2
About Us
IT servicescompany providing
customer-oriented solutions for
more than a decade (Estd. 2010).
Mission
Vision
Our Mission is to help our customers to achieve
accelerated business & technology transformation
with our innovative & cost-effective IT solutions.
To be a global respected organization obsessed with
Customer Success & Accelerated Growth driven by a
passionate team.
3.
3
Our Presence
23 DirectCities
210 Partner Cities
Pan India Coverage
27% Same Day
60% Next Business Day
Rest Within 3 Days
Regional Centers
HQ
Alethe Consulting Pvt. Ltd.
Plot 11, Sector 33, HSIDC
Gurgaon, Haryana - 122001
https://aletheconsulting.com
15
Managed Services
+ 24*7Support Services
+ People, Process & Technology
+
Data Centre Services
Managed Network & Security Services
Infra Business Application Services
+ NOC & SOC Services
+ Monitoring, Reporting & MIS
+ Onsite, Hybrid & Fully remote
16.
16
Helpdesk
+
KPIs / Metrics
CustomerSat exceeds 85%, First Call Resolution
80% or better, avg. Speed to Answer 80% in 60
secs, Call Abandonment 5% or less
+ 24x7 Global Help Desk Support Services
+ Award-Winning Customer Service Centre
+ Onshore, nearshore or offshore
+ Single or multilingual services
+ Reporting & MIS
17.
17
Uptime Support, AMC& FMS
+ Pan India Coverage – 27% Same Day, 60%
NBD, Rest within 3 Days
+ Product AMC
+ Software support
+ OEM back-aligning & Direct
+ On-site RE
+ On-call support
+ Hand & feet support
22
Case Studies
Technology /
Service
CustomerUnique nature Location(s)
SDWAN
(Fortinet, Cisco
Veptela, Lavelle,
Palo Alto)
• ICICI
• Indian Bank
• Bank of Maharashtra
• JFL (Jubilant)
• Apollo Tyres
• Eicher
• Many others
• India’s First SDWAN deployment
at financial institution
• Complete transformation on
SDWAN
• SDWAN Deployment & Support
• Hands & Feet Support for SDWAN
More than 10000+
locations
Network - R&S
(SDN, ACI,
Transport, IPMPLS,
VRAN, Paco)
• Airtel
• Vedanta
• NEC
• Energy Exchange of
India
• Cairn (Vedanta)
• Sharda, Balance Hero
• UPRVUNL
• Many others
• Virtual Routing Access Network
• Network consolidation & Tech
Refresh
• Software Redefined network
Integration & Deployment
• Packet Core Deployment
• Dockers and Containers on
Kubernetes
4 Circles at Airtel (PAN
India)
7 - All the Vedanta
plants and offices
Peyto
CISCO (5G)
• Airtel • 4G to 5G Upgrade solution PAN India
23.
23
Case Studies
Technology /
Service
CustomerUnique nature Location(s)
Security
(NGFW,APT, WAF,
SIEM, SOAR)
• NIC
• L&T (FIU, MHA, NTRO)
• Airtel
• Vedanta
• NEC
• IOCL
• 2FA, TACACS
• Complete migration from checkpoint to
Fortinet
• Security Solution migration from existing
to Fortinet for advanced Security
• Three Tier Security Infra Deployment
PAN India
Managed Services
• Airtel (Nxtra Data)
• Novoco Corp
• DCB Bank
• Bharti Realty (BRL)
• Many Others
• L1 to L3+ support of all critical
technologies
• End to end Managed Services
11 Data Center
on PAN India
Basis
Pan India
Private Cloud
• National Dairy
Development Board
• IMGC
• Others
• Complex Cloud deployment for critical
business Applications (SAP - AIX, Linux,
Security, Network)
Multiple
Locations
Database
• NDDB,
• Cairn India,
• Hindustan Zinc
• The Chopra’s
• Oracle, MS SQL, MY SQL PAN India
24.
24
Case Studies
Technology /
Service
CustomerUnique nature Location(s)
Support & FMS
• Hartron & Haryana Govt
(Haryana SWAN)
• One of the first of its kinds SWAN
order for Airtel & Alethe delivered
end to end
All Govt Dept in
Haryana in all districts,
and Jails & Courts
Smart City Project • BEL • Chandigarh Smart City Chandigarh
Data Centre
Migration
• ICICI Bank,
• AIC,
• AXIS Bank,
• HMEL
• Complete DC Migration including
Network, Security, Servers, storage
Multiple Locations
Technology
Refresh
• Nxtra Data
• Cairn India
• HUDA
• IOCL
• Complete Technology Refresh
(Network, Security, Platform)
Multiple Locations
Software
• IOCL
• GAIL
• UFI Filters
• Inn4smart
• Implementation of Pipeline
corrosion software
• Implementation of Pipeline
revenue assurance
• Smart IoT platform for vehicles
• Smart power meters mobility
system
Multiple Locations
25.
25
Awards & Recognitions
A.I.
Software
Launch@
IOCL Day
IOCL
Software @
GAIL for
UAFG
reduction
GAIL
Tech.
Excellence
Partnership
Siemens
Best
Partner
(North)
Award
Fortinet
Partner
Award
HP
Award of
Excellence
Redington