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Amadeus is a technology company dedicated to the world’s travel industry.
We offer cutting-edge technology solutions that help key players in the travel industry succeed in their business, and shape the future of travel moving forward.
And we do it on a truly global scale. In 2017 Amadeus processed more than 630 million bookings. Together with Navitaire, our systems boarded 1.6 billion passengers.
In 2017, Forbes magazine recognized us as one of the world’s top 15 software companies, and Amadeus has been included to the Dow Jones Sustainability Index for five years in a row. We are the only travel technology company in the 2017 DJSI - a key recognition of our commitment to business sustainability, environmental and social practices in all of our operations.
We are a truly multinational enterprise, with headquarters in Madrid, Spain. We are near to our customers with a network of commercial offices, key sites and technology sites.
Amadeus now delivers services from many locations, including a privately owned data centre, private cloud in remote locations and public cloud.
A big part of our success is explained by our local presence in virtually every one of the world’s travel markets – more than the countries in which the UN operates. We understand and serve the needs of travellers and travel businesses everywhere.
We were founded in 1987 by four European airlines: Iberia, Air France, Lufthansa and SAS as an independent and neutral global distribution system, to enable airlines to sell seats more easily, more cost effectively and with greater reach.
It was the beginning of a journey to shape the future of travel and the very first ticket was issued through Amadeus in 1992.
It took vision, innovation and the development of great technology to make our distribution platform successful – and very quickly we expanded our activities. More and more airlines joined Amadeus as well as other travel providers such as hotels, railways, car rental companies. For travel agencies Amadeus became a crucial business partner in providing an efficient means of finding, booking and managing the best travel offers from multiple providers. Amadeus’ success was based on being an efficient sales system for travel providers and a source of comprehensive choice for travel sellers.
Over the years Amadeus has continued to grow and we have seen many changes.
There has been an exponential increase in the number of travel players working with Amadeus.
In 2000 we expanded our business into complementary areas such as Airline IT. And leveraging our expertise in this area have we been able to diversify into IT solutions for hotel, rail and airports.
In recent years we announced a major distribution contract with Ryanair, a breakthrough strategic technology relationship with InterContinental Hotels to build a next-generation reservation system, the acquisition of Newmarket and Itesso.
In 2016 we were awarded Red Hat Cloud Innovator of the Year, and closed the acquisition of Navitaire – the leading provider of technology services to hybrid and low-cost airlines.
In May 2017 Southwest Airlines and Amadeus jointly announced the carrier’s transition to the Amadeus Altéa Passenger Service System (PSS). At 101 airports across nine countries, all Southwest® domestic and international flights operating will be managed through Altéa functionality.
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We serve every part of the global travel ecosystem. Amadeus’ customers include travel agencies, both online and offline, focused on leisure travel and business travel, and corporations themselves; airlines, airports, ground handlers, hospitality businesses, railway and car rental companies, tour operators, insurance provider groups, insurance companies, ferry & cruise lines and other businesses involved in global travel.
And all of this is still just the beginning. Travel is a high-growth industry, driven by three key factors: an increasing world population, the emerging middle class in growing countries and overall GDP growth. Historically these are the factors that have driven global travel industry growth, and leading industry associations project significant growth in travel volume and in the impact of the travel & tourism industry on the global economy.
And all of this is still just the beginning. Travel is a high-growth industry, driven by three key factors: an increasing world population, the emerging middle class in growing countries and overall GDP growth. Historically these are the factors that have driven global travel industry growth, and leading industry associations project significant growth in travel volume and in the impact of the travel & tourism industry on the global economy.
And all of this is still just the beginning. Travel is a high-growth industry, driven by three key factors: an increasing world population, the emerging middle class in growing countries and overall GDP growth. Historically these are the factors that have driven global travel industry growth, and leading industry associations project significant growth in travel volume and in the impact of the travel & tourism industry on the global economy.
And all of this is still just the beginning. Travel is a high-growth industry, driven by three key factors: an increasing world population, the emerging middle class in growing countries and overall GDP growth. Historically these are the factors that have driven global travel industry growth, and leading industry associations project significant growth in travel volume and in the impact of the travel & tourism industry on the global economy.
