domestic one. By contrast the private channels, primarily interested in markets and advertising revenues, had a more liberal media agenda. This basic difference between state- centric and market-oriented broadcasters into the lucrative northern markets, conglomerates has given them the technical and managerial support to operate as a transnational channel. 15
  • 16. Globalization and the advent of satellite television ensured that the migrant communities of South Asians in the middle East, Europe and North America became a new target as audiences and consumers .(Jacka and Ray,1996) Zee was among the first to recognize the potential of overseas markets for its programming. In its zeal to rope in pan-India audiences scattered through the world, Zee developed a new idiom which by virtue of sheer reach of the medium contributed to making Indian television available internationally. After Star TV purchased 50 per cent of Asia Today (the Hong Kong based broadcaster of the Zee TV) in 1993, it became Zee‘s partner in India and beyond. Facilitating their 1992 launch in the Middle East, Zee TV entered the lucrative British market in 1995, when it bought TV Asia, already established in the UK. By 2000, Zee was available on the sky network and claimed to have one million subscribers in the UK continental Europe. It became one of the Hindi and four channels to go digital in the UK, offering programming in Hindi, Urdu, Gujarati and Punjabi. Having acquired a base in the UK, Zee expanded into mainland Europe and is also very popular in Africa –based platforms operators, multi choice. Today, Zee claims to be the world‘s largest Asian television network, covering Asia, Europe, US and Africa and catering to the Indian Diaspora. In Asia where it boasts a total viewer ship of 180 million, the networking spans morethan4 countries and offers round-the-clock programming on four channels-Zees TV, Zee cinema, Zee India and Music Asia. Having reached more than 23 million homes in the Indian sub continent and United Arab Emirates, Zee strategy is to expand its operations in the lucrative north America market. In recent years India has witnessed extraordinary growth and overseas success in computer software and cinema exports, making it a global force to be reckoned with. (Power and mazumdar, 2000) A recent report on the Indian entertainment business prepared for the federation of Indian entertainment industry, currently valued at Rs. 154 billion ,will grow to nearly Rs. 600 billon by 2005.according to the report, Indian films exports, worth Rs. 4.5 billon in 1999, are estimated to rise to nearly Rs. 120 billion by 2005 ; the Indian music market, currently pegged at Rs. 12.5 billon, is projects to touch Rs. 22 billon, and TV software revenues are expected to soar from the present Rs. 12 billon to Rs. 90 billion in 2005.(Shedde,2000) 16
  • 17. The unprecedented expansion of television in the 1990s has also been a boost for the movie industry, as many first dedicate film-based pay-channels haves emerged. In June 2000, the first first international Indian film awards, billed as the ―Bollwood Oscars‖ ceremony from London‘s millennium done, was broadcast millennium Dome, was broadcast to more than 122 countries reaching 600 million viewers. It brought together along with Indian film and music stars US Oscar winner Angelina Joile, Chinse star Jackie Chan and Australian pop singer Kylie Minoge. (The times of India, 2000) However, the increasingly international orientation of television seems to have excluded the majority of Indian people (the poor, especially those living in the countryside) who are remarkably absent from programmers on channels such as Zee. According to a 1998survey, less than two per cent of Zee viewers live in rural areas. (Satellite &Cable TV, 1999) a socially relevant television agenda, therefore, does not fit well with the private television networks, which appear to be interested only in the demographically desirable urban middle class or the NRI‘s with the disposable income to purchase the products advertised on such channels. Given these constraints a development-oriented television remains largely under-explored, primarily because it does not interest advertisers. It is ironic that the country that pioneered the use of space technology for education, with the satellite instructional television Experimental (SITE) of 1975-76, which brought TV to the poorest villages the most inaccessible area, and where 40 per cent of the population is still illiterate- according to the United Nation, 30 per cent of all Indian children aged six to 14 years, about 59 million children, do not attend school-has ignored the educational potential of television. Though Doordarshan receives substantial support from the government, which extended its reach and added new channels (in 2000. it had 21 channels), it is under pressure to provide entertainment as well as education. One result of such competition is the ideological shift in television cultural from public service to profit oriented programming. The growing commoditization of information and the trend towards western inspired entertainment can affect the public service role of television, whose egalitarians potential remains hugely under-explored in India. 17
  • 18. As television ids driven by the rating wars and advertising demand for consumers, and given that visual can be a powerful instrument for propagating dominant ideology, the electronic media can play a key role in creation of a marketplace in which their corporate clients can consolidate and expand. Rather then toeing the government line as used to be the case with state broadcasters, are networks such as Zee instead promoting a corporate worldview? Internationally, despite a counter flow of cultural products, as exemplified by networks such as Zee, US –led western media domination has not diminished. There is a temptation to valorize such a flow, suggesting it may have the potential to develop counter-hegemonic channels at a global level. Indeed, as seen in the case of Zee the network has been modeled after transnational corporation as a market-driven organization for whom the most important consideration is to make a profit. Therefore, it can be safely said that the emergence of regional players contributing to a ‗decent red‘ media and cultural imperialisms is not likely to have a significant impact on western hegemony within global media cultures. 18
  • 19. Current Scenario: According to a recent survey made by MPA an ITV, India is the third largest TV market in the world with 109 million television homes and 61 million cable TV homes. It is also the fastest growing cable TV market in Asia with industry turnover growing at an average annual rate of 18n per cent to approach $5 billion in 2012. According to a detail opening presentation made by MPA and ITV, India is the third largest TV market in the world with 109 million television homes and 61 million cable TV homes. It is also the fastest growing cable TV market in Asia with industry turnover growing at an average annual rate of 18n per cent to approach $5 billion in 2012. Yet, while consumptions of programming (both niche and mass ) remain robust, the television – driven media economy has room for much greater expansion with TV industry turnover representing only 0.46 per cent of national GDP while TV advertising spend represents only 0.17 per cent of GDP, trailing major regional consumer media markets such as China (0.23 per cent) and Korea(0.34). Content providers are scaling up well in terms of turn over worth the latest annualized fiscals showing the ―Big Three‖ (Zee, Star, and Sony), With aggregated consolidated turnover in excess of $830 million (Zee leading with $309million, a narrowly followed by Star with 302 million), though China‘s leading broadcaster CCTV outstrips this alone with its FY 2004 turnover coming in just below $970 million. The concern is the lack of major cash generative and consolidated distribution company – average turnover for Indian multi system operators (Siti cable, Hathway, in cable runs at about $30 million per annum while Korean and Chinese multi system operators with comparable ARUPs typically average $100 million to $200 million per annum‘s profit leakage in the distribution chain remains rife and Indian MSOs are hurting bad-broadcasters are keeping things at bay with $270 million in fees per annum while LCOs retain a hefty $1.5 billion a year. Critical to the future is both regulation- gradually progressive in certain areas (DTH licensing FDI and FII norms) and potentially harmful in others (anti-siphoning, content censorship, rate regulation and must provide) and competition, which will increase as the distribution of TV channels over cable, satellite and broadband networks be gain to accelerate, driven by continued investment programming and greater investment in delivery infrastructure. 19
  • 20. Such a process will help unlock value for all industry stakeholders and push the market towards digital led addressability. while programming investment continue apace to the approximately $350 million -$450 million per annum, the first wave of investment in digtal pay TV distribution has begun with $500 million sbeing invested into the distribution of pay TV channels and interactive service over DTH satellite ; cable and telephone infrastructure ,led by major group such as Zee Teleflims , Tatas ,News Corp., Reliance , Sun Media,Prasar Bharti , Atlas , the Rahejes and Hindujas TM. The current market capitalization of media companies is around $3-$3.5 billion and could scale up to $20 billion by 2010. Profits in the TV industry, currently running at $350 million, in aggregate, could also scale up exponentially-current cash flow is growing at about 17 per cent annum. 20
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  • 23. INTRODUCTION TO THE INDUSTRY INDUSTRY PROFILE History of magazines and magazines Before the invention of magazines in the early 17th century, official government bulletins were circulated at times in some centralized empires. The earliest magazine date to 17th century Europe when printed periodicals began rapidly to replace the practice of hand-writing newssheets. The emergence of the new media branch has to be seen in close connection with the simultaneous spread of the printing press from which the publishing press derives it name. Magazines The term magazine became common in the seventeenth century, however in Germany, publications that we would today consider to be magazine publications, were appearing as early as the sixteenth century. They were discernibly magazines for the following reasons: they were printed, dated, appeared at regular and frequent publication intervals, and included a variety of news items (unlike single item news mentioned above). The first magazine however was said to be the Strasbourg Relation, in the early seventeenth century. German magazines, like avisis, were organized by the location from which they came, and by date. They differed from avisis in the following manners: they employed a distinct and highly illustrated title page, and they applied an overall date to each issue. The first English-language magazine was published in Amsterdam in 1620.A year and a half later, Corante, or weekly news from Italy, Germany, Hungary, Poland, Bohemia, France and the Low Countreys. Was published in England by an "N.B."(Generally thought to be either Nathaniel Butter or Nicholas Bourne) and Thomas Archer. 23
  • 24. The first magazine in France was published in 1631, La Gazette (originally published as Gazette de France). The first magazine in Portugal, A Gazeta da Restaurcao, was published in 1641 in Lisbon. The first Spanish magazine, Gaceta de Madrid, was published in 1661. English Magazines in Indian subcontinent A British man William Bolts in 1766 offered the first ever paper to his fellow countrymen in Calcutta and helped them establish a printing press. Since he was against the East India Company Government, so after two years of establishing his press he was sent back to England by the Company. He published a book of 500 pages which carried details of corruption in East India Company and hardships faced by Indian people. In 1780 another man named James Augustus Hickey published a magazine with the name of Bengal Gazette/General Calcutta Adviser. The size of that paper was 12"x8" with only 4 pages. Hickey too was against the Company Government and published internal news of the employees of the Company. Soon the Government withdrew the postage facility for his paper as a fallout of a news against them. Hickey still managed to deliver his paper by appointing 20 men for delivering it. Once he published a news against the Chief Missionary of the Main Church, Jan Zakariya. Jan complained to the Government for that fake news and filed a defamation petition against Hickey. Hickey was fined Rs 500 and awarded 4 months imprisonment. After that he was fined again which resulted in the death of the paper. In November 1781 another magazine with name of ―India Gazette” was also introduced which was pro Government and against Hickey. 24
  • 25. Indian magazine industry Indian Magazines industry is worth of US$ 2.85 billion. This industry is projected to grow from its present size to around US$ 5.04 billion by 2012. The Display advertising component of the Magazine market in India for calendar year 2012 was valued at Rs.9,290 cr. Worldwide magazines circulation has risen to 540 million copies a day in 2008 despite a downturn in the global economy. Global magazine circulation Lucknoweased by 1.3 per cent in 2009 to almost 540 million daily sales. This represents an Lucknowease of 8.8 per cent over the past five years. 25
  • 27. Cover Page of The Week Magazine 27
  • 28. PRODUCT PROFILE The Week is the country's most respected business daily, being the first choice of serious business readers. The magazine believes in free, fair and independent journalism and strives to inculcate these values in its editorial staff. The journalism practiced by The Week lays equal stress on quality, credibility and accuracy. 1. First page consist of the headlines, news of the last day. On the top of the page, there is a line, which indicates the volume number, publishing centers from where this magazine is being printed. 2. Below that line there is the header ―The Week‖ in association with Financial Times of London. 3. On left side of the whole page there are certain columns like In Brief, Market watch and opinion poll. 4. On the bottom right corner of the page there is a sole add generally. 5. Second and third pages consist of the news related to the Economy. 6. There is a separate page for International news and State news. 7. Tenth and Eleventh page generally consist of Issues & Insights and Opinion respectively. Next is the back page. 8. After back page, a different section called Money and Markets comes which contains all the news related to currency, daily stock market fluctuation and also about the commodity market. This section is completely made for money and markets only, to give the detailed news of each and every factor. 9. After this section a different supplement comes named Accent South.(This name varies city to city like in Mumbai and Gujarat it is named as Accent West) 10. Apart from the daily magazine, some supplement comes along with the magazine, Supplements like Smart Investor (weekly), The Strategist (weekly), and Weekender. 11. On every first Friday of the month, one magazine named ―Open Sky‖ comes which gives complete information about aviation industries. 12. Some annual magazines are also provided with the magazine which are distributed free of cost along with the magazine to the customer. 28
  • 29. VALUE ADD-ONS FOR READERS Weekly supplements: 1. Smart Investor (Monday)- serves as an investment guide 2. Strategist (Tuesday) – covers issues around management & marketing 3. Weekend (Saturday) – feature on lifestyle, personalities and also has a page devoted to Motoring. The Week is the only Business magazine which gives 1 magazines free every month. ( with subscription offer) 1. Motoring - A complete Car & Bike magazine. Annual magazines and reports 1. The Fund Manager - Covers the high points and performances of Mutual Funds. 2. The Billionaire Club – Listing of India‘s richest businessmen and executives. 3. Banking Annual – Performances of the banking sector. 4. BS 1000 – A guide to India‘s top 1000 companies 29
  • 30. BS-200 The Week stock pages introduced for the first time Stock Calculus and Rating for Improving Portfolio (SCRIP) on the top 200 shares ranked on the basis of the combined turnover of the Bombay stock Exchange (BSE) and National Stock Exchange (NSE). These 200 stocks, ranked on a monthly basis account for 90-95 percent of the total volume of the shares, value and trade on the two bourses. Routine information on other stocks, such as the previous session‘s close, the day‘s close and volume are given separately. The SCRIP (Scrip is any substitute for currency which is not legal tender and is often a form of credit) for each of the top 200 stocks has four categories of information.  First, the basic information on the day‘s activities. Here they give the scrip code, group, the previous close, the day‘s open, high, low and close, volume of shares traded and the number of trades.  Second is to lend a perspective to the day‘s trading, they are giving the trend in price and volume. Every day stock price movements-highs/lows (3 months and 52 weeks)  The Third sub set of information is on the bottom-line. How much returns have a particular stock given over 1 year. They are providing returns calculated on a point-to- point basis for 1 month and 1 year.  Finally in order to assess the future of the scrip, which people may be interested in, they are giving information on its performance so far. Here they include ratios on valuation, profitability, strength, growth and efficiency. The idea is to look deeper into the source of price movements and get an understanding of why a share may be active and what is in store at the counter. 30
  • 31. THE WEEK THE WEEK THE WEEK was launched in 1982. It is one of the products among the 27 products of the MANORAMA GROUP. It itself is the Brand Extension so has no other Brand Extension. The sales have now touched the figure of 10.98 lakhs in today‘s date. The sales figures are as follows. YEAR AVERAGE WEEKLY FIGURES (LAKHS) 2010 7.55 Lakhs 2011 8.72 Lakhs 2012 10.94 Lakhs Current 2012 1.98 Lakhs Expected at the end of 2012 Above 2 There was a fall in sales in 2012. This fall was due to the Lucknowease in information boom i.e. there are approximately 25 news channels across the nation, which provide the same news, and within a few minutes. For e.g. when there were bomb blasts all the news channels provided the same news with video clippings in no time. And so there was no point in printing the same report after a week. People started losing interest in reading, as the same news didn‘t seem interesting to them afterwards. Even the economy wasn‘t proper and people were busy and tensed with their tensions and hence the sales started declining. To overcome this loss the prices of the other magazines were Lucknoweased from rs.30 to rs.35. 31
  • 32. The logic behind Lucknoweasing the price even when the sales were declining was that less copies sold at a higher price helped them to cope up with the losses. But THE WEEK preferred to stay at same price. They felt that keeping price low will benefit their magazine and they were right to a certain extent. And so the scene is changed. Seeing the current situation the sales are expected to rise above 2 lakhs in the end of this year. Distribution: - THE WEEK has its distributors all over India. According THE WEEK the subscriptions are more profitable to them as the user is locked for a particular period and is habituated to reading the magazine and likes to continue it further. Out of every 100,99 people subscribe THE WEEK. Their assured subscriptions are 80,000. They offer 26% discount to the newsstand sellers and don‘t give them any return protection whereas they take all the unsold copies. They decide the number of copies to be published depending on statistics of Audit Bureau Circulation, market condition, contents of issue, cover page etc. their present figure is 1,80,000. Advertisements Expenditure: The profit margin of the company is 15% per year. According to them there should be at least 17-20 pages of advertisements for a magazine to run on no profit no loss basis. The ratio kept by THE WEEK is 30:70.i.e. 30%advertisements and 70% news. While taking the advertisements, preference is given to advertisements regarding services like banks, financial institutions, Educational institutions, insurance companies etc. They do not take liquor and friendship advertisements. They take advertisements of 2 competitive companies e.g. NOKIA & SAMSUNG for the same issue as it doesn‘t matter for them. 32
  • 33. The advertising rates are as follows: The Advertisements Tariff PAGE BLACK & WHITE (Rs) COLOUR (Rs) Full page 1,00,000 1,75,000 Half Page 55,000 96,250 Double-spread (half page) 1,21,000 2,11,750, Double – Spread 2,20,000 3,85,000 Center-Spread 2,40,000 4,20,000 Single Column 37,000 64,750 Strip/Island 55,000 96,250 Inside Covers 1,92,000 Back Cover 2,22,000 2 Page Cover Gatefold 5,55,000 The Week Classifieds Col.Cm Rs. 850 One Spot Colour for Border or Emblem 10% Extra 33
  • 34. Full Different Colour 20% Extra Three Colour 40% Extra Four Colour 75% Extra Col. Width 4 cm Minimum Size 3*1 The Week Internet Rates Rupees US$ Banner 12 cms*3 cms (340*85 pixels) First Page (Home page) 15000 350 Inside Page 10000 200 Panel 4 cms*4 cms (113*113 pixels) First Page (Home Page) 10000 200 Inside Pages 5000 100 Period of exposure: One Month 34
  • 35. Sizes Full Page: 24 cms* 16.5cms Half Page (horizontal): 11.5 cms * 16.5 cms Half Page (vertical): 24 cms* 8 cms Single Column: 24 cms * 5.3cms Promotions: THE WEEK gives advertisements in magazines like Times of India, Hindustan Times. They also advertise on CNN, CNBC, and NDTV in form of barter. I.e. the channels show their advertisements and THE WEEK prints their advertisements. Hoardings, posters and banners of the upcoming issue are always put at various places in the country. This helps in capturing new readers as the subject covered in the issue is displayed beforehand.They also provide sponsorships fro the college events, as THE WEEK is popular in students committee. They have sponsored events of IIT Mumbai, NM, Wilson College etc. They do this in cash or kind or both. 35
  • 36. Customer delight services value Propositions) They provide free gifts with their subscriptions like Leather Wallet with one-year subscription, Timex Watch with 3 years subscription and digital diary with 5-year subscription. They also constantly give offers like Scratch and Win, King of Offers, Sporting Offers, Khel Re and so on Features 1.First Punch: - here a political news is conveyed by funny pictures. 2. Quotable Week: - Statements of some famous personalities are quoted. 3.Letters: - Letters written by the people regarding the previous issues, their opinions are expressed 4.Controversy: - Highlights up the controversy going on 5.Development: - development made in some states i.e. taking people out of their problems. 6.State Scan: - It includes main scan in the state. 7.Cover Story: - this has the detail story of a current topic or situation. 8.Writers world: - Information about new books etc. is given 9.Global Village: - Global News is published. The news published is very rare. 36
  • 37. 10.Forecast: - The forecast is given by a very famous person i.e. K.K.VAMANAN NAMPOOTHIRI. It is one of the main features, which is provided only by THE WEEK among the GIEM (General interest English magazines). The introduction of this had also lead to a tremendous iLucknowease in the sales. A person generally goes straight to this page and then the rest of news. We were told that Mr. Damodaran of UTI when once met Mr.Pinakki Chattopadhya marketing manager of THE WEEK told him that he and his wife read first the forecast and they had done a good job by introducing this feature. Mr. Pinakki Chattopadhya immediately gave him the offer that ‗why don‘t you advertise your UTI on just next page'And the same moment the deal was done. The page was sold for 40 lakh for a year. So we always see the UTI advertisement just opposite the forecast page. 11.Tin-Tin: - this feature attracts children very much. 12.Mumbai Masala 13.Delhi Darbar 14.Travels 15.Rajpath 37
  • 38. Markets Their main markets include metro politant cities in which first is Delhi then Mumbai, Chennai, followed by the rest. In other words North then West then South and East in the end. This magazine is also available all over India. Cover Page They keep their cover page same throughout the nation. They had changed it only once in case of Jay Lalitha as the news was more effective in south and not in rest of India. They had the Kashmir‘s cover in rest of India Selection of News If there is only one news, which can be printed, and there are two news one political and other general, then meeting is held as to which is to be selected i.e. which is more effective to the people. But mostly it is the general news as THE WEEK is a General interest English magazine Marketing: An Overview “Society can only exist when a large number of people want something a few people have. It is necessary for both groups to be mutually aware of this need.” Oskar Handlin Any time one tries to persuade somebody to do something – to buy his product, donate for some charitable purpose, or vote for some candidate, or attend a dramatic show, or accept a social date with him - both of them are said to engage in marketing. Essentially, marketing exists in any type of economic system and in any stage of economic development except the most primitive situation where the individuals are economically self-sufficient and trade or exchange does not exist. Marketing is all-pervasive in the present day world. 38
  • 39. An analysis of marketing literature reveals that marketing is variously described as a ‗function‘, ‗an orientation‘, ‗an approach‘ and ‗aptitude‘, ‗a philosophy of businesses and ‗a management system or technique‘. In fact, marketing conveys all of these and often more. Marketing did not always have a place of importance in the firm. Only in recent few years have, marketing functions received much attention. The modern marketing concept is evolved through various stages. Marketing concept means the philosophy, which guides the marketing effort. Philip Kotler says, ―Marketing activities should be carried out under a well-thought-out philosophy of effective and socially responsible marketing.‖ & ―a human activity directed at satisfying needs and wants.‖ 39
  • 40. STAGES IN MANAGEMENT OF MARKETING Marketing Hierarchy: Branch Manager Marketing Manager Team Team Team Team Incharge Incharge Incharge Incharge Marketing Marketing Marketing Marketing Executives Executives Executives Executives 40
  • 41. Role of Marketing Dept. The main function of this department is to develop a strong PR (Public Relation) with its advertisers and advertising agency, basically the sole responsibility of this department is space selling. Beside this, marketing department carries out the following activities: Collection of information relating to other Magazines/competitors, their circulation, advertising rates, advertising business effectiveness, agencies mode, people‘s reply or needs, people‘s choices etc. Others:- (a) Analysis of advertising Business of the Magazine. (b) Keeping a close watch on the development of the industry, trade etc. (c) Finding out advertising needs of merchants as well as readers. (d) Encouraging businessmen and traders to earmark appropriate & definite amount for advertising. (e)Providing information to advertisers. 41
  • 42. Importance of Management in a Magazine Industry: Management plays a pivotal role in a Magazine organization. The success of a Magazine organization is determined by the effectiveness of its management in terms of its competence; integrity and performance. Management makes the human efforts in a Magazine organization more productive. The inputs of labor, capital and raw material do not by themselves ensure growth of a Magazine establishment. It requires the catalyst of Management to maximize the results. It is rightly said that management is the mover and development is the consequence. The managerial functions of planning, organization, coordination, motivation and control must be performed effectively and purposefully in the Magazine organization. If the management of a Magazine is not functioning properly, the publication may be unsuccessful even though the journalistic product may be creditable and the relations of the paper with its public may be rated relatively high. Thus, management is the most vital and strategic factor in a Magazine organization. In the ultimate analysis, the success of an enterprise will depend on the quality of its management. Concerned Communicator Award: Patrika Group, a complete media conglomerate with an illustrious history of over 5 decades, is well known for its CSR initiatives and social partnering for a better world. Aptly known as ‗Magazine with a soul, the heart rules its corporate philosophy. Instituted by Patrika group in 1997, the Concerned Communicator Award is one of the most awaited and prestigious social advertising awards based on philanthropic issues. CCA invites agencies, ad professionals and freelancers in advertising field to make print ads on any social / philanthropic issue that one feels strongly for. The legible entries can be colored or black & white and within 500 sq.cms size. The concept has received appreciation across the world with many like-minded organizations coming up to associate with this esteemed award. 42
  • 43. The Prize The winner is awarded a cash prize of US $ 11,000 in addition to the main award, CCA – UNICEF Award, Best International Entry Award and 12- Special mention awards are also given. These winning entries for the year are also published in a book ―raise a voice, start a revolution" and distributed widely amongst the corporate, to encourage them to support any social cause. A Decade of Service Over a decade of successful campaigns and overwhelming participation, CCA stands as the longest and most celebrated social advertising awards from India acknowledged at the global level. International participation in the 11th CCA: 11th International CCA received more than 3000 Indian entries and 85 international entries from 18 countries. The Countries that participated in 11th CCA includes Bosnia & Herzegovina, Brazil, Croatia, Ecuador, Ethiopia, Indonesia, Japan, Kuwait, Oman, Pakistan, Peru, Qatar, Saudi Arabia, Slovenia, Sri Lanka, Turkey, UAE and UK. 43
  • 44. Sales Overview 1. Introduction Life is sales. You are either bringing them in or chasing them away. Unfortunately, it is often difficult to know the difference. However, some key factors can make a big difference. At the most basic level, sales is just a conversation. Nevertheless, to close on a sales opportunity, it has to be an effective conversation. The foundation for providing any service or product is to have a strong basis from which to build an effective conversation that can address the customer‘s needs. What are the key factors that can make or break a successful sales presentation? The first key is knowledge. A strong knowledge base provides a means of accelerating the sales process. Having the ability to provide the appropriate information in the most efficient manner eliminates or reduces the time needed to complete the sales process. Knowledge is Power ―I don‘t know, but I‘ll find out and get back to you‖ is always better than ―I don‘t know.‖ But it‘s never as good as having the answer on the spot. Not knowing often stops the sales process like a pause button. Know Your Product You must be the expert on the product or service that you sell. At the least, know the sources of expertise and build a relationship with them so you can get information in a timely manner. Product knowledge is where features and benefits come into play. The ability to address the strengths and weaknesses of your products enables you to move through a conversation to the sales opportunity. 44
  • 45. Know Your Company and Theirs Have a working understanding of your company. Where it has been? Where it is going? What is its focus and core competencies? Make an impression and know what your customer is doing. This knowledge highlights the best approach for a sales presentation and helps determine what to present first. If you can identify potential needs based on the customer‘s business model and current circumstances, you can bring forward a more focused approach for sales. Know Your Customer Find out more about whom you will be addressing and as much about their current projects and circumstances as possible. By having a sense of what they are striving to accomplish, you can present your products and services in a way that will seem more relevant. Know Your Competition More often than not, customers are looking at multiple solutions. Ultimately, they will have to choose what they perceive to be the best solution to address their needs. Help them with this chore by being the one to distinguish what you provide from the other products or services on the market. Go through the decision point-by-point. By helping a customer work through the decision, you also give them the ammunition they need to justify their decision to themselves, or their managers. Knowledge can be a Weakness Sales professionals must have knowledge to succeed, but an over-reliance on your own knowledge often proves to be a weakness. No matter how much of an industry expert you become, your customer always knows more about his own business and circumstances. Nobody likes a know-it-all anyway. 45
  • 46. Listen Don’t Speak In the sales conversation, the most powerful tool is being able to listen more than you speak. The ultimate best source of information is the customer. By asking probing questions and listening to the answers, you achieve two objectives. The first is to determine the customer‘s need, which leads to how you can help. The second is to enable the customer to discover for himself that you are presenting the appropriate solution. Questions Not Answers Questions bring people together, and answers take them apart. In the sales process, well-intended questions can be effective in forwarding conversations. For example, you might want to ask a customer to give you a more in-depth view of his industry. Even better, ask a customer to tell you what their customers want. This enables you to support the customer‘s ultimate goals. Uncover the Problems, Don’t Cover It Customers are often bombarded with a sales approach that says, ―What you have is wrong,‖ followed by ―what you really need, I have.‖ Then the salesman launches into a long, generic presentation. Get potential customers to talk about their company problems in detail. Use questions and examples to enable the customer to discover how to accomplish their objectives with your products and services. They will fight for that solution if they can claim credit for it. 46
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  • 48. RESEARCH METHDOLOGY Title of the Study To analyze Duration of Project 6 weeks Objective of Study The Project Report for ―THE WEEK‖ is submitted in partial fulfillment of the requirement Project Report Work which include 6 weeks Summer Training under MBA (pursuing) degree from UPTU University, Lucknow. The purpose of the study was to analysis Social Marketing activities and generating brand awareness and brand loyalty its media sources in Jodhpur the marketing statement, and to evaluate the marketing condition and performance of the company. Apart from this, mainly, my keen interest in Media and its marketing, as I want to build my future in this. So, I think non other than the progressive and developing Company like THE WEEK Pvt. Ltd., which is the topmost leading Magazine Company* in Lucknow, and everyone knows about it, but struggle and compete to develop its image at National Level with 17 publishing centers overall in India and its starts to get it by placing itself in Top 15 Magazines of India. 48
  • 49. Sample size and Method of selecting Sample Primary Data Source: Questionnaire SAMPLE SELECTION: In a total of 100 clients were taken as sample size, which were taken up from 5 areas of Lucknow. Demographic Sample:  Men – 30  Women- 30  Students- 40 Scope of Study The scope of the study extends from lower hierarchical level (workers), middle hierarchical level (supervisors) to upper hierarchical level (Managers) of the company, so it is a comprehensive study. Limitation of Study As the communication media is becoming more popular, the attraction of print media is slightly decreased. Reading habit of people is going down as compare to old times. So the main problem is to provide the readers with such a content that creates interest in reading Magazine. 49
  • 50. The study is also subjected to certain limitations such as, sample is limited to 30, 40, 30 findings and conclusions are based on knowledge and experience of the respondents sometime may subject to personal biasness and research study was being done in the year June 2010, with required data analysis and interpretation, the data needs to be updated at times when it comes to have further usage of this research study report. Despite the above limitations I tried my best through the entire study to provide a comprehensive, complete and detailed report, so that it can help the organization to take appropriate decisions for the welfare and satisfaction of its employee while giving due consideration to its goals and objectives. Significance of the study: The significance of the study is that it concludes what creates interest of people to read the Magazine. 50
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  • 52. ANALYSIS AND INTREPRETATION 1. DO YOU LIKE TO WATCH TV OR YOU PREFER READING? 45 40 35 30 25 20 Column2 15 10 5 0 WATCH TV READING BOTH INTERPRETATION OF THE DATA: From the sample size of 100 people, about 42 people like to watch TV in leisure time, 26 prefer reading and 32 people like both reading and watching TV. 52
  • 53. 2. DO YOU READ MAGAZINES? 80 70 60 50 40 Column2 30 20 10 0 NO YES INTERPRETATION OF THE DATA: From the sample size of 100 people, 71 said that they read at least one magazine, and 29 said that they don‘t read any kind of magazine. 53
  • 54. 3. WHICH MAGAZINE DO YOU READ? Hindi English Both 30 25 20 15 Column2 10 5 0 HINDHI ENGLISH BOTH INTERPRETATION OF THE DATA: From the 71 people, who reads magazines, 25 people reads Hindi magazines, 18 reads only English magazines and 28 read magazines in both Hindi and English. 54
  • 55. 4. WHICH CONTENT DO YOU LIKE THE MOST IN THE MAGAZINE? 35 30 25 20 15 Column1 10 5 0 HOME TIPS BUSINESS GENERAL ENTERTAINMENT STORIES AWARENESS INTERPRETATION OF THE DATA: From the sample size of 100 people, 18 people recommended Home tips, 14 demanded business related news, 31 people for general awareness news,15 choose entertainment news and 12 prefer real life stories in the weekend edition. 55
  • 56. 5. WHICH MAGAZINE DO YOU READ MORE? National Magazine Regional Magazine Both 70 60 50 40 30 20 10 0 natinal Newspaper regional newspaper both INTERPRETATION OF THE DATA: From the sample size of 100 people, 14 read only national Magazine, 65 read only regional Magazine and 21 read both. 56
  • 57. 6. HOW MUCH TIME DO YOU DEVOTE FOR REGIONAL MAGAZINE? 45 40 35 30 25 20 15 10 5 0 0-15 min. 15-30 min. 30 min.-1hr above 1 hr INTERPRETATION OF THE DATA: From the sample size of 65 people, about 30% people read Magazine for maximum 15 min., 39% people read Magazine for 15-30 min., 25% read for 30-60 min., and only 6% people read more than 1 hour. 57
  • 58. 7. HOW MUCH TIME DO YOU GIVE TO MAIN AND SUPPLEMENT MAGAZINE? 100% 90% 80% 70% 60% supplement paper 50% 40% main paper 30% 20% 10% 0% 0-10 min. 10-20min. above 20 min. INTERPRETATION OF THE DATA: From the sample size of 100 people, 44 people read main paper for maximum 10 min., 28 people for 10-20 min., only 6 people read it for more than 20 min. For supplement paper, 56% people read it for maximum 10 min., 35% people read it for 10-20. min, and 9% read it for more than 20 min. 58
  • 59. 8. WHY DO YOU PREFER THIS MAGAZINE? Brand loyalty Content Visual effects 60 50 40 30 20 10 0 Brand loyalty content visual effects INTERPRETATION OF THE DATA: From the sample size of 100 people, about 28 people, prefer Magazine due to brand loyalty, 57 choose Magazine because of its content, and 15 due to its visual effects. 59
  • 60. 9. WOULD YOU LIKE TO HAVE A FEEDBACK COLUMN IN WHICH YOU CAN RESPOND TO NEWS? 80 70 60 50 40 Column1 30 20 10 0 yes no INTERPRETATION OF THE DATA: From the sample size of 100 people, about 68 people said that they will like to give their feedback, opinion about the news in case it will not charge them much. And about 32 people said that they will not like to respond. 60
  • 61. 10.IF WE ADD SPIRITUAL, HEALTH, EMPLOYMENT ETC. NEWS FROM OUR SIDE WHICH ONE WOULD YOU LIKE THE MOST? 50 45 40 35 30 25 20 Series 1 15 10 5 0 spiritual health employment INTERPRETATION OF THE DATA: From the sample size of 100 people, 43 choose health related topic, 37 choose employment news, 20 choose spiritual topic to be included in the City Lucknow. 61
  • 62. 11.WOULD YOU LIKE TO HAVE A PERSONAL TOUCH WHEREIN YOU CAN SHARE YOUR PERSONAL PHOTOS OR ACHIEVEMENT STORIES? 70 60 50 40 30 20 10 0 yes no INTERPRETATION OF THE DATA: From the sample size of 100 people, 65 people were agreed to share their personal photos and achievement stories and 35 were not agreed. 62
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  • 64. FACTS AND FINDINGS  The paper has a liberal outlook, and supports reformists in Lucknow and across the Lucknow. Through news, views, analysis and interactivity, THE WEEK provides readers with a composite picture of India and the world.  The paper is broken up into sections. The main section includes an interactive Speak Up page, and City, Nation and World news pages. There is also an editorial page, and a technology page.  The other sections include Money, Sports and After Hours. Money is a section on business and the economy. Bollywood is a 4-page section with news from Bollywood, art and fashion, and other such topics.  In the Lucknow edition there are three region-specific supplements for Lucknow.  Two magazines — a women's magazine called Parivar and a children's magazine called Chhotu Motu — complete the need of family  The company starts another Magazine from the name Daily News which have some other feature but look and news was in both news paper. Some of the themes in which the awarded has been given are: Save the Tiger, Gender in Education, Against Corruption, Donate Eyes, Road Safety, Communicate in Hindi, Help Street Children, Donate for Lucknow Foot, Save Trees, Save Girl Child etc. The concept has won accolades across the world with many like-minded organizations coming up to associate with this esteemed award. 64
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  • 66. SWOT ANALYSIS Strength: The flagship publication of the Group has editions from Delhi, Lucknow, Patna and Kolkata, thus, dominating the Northern, Eastern and Central regions of the country. Its Lucknow edition continues to be the largest hindi daily edition in the state with a circulation. THE WEEK has set many a standard for its competitors. It is the first smart-age Magazine in India to evolve into a new international size, sleeker and smarter, which ensures enhanced ease of reading and convenient handling. In its endeavor to provide its readers with greater value, it has revamped its existing supplements and added new ones to its portfolio, offering a daily supplement catering to specific target audiences. In a major incentive for the advertisers as well as the readers, THE WEEK has entered into strategic alliances with The Indian Express, Business Standard, Mid-Day and Deccan Chronicle. These alliances, along with its strong presence in North India, make it one of the most formidable media players. 66
  • 67. Weakness: Lucknow edition of THE WEEK will suck most of the company‘s investments and profitability for the next two years will be adversely affected. The Lucknow edition is expected to incur losses for a couple of years. In Bhopal, RP faces immense competition from the established The Times of India and Dainik Bhaskar, which also have greater financial resources. In addition, other competitors entering the Bhopal market will further extend RP‘s timeframe to make money. Opportunity: Magazines only reach 35% of the adult population, of which 65% is literate, there is significant room for growth. The sheer number of publications has created fierce competition which has kept prices low which in turn has caused publishers to depend more on advertising revenues. Advertising revenues in 2006 are predicted to see a 15 to 20% spike. In 2005, 48% of India's total advertising market went to Magazines, 7% more than went to television. Circulation could rise by a whopping 14% riding the back of the advertising boom. 67
  • 68. Threat In Lucknow, THE WEEK faces immense competition from the established Dainik Bhaskar and Dainik Navjyoti. In addition, other competitors have entered the Lucknow market like Times of India. ET the top most player in Business magazines comes with lower subscription rates and also has combo offer with TOI. Other combo offers as Business Line with The Hindu and HT Mint with HT. Presence of ET in majority of the financial organizations. 68
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  • 70. RECOMMENDATION AND SUGGESTION  "Great ideas are born humble". Entrepreneur of the week Invite entrepreneurs to take part in the Young adults section, to be a part of it by sharing their experiences with all the readers. This will be an initiative to showcase entrepreneurs with businesses in all new sectors like – tech., social, non-tech., women, green entrepreneur, etc. Except that an article about ―LOCAL ENTREPRENEURSHIP‖ can make a big change in readers reading time and can help us to get some new readers. For example: “CNBC Young Turks” invites entrepreneurs to be with them and share experience. So we also can invite people to share their entrepreneurship, like:-If you are an entrepreneur below the age of 40, send in your entries with a brief write up about your venture to ―E-Mail ID‖. If you know an entrepreneur who qualifies, write to the above mentioned address and nominate them. Information about SMEs so that people could be aware to local businesses and can think of investing in those businesses. There must be some information about self-employment so that people can start doing business at home.  Brand Mascot of THE WEEK There should be a brand mascot of THE WEEK which represent it and make a different identity for product. Social news can be forwarded through the belongingness of this mascot. We suggest the name of THE WEEK‘s brand mascot – LAKSSH or AWAZ. The mascot could be a boy or a girl which can make its special identity in public. For e.g.: zoo-zoos of Vodafone, Gattu for Asian paints, 70
  • 71.  Soochna ka Adhikar There must be analysis of a govt. policy at every weekend. So that each and every citizen can get to know about that policy that how much money was allotted, how it was used, how it worked and all the negative and positive point of that policy. That can be a knowledgeable and interesting topic for reading. For example: - Akshay kalewa, NAREGA, etc. We can include- Expenses on politicians, how much money they spend for themselves, Expenses on different campaign, etc. 71
  • 72. SUGGESTIONS  There should be a short interview column of any foreigner, so that public can get to know that what is there thinking and experience about Lucknow ―THE PINK CITY‖.  Short column for dates and time-table of competition exams like: bank PO, clerk, etc.  We should invite public suggestions to save natural resources like water, gas, petrol, etc. and can tell them more about these things.  We can also make a contest related to best environmental work or any other work.  Movie analysis not review, should be given, which shows impact of movie on the society and what can be learned from them.  Health related articles: Should focus on health related topics such as exercises and awareness about diseases like heart attack, sugar, weight loose etc.  Mythological Articles: Such articles can be included in the weekends for the people to know about the rich culture and history of our nation.It will benefit in two ways, firstly, it creates knowledge among people and secondly, mythological stories are always interesting to read. Beauty tips: As the most important focus of this study are women, Articles related to beauty will create a great interest to them as they mostly get time on weekends only. 72
  • 73. Food related articles: Such articles are also given good preference by the women.  Besides these, some articles can also be included that are associated with the feelings of a person. Such kind of articles is not only liked by the youth but also, by these kinds of articles, family members come to know the feelings of each other. Thus, are liked by every member of the family and these articles also serve as a base for the solution of problems of people. Like the ―FEELING BLUE‖ article in Hindustan Times.  Fashion tips: A column at weekends, that makes people aware of the latest trend in the fashion industry.  It should also organize some kind of events like seminars, workshops on social awareness especially in colleges, institutions. By this, on one hand, they will be fulfilling their social responsibility and on the other hand, it will create publicity of the Magazine. Like, THE WEEK has organized Tobacco awareness program in IIIM. 73
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  • 75. CONCLUSION The THE WEEK Leadership Summit is a platform for eminent leaders to interact, share their opinions and views on important issues of concern and arrive at solutions. The conference aims to understand the world‘s views on social, economic and political issues. It tries to gain insights on India‘s role in the world and its importance in the global growth scenario. The Hindustan Leadership Summit invites international business leaders, strategists along with renowned personalities from India and abroad. THE WEEK launched the Leadership Summit – an annual conference that seeks to enhance the level of discussion on pressing issues, encourage interaction among leaders in various areas and present international quality thought platforms, as part of its mission to contribute to thought leadership and evolve action plans for a secure and better future. 75
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  • 77. QUESTIONNAIRE Personal details: Name: Age: Occupation: Phone no.: Address: 1. Do you like to watch TV or you prefer reading? 2. How much time do you give to them? T.V. Magazine 3. Do you read magazines? 4. Which magazine do you read? Hindi English 5. Why do you like the magazine you read? 6. Which content do you like most in the magazine? 77
  • 78. 7. Which Magazine do you read more? National Magazine Regional Magazine 8. How much time you devote for regional Magazine? 9. How much time do you give to main and supplement Magazine? 10. Why do you prefer this Magazine? Brand loyalty Content Visual effect 11. Which content do you like most in supplement? City Bhasker Just Lucknow City news My city City forward Pink link Young adults Just info/men-women Back cover Wide angle 12. Which content would you like to add in Magazine from magazine? 13. Which thing do you want to remove from this supplement Magazine? 78
  • 79. 14. Would you like to add something from your side? 15. Would you like to have a feedback column in which you can respond to news? 16. If we add spiritual, health, employment, etc. news from our side, which one would you like most? 17. Would you like to have a personal touch wherein you can share your personal photos or achievement stories? 79
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  • 81. BIBLIOGRAPHY 1. MAGAZINE MANAGEMENT IN INDIA: Sh. Gulab Kothari 2. Marketing Management: Philip Kotler 3. Sales Promotion: Tony Dakin 4. Indian News Paper Society (INS) 2003 – 05 5. Magazine Readership Survey (NRS) 2003 – 05 6. ABC (Audit Bureau Circulation) 2003 – 05 7. Functional & Marketing Management: G.S. Sudha & Mamoria, Suri. 8. Magazines: Business World Business Today Brand Equity Advertising & Marketing India Today 9. Patrika website: www.Lucknowpatrika.com. 10 A Summarized report Based on the book of Marketing Strategies Titled-‘Simple ways to make your customers happy’ By Shri Pramod Batra 81