The document discusses AI chatbots, specifically comparing Google's Bard AI and OpenAI's ChatGPT, detailing their functionalities, advantages, and disadvantages. While Bard AI is noted for its conversational ability and up-to-date responses, it lacks real-world common sense, whereas ChatGPT excels in natural language processing but can generate biased or outdated information. Both chatbots have significantly improved customer support efficiency but come with concerns regarding job displacement and limitations in understanding.

1. AI CHATBOTS
ChatGPT vs Bard AI
AYANA ZOE KUMAR
IX A
ROLL NO.13

2. INTRODUCTION
TO AI CHATBOTS
• EXPLANATION OF THE TERM- CHATBOT
• Chatbots are trained AI systems which are programmed
to talk / chat like real humans.
• Chatbots are most commonly used for solving customer
queries while representing customer care
representatives
• They are also used for many other things, mostly
generative type of AI . Eg- google’s bard AI and Chat GPT
by open AI
• In this presentation I will be explaining the working and
disadvanages of bard AI and ChatGPT and also chatbots.

3. BARD AI
• IN FEBURARY 2023, CHAT GPT’S POPULARITY WAS THREATENED
, GOOGLE LAUNCED ITS VERY OWN AI CHATBOT, CALLED BARD AI
IT IS ACTUALLY STILL EXPERIMENTAL
BUT HAS BEEN TRAINED ON A MASSIVE
DATABASE AND IS UPDATED
FREQUENTLY, IF UP-TO-DATE INFORMATION AND A
CONVERSATIONALTONE IS REQUIRED,
BARD AI CAN BE TRUSTED. IT CAN STIMUATE IMPRESSIVE
HUMAN-LIKE CONVERSATIONS AND DISCISSIONS.
• HOWEVER IT LACKS REAL WORLD KNOWLEDGE IT CAN
EXELLENTLY UTILISE THE INFORMATION PROVIDED TO IT BUT, IT
STRUGGLES WITH COMMON SENSE AND MAY GENERATE
RESPONSES THAT ARE GENIUS BUT IM-PRACTICAL.

4. CHAT GPT
• Chat GPT and bard AI are two advanced
conversational AI Chabots that have been developed
by open AI and Google respectively.
• ChatGPT: as the name suggests (General Purpose
Technology) it uses NLP (natural lanuage
processing) to create human like conversations ,
and understand the prompts given to it and has
many useful and powerful features. It uses a huge
data bank , it first finds the information from big
data then frames it to fit the requirement of our
promt . But its responses can contain old
information
• The problem with Chat GPT is that it can
generate biased answers give old and in-
accurate info in addition to that, it cannot
multitask.
Logo of ChatGPT

5. s
CONCLUSION
THE GOOD SIDE :-)
I. CHATBOTS SAVE UPTO 30% IN CUSTOMER SUPPORT
COSTS AND SPEED UP RESPONSE TIME.
II. OVER 95% OF CONSUMERS BELIVE THAT CHATBOTS
ARE A MAJOR ADVANCEMENT IN THE FIELD OF
CUSTOMER SUPPORT
III. CHATBOTS CAN PROVIDE 24/7 SUPPORT AND
ANSWER QUICKLY AND ARE ALSO CALLED THE
FUTURE OF CUSTOMER SERVICE 
THE BAD SIDE :-(
IV. THEY HAVE LESS UNDERSTANDING AND WORK
SOLEY WITH THE INFORMATION THEY ARE
PROVIDED.
V. MORE THAN 87% JOBS IN CONSUMER SUPPORT
HAVE BEEN TAKEN UP BY AI CHATBOTS, WE MUST
NOT FORGET THAT AI IS JUST FOR MAKING THINGS
EASIER OR US AND NOT FOR REPLACING HUMANS,
HENCE SHOULD BE USED IN A LIMIT. 