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Ferdie Macatangay
- 1. 1 The Leading EnterpriseRPA Platform
- 2. Think Automation First Agilityto drive sustainable HR innovations November 22, 2019 ferdie.macatangay@uipath.com Country Manager, UiPath Philippines
- 3. 3 You Face PressureFrom Many Sources New technologies Growth Customer expectations Cost pressure Technology and process optimization Outsourcing Market saturation Compliance and regulation
- 4. 4 The HR TransformationChallenge: Attract and retain the best talent, while maintaining operational excellence Drive Employee Engagement Enhance Talent Targeting Implement Individualized Employee Development Plans Ensure a Fully Compliant Workforce Roll-out Aggressive Upskilling Programs Build a Thriving Culture Maintain or Reduce Budget Improve Employee Revenue Contribution Modern and Upskilled Workforce Reduce Employee Turnover Shifting Employee Workplace Expectations Dynamic Market Climate Accessibility of New Technology HR PrioritiesMarket Realities Business Demands
- 5. 5 Yet Your CorePriorities Stay the Same Increase revenue & lower costs Improve customer satisfaction Increase employee engagement Reduce compliance risk
- 6. 6 Where would data centers bewithout Where would the business world be without Where would software be without Where would Salesforce be without Where would Uber be without Where would Amazon be without Mainframe PC GUI CloudMobileInternet Previous Eras of Technological Disruption
- 7. Automation is the NextDisruption of Work “Coming over the horizon is a new wave of opportunity related to the use of robotics, machine learning, and AI. Companies that deploy automation technologies can realize substantial performance gains and take the lead in their industries, even as their efforts contribute to economy-level increases in productivity.” McKinsey Global Institute 2017 7
- 8. 8 How Will AutomationImpact Your Business? of organizations say that automation kickstarts digital transformation*93% *The Economist “Advance of Automation” Survey available at automationfirst.economist.com
- 9. 9 What Can AutomationDo for You? Robotic Process Automation Customer Outcomes Accelerate Benefits From Digital Transformation Improve Customer Experience Reduce Compliance Cost & Risk Increase Employee Satisfaction & Engagement Emulates a person by executing manual, repetitive tasks Makes decisions based on set rules Seamlessly integrates with existing applications
- 10. 10 Automation First forHuman Resources: Enabling HR to become employee experience architects automating the operational tasks that weigh your team down Onboarding, offboarding, applicant screening, compliance reporting, salary administration, data management and cleansing, cross-system reporting Reclaim your team’s time to focus on Employee Experience Employee engagement, talent optimization, workforce reskilling, retention, culture change and organizational digital transformation by…
- 11. 11 Adopting Robotic Automationfor Human Resources HR Efficiency Enable HR Professionals to be more efficient in their everyday tasks through robotic process automation HR Effectiveness Empower the HR function to focus on improving the employee experience through automation of mundane tasks Accelerating Human Achievement Drive digital employee transformation, focused on culture, cross functional alignment and individual effectiveness
- 12. 12 Connect to system APIs Movefiles and folders Open emails and attachments Make calculations Log in to any application Extract content from documents, PDFs, emails and forms Read and write to databases Scrape data from the web What Can Software Robots Do? Here are some of the tasks that can be easily handed over to Robots
- 13. 13 Anything That CanBe Automated, Will Be Finance Supply Chain IT HR Customer Services • Process-to-pay • Order-to-cash • Record-to-report • Inventory management • Demand & supply • Planning • Invoice & contract • management • Server & app monitoring • Routine maintenance & monitoring • Payroll • Onboarding & offboarding • Benefits administration • Address change • Password reset • Payments • Scheduling appointments • Order modifications
- 14. 14 What processes shouldI automate? A guide to choose the processes best fit for automation Highlymanualand repetitiveprocesses Rulebasedprocesses Lowexceptionrate Processeswithstandard readableelectronic Inputtype Highvolumes Changeableprocessing methodorsystem change Automationsavings Matureandstable processes
- 15. 15 Human Resources ProcessHeatmap Create HR Strategy and Processes Recruit and Onboard Employees Train and Develop Employees Manage Employee Performance Compensate and Reward Employees Manage HR Helpdesk Offboard Employees High Automation Potential Medium Automation Potential Low Automation Potential Attended Robot Potential Develop and extend offer Manage employee career development Screen candidates Manage new hire orientation and training Create and post job descriptions Manage hiring plans Manage employee placement services Manage rewards and recognition Set up new hires in the systems Manage compensation Manage employee off- boarding Source candidates Manage employee performance Service employee inquiries Manage compliance Solicit employee feedback Manage pre- employment verification Manage time & attendance Manage benefits administration Create and manage reports Create and manage reports Create and manage reports Create and manage reports Create and manage reports Create and manage reports Evaluate and update training materials Develop HR strategy, processes, and policies Develop train strategy, processes, and policies Develop comp. and reward strategy, process and policies Develop performance mgt. strategy & policies Develop HR helpdesk strategy, and processes Develop offboarding strategy, and processes Identify staffing needs Design learning content Benchmark compensation against industry standards Develop compensation model Review training materials Develop and train existing employees Select candidates Develop hiring plans Develop engagement strategy Define and nurture culture Onboard new hires
- 16. 16 What is preventingyour HR team from transforming? Managing human intensive request processes for payroll, benefits and compensation Too much time answering frequent questions about the same subjects and working on repetitive HR activities Bogged down by common requests and questions, status updates and compliance activities. Too focused on managing schedules, tracking attendance and ensuring compliance of training mandates. Talent acquisition professionals Benefits professionals Employee relations professionals HR business partners Learning and development professionals Manual processing of new hire paperwork, intensive interview/onboarding coordination, managing data across multiple HRIS systems
- 17. 17 Robotic Automation enablesHR Transformation Spend less time sourcing and assessing candidates and more time meeting qualified candidates and attending talent scouting events. Focus more on well- being initiatives rather than on health and wellness program administration. Focus on developing programs that prevent issues from happening rather than investigating cases after incidents have occurred. Participate in business-unit unique initiatives they never would have had the luxury to attend before. Focus on reskilling the current and future workforces for the digitally-transformed enterprise. Talent acquisition professionals Benefits professionals Employee relations professionals HR business partners Learning and development professionals Recruiting Compensation & Benefits Employee Relations Safety & Compliance Learning & Development Agile HR Operations
- 18. 18 Optimizing Human ResourcesOperations with UiPath Agile HR Operations Robots provide unbiased scoring of candidates, automate new hire paperwork and onboarding activities. Robots automate payroll changes, updates to benefits and provide decision support in developing compensation models. Chatbots augment HR Helpdesk- answer frequent questions and perform common activities (across all HR, Payroll, Benefit systems). Robots detect compliance and safety risks, automate common regulatory tasks (I-9 submissions, compliance training validation). Robots automate delivery of learning materials, assist managers in building performance plans, verify completion of required training. Recruiting Compensation & Benefits Employee Relations Safety & Compliance Learning & Development
- 19. 19 The Impact ofa Disjointed Onboarding Process New Hire Coordinator IT Admin needs three reminders and forgets to create a Salesforce ID 1 hour (reminders) + 3 hours (delays) + 1 hour (rework) + 8 hours lost productivity Procurement is late and laptops have to be shipped next day air for 20 new hires at orientation. 2 hours (shipping work) + 8 hours (remote troubleshooting + 16 hours of lost productivity for each employee Facilities needs special security form for an executive to access the data center. 2 hours (communicate and send form) + potential productivity issues if executive access is delayed 300+ hours of lost productivity
- 20. 20 Reimaging the OnboardingExperience Create email and SSO accounts Request Badge from Facilities Setup relevant systems (Salesforce, Slack, Workday) “Found 20 new employees in spreadsheet, begin onboarding?” “Yes” “Onboarding complete, send update email to new employees?” “Yes”
- 21. 21 Banking, Financial Services, andInsurance Telecom, Media, and Entertainment Retail and Consumer Goods Industrial and High-Tech Energy Health Care and Life Sciences Services Federal / Public Sector
- 22. 3000 + Employees3700+Enterprise customers Global coverage, local expertise: 30+ offices Paris Bucharest Mumbai Bangalore Dubai Sao Paolo Houston D.C. San Jose Austin Bellevue NYC HQ Boston Toronto London Amsterdam Munich Hong Kong Tokyo Seoul Singapore Sydney We are UiPath
- 23. 23 About UiPath Fastest growing Enterprisesoftware company in history 5,000+ Enterprise customers 60+ Federal, state,and local governmentcustomers 3,100+ UiPath employees $1B+ in funding In Series A (2017),Series B (2018),Series C (2018), and Series D (2019) Leading Investors
- 24. Born Global, OperatesLocal Paris Bucharest Mumbai Bangalore Dubai Sao Paolo Houston D.C. San Jose Austin Bellevue NYC HQ Boston Toronto London Amsterdam Munich Hong Kong Tokyo Seoul Singapore Sydney 37 offices around the world Primary UiPath Office Locations 'AutomationFirst' Immersion Lab C u s t o m e r s u p p o r t c e n t e r s i n B u c h a r e s t & I n d i a P r o d u c t d e v e l o p m e n t c e n t e r s i n B e l l e v u e , B u c h a r e s t , C l u j , a n d I n d i a “Glocal” Approach 24 Zurich Shanghai
- 25. 25 Your End toEnd Automation Suite 25 Plan Scientifically plan your RPA implementation, powered by AI Build Democratize the design and testing of workflows, from the simple to the complex Manage Securely deploy and manage automations Run Robots work with your applications to carry out automations Engage The system of engagement for humans and robots working together Measure Align RPA operations with strategic business outcomes with powerful, embedded analytics Connect Explorer Studio Orchestrator Robots Apps Insights From planning to measuring your automation, everything you need in one platform
- 26. 26 More Than aProduct Strong ecosystem and enabling technologies Partner Technologies We work with what you use Global Partners Ready to help you implement RPA Forum Resolve issues fast Connect Community Collaborate with developers & partners Go! marketplace Download RPA & AI reusable components Academy Train your RPA team
- 27. 27 UiPath achieves thehighest and furthest overall position for its ability to execute and completeness of vision A Leader in the 2019 Gartner Magic Quadrant for Robotic Process Automation Software UiPath believes this signals a tipping point for automation market growth and adoption This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from UiPath. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
- 28. 28Source: ForresterWave™:RoboticProcessAutomation,Q42019 A ForresterWave Leader “References report that UiPath will go the extra mile to meet a client's need and cite the transparent and innovation culture as a plus. They also applaud the low cost of getting started, the well-organized partner channel, overall product stability, and strong security.” Highest Scores in Current Offering, and Highest Possible Scores in Strategy and Market Presence
- 29. Before Required Capabilities Metrics How We Do It HowWe Do It Better Proof PointsAfter How We Do It Better UiPath Product Differentiation ScalabilityRapid Results Path to AI TrustOpen Platform • Free Try • Free Training • UiPath Go! Marketplace • Largest Tech Partners • >20,000 active community • >100,000 Developers • 40% faster deployment • 3-4x faster Studio POC • 6-9x faster Citrix POC • Studio for Business • Automation Cloud • Robot learning skills • Drag and drop AI • Human in the loop • >10,000 robots in single environment • >35,000 robots in community server • Attended and unattended robots working in tandem • Defence-grade security • Veracode Use Case: AP – Invoice Processing
Editor's Notes
- #19 Essentially, any high-volume, business-rules-driven, repeatable process qualifies for automation. Now that we know what can be automated and why, let’s see how UiPath can help you do that.
- #24 A few things to remember: - We have been open and transparent about our financials, including noting that we crossed $200M ARR in Q119. AA refuses to disclose. - We recently updated publicly our customer count to over 3,700. (Note, we are over 4,000 today). - In every market ranking, Forrester Wave, Forbes Cloud 100, Deloitte Fast 500 -- we are at the top position - And most importantly, customer satisfaction often is mostly a result of employee satisfaction. Our results with Comparably, Inc500 Workplace, speak volumes. UiPath track record We are the fastest growing enterprise software company in history $8M in annual recurring revenue two years ago Over $200M+ now Managed growth well Over 3,700 enterprise customers today A number of government customers Over 2,500 UiPath employees Category leader by every major analyst Our investors are the best in the world Top minds in the world More than the customers and software, UiPath is the best RPA company Hoping to continue being the best for many years