SlideShare a Scribd company logo
Driving the Facebook
Effect for brands in the UK
Sam Malcolm/Agency Sales
Give people the power toGive people the power to
shareshare and make the worldand make the world
moremore openopen andand
connectedconnected
Facebook ‘Home’ Newsfeed
Where users spend time communicating with friends & brands
Facebook is growing
500M
monthly active users
150M
mobile users
Global reach
Source: Facebook Ad Tool & Internal data
More than 60%
of users return daily in UK
27 millionActive Users in the UK
=
13M+
Daily reach in UK
Episode 1 World Cup Final
=
13M 13M
200
Friends
26mins
Session time
With high engagement
Source: Facebook internal data, July 2010
Gender Age
Facebook has a mainstream user base
Source: Total active audience Facebook internal data August 2010
Ways to market
2 dedicated Ad positions
PremiumPremium
AdAd
AdAd
SpacSpac
ee
UnitUnit
Premium Image Ads
Driving traffic on or off Facebook
Video Lightbox on Facebook
HD is possible
Pages & Ads can now deliver HD quality video
your
brand
Engagement Ad impression
engagement
organic
impression
connection
Social branding: distribution
Engagement Ads
Event Video commenting
Poll Sampling
Like
Marmite Sampling Ad
Circa 30,000 cereal
bars were requested
and distributed within
a 2 week period.
Targeting
Target specific audiences
TV Shows
Country
City
Town
Age
Gender
Music
Movies
Political View
InterestsSchool
Workplace
College
Relationship
Books
Celebrities
Target on a demographic & behavioral level: Kit Kat Senses
Accurately targeting your audience
13.2m13.2m 6.5m6.5m 1.6m+1.6m+
Females in
the UK
aged 18-35
18-35
Adults in
the UK
Female Fashionistas 16-
34 :
who like: Fashion, Fashion Design,
Fashion TV, fashion magazines, fashion
shows, Beauty, America's Next Top
Model, Handbags, Shoes, shopping for
shoes, Shoppin, Shoping, Designer
Purses, Designer Jeans, Designer
Clothes, High Heels, Hair, Celebrity
Gossip, Glamour, Cosmo, Cosmopolitan,
Sex And The City, The Devil Wears
Prada, Lipstick Jungle, The Hills, Pretty
Woman, Friends, Ugly Betty
Clusters generated using Profile, Group
Use Facebook’s Cluster Targeting
895,000895,000
Mums
2.7m2.7m
Pets
1.75m1.75m
Fashion
1.15m1.15m
Green
629,850629,850
iPhone
2.31m2.31m
Sports
Facebook Pages
Facebook Pages – content ‘Hub’ for FMCG brands
Create unique dialogue between brand & audience
Develop deeper
relationship with
consumers
Drive Fans & Post
directly into their
Newsfeeds
Create a 2-way
dialogue
Hub for all communications
Update
status
Wall for brand
and user
communication
Build a fan
base
Tabs for rich
content
Best in Class
Skinny Cow - Facebook as a central hub
Vanity URL was used in above the line advertising
Tabbed approach used for to
house different bits of content
Generating 11,000 fans
in the first week, an
above the line
campaign using
Facebook as a fully
integrated ‘Hub’ for the
campaign
A bespoke application
run by Kelly Brooke
allowed users to tag
items of clothes they
wanted for the chance
to win them.
Ben & Jerry’s – Free Cone Day
Ben & Jerry’s France
Katie O’Brien, who helped oversee the
campaign said,
”We gave away 500,000 virtual
cones and in real life we gave
away about a million!"
Ben & Jerry’s ran the
hugely successful Free
Scoop Day in the US
before launching a
network of global
Pages with
accumulative Fans of
2m+
Ben & Jerry’s US/Global
P&G Tampax Mother Nature campaign
Light hearted tone of
voice generates
100,000’s of Comments
on the Wall
Mother Nature Gift-O-
Matic Application gives
users the opportunity
to win prizes 7 fun
forfeits they can share
with friends
Mother nature is a
real person who
attends premieres &
events to speak to
the female public
P&G Mother Nature has
used a real character to
introduce fun & sharing
into the femcare market
– 70,000 Fans in the K
with 20,000 unique users
of the Application
Louis Vuitton – Live Stream
Customised Tabs deliver content
related initiatives such as latest
World Cup magazine campaign
Louis Vuitton have
driven over 1m Likes to
their Page since
launching in 2010 when
they Live Streamed
their Spring Fashion
Show ion Facebook
attracting over 46,000
views of the content
Louis Vuitton use their Wall to
keep Fans up to date with their
latest news
Louis Vuitton
show the first
of its kind to
be broadcast
via Facebook
(c) 2007 Facebook, Inc. or its licensors. "Facebook" is a registered trademark of Facebook, Inc.. All rights reserved. 1.0

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Advertising and Brand Engagement on Facebook

  • 1. Driving the Facebook Effect for brands in the UK Sam Malcolm/Agency Sales
  • 2. Give people the power toGive people the power to shareshare and make the worldand make the world moremore openopen andand connectedconnected
  • 3.
  • 4. Facebook ‘Home’ Newsfeed Where users spend time communicating with friends & brands
  • 6. 500M monthly active users 150M mobile users Global reach Source: Facebook Ad Tool & Internal data
  • 7. More than 60% of users return daily in UK
  • 9. = 13M+ Daily reach in UK Episode 1 World Cup Final = 13M 13M
  • 10. 200 Friends 26mins Session time With high engagement Source: Facebook internal data, July 2010
  • 11. Gender Age Facebook has a mainstream user base Source: Total active audience Facebook internal data August 2010
  • 13. 2 dedicated Ad positions PremiumPremium AdAd AdAd SpacSpac ee UnitUnit
  • 14. Premium Image Ads Driving traffic on or off Facebook
  • 15. Video Lightbox on Facebook
  • 16. HD is possible Pages & Ads can now deliver HD quality video
  • 18. Engagement Ads Event Video commenting Poll Sampling Like
  • 19. Marmite Sampling Ad Circa 30,000 cereal bars were requested and distributed within a 2 week period.
  • 21. Target specific audiences TV Shows Country City Town Age Gender Music Movies Political View InterestsSchool Workplace College Relationship Books Celebrities
  • 22. Target on a demographic & behavioral level: Kit Kat Senses Accurately targeting your audience 13.2m13.2m 6.5m6.5m 1.6m+1.6m+ Females in the UK aged 18-35 18-35 Adults in the UK Female Fashionistas 16- 34 : who like: Fashion, Fashion Design, Fashion TV, fashion magazines, fashion shows, Beauty, America's Next Top Model, Handbags, Shoes, shopping for shoes, Shoppin, Shoping, Designer Purses, Designer Jeans, Designer Clothes, High Heels, Hair, Celebrity Gossip, Glamour, Cosmo, Cosmopolitan, Sex And The City, The Devil Wears Prada, Lipstick Jungle, The Hills, Pretty Woman, Friends, Ugly Betty
  • 23. Clusters generated using Profile, Group Use Facebook’s Cluster Targeting 895,000895,000 Mums 2.7m2.7m Pets 1.75m1.75m Fashion 1.15m1.15m Green 629,850629,850 iPhone 2.31m2.31m Sports
  • 25. Facebook Pages – content ‘Hub’ for FMCG brands Create unique dialogue between brand & audience Develop deeper relationship with consumers Drive Fans & Post directly into their Newsfeeds Create a 2-way dialogue
  • 26. Hub for all communications Update status Wall for brand and user communication Build a fan base Tabs for rich content
  • 28. Skinny Cow - Facebook as a central hub Vanity URL was used in above the line advertising Tabbed approach used for to house different bits of content Generating 11,000 fans in the first week, an above the line campaign using Facebook as a fully integrated ‘Hub’ for the campaign A bespoke application run by Kelly Brooke allowed users to tag items of clothes they wanted for the chance to win them.
  • 29. Ben & Jerry’s – Free Cone Day Ben & Jerry’s France Katie O’Brien, who helped oversee the campaign said, ”We gave away 500,000 virtual cones and in real life we gave away about a million!" Ben & Jerry’s ran the hugely successful Free Scoop Day in the US before launching a network of global Pages with accumulative Fans of 2m+ Ben & Jerry’s US/Global
  • 30. P&G Tampax Mother Nature campaign Light hearted tone of voice generates 100,000’s of Comments on the Wall Mother Nature Gift-O- Matic Application gives users the opportunity to win prizes 7 fun forfeits they can share with friends Mother nature is a real person who attends premieres & events to speak to the female public P&G Mother Nature has used a real character to introduce fun & sharing into the femcare market – 70,000 Fans in the K with 20,000 unique users of the Application
  • 31. Louis Vuitton – Live Stream Customised Tabs deliver content related initiatives such as latest World Cup magazine campaign Louis Vuitton have driven over 1m Likes to their Page since launching in 2010 when they Live Streamed their Spring Fashion Show ion Facebook attracting over 46,000 views of the content Louis Vuitton use their Wall to keep Fans up to date with their latest news Louis Vuitton show the first of its kind to be broadcast via Facebook
  • 32. (c) 2007 Facebook, Inc. or its licensors. "Facebook" is a registered trademark of Facebook, Inc.. All rights reserved. 1.0

Editor's Notes

  1. Real people, real identities, authenticity
  2. Recent studies shown that users move between the profile pages and hp, this is the first place they log in
  3. Active users
  4. 35+ fastest growing segment
  5. Beyond reach and engagement, the primary reason marketers find the platform to be so effective and a key benefit to working with Facebook is the opportunity for people to share your content and message organically. A typical impression on the internet has a beginning, middle and end. A user clicks through to your site and and that action ends there. There is no opportunity for them to share with their friends. On Facebook there is a unique opportunity for that impression to live on and the message to be shared organically through user connections. If a user engages with your ad or content on Facebook, they might comment or even become a fan. When they do that, their friends see it via their home page and can then interact as well. We find that advertising with social context, meaning my friends have engaged with it and I can see that, garners 2X the engagement as the original ad or piece of content. Sharing that happens beyond that original impressions is free.
  6. Key learnings, over
  7. Doing this with Dulce Gusto