enterprises	
  have	
  been	
  trying	
  to	
  
get	
  informa2on	
  management	
  
done	
  for	
  years	
  
you’re	
  looking	
  for	
  
ways	
  to	
  increase	
  	
  
the	
  odds	
  of	
  success	
  
if	
  the	
  
technology	
  
doesn’t	
  ma:er,	
  
then	
  what	
  do	
  I	
  
need	
  to	
  focus	
  
on?	
  
you	
  want	
  to	
  deliver	
  	
  
real	
  informa2on	
  
management	
  
leverage	
  what	
  I	
  learned	
  suppor2ng	
  the	
  
largest	
  crisis	
  response	
  to	
  date	
  
ensure	
  informa2on	
  integrity	
  by	
  
controlling	
  the	
  taxonomy	
  
limit	
  	
  
choices:	
  	
  
content	
  or	
  
document	
  type	
  
align	
  prac2ces	
  with	
  business	
  use	
  cases	
  
policies	
  reinforce	
  
behaviors	
  necessary	
  for	
  
effec2ve	
  informa2on	
  
management	
  
keep	
  the	
  policy	
  simple…	
  
	
  less	
  than	
  2	
  pages!	
  	
  
all	
  policies	
  &	
  best	
  
prac2ces	
  were	
  
reviewed	
  upon	
  
joining	
  and	
  annually	
  
–	
  coaching	
  also	
  
create	
  an	
  informa2on	
  	
  
governance	
  council	
  
	
  
business	
  leaders	
  need	
  	
  
to	
  own	
  these	
  decisions	
  
establish	
  quarterly	
  business	
  
stakeholder	
  briefings	
  
use	
  a	
  defined	
  
implementa2on	
  
model	
  
engagement	
  models	
  ensure	
  consistent	
  
customer	
  experiences	
  
design	
  an	
  
organiza2on	
  	
  
model	
  which…	
  
supports	
  an	
  
informa2on	
  
management	
  
culture	
  
highly	
  
recommend	
  an	
  
informa2on	
  
management	
  
opera2ons	
  
team	
  
make	
  sure	
  data	
  
owners	
  are	
  
assigned	
  from	
  	
  
the	
  business	
  
define	
  process	
  and	
  	
  
procedures	
  	
  
which	
  drive	
  	
  
consistency	
  
make	
  sure	
  each	
  department	
  
	
  defines	
  their	
  IM	
  procedures	
  
procedures	
  	
  
for	
  inges2ng	
  
informa2on	
  
needs	
  to	
  be	
  
defined	
  
how	
  to	
  make	
  this	
  work	
  
in	
  your	
  organiza2on	
  	
  
use	
  an	
  established	
  
change	
  methodology	
  
pick	
  one	
  –	
  the	
  most	
  widely	
  used	
  is:	
  
communica2on	
  
training	
  
program	
  level	
  support	
  
invest	
  in	
  a	
  	
  
cer2fied	
  change	
  	
  
management	
  	
  
professional	
  
execu2ve	
  par2cipa2on	
  	
  
is	
  a	
  must	
  or	
  plan	
  to	
  fail	
  
?
make	
  it	
  fun	
  
let	
  the	
  games	
  begin…	
  
use	
  innova2ve	
  communica2on	
  methods	
  
keep	
  momentum	
  by	
  
recognizing…	
  
Why	
  
recognize?	
  
make	
  sure	
  execu2ve	
  	
  
sponsors	
  do	
  this	
  oKen	
  
create	
  visible	
  	
  
ways	
  of	
  recognizing	
  	
  
your	
  champions	
  
russ.stalters@geNnginforma2on.com	
  
	
  
geNnginforma2ondone.com	
  
text	
  AIIM16	
  to	
  44222	
  and	
  will	
  send	
  you:	
  
•  slide	
  notes	
  
•  implementa2on	
  checklist	
  
[AIIM16] Information Management - The Technology Doesn't Matter

[AIIM16] Information Management - The Technology Doesn't Matter