1. Ahmed Khattab page 1 of 2
Ahmed Mohamed Khattab Mob: +201118906655
+20 1227933600
amkhattab@gmail.com
Cairo, Egypt, Egyptian, Married
https://eg.linkedin.com/pub/ahmed-khattab/43/43/486
Expert Database Administrator
Profile Summary
Over 11 years’ of experience 9+ of them in the information technology and telecommunication field. Administrating the
databases for (Siebel CRM, Billing system for different versions (BSCS IX and BSCS V6), Oracle E-Business Suite (EBS)
for different versions (R12 and 11i), Siebel CRM, Revenue Assurance, DWH (Data Warehouse), CRM, IVR and Ebill):-
Main key responsibilities:-
o Provide technical and business assistant and coaching for new comer.
o Tune the SQL statements, performance tuning.
o Configure and administrate Data Guard.
o Administrate, troubleshoots Siebel CRM database and its operations (Transformation, Loading, …) from database side.
o Administrate, troubleshoots Billing BSCS V6, IX database and its operations (Provisioning, Billcycles, …and Rating)
from database side.
o Administrate, troubleshoot, patching, clone and tune oracle EBS 11i and R12.
o Administrate , install, migrate and troubleshoot databases for different types of databases (single instance and RAC)
and different versions of Oracle (8i, 9i, 10g, 11g) for different platforms (UNIX, Linux, and Windows).
o Design different recovery strategies and performs (backup/recovery) procedures (Hot/Cold, Complete/Incomplete).
o Maintain regular production databases, clone sites/streaming.
o Manage and handles new projects with vendors and business.
o Work closely with system administration and application support teams to ensure smooth planing, coordination and
cooperation for the common tasks.
o Assist with other infrastructure departments to ensure that associated hardware resources are allocated to the databases
and ensures high availability and optimum performance.
o Document all technical and projects actions and provides reports to management.
Education
o Bachelor of Engineering, Helwan University, May 2004. o Major: Electrical Power Engineering.
Technical skills
o DataBase: Oracle 8i, 9i, 10g and 11g.
o Operating Systems: Sun solaris, HP-UX, AIX, Linux RHE and Windows.
o Application DBA: Siebel CRM, Billing BSCS (V6, IX), EAI (Enterprise Application Integration), Oracle E-Business
Suite (11i, R12) (EBS), webmethods and CRM IVR.
o Tools: SQL devolpers, TOAD , OEM (Oracle Enterprise Manager), Grid Control.
Professional Experience
Senior Database Administrator consultant etisalat Telecom Company, Egypt May 2013 to Present
Achievements:
o Replatforming project migrate the databases from sun cluster to AIX platfrm and upgrade the databases from 10gR2
to 11gR2.
o Enhance the performance of the Siebel CRM phase 3 upgrade.
o Participate in Wincash upgrade with the data migration.
o Reduce the I/O by 70 times on the Rating process (THE) by partitioning some major tables.
o Save the I/O of billing database (BSCS) by 500 times by tuning the provisioning tool between BSCS and IN.
o Enhance the performance of service tracking tool from 15 hours to 15 min by sql tuning of the Billing queries.
o Utilize the performance of Call Details KPIs reports from 24 hours to less than 2 hours.
o Enhance the performance of BSCS tool to add services to all customers from more than 36 hours to less than 3 hours.
o Save the time of the sales tool on the Oracle E-Business Suite R12 (EBS) by 24 times.
o Tune the inventory closing queries of Oracle E-Business Suite R12 (EBS).
o Reduce the PayRoll cycle of Oracle E-Business Suite R12 (EBS) from 2 hours to 30 minutes.
Awards:
o Wincash upgrade project.
o Outstanding commitment and dedication in managing and mitigating for businesses continuity.
Senior Database Administrator mobinil Telecom Company, Egypt June 2006 to May 2013
Achievements:
o Participate in the Siebel CRM implementation.
o Billing migration from BSCS V6 to IX and database from oracle 8i to 10g.
o Migrate Billing database storage from IBM to EMC.

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o Replicate billing system (SharePlex) project.
o Deploy Mobile Number Portability (MNP) program.
o Enhance the call details table performance by migrate it from index organized table partition to normal table.
o Share in NNP (New Number planning) project.
o EAI database migration from oracle 10g to oracle 11gR1 RAC with ASM.
o Enhance the performance of Oracle E-Business Suite 11i (EBS) closing from more than 50 hours to 3 hours.
o Oracle E-business migration from HPUX to Linux.
o Implement Grid Control on most of the production systems.
o Franchise (Multi-Channels) project by database part.
o Migrate CRM database from 8i HP-UX PA-RAISC to 10g HP-UX Itanium.
o Migrate Payment Gateway from windows platform to UNIX platform.
o Owner of 2007, 2008 summer and winter time change in administration team.
Awards:
o Billing IX Migration.
o The extensive efforts and rate contribution in the success of the NNP (New Number Planning) project.
o Outstanding commitment and dedication in managing and mitigating the impact of system outage during Agouza
Crisis.
o Mobile Number Portability (MNP) program.
o Highly dedication and commitment during heavy workload.
Site engineer EDC (Egyptian Drilling Company), Egypt Sep 2005 to Dec 2005
Summary:
Maintain the power supplies to the whole site.
System engineer GIZA systems, Egypt Mar 2005 to Sep 2005
Summary:
Prepare the technichal part of tenders,presentations for the new products and solutions.
Certifications
o Oracle Certified Professional OCP. (Planner) Jul 2016 Oracle
o Introduction to Oracle9i SQL Aug 2009 Oracle
Training courses
Management:-
o Organizational behavior From Oct 2013 to Jan 2014 Knowledge
Technical:-
o R12.x Install/Patch/Maintain Oracle E-Business Suite Feb 2012 Oracle
o Oracle Database 11g: Administration Workshop I,II Jan. 2011 Oracle
o Oracle Grid Control 10g May 2008 Oracle
o Oracle Database 10g: Administration Workshop I,II Nov. 2007 Oracle
o Oracle Database 9i: Administration Fundamental I,II Dec. 2006 Oracle
Functional / Business:-
o R12.x Oracle Asset Management Fundamentals Feb 2012 Oracle
o R12.x Oracle General Ledger Management Fundamentals Jan 2012 Oracle
o BSCS 6 (DataBase Fundamental Relationships) Oct. 2008 LHS
Soft skills:-
o Mind mapping. o Personal effectiveness.
o Communication and presentation skills. o Effective time management skills.
Soft Skills
o Managing and leading people. o Ability to work in team.
o Communication and presentation skills. o Effective time management skills.
o Dealing with difficult people. o Self-learning Self-motivated.
o Hard worker. o Problem Solving.
Language Skills
o Arabic: Native. o English: Good writing and speaking skills.
Interpersonal Information
Marital Status: Married.
Military service: Exempted.
Nationality: Egyptian.