The document is a series of email exchanges summarizing the testing of a software change to support intermediate status codes. Key points: - Bala J and Sivashalini successfully tested the change quickly to satisfy a last-minute customer request, receiving praise and appreciation from colleagues and customers. - Bala J provided interim and final test results across multiple scenarios involving different user roles, locations, and policies. All tests passed as expected. - Additional testing was requested to validate other fields beyond just premium calculations. Bala J confirmed all planned testing was now complete.

1. From: Rajagopal,Veeravadivelan
Sent: Monday, April 22, 2013 9:40 AM
To: J,Balasubramanian; Rajendran,Sivashalini
Cc: FelixGeorgeAbraham.CharlesRathnaraj@cognizant.com; Shah,Ankur; Soundararajan,Prasanna;
Arunachalam,Ragothaman; P,Akshaya kumar; Manikandan,Girish; M,Ramakrishnan; Mariappan,Vinodhini
Subject: RE: Nice job !!!
It is a great thing to get an appreciation note from business customers on our understanding. I am very happy
for you.
Good Job Shalini and Bala J. Keep it up !!!
Thanks,
Veera
From: Shah,Ankur
Sent: Monday, April 22, 2013 9:03 AM
To: Soundararajan,Prasanna; Arunachalam,Ragothaman; J,Balasubramanian; Rajendran,Sivashalini
Cc: Rajagopal,Veeravadivelan; FelixGeorgeAbraham.CharlesRathnaraj@cognizant.com
Subject: RE: Nice job !!!
I echoPrasanna & Rago!
Great job!
From: Soundararajan,Prasanna
Sent: Monday, April 22, 2013 8:17 AM
To: Arunachalam,Ragothaman; J,Balasubramanian; Rajendran,Sivashalini
Cc: Rajagopal,Veeravadivelan; FelixGeorgeAbraham.CharlesRathnaraj@cognizant.com;
Shah,Ankur
Subject: RE: Nice job !!!
Good Job Bala J and Sivashalini.Thankyou foryourcontinuedsupport.
Rgds
Prasanna
Prasanna Soundararajan | Cognizant Technology Solutions
PIBT QED QA | Comprehensive Product Suite (CPS)
Office #: 860 954 2362
Mobile #: 860 970 6870
From: Arunachalam,Ragothaman
Sent: Sunday, April 21, 2013 9:50 PM
To: J,Balasubramanian; Rajendran,Sivashalini
Cc: Rajagopal,Veeravadivelan; FelixGeorgeAbraham.CharlesRathnaraj@cognizant.com;
Soundararajan,Prasanna; Shah,Ankur
Subject: Nice job !!!
Hi Bala andShalini - Great jobin providingthe supportfor SCUIrequest. Itwas a lastminute
requestandyou guyz dida wonderful jobtoensure thatbusinesscustomersare satisfactory
withthe resultsprovidedinaveryshortnotice. Nice wordsof appreciationfrombusiness
customer!!!

2. Thanks & Regards,
Rago | Cognizant Technology Solutions
PIBT QED QA | Comprehensive Product Suite (CPS)
860-954-2719(W) | 860-992-6646(M)
From: Sadler,Sharon A
Sent: Thursday, April 18, 2013 2:21 PM
To: J,Balasubramanian; Arunachalam,Ragothaman
Cc: Julania,Manish; Rajendran,Sivashalini; Arunachalam,Ragothaman; Leonard,Scott
A; Mosca,Leonard F; Rodgers,Janice U; Smith-Hurst,Regina M; Jewell,Sharon L; Rodriguez
Jr,Rene
Subject: RE: MO_Intermediate Status_SCUI - <Completed>
I agree with Sherry. Thanks for all that you did to test this support. You went above and beyond
to work through the various business scenarios and validate that the enhancement was
working. Your turnaround was phenomenal.
Your hard work is very much appreciated.
From: Jewell,Sharon L
Sent: Thursday, April 18, 2013 2:17 PM
To: J,Balasubramanian; Sadler,Sharon A
Cc: Julania,Manish; Rajendran,Sivashalini; Arunachalam,Ragothaman; Leonard,Scott
A; Mosca,Leonard F; Rodgers,Janice U; Smith-Hurst,Regina M
Subject: RE: MO_Intermediate Status_SCUI - <Completed>
This looks great! I appreciate you all indulging my neurosis this was a critical
piece to the project.
Thanks again to all,
Sherry
SherryJewell
National ProgramManager
National Distribution
Email: sljewell@travelers.com
Office: 518-761-3584
Mobile: 518-222-0434
Fax: 877-872-5329
From: J,Balasubramanian
Sent: Thursday, April 18, 2013 2:04 PM
To: Sadler,Sharon A; Jewell,Sharon L
Cc: Julania,Manish; Rajendran,Sivashalini; Arunachalam,Ragothaman; Leonard,Scott
A; Mosca,Leonard F; Rodgers,Janice U; Smith-Hurst,Regina M
Subject: RE: MO_Intermediate Status_SCUI - <Completed>
Hi,

3. Please findbelowadditionaltestRegressionresults.
S No
User
From To State Tester
Prospect
ID CCF/ Pol No Comments
11
AgentALL
Login
Regression Retail 0A0165
Retail
0HG536 IL Bala NA 0000571161201 Pass
RE-DO
S
No From To State Tester
Prospect
ID CCF/ Pol No Comments
5 0m2000 0m1815 NC Bala 141731591 0000571162204
TAPF to TAPM
Pass
7 0M5965 0M7011 TN Bala 141731595 0000590062200
QTMS to QTMR
Pass
Thanks.
Regards,
Bala J | Cognizant Technology Solutions
PIBT QED QA | Comprehensive Product Suite (CPS)
 860 277 1245
 860 709 5910
From: J,Balasubramanian
Sent: Thursday, April 18, 2013 12:55 PM
To: Sadler,Sharon A; Jewell,Sharon L
Cc: Julania,Manish; Rajendran,Sivashalini; Arunachalam,Ragothaman; Leonard,Scott A;
Mosca,Leonard F
Subject: RE: MO_Intermediate Status_SCUI - <Completed>
Hi,
Furnishingbelowisthe FINALTestingStatusof Model Office.
For reference,fewScreenprintsare alsoplacedinthe below share drive.
prod.travp.netent_dfsPLAuto_ITQA TCOETransformationKTFilesAutoBoatYachtABS&
R3AutoBoatYachtABSProjectsVersion20134.AprilMIS409945_SCUI Changes3.Test
ExecutionMO_Additional
S
No From To State Tester
Prospect
ID CCF/ Pol No Comments
1 0M6001 0m7209 CA Shalini 141731515 0000571150201 Pass
2 0M6001 0WR185 CA Shalini 141731527 009468571-101-1 Pass
3 0m4355 0m2000 NC Bala 141731519 0000590026202 Pass
4 0m1815 0f7305 NC Bala 141731531 0000571156211 Pass

4. 5 0m2000 0m1815 NC Bala 141731551 0000571157200 Pass
6 0M5965 0HG536 CT Shalini 141731555 008019950-101-1 Pass
7 0M5965 0M7011 TN Shalini 141731547 0000590037202 Pass
8 Retail 0A0165
Retail
0HG536 MT Bala 141731575
0000590043212
0000571161201 Pass
9 Retail 0A0165
Retail
0EC465 UT Bala 141731579 0000590050211
Selected for
Prod Testing
10
Affinity
0M2000
Retail
0HG536 KS Bala 141731583 0000571159206 Pass
Let usknowif you needanymore informationonthis.Thanks.
Regards,
Bala J | Cognizant Technology Solutions
PIBT QED QA | Comprehensive Product Suite (CPS)
 860 277 1245
 860 709 5910
From: Sadler,Sharon A
Sent: Thursday, April 18, 2013 12:29 PM
To: Jewell,Sharon L
Cc: Julania,Manish; Rajendran,Sivashalini; Arunachalam,Ragothaman; J,Balasubramanian
Subject: RE: MO_Intermediate Status_SCUI
Hi Sherry – In addition to premium what other fields do you want them to check?
From: J,Balasubramanian
Sent: Thursday, April 18, 2013 12:14 PM
To: Jewell,Sharon L; Sadler,Sharon A; Arunachalam,Ragothaman
Cc: Julania,Manish; Rajendran,Sivashalini
Subject: MO_Intermediate Status_SCUI
Importance: High
Hi,
Furnishingbelowisthe IntermediateTestingStatus.
For reference, fewScreenprintsare alsoplacedinthe below share drive.
prod.travp.netent_dfsPLAuto_ITQA TCOETransformationKTFilesAutoBoatYachtABS&
R3AutoBoatYachtABSProjectsVersion20134.AprilMIS409945_SCUI Changes3.Test
ExecutionMO_Additional
S
No From To State Tester
Prospect
ID CCF/ Pol No
1 0M6001 0m7209 CA Shalini 141731515 0000571150201
2 0M6001 0WR185 CA Shalini 141731527 009468571 101 1
3 0m4355 0m2000 NC Bala 141731519 0000590026202
4 0m1815 0f7305 NC Bala 141731531 0000571156211

5. 5 0m2000 0m1815 NC Bala 141731551 0000571157200
6 CT WIP
7 TN WIP
8 retail retail WIP
9 affinity retail WIP
I will sendthe complete statusonce the remainingcasesare complete.Thanks.
Regards,
Bala J | Cognizant Technology Solutions
PIBT QED QA | Comprehensive Product Suite (CPS)
 860 277 1245
 860 709 5910
From: Jewell,Sharon L
Sent: Thursday, April 18, 2013 11:08 AM
To: Sadler,Sharon A; Arunachalam,Ragothaman; J,Balasubramanian
Cc: Julania,Manish
Subject: RE: Changing%20Agent%20Code%20for%20Telesales%20Collaboration%20v3.ppt
Attached are the codes we discussed for testing with the expected results.
Please let me know if you have any questions or concerns. I appreciate your
collective response!
Thanks,
Sherry
SherryJewell
National ProgramManager
National Distribution
Email: sljewell@travelers.com
Office: 518-761-3584
Mobile: 518-222-0434
Fax: 877-872-5329
From: Sadler,Sharon A
Sent: Thursday, April 18, 2013 10:00 AM
To: Jewell,Sharon L; Arunachalam,Ragothaman; J,Balasubramanian
Cc: Julania,Manish
Subject: Changing%20Agent%20Code%20for%20Telesales%20Collaboration%20v3.ppt
Please refertothe collaborationdeckfortestingtips. Itisstatedhere whatSherryis looking
for. It ispossible thatyouhave itcovered.