The document provides information about emergency communications messages sent by the American Red Cross to notify military service members of family emergencies. The Red Cross will verify and send messages about the death, birth, or serious illness of an immediate family member to the service member's command. However, the messages do not guarantee that the service member will be granted emergency leave, as that decision is made by their chain of command. The process involves the family contacting the Red Cross, who verifies the emergency with medical providers and sends the message to the service member's command through Red Cross channels.