The document is a letter from Hotel Santika BSD City - Serpong providing corporate rates and packages for 2015 to Mr. Khairul Anwar of Al-Azhar. It includes room rates for Superior and Santika Suite rooms, meeting packages, additional fees, terms and conditions such as payment procedures, cancellation policies, and contact information. The letter aims to offer competitive rates and provide all necessary details for Mr. Anwar to consider Hotel Santika for guest accommodations.

1. Date : February 12th
2015
No : 7336/STK-BSD/MKT/CRT/MG/II/15
Subject : Corporate Rate 2015
Total no. of pages transmitted : ( 2 ) including this cover sheet
To : Mr. Khairul Anwar
Company : Al-Azhar
Email : kayungs@yahoo.co.id
Mobile : 0818 7135 96
WARMEST GREETING FROM HOTEL SANTIKA BSD CITY – SERPONG
Dear Sir/Madam,
Thank you for considering Hotel Santika BSD City-Serpong as accommodation for your guest
during visit to Tangerang. Regarding your request we are glad to send you Corporate Rate 2015 with
following details :
 ROOM’S RATE
 MEETING PACKAGE
SUPERIOR 1,000,000 595,000
SANTIKA SUITE 2,000,000 1,360,000
PUBLISH RATE CORPORATE RATE
CORPORATE
PACKAGE TYPES OF ROOMS
PACKAGE RATE INCLUDING
Residential Twin Package Rp.600.000,-nett/pax Room + 2X Coffee Break + Lunch + Dinner
Residential Single Package Rp.870.000,-nett/pax Room + 2X Coffee Break + Lunch + Dinner
Fullboard Package ( All Day ) Non Room Rp.380.000,-nett/pax 2X Coffee Break + Lunch + Dinner
Full Day Meeting Package Rp.280.000,-nett/pax 2X Coffee Break + Lunch / Dinner
Half Day Meeting Package Rp.255.000,-nett/pax 1X Coffee Break + Lunch / Dinner
ADDITIONAL COFFEE BREAK Rp. 75.000,-nett/pax
ADDITIONAL LUNCH / DINNER Rp.125.000,-nett/pax
ADDITIONAL MIC WIRELESS / CABLE Rp.120.000,-nett/Mic
ADDITIONAL FLIPCHART Rp.200.000,-nett/Flipchart
ADDITIONAL SCREEN Rp.500.000,-nett/Screen
ROOM RENTAL Rp.2.700.000,-nett/day

2. RATES RESTRICTIONS
 Validation period February 20, 2015 – December 30, 2015
 The rates granted are confidential and room rates applicable to your company account. All
rates given are at the discretion of the Hotel and are received at the Hotel’s decision.
 Rates quoted are non commissionable.
 Please note rates may change and adjust due to any changes in economical stability. The
hotel reserves the right to adjust the rates here in agreed without notice in the event of tax
alteration by government and service charge amendments.
 Hotel Santika BSD City - Serpong have the right to adjust dates & prices based on
occupancy & forecast
 Standard Meeting Equipment
1. LCD Screen
2. Standard Sound System
3. Microphone
4. Flipchart/Whiteboard + Marker
5. Signage/Notice Board
6. Notepad + Pencil
7. Mineral Water + Candies
8. Reception Desk
9. Technical Assistant
 Rate Inclusive 21% tax and service
 Rooms Package :
 Corporate Including : Room and Breakfast only
TERM AND CONDITIONS
CHILDREN POLICY
 Children less than 5 years old will get free of charge breakfast and less than 12 years old get
50% off the adult price.
CHECK IN & CHECK OUT PROCEDURES
 Check in time is from 2.00 PM and check-out time is at 12.00 PM. Extension of check-out
time until 18.00 hours is subject to space availability and will be charge 50% based on
contract rates. Check-out after 18.00 hours is subject to one night room charge at contracted
rate.
RESERVATION POLICY & PROCEDURE
 Rate is applicable upon receiving advance reservation from your office. In case no prior
reservation has been made, presentation of guarantee letter from your company or company
ID card is required, otherwise the published rate shall apply.
 Room reservation is subject to availability and confirmation of the respective hotel upon time
of reservation, therefore advance reservation is advisable. Generally the confirmed
reservation will be held by the respective hotel only until 6 PM local time, unless the
reservation is reconfirmed by the Guarantee Letter mentioning that no show fee can be
charged.

3. All reservation must be made in written directly to Reservation Hotel Santika BSD City - Serpong at
the following contact address:
Hotel Santika BSD City – Serpong
Jl. Pahlawan Seribu – Tangerang – Indonesia
Ph : ( 62-21 ) 2991 5999
Fax : ( 62-21 ) 2991 5998
Email :reservation@bsdcity.santika.com
PAYMENT
Transfer/Cash
Transfer Payment appointed to:
PT. DEYON RESOURCES
Bank BCA
No. Rekening : 497-045-9168
 Full payment is required for all services provided unless credit and billing approval has been
established by Hotel Santika BSD City Serpong
NO SHOW POLICY
 All “no-shows” and reservations not cancelled will be charged at the full contract rate for the
first night only. Please check the details of it when you make the reservation.
CANCELLATION POLICY
 Any cancellation must be in written by mail or fax with subject to approval of Hotel Santika
BSD City - Serpong
 Low Season:
 24 hour for individual or 7 (seven) days for group cancellation is applicable at one
night room charge
 High Season:
 2 (Two) weeks for individual/group cancellation is applicable at (1) one night room
charge
 3 (Three) weeks for individual/group cancellation is applicable at (1/2) half night room
charge
 Peak Season:
 2 (Two) weeks for individual/group cancellation is applicable at (1) one night room
charge
 3 (Three) weeks for individual/group cancellation is applicable at (1/2) half night room
charge

4. BILLING & PAYMENT PROCEDURES
 Advance deposit is required upon check-in for personal expenses
 Payment method must be stated at the time of booking.
 Payment will be made by the guest on departure, at the hotel, by cash or accepted credits
cards.
 In case you do not have existing credit facilities with the hotel, reservation can be accepted
with pre-payment of one night deposit. Payment in full for all charges must be settled before
check-out in cash or by credit card unless separate written credit arrangements have been
agreed by both parties.
CREDIT FACILITIES
 In the event you may choose to establish credit facilities with hotel, a credit application form
for approval is available upon request.
 Credit facilities will only be granted once satisfactory credit references have been received
and approved. Application for credit should be made at least 15 working days before a
guest’s stay.
 Credit terms are payment on receipt of invoice. Failure to issue payment within these terms
may result in credit facilities being withdrawn.
TERMS CONDITION RELATION TO INTERNET DISTRIBUTION
 Rates in this agreement are strictly confidential and not to published in any electronic or e-
portal media without our approval and we reserved the right to terminate this agreement
without any prior notice or any compensation if the second parties breach this agreement.
CONFIDIALITY AND EXCLUSIVITY
 This contract remains confidential between the undersigned and designates clientele, and
shall not be disclosed to other third parties. Unauthorized disclosure of content will
automatically terminate this agreement
 Any amendment to this agreement shall not be valid until agreed in writing by authorized
Hotel Santika BSD - Serpong
GENERAL CONDITIONS
 Hotel Santika BSD City - Serpong and the client agree to each carry adequate liability and
other insurance protecting itself against any claims arising from any activities conducted in
the retreat during the period of accommodation. The performance of the agreement by either
party is subject to acts of nature, war, government regulations, disaster, strikes, civil disorder,
curtailment of transportation facilities, or any other emergency making it illegal or impossible
to provide the facilities contracted.
CONTRACT VALIDITY & EXPIRATION DATE
 Any inquiry for contract extension must be submitted at least one month prior to expiration
date. Hotel Santika BSD City - Serpong reserves all rights to terminate the agreement before
the expiration date based on our professional consideration.

5.  Kindly acknowledge your acceptance by signing and returning one set of this agreement
within 14 days from date of issuance. Should we not receive your acceptance thereafter, this
agreement will be considered null and void. Should you receive direct corporate rates from
any of our properties with different rates, kindly inform us for further clarification.
Should you need further assistance or information, please do not hesitate to contact me:
 Name : Ms. Mega Berliana (Mega)
 Mobile : 0812-1207-9356
 Email : berliana@bsdcity.santika.com
Or
 Office : 021 – 2991 5999
 Reservation : Lie Yulia
 Email : reservation@bsdcity.santika.com
We look forward to the pleasure of working closely with your company and to welcoming you and
your guest to all Hotel Santika BSD City - Serpong.
On behalf of, On behalf of,
HOTEL SANTIKA BSD CITY - SERPONG Mr. Khairul Anwar
Name : Mega Berliana Name :
Position: Asst. Sales Manager Position:
Date : December 17, 2014 Date :