Discover how AI-powered chatbots enhance employee support by streamlining HR tasks, reducing administrative burdens, and providing real-time assistance. Learn about their integration with platforms like WhatsApp and MS Teams for a seamless experience.

1. AI-Powered
Chatbots for
Employee Support
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Lets the business flow

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AI-Powered Chatbots for Employee Support
AI chatbots act as virtual HR
assistants, capable of answering
questions about company policies,
benefits, payroll, leave
management, assist in onboarding,
training, and even mental health
support, freeing HR teams to focus
on strategic initiatives.
Combining natural language processing (NLP), machine
learning (ML), Generative AI (Gen AI), chatbots can
understand, respond to, and anticipate user queries.

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Reduces Administrative Burden
AI- chatbot eliminates the need for
physical paperwork, reducing
administrative burdens and
enabling efficient access to
essential information

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Personalized Support for Employees​
• Instant and Round-the-Clock
Support ​
• Seamless Onboarding
Experience​
• Offering tailored learning and
development programs​
• Simplifying HR administration​
• Enhancing Employee
Engagement
New joiners don’t need to spend initial
days of work rounding out on
documentation. (Form filling, personal
documents, etc.) Instead focus, on
essential onboarding assignments which
are overseen. It is conceivable to
mechanize the absolute most tedious
and minimum connecting with things on
the new hires agenda.

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AI-Powered Chatbots Support for Employees​
Instant and Round-the-Clock Support
• An employee working remotely late
at night can ask the chatbot for a
copy of the company’s travel
reimbursement policy and receive it
instantly.
• A chatbot can assist a team
member in resetting their password
over the weekend without requiring
IT staff intervention.

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AI-Powered Chatbots Support for Employees
Seamless Onboarding Experience
• A new hire can ask the chatbot how
to log into the company intranet,
and the bot will provide step-by-
step instructions along with the
required links.
• The chatbot can deliver onboarding
checklists daily, ensuring the
employee completes essential tasks
like submitting tax forms or
enrolling in benefits.

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AI-Powered Chatbots Support for Employees
Personalization with Generative AI
• Based on past queries about
managing stress, the chatbot can
recommend mindfulness apps or
suggest scheduling a wellness
session.
• If an employee shows interest in
leadership skills, the chatbot can
propose specific training sessions or
workshops aligned with their career
goals.

8. © 2025 AutomationEdge. All rights reserved. Value Led Hyperautomation
AI-Powered Chatbots Support for Employees
Simplifying HR Administration
• An employee can ask, “How
do I download my latest pay
slip?” and the chatbot
provides a direct link and
instructions within seconds.
• The chatbot can assist
employees in updating their
emergency contact details in
the HR portal without
needing to call the HR team.

9. © 2025 AutomationEdge. All rights reserved. Value Led Hyperautomation
AI-Powered Chatbots Support for Employees
Enhancing Employee
Engagement
• The chatbot can send a
friendly reminder to
employees about an
upcoming corporate yoga
session or wellness challenge.
• By analyzing engagement
trends, the chatbot can
encourage employees to
participate in a quick
feedback survey about their
work environment.

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Integrate AI-Chatbots on WhatsApp and MS Teams
Creates a seamless employee
support experience[The
integration eliminates the need for
separate applications or portals]​
AutomationEdge leverages
Generative AI (GenAI),
automation, and ready
integrations to enhance
Microsoft Teams and offer a
seamless and efficient
employee support
experience.​

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Bajaj Allianz Revolutionizes Employees Experience with AutomationEdge​
AutomationEdge powered
Conversational AI and
automation solution
integrated with WhatsApp
which has greatly enhanced
employee experience.
​
Employees managed to
navigate tasks more
efficiently, and this has
boosted the employee
onboarding satisfaction
score​from a low 30% to a
high 93%.​
​
Source-
https://bankingfrontiers.com/bajaj-allianz-revolutionizes-employees-hr-and-it-experience-with-wha
tsapp-ms-teams-ai-and-automation/

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Benefits of AI- powered Chatbots for Employees
Scalability
Consistency
and Accuracy
Real-time Analytics
Time and Cost
Savings
Employee
Satisfaction

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Value Led Hyperautomation
Thank You
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AutomationEdge is a leading Hyperautomation platform across the globe with end-to-end automation capabilities. With its platforms working together as one
solution, like DocEdge for Intelligent Document Processing Solution, RPA for automation of repetitive processes and fastest data processing, and Conversational AI
for Omni-channel conversations, it has enabled seamless process automation for global enterprises.
AutomationEdge has already delivered its innovative solution to large multinationals globally like American Express, Smart Dubai Government, Oman LNG, Mashreq
Bank, HDFC Bank, HDFC Life, Bharti Axa, Wipro, AccentCare, Danone, University of Maryland Medical System, Aspen Pharmacare and Genpact, to name a few.