“Enterprise Coaching”
The Ladder for Success
Ashutosh Rai
Agile Coach, Trainer, Transformation Consultant.
16 year IT Exp., SPC 4, PSM, DAD, Kanban
Agenda
• Coaching Challenges
• Coaching Cycle
• Experience Sharing
• Coach Evolution
• Adaptive vs Define
• Do’s and Don’ts
• Coaches from Mythology
Common Challenges
 No one common organisation wide goal or vision for transformation.
 Focus of changing process or structure instead of Behaviours or Culture
 Every one wanted to be successful with Agile
 Start with development teams (Leadership understands it)
 Only help to make them do the right practices
 Teams are complaining about adding more work due to new process
 Focus on major problems
 Metrics driven have more wattage then Value driven
 Development wanted to change but business is not in our control.
 Change from Managing to Leading
 And many more…..
• . Start with
Mentoring, trainings
& hand holding
sessions.
• Be an observer and let
teams lead it.
• Help to improve
where required.
• Define Strategy
around learnings.
(Goal, Culture,
Technology & Process)
• Understand
organization (Goal,
Culture, Technology &
Process)
Quick
Learner
Strategy
Architect
Mentor,
trainer Lead
by example
Facilitate
Check
Improve
Sustain
1
4
2
3
Coaching Cycle
Organisation
Objective/Goal
Outcomes /Expectation
Type of Organisation Global/ Local Product/project/IS
Co-located/
Distributed
Goal with Agile Global/ Local Process/ Technology Culture /Metrics
Expectation from Agile Deliver Fast Resolve all Conflicts Value from Agile
Quick Learner
. .
..
Leadership
Global
Management
Team
One
On
One
Support
Coach
Inspect
Improve
Collaborate ValueTrust
Strategy Architect
. .
..
Help to Understand
Handholding sessions
Trainings with live examples
Mentor with your experience
. .
..
Facilitate - Coach - Support
Coach to facilitate
Coach to Self organise
Support Failures
Coach to Inspect & Adapt
1
2
34
. .
..
• Coaching backlog
• Collaboration
• Trust
• Transparency
• Self organize teams
• Team understand the
value of doing
• Team improve by
learnings
• Keeping the goal in mind
you can have your
coaching backlog Created.
• Process to achieve Goal
• Type of Organization
• Culture
• Practices
• Competency areas
Quick
Learner
Strategy
Architect
Mentor,
trainer Lead
by example
Facilitate
Check
Improve
Sustain
1
4
2
3
Summary
Experience Sharing
Culture
Predictability
Quality
Efficiency
Value
Enterprise
Portfolio
Product
Release
Iteration
Day
Vision
Priority
Value
Process
Tools
Goal
Priority
Process
Tools
Technology
Practices
Both are important for Agile transformation Strategy
Team Vs Enterprise
Its all about Mindset
Agile Sucks
Agile does not
works for us
Agile May
works for us,
but not for our
Organisation
Agile Works for
us. Let us try
more
Agile is the best
fit for our
organisation.
Lets learn more
Comfort Zone
Hate Changes
Understands Agile
Desire to Start, but Resist
Let me try, but this can not a
fit for organisation like we are.
Teams found it great.
Eager to adopt and change
Organisation believe in it.
Business sees value of adoption
Teams wanted to see change but afraid of
failing. Support to embrace change
Teams wanted to be the part of
change and excel with trust.
Experiment &
Improve
Coach Support
Agile Sucks
Agile does not
works for us
Agile May
works for us,
but not for our
Organisation
Agile Works for
us. Let us try
more
Agile is the best
fit for our
organisation.
Lets learn more
Belief in agile
Allow to fail
Servant leader
Protect and trust
Help Team to experiment
Evaluate and focus on Improvement
Let team see and feel changes
Introduce principles behind practices
Empower the team
Coach on Kaizen
Coach to care each other and have trust
Team is formed
Coach team to be a customers Eye and feel
Let the team decide the best for customer
Teams wanted to see change but afraid of
failing. Support to embrace change
Teams wanted to be the part of
change and excel with trust.
Agile is never
ended ongoing
improvement
process
Evolution of Coach
Exact
• Discipline of doing
• Create awareness
Ensure
• Follow Rules and Principles
• Lead by example
Experiment
• Bend the Rules without compromising with values
• Innovate
Evolve
• Help people to Organize
• Let the people lead (Detach yourself)
Adaptive vs Defining
Do’s
 Listening. Thinking. Speaking.
 Encourage and challenge to work smartly
 Owning the outcome (specially if failure )
 Finish Conversation with actionable points
 Ask “What other can we try to be more valuable”
 Have to Goal in your mind but focus on Effort(PROCESS) to achieve the goal
 Listen to understand not to answer
 Coaching backlog (change priority as needed)
Do’s
 Raising Awareness
 Have a good Connection
 Care about the person
 Achieving Clarity
 Curiosity to understand everything (Process, technology, culture)
 Challenge the thought process (What is holding back)
 Confidence to take risk based on the understanding you have gained (Build Trust)
 Commitment of coach (Towards the process and organisation you are coaching)
 Decide Goal
Don'ts
 Jumping to Solution.
 Answering without understanding.
 Ending discussion without outcome.
 Taking without confidence.
 Creating process debt.
 Doing 8 hrs Job
 Become Manager
 Start Consulting
 Hide the truth (not even about yourself)
 Scared to Fail
 Start without benchmarking
 Biased towards a framework
Formula for Productivity
Quality
&
Efficiency
Skills
+
Effort
+
Culture
Learn
Un
Learn
Repeat
Great Indian Coach History
Thank you
 Ashutosh Rai
 aria@Xebia.com, ashurai77@Hotmail.com
 Ashurai77

Agile Enterprise coaching

  • 1.
    “Enterprise Coaching” The Ladderfor Success Ashutosh Rai Agile Coach, Trainer, Transformation Consultant. 16 year IT Exp., SPC 4, PSM, DAD, Kanban Agenda • Coaching Challenges • Coaching Cycle • Experience Sharing • Coach Evolution • Adaptive vs Define • Do’s and Don’ts • Coaches from Mythology
  • 2.
    Common Challenges  Noone common organisation wide goal or vision for transformation.  Focus of changing process or structure instead of Behaviours or Culture  Every one wanted to be successful with Agile  Start with development teams (Leadership understands it)  Only help to make them do the right practices  Teams are complaining about adding more work due to new process  Focus on major problems  Metrics driven have more wattage then Value driven  Development wanted to change but business is not in our control.  Change from Managing to Leading  And many more…..
  • 3.
    • . Startwith Mentoring, trainings & hand holding sessions. • Be an observer and let teams lead it. • Help to improve where required. • Define Strategy around learnings. (Goal, Culture, Technology & Process) • Understand organization (Goal, Culture, Technology & Process) Quick Learner Strategy Architect Mentor, trainer Lead by example Facilitate Check Improve Sustain 1 4 2 3 Coaching Cycle
  • 4.
    Organisation Objective/Goal Outcomes /Expectation Type ofOrganisation Global/ Local Product/project/IS Co-located/ Distributed Goal with Agile Global/ Local Process/ Technology Culture /Metrics Expectation from Agile Deliver Fast Resolve all Conflicts Value from Agile Quick Learner . . ..
  • 5.
  • 6.
    Help to Understand Handholdingsessions Trainings with live examples Mentor with your experience . . ..
  • 7.
    Facilitate - Coach- Support Coach to facilitate Coach to Self organise Support Failures Coach to Inspect & Adapt 1 2 34 . . ..
  • 8.
    • Coaching backlog •Collaboration • Trust • Transparency • Self organize teams • Team understand the value of doing • Team improve by learnings • Keeping the goal in mind you can have your coaching backlog Created. • Process to achieve Goal • Type of Organization • Culture • Practices • Competency areas Quick Learner Strategy Architect Mentor, trainer Lead by example Facilitate Check Improve Sustain 1 4 2 3 Summary
  • 9.
  • 10.
  • 11.
    Its all aboutMindset Agile Sucks Agile does not works for us Agile May works for us, but not for our Organisation Agile Works for us. Let us try more Agile is the best fit for our organisation. Lets learn more Comfort Zone Hate Changes Understands Agile Desire to Start, but Resist Let me try, but this can not a fit for organisation like we are. Teams found it great. Eager to adopt and change Organisation believe in it. Business sees value of adoption Teams wanted to see change but afraid of failing. Support to embrace change Teams wanted to be the part of change and excel with trust. Experiment & Improve
  • 12.
    Coach Support Agile Sucks Agiledoes not works for us Agile May works for us, but not for our Organisation Agile Works for us. Let us try more Agile is the best fit for our organisation. Lets learn more Belief in agile Allow to fail Servant leader Protect and trust Help Team to experiment Evaluate and focus on Improvement Let team see and feel changes Introduce principles behind practices Empower the team Coach on Kaizen Coach to care each other and have trust Team is formed Coach team to be a customers Eye and feel Let the team decide the best for customer Teams wanted to see change but afraid of failing. Support to embrace change Teams wanted to be the part of change and excel with trust. Agile is never ended ongoing improvement process
  • 13.
    Evolution of Coach Exact •Discipline of doing • Create awareness Ensure • Follow Rules and Principles • Lead by example Experiment • Bend the Rules without compromising with values • Innovate Evolve • Help people to Organize • Let the people lead (Detach yourself)
  • 14.
  • 15.
    Do’s  Listening. Thinking.Speaking.  Encourage and challenge to work smartly  Owning the outcome (specially if failure )  Finish Conversation with actionable points  Ask “What other can we try to be more valuable”  Have to Goal in your mind but focus on Effort(PROCESS) to achieve the goal  Listen to understand not to answer  Coaching backlog (change priority as needed)
  • 16.
    Do’s  Raising Awareness Have a good Connection  Care about the person  Achieving Clarity  Curiosity to understand everything (Process, technology, culture)  Challenge the thought process (What is holding back)  Confidence to take risk based on the understanding you have gained (Build Trust)  Commitment of coach (Towards the process and organisation you are coaching)  Decide Goal
  • 17.
    Don'ts  Jumping toSolution.  Answering without understanding.  Ending discussion without outcome.  Taking without confidence.  Creating process debt.  Doing 8 hrs Job  Become Manager  Start Consulting  Hide the truth (not even about yourself)  Scared to Fail  Start without benchmarking  Biased towards a framework
  • 18.
  • 19.
  • 20.
  • 21.
    Thank you  AshutoshRai  aria@Xebia.com, ashurai77@Hotmail.com  Ashurai77