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DA
The Employment Aspects
THE AMERICANS WITH
       DISABILITIES ACT
                   The Employment Aspects

           T A B L E               O F        C O N T E N T S


OVERVIEW OF THE LAW .................................................................2
ANALYSIS OF THE ACT ...................................................................2
A SIX STEP MODEL FOR RESOLVING ADA ISSUES .....................3
      A. Does The Individual Meet Your Qualification
          Standards? ....................................................................3
      B. Is The Individual Disabled? .........................................3
          1. Physical Or Mental Impairment .............................4
          2. Record Of A Covered Impairment ...........................9
          3. Regarded As Impaired ...........................................10
          4. Relationship With Disabled Individuals ..............11
      C. Can The Person Perform The Essential Functions
          Of The Job? .................................................................11
      D. If The Individual Cannot Perform The Essential
          Functions Of The Job, Could They Be Performed
          With Some Accommodation? ..................................... 12
      E. Would The Accommodation Cause Your
          Business An Undue Hardship? .................................. 13
      F. Would Placement Of The Individual On The Job
          Result In A Direct Threat Of Harm? .......................... 14
PRE-EMPLOYMENT INQUIRIES .................................................. 15
      A. Applications And Interviews ...................................... 15
      B. Physical Examinations............................................... 16
      C. Drug Screens .............................................................. 16
POST-EMPLOYMENT PHYSICAL EXAMINATIONS ..................... 16
THE PRACTICAL RESPONSE ....................................................... 17




                                                             ©2010 Fisher & Phillips LLP
This booklet should not be construed as legal advice or legal opinion on any specific
facts or circumstances. You are urged to consult your lawyer concerning your particular
situation and any specific legal questions you may have. Employers are specifically
encouraged to consult an attorney to determine whether they are subject to other unique
state requirements that extend beyond the scope of this booklet.
T
    o say that the Americans With Disabilities Act (ADA) is
    important legislation is an understatement. The law does
    much more than merely create a new category of protected
    individuals to be added to those already in existence (such
    as race, sex, religion, national origin and age). The law
    seeks to change the very nature of the way disabled individ-
    uals in our society are perceived. By forcing employers to
    focus on an individual’s abilities rather than his or her limi-
    tations, the Act, in effect, forces all of us to ignore what may
    have been, at one time, major impediments to employment.

       Title III of the ADA prohibits discrimination in public
    accommodations and is dealt with in a separate booklet in
    this series. Additionally, this booklet does not attempt to
    address the interaction of the ADA with state workers’
    compensation laws or the Family and Medical Leave Act of
    1993. This booklet, covering only Title I of the ADA, is
    intended to provide an overview of the components of the
    employment aspects of this complex law. While an in-depth
    treatment is not possible within this space, it is hoped that
    busy executives and human resource professionals will find
    this a quick source of preliminary information.




                                                                       1
OVERVIEW     The ADA prohibits employers with 15 or more employees
             from discriminating on the basis of disability. The limited
OF THE LAW   exemptions from coverage are confined to such entities as
             Native American tribes and private clubs. Even Congress
             is covered by this law.

                Enforcement of the employment-related provisions is
             administered by the Equal Employment Opportunity
             Commission (EEOC) which investigates charges and
             makes determinations. As with the other types of discrimi-
             nation it investigates, the EEOC will issue a Notice of Right
             to Sue to a charging party at the completion of its investi-
             gation, whether or not it has found evidence of discrimina-
             tion. Thereafter, plaintiffs may pursue their claims in
             court.

                The remedies available in court include orders of rein-
             statement, backpay, attorneys’ fees, compensatory and – if
             the discrimination has been carried out with “malice” or
             “reckless indifference” – punitive damages.




ANALYSIS     The ADA prohibits an employer from discriminating
             against disabled individuals in regard to the terms or con-
OF THE ACT   ditions of employment if the individual is qualified to per-
             form the essential functions of the job with or without rea-
             sonable accommodation. The accommodation cannot be
             an undue hardship on the employer or create a direct
             threat of harm to the employee or others.

                 This prohibition is construed quite broadly and includes
             more than the obvious concerns such as who is hired, and
             at what rate of pay. It also extends to training programs,
             attendance at professional seminars, participation in com-
             pany sponsored social events, and who gets the office with
             the window. In short, every employment decision can be
             affected by the terms of the Americans With Disabilities
             Act.

2
A SIX STEP   In analyzing Title I situations, you should consider the fol-
             lowing six questions:
MODEL FOR
RESOLVING       • Do the individuals meet your qualification stan-
ADA ISSUES        dards?
                • Are the individuals disabled?
                • Can they perform the essential functions of the job
                  in question?
                • If not, could they be performed with some accommo-
                  dation?
                • Would the accommodation cause an undue hardship
                  on your company?
                • Would placement of this person on the job, with or
                  without accommodation, pose a direct threat of harm
                  to the individual or others?

                 In the following pages you will see how answering these
             six questions can resolve most ADA situations.

             A. Does The Individual Meet Your Qualification
                 Standards?

             You have the right to set minimum standards concerning
             education, experience, skill levels, and other job-related
             requirements. As long as these standards are realistic and
             do not tend to unfairly screen out any protected categories,
             such as minorities or women, they will be upheld.
             Qualification standards based on uncorrected vision, how-
             ever, must be job related and consistent with business
             necessity. Thus, a person who does not meet your reason-
             able qualification standards is not protected by the Act,
             even if they are disabled.

             B. Is The Individual Disabled?

             Under the ADA disabled individuals are those who:
             • have a physical or mental impairment that substantially
               limits one or more major life activities, or
                                                                             3
• have a record of such an impairment; or
    • are regarded as having such an impairment.
    • Additionally, individuals who, while not disabled them-
    selves, have a relationship with disabled individuals, are
    protected from discrimination under the Act but, as will
    be explained later, there is no requirement to extend rea-
    sonable accommodation to this class of persons. Each of
    these criteria is further defined below.

    1. Physical Or Mental Impairment

    This includes virtually any physical, mental, or psychologi-
    cal disorder or condition, cosmetic disfigurement, or ana-
    tomical loss affecting one or more of the body’s systems if
    the disorder or condition affects a major life activity.

        The definition of impairment does not include physical
    characteristics that are within “normal” range and are not
    the result of a physiological disorder. For instance, eye
    color, hair color, left-handedness, height, weight, and mus-
    cle tone are not physical impairments covered by the Act.
    Similarly, personality traits such as poor judgment or quick
    temper (that are not the symptoms of a mental disorder)
    are merely mental characteristics, not impairments, and
    are thus not covered by the Act.

       Example: An applicant who claims he cannot arrive at
       work in the morning in a timely manner because he is
       basically a “night” person is not considered disabled.

       Likewise, predisposition to disease or illness is not a
    covered impairment. Environmental, cultural, or economic
    disadvantages such as poverty, lack of education, or a pris-
    on record are also not impairments, nor are minor, tempo-
    rary conditions such as cuts, bruises, sprains, simple infec-
    tions, or short-term viruses. Finally, pregnancy alone is not
    an impairment.


4
a. Substantially Limits

Individuals are not disabled simply because they have an
impairment. Rather, an individual’s impairment must sub-
stantially limit a major life activity to be a disability. The
ADA Amendments Act of 2008 (ADAAA) became effective
January 1, 2009. The ADAAA specifically rejects the
Supreme Court decision in which the Court stated that
“substantially” meant that an individual had to be unable
or severely restricted in performing activities that had cen-
tral importance in most individuals’ daily lives. Congress
further indicated the standard was an inappropriately high
standard that it had not intended. It directed the EEOC to
redefine “substantially limits” to be consistent with the
ADAAA, which indicates that Congress intended a more
relaxed standard for proving disability.

     The EEOC recently published proposed regulations for
public comment. These proposed regulations state that
individuals are disabled when they have an impairment
that substantially limits them in a major life activity as
compared to most people in the general population.
According to the regulation, a substantial limitation does
not mean the individual is significantly restricted in per-
forming a major life activity but the impairment must be
more than a temporary and nonchronic impairment with
little or no residual effect.

    Thus, substantially limited lies somewhere between
temporary and nonchronic and significantly restricted.
The EEOC further indicates that substantially limits is a
“common sense standard,” which should be broadly con-
strued. The EEOC also states that an impairment neither
is required to substantially limit activities of central impor-
tance in an individual’s daily life nor to substantially limit
a person in more than one major life activity. Moreover, an
impairment that is episodic or in remission can be a dis-
ability if it is substantially limiting when it occurs. Finally,
an impairment does not have to last at least six months to
be substantially limiting.
                                                                   5
When evaluating whether the individual is substantially
    limited in a major life activity, the positive effects of mea-
    sures used to correct, or to mitigate the effects of, a physi-
    cal or mental impairment, cannot be taken into consider-
    ation. But the negative effects of mitigating measures do
    have to be taken into account. Thus a person who takes
    medication that completely controls a condition still may
    be disabled. The EEOC’s proposed regulations include sur-
    gery as a mitigating measure that cannot be taken into
    account unless it completely eliminates the impairment.
    Thus, even if surgery eliminates the substantial limitation
    an impairment imposes, but not the impairment itself,
    individuals must be evaluated as if they have not had sur-
    gery. Consequently, individuals who had surgery that less-
    ened the impact of their impairment on major life activi-
    ties so that it was not substantial are still disabled.
    Mitigating measures do not include ordinary glasses or
    contact lenses.

       Example: An epileptic whose symptoms are completely
       controlled by medicine is covered by the Act. He is con-
       sidered “disabled” if his condition in an unmedicated
       state would substantially limit one of his major life
       activities.
       Example: An individual with vision impairment whose
       condition is corrected through the use of prescription
       glasses, however, is not disabled.
       Example: An individual has an impairment that is not
       substantially limiting by itself. But the medication used
       to treat the impairment imposes a substantial limita-
       tion on the individual’s ability to sleep. The individual
       is disabled.

    b. Major Life Activity

    Major life activities include such things as caring for one’s
    self, performing manual tasks, walking, sitting, standing,
    lifting, reaching, seeing, hearing, speaking, breathing,
    learning, and working. Also included in this list are mental
6
and emotional processes such as thinking, concentrating,
and interacting with others, and working. Additionally,
major life activities include bodily functions such as the
immune system, normal cell growth, digestive, bowel, blad-
der, neurological, brain, respiratory, circulatory, endocrine,
and reproductive functions.

c. Conditions The EEOC Indicates Will Consistently
   Be Disabilities

In its proposed regulations, the EEOC lists the following
conditions as those that it believes will consistently meet
the standard of disability after an individualized analysis:

     Deafness
     Blindness
     Intellectual disability
     Partially or completely missing limbs
     Mobility impairments requiring use of wheelchair
     Autism
     Cancer
     Cerebral Palsy
     Diabetes
     Epilepsy
     HIV or AIDs
     Multiple Sclerosis
     Muscular Dystrophy
     Major Depression
     Bipolar Disorder
     Obsessive Compulsive Disorder
     Post Traumatic Stress Disorder
     Schizophrenia

   The absence of an impairment from the foregoing list
does not mean it will not consistently meet the test for
being substantially limiting. For example, some forms of
depression and some seizure disorders may also meet the
test.



                                                                 7
d. Major Life Activity of Working

    According to the EEOC’s proposed regulations to the ADAAA,
    individuals are substantially limited in working if they have an
    impairment that substantially limits their ability to perform, or
    to meet the qualifications for, the type of work at issue.

         The “type of work at issue” includes the job the individual
    has been performing, or for which the individual is applying,
    and jobs with similar qualifications which the individual would
    be substantially limited in performing because of the impair-
    ment. Types of work include jobs with similar requirements,
    such as DOL-regulated truck- driving jobs, jobs with repeated
    lifting, and jobs with similar working conditions such as high
    stress jobs.

    e. Some Conditions Are Not Covered By The ADA

    As stated above, temporary nonchronic conditions with lit-
    tle or no residual effect are not disabilities. Moreover, peo-
    ple with certain conditions which would otherwise certain-
    ly seem to be disabling are specifically excluded. These
    include compulsive gamblers, kleptomaniacs and pyroma-
    niacs for example.

       Similarly, individuals with certain sexual disorders
    such as pedophilia or voyeurism are not covered.
    Homosexuality and bi-sexuality are also not covered,
    because they are not considered to be disabilities.

       Special care must be used in assessing the Act’s cover-
    age of those with drug or alcohol problems.

    • Drug Use

    The ADA excludes from the definition of disability the cur-
    rent illegal use of drugs. “Current use” is use that has
    occurred recently enough to indicate that the individual is
    actively engaged in such conduct. Thus, current drug
    users do not have the protection of this Act. Individuals
8
who have overcome drug addiction (those who are in reha-
bilitation or who have completed rehabilitation and who
are not current drug users) are protected, however. This
applies only to those with a serious enough problem to rise
to the level of an addiction. An individual who had a histo-
ry of mere casual drug use would not be protected.

• Alcoholism

Alcoholism is not expressly excluded by the ADA, and the
EEOC considers alcoholism to be a protected disability.
Although this means that you may not discriminate against
an applicant or employee simply because he or she is an
alcoholic, you may certainly prohibit employees from using
or being under the influence of alcohol while at work.

    Alcoholics and former drug addicts, even though within
ADA’s protection in general, will not be protected if they fail
to meet your regular employment standards. You may be
required, however, to provide reasonable accommodation
to give them an opportunity to do so.

2. Record of a Covered Impairment

The ADA also protects as disabled, those individuals with
“a record of such an impairment.” This would include
someone who
   • had a physical or mental disorder but no longer has
     that impairment; or
   • was simply misclassified as having such an impair-
     ment.
   Example: Former cancer patients may not be discrimi-
   nated against because of their prior medical history.
   Example: An individual of normal intelligence who
   was mistakenly classified as “mentally retarded” or
   “learning disabled” is protected.



                                                                  9
The impairment indicated in the record must be one
     that would be otherwise covered under the Act.
     Note: Even though an individual has a record of being a
     “disabled” veteran or on a “disability retirement,” or is
     classified as disabled for other purposes such as workers’
     compensation, he or she may not satisfy the definition of
     disability under the ADA. In making a disability determi-
     nation, other statutes sometimes apply a different standard
     than the ADA.

     3. Regarded As Impaired

     Individuals who are “regarded as having such an impair-
     ment” are those who are subjected to an employment
     action based on:

        • a physical or mental impairment that is not transitory
          (lasting less than six months) and minor; or

        • do not have a physical or mental impairment but are
          treated as though they have one that is not transitory
          and minor.

        The employer does not have to perceive the individual’s
     impairment as substantially limiting. According to the
     EEOC’s Proposed Regulations to the ADAAA, an action
     based on an actual or perceived impairment includes
     action taken because of the employee’s medication or
     because of a symptom of the impairment even if the
     employer does not know what the impairment is. An
     employee is not perceived to have an impairment if the
     impairment is one that lasts less than six months and is
     minor.

        Example: A restaurant fires an employee whose part-
        ner has HIV because it believes the employee must have
        it too. HIV is not a transitory and minor impairment.
        Therefore, the employer has perceived the employee as
        disabled.

10
Example: An individual who is not hired because he
   has a broken leg that is healing normally is not regarded
   as disabled because the broken leg is transitory and
   minor.

4. Relationship With Disabled Individuals

While the law prohibits discrimination against persons in
this category, it does not require reasonable accommoda-
tion (explained below) to meet their needs. For example, a
mother applying for a job may have responsibility for a
child who needs periodic visits to a hospital to treat a medi-
cal condition. You may not discriminate against this per-
son by failing to hire her merely because you fear her child
will occupy too much of her time and attention.

    On the other hand, her requests for excessive time off
to secure treatments for the child are not protected under
the ADA. Of course, in such a case the Family and Medical
Leave Act (FMLA) must also be taken into consideration.

C. Can The Person Perform The Essential Functions
   Of The Job?

A function is “essential” to a job if it is a major or impor-
tant part of the job as opposed to being secondary or merely
desirable. Taking away an essential function fundamental-
ly alters the position.
   In deciding which functions normally assigned to a
position are actually essential for that position, consider:
   1.    Does the position exist primarily to perform that
         function?
   2.    How much time do either the people currently fill-
         ing the job or people who filled the job in the past
         spend on that function?
   3.    What duties are included on the written job
         description?
                                                                 11
4.   Is there is a collective bargaining agreement? If
             so, what does it say about the duties of the job?

        5.   Can the function be assigned to other employees?
             (Consider the number of employees available, the
             particular skills involved, and demands of the job
             or business.)

        6.   How often is the employee required to perform the
             function?

        7.   What are the consequences of failing or being
             unable to perform the functions or of the employee
             being unable to perform them?

        Example: A fire fighter must be able to carry an uncon-
        scious adult from a burning building. While many fire
        fighters will never actually be required to perform this
        function, the consequences of being unable to do so
        would be serious.

     D. If The Individual Cannot Perform The Essential
        Functions Of The Job, Could They Be Performed
        With Some Accommodation?

     A qualified disabled person is one who can do the essential
     functions of a job with or without reasonable accommoda-
     tion. One of the most important questions under this law
     is exactly what is “reasonable accommodation”?

         An accommodation is a modification or adjustment
     either in the way the work is customarily done, or in the
     work environment itself, or to the employer’s policies and
     procedures. The purpose of the accommodation is to
     enable employees with disabilities to be tested and apply
     for work without unfair disadvantage, and to perform the
     essential functions of the job, while still enjoying the same
     benefits and privileges of employment as other employees.



12
Modification of the way the work is customarily done
could include changes to the shift on which the work is
performed, the use of helpers (either human or mechani-
cal), allowing an employee the option of not performing
marginal functions of the job, or similar adjustments.

   Thus, if a blind or visually impaired person applies for
work as a guard whose main function is to inspect name
tags and allow entrance to a plant only to those with proper
identification, it is unlikely any reasonable accommodation
can be made. The person would not be a “qualified” dis-
abled person since he could not perform the essential func-
tion of the job, nor would it be possible to modify the job to
eliminate that particular requirement.

   Importantly, an employer may consider the positive
effect of any mitigating measure in determining whether
the employee needs the requested accommodation.

E. Would The Accommodation Cause Your Business
   An Undue Hardship?

Reasonable accommodation does not require an undue
hardship on the employer. “Undue hardship” refers to any
accommodation that would be unduly costly, expensive,
substantial, or disruptive, or that would fundamentally
alter the nature or operation of the business.

   Unfortunately, there is no clear standard in this area,
although courts are currently providing guidance on a
case-by-case basis. Determining whether an accommoda-
tion is an undue hardship is based on a number of factors
including the size of the facility, the expense of the accom-
modation requested, the number of employees, the impact
on the organization as a whole, potential disruption,
whether a single accommodation will benefit more than
one disabled person and similar concerns.




                                                                 13
In each situation the courts consider not only size but
     also the profitability of a particular business. Thus, what is
     reasonable for one company may be an undue hardship for
     another.

     F. Would Placement Of The Individual On The Job
        Result In A Direct Threat Of Harm?

     You are not required to employ an individual with a disabil-
     ity who poses a direct threat to the health and safety of
     himself or others and who cannot perform the job at a safe
     level even with reasonable accommodation. This is a very
     narrow exception on which the company will bear the bur-
     den of proof.

        A direct threat is defined as “a significant risk of sub-
     stantial harm to the health or safety of the individual or
     others that cannot be eliminated or reduced by reasonable
     accommodation.”

        To reject an applicant on this basis, you must be able to
     prove not only that there is a high probability of substantial
     harm, but also that no reasonable accommodation could
     eliminate the risk or reduce it to an acceptable level. You
     must also identify which aspect of the disability currently
     poses the direct threat, and may not speculate on the risk
     which might be posed by the individual’s condition at some
     future time. The following four factors must then be con-
     sidered in light of valid medical analyses or other objective
     evidence individualized for the particular person and job:

        1.    The duration of the risk;
        2.    The nature and severity of the potential harm;
        3.    The imminence of the potential harm; and,
        4.    The likelihood that the potential harm will occur.




14
Example: An employer in the construction industry
                may not be required to hire an individual disabled by
                narcolepsy (a condition causing sudden sleepiness) for
                a carpenter’s job, the essential functions of which
                require the use of power saws and other dangerous
                equipment.

                Example: The FBI would not be required to hire an
                insulin-dependent applicant for a special agent posi-
                tion.



PRE-         While the law requires a careful analysis of the exact needs
             of each disabled person, it is improper to inquire whether
EMPLOYMENT   an applicant has a disability, or about the nature or severity
INqUIRIES    of a disability.

             A. Applications and Interviews

             It is important not to make any pre-employment inquiries
             about the existence, nature, or severity of an applicant’s
             disabilities prior to a conditional offer of employment.
             Your employment applications should be carefully reviewed
             to ensure they do not inadvertently violate the law by ask-
             ing questions relating to prior injuries, diseases, disabili-
             ties and so on.

                Pre-offer inquiries about the ability of an applicant to
             perform job-related functions are permitted, however. For
             example, if a job requires assembling small parts, you may
             ask whether the applicant can perform that function, with
             or without reasonable accommodation.

                You may also state, before making a conditional offer of
             employment, the requirements of your company’s atten-
             dance policy, and ask whether the applicant can meet
             them. On the other hand, do not ask an applicant how
             often he will need to take leave for treatment because of
             incapacity resulting from a disability. Questions about an

                                                                              15
applicant’s general attendance record on other jobs, how-
               ever, and inquiries designed to determine if he or she
               abused leave (such as asking how many Mondays or
               Fridays he or she was absent from work) are legitimate.

               B. Physical Examinations

               The ADA permits physical examinations but only under
               fairly limited circumstances. A physical examination may
               not be used to pre-screen applicants for employment. Only
               after a conditional offer of employment has been made will
               a physical examination be allowed.

                   The offer of employment may be contingent upon pass-
               ing the physical but, obviously, if a conditional offer is
               withdrawn this immediately raises questions of whether or
               not a reasonable accommodation was possible. Further, if
               a job offer is withdrawn and challenged, the company will
               have to show that its decision was job related and consis-
               tent with business necessity.

               C. Drug Screens

               A pre-employment drug screen is not considered to be a
               “physical examination” and is therefore permissible under
               the Act.




POST-          Once the hurdles of a conditional offer and a pre-placement
               physical examination are cleared, you may conduct exami-
EMPLOYMENT     nations required by other laws (DOT physicals, OSHA or
PHYSICAL       MSHA tests, etc.) and offer voluntary wellness programs.
               You are restricted in requiring your employees to undergo
EXAMINATIONS   additional physical examinations, however, to those which
               are job-related and consistent with business necessity. A
               physical examination is job-related and consistent with
               business necessity when the employee:



16
• Is having difficulty performing his or her job effectively;
                 • Becomes disabled; or
                 • Requests an accommodation on the basis of a disability.
                     All results of such pre- or post-employment physical
                  examinations – indeed all medical information gathered
                  on employees – must be kept confidential and stored in a
                  medical file separate from the employee’s regular person-
                  nel file. Access to such records should be controlled and
                  limited to those who have a genuine “need to know.”



                 With a law as complex as the ADA, it is not sufficient mere-
THE              ly to be in good faith, nor to try and treat disabled individu-
PRACTICAL        als with courtesy and respect, although this is obviously
RESPONSE         common sense. It is also imperative that you review and
                 revise your applications for employment; update internal
                 policies; consider carefully the use of pre-employment
                 physicals; institute (or change if necessary) a safe and
                 effective substance abuse policy; educate supervisors on
                 the need to accommodate qualified disabled individuals;
                 adopt a formal policy announcing compliance with the law;
                 and review, and update if necessary, all written job descrip-
                 tions, carefully delineating essential job functions.




     O
                 nly after instituting preventive measures such as these can
                 you take any assurance that the more common sense mea-
                 sures–such as welcoming disabled individuals into your
                 work place based on their skills–will reduce liability under
                 the ADA.




      For further information about this topic, contact any office of
      Fisher & Phillips LLP or visit our website at www.laborlawyerscom

                                                                                   17
OTHER BOOkLETS IN THIS SERIES:


   Age Discrimination In Employment Act

   Americans With Disabilities Act
   (Public Accommodations)

   Business Immigration

   COBRA

   Employment Discrimination

   Family Medical Leave Act

   Fair Labor Standards Act
   (Exemptions & Recordkeeping)

   Fair Labor Standards Act
   (Wage & Hour Provisions)

   HIPAA

   Immigration Law

   National Labor Relations Act
   (Unfair Labor Practices)

   National Labor Relations Act
   (Union Organizing)

   OSHA

   Sexual Harassment

   USERRA

   WARN Act
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ADA -- Employment Aspects

  • 2.
  • 3. THE AMERICANS WITH DISABILITIES ACT The Employment Aspects T A B L E O F C O N T E N T S OVERVIEW OF THE LAW .................................................................2 ANALYSIS OF THE ACT ...................................................................2 A SIX STEP MODEL FOR RESOLVING ADA ISSUES .....................3 A. Does The Individual Meet Your Qualification Standards? ....................................................................3 B. Is The Individual Disabled? .........................................3 1. Physical Or Mental Impairment .............................4 2. Record Of A Covered Impairment ...........................9 3. Regarded As Impaired ...........................................10 4. Relationship With Disabled Individuals ..............11 C. Can The Person Perform The Essential Functions Of The Job? .................................................................11 D. If The Individual Cannot Perform The Essential Functions Of The Job, Could They Be Performed With Some Accommodation? ..................................... 12 E. Would The Accommodation Cause Your Business An Undue Hardship? .................................. 13 F. Would Placement Of The Individual On The Job Result In A Direct Threat Of Harm? .......................... 14 PRE-EMPLOYMENT INQUIRIES .................................................. 15 A. Applications And Interviews ...................................... 15 B. Physical Examinations............................................... 16 C. Drug Screens .............................................................. 16 POST-EMPLOYMENT PHYSICAL EXAMINATIONS ..................... 16 THE PRACTICAL RESPONSE ....................................................... 17 ©2010 Fisher & Phillips LLP
  • 4. This booklet should not be construed as legal advice or legal opinion on any specific facts or circumstances. You are urged to consult your lawyer concerning your particular situation and any specific legal questions you may have. Employers are specifically encouraged to consult an attorney to determine whether they are subject to other unique state requirements that extend beyond the scope of this booklet.
  • 5. T o say that the Americans With Disabilities Act (ADA) is important legislation is an understatement. The law does much more than merely create a new category of protected individuals to be added to those already in existence (such as race, sex, religion, national origin and age). The law seeks to change the very nature of the way disabled individ- uals in our society are perceived. By forcing employers to focus on an individual’s abilities rather than his or her limi- tations, the Act, in effect, forces all of us to ignore what may have been, at one time, major impediments to employment. Title III of the ADA prohibits discrimination in public accommodations and is dealt with in a separate booklet in this series. Additionally, this booklet does not attempt to address the interaction of the ADA with state workers’ compensation laws or the Family and Medical Leave Act of 1993. This booklet, covering only Title I of the ADA, is intended to provide an overview of the components of the employment aspects of this complex law. While an in-depth treatment is not possible within this space, it is hoped that busy executives and human resource professionals will find this a quick source of preliminary information. 1
  • 6. OVERVIEW The ADA prohibits employers with 15 or more employees from discriminating on the basis of disability. The limited OF THE LAW exemptions from coverage are confined to such entities as Native American tribes and private clubs. Even Congress is covered by this law. Enforcement of the employment-related provisions is administered by the Equal Employment Opportunity Commission (EEOC) which investigates charges and makes determinations. As with the other types of discrimi- nation it investigates, the EEOC will issue a Notice of Right to Sue to a charging party at the completion of its investi- gation, whether or not it has found evidence of discrimina- tion. Thereafter, plaintiffs may pursue their claims in court. The remedies available in court include orders of rein- statement, backpay, attorneys’ fees, compensatory and – if the discrimination has been carried out with “malice” or “reckless indifference” – punitive damages. ANALYSIS The ADA prohibits an employer from discriminating against disabled individuals in regard to the terms or con- OF THE ACT ditions of employment if the individual is qualified to per- form the essential functions of the job with or without rea- sonable accommodation. The accommodation cannot be an undue hardship on the employer or create a direct threat of harm to the employee or others. This prohibition is construed quite broadly and includes more than the obvious concerns such as who is hired, and at what rate of pay. It also extends to training programs, attendance at professional seminars, participation in com- pany sponsored social events, and who gets the office with the window. In short, every employment decision can be affected by the terms of the Americans With Disabilities Act. 2
  • 7. A SIX STEP In analyzing Title I situations, you should consider the fol- lowing six questions: MODEL FOR RESOLVING • Do the individuals meet your qualification stan- ADA ISSUES dards? • Are the individuals disabled? • Can they perform the essential functions of the job in question? • If not, could they be performed with some accommo- dation? • Would the accommodation cause an undue hardship on your company? • Would placement of this person on the job, with or without accommodation, pose a direct threat of harm to the individual or others? In the following pages you will see how answering these six questions can resolve most ADA situations. A. Does The Individual Meet Your Qualification Standards? You have the right to set minimum standards concerning education, experience, skill levels, and other job-related requirements. As long as these standards are realistic and do not tend to unfairly screen out any protected categories, such as minorities or women, they will be upheld. Qualification standards based on uncorrected vision, how- ever, must be job related and consistent with business necessity. Thus, a person who does not meet your reason- able qualification standards is not protected by the Act, even if they are disabled. B. Is The Individual Disabled? Under the ADA disabled individuals are those who: • have a physical or mental impairment that substantially limits one or more major life activities, or 3
  • 8. • have a record of such an impairment; or • are regarded as having such an impairment. • Additionally, individuals who, while not disabled them- selves, have a relationship with disabled individuals, are protected from discrimination under the Act but, as will be explained later, there is no requirement to extend rea- sonable accommodation to this class of persons. Each of these criteria is further defined below. 1. Physical Or Mental Impairment This includes virtually any physical, mental, or psychologi- cal disorder or condition, cosmetic disfigurement, or ana- tomical loss affecting one or more of the body’s systems if the disorder or condition affects a major life activity. The definition of impairment does not include physical characteristics that are within “normal” range and are not the result of a physiological disorder. For instance, eye color, hair color, left-handedness, height, weight, and mus- cle tone are not physical impairments covered by the Act. Similarly, personality traits such as poor judgment or quick temper (that are not the symptoms of a mental disorder) are merely mental characteristics, not impairments, and are thus not covered by the Act. Example: An applicant who claims he cannot arrive at work in the morning in a timely manner because he is basically a “night” person is not considered disabled. Likewise, predisposition to disease or illness is not a covered impairment. Environmental, cultural, or economic disadvantages such as poverty, lack of education, or a pris- on record are also not impairments, nor are minor, tempo- rary conditions such as cuts, bruises, sprains, simple infec- tions, or short-term viruses. Finally, pregnancy alone is not an impairment. 4
  • 9. a. Substantially Limits Individuals are not disabled simply because they have an impairment. Rather, an individual’s impairment must sub- stantially limit a major life activity to be a disability. The ADA Amendments Act of 2008 (ADAAA) became effective January 1, 2009. The ADAAA specifically rejects the Supreme Court decision in which the Court stated that “substantially” meant that an individual had to be unable or severely restricted in performing activities that had cen- tral importance in most individuals’ daily lives. Congress further indicated the standard was an inappropriately high standard that it had not intended. It directed the EEOC to redefine “substantially limits” to be consistent with the ADAAA, which indicates that Congress intended a more relaxed standard for proving disability. The EEOC recently published proposed regulations for public comment. These proposed regulations state that individuals are disabled when they have an impairment that substantially limits them in a major life activity as compared to most people in the general population. According to the regulation, a substantial limitation does not mean the individual is significantly restricted in per- forming a major life activity but the impairment must be more than a temporary and nonchronic impairment with little or no residual effect. Thus, substantially limited lies somewhere between temporary and nonchronic and significantly restricted. The EEOC further indicates that substantially limits is a “common sense standard,” which should be broadly con- strued. The EEOC also states that an impairment neither is required to substantially limit activities of central impor- tance in an individual’s daily life nor to substantially limit a person in more than one major life activity. Moreover, an impairment that is episodic or in remission can be a dis- ability if it is substantially limiting when it occurs. Finally, an impairment does not have to last at least six months to be substantially limiting. 5
  • 10. When evaluating whether the individual is substantially limited in a major life activity, the positive effects of mea- sures used to correct, or to mitigate the effects of, a physi- cal or mental impairment, cannot be taken into consider- ation. But the negative effects of mitigating measures do have to be taken into account. Thus a person who takes medication that completely controls a condition still may be disabled. The EEOC’s proposed regulations include sur- gery as a mitigating measure that cannot be taken into account unless it completely eliminates the impairment. Thus, even if surgery eliminates the substantial limitation an impairment imposes, but not the impairment itself, individuals must be evaluated as if they have not had sur- gery. Consequently, individuals who had surgery that less- ened the impact of their impairment on major life activi- ties so that it was not substantial are still disabled. Mitigating measures do not include ordinary glasses or contact lenses. Example: An epileptic whose symptoms are completely controlled by medicine is covered by the Act. He is con- sidered “disabled” if his condition in an unmedicated state would substantially limit one of his major life activities. Example: An individual with vision impairment whose condition is corrected through the use of prescription glasses, however, is not disabled. Example: An individual has an impairment that is not substantially limiting by itself. But the medication used to treat the impairment imposes a substantial limita- tion on the individual’s ability to sleep. The individual is disabled. b. Major Life Activity Major life activities include such things as caring for one’s self, performing manual tasks, walking, sitting, standing, lifting, reaching, seeing, hearing, speaking, breathing, learning, and working. Also included in this list are mental 6
  • 11. and emotional processes such as thinking, concentrating, and interacting with others, and working. Additionally, major life activities include bodily functions such as the immune system, normal cell growth, digestive, bowel, blad- der, neurological, brain, respiratory, circulatory, endocrine, and reproductive functions. c. Conditions The EEOC Indicates Will Consistently Be Disabilities In its proposed regulations, the EEOC lists the following conditions as those that it believes will consistently meet the standard of disability after an individualized analysis: Deafness Blindness Intellectual disability Partially or completely missing limbs Mobility impairments requiring use of wheelchair Autism Cancer Cerebral Palsy Diabetes Epilepsy HIV or AIDs Multiple Sclerosis Muscular Dystrophy Major Depression Bipolar Disorder Obsessive Compulsive Disorder Post Traumatic Stress Disorder Schizophrenia The absence of an impairment from the foregoing list does not mean it will not consistently meet the test for being substantially limiting. For example, some forms of depression and some seizure disorders may also meet the test. 7
  • 12. d. Major Life Activity of Working According to the EEOC’s proposed regulations to the ADAAA, individuals are substantially limited in working if they have an impairment that substantially limits their ability to perform, or to meet the qualifications for, the type of work at issue. The “type of work at issue” includes the job the individual has been performing, or for which the individual is applying, and jobs with similar qualifications which the individual would be substantially limited in performing because of the impair- ment. Types of work include jobs with similar requirements, such as DOL-regulated truck- driving jobs, jobs with repeated lifting, and jobs with similar working conditions such as high stress jobs. e. Some Conditions Are Not Covered By The ADA As stated above, temporary nonchronic conditions with lit- tle or no residual effect are not disabilities. Moreover, peo- ple with certain conditions which would otherwise certain- ly seem to be disabling are specifically excluded. These include compulsive gamblers, kleptomaniacs and pyroma- niacs for example. Similarly, individuals with certain sexual disorders such as pedophilia or voyeurism are not covered. Homosexuality and bi-sexuality are also not covered, because they are not considered to be disabilities. Special care must be used in assessing the Act’s cover- age of those with drug or alcohol problems. • Drug Use The ADA excludes from the definition of disability the cur- rent illegal use of drugs. “Current use” is use that has occurred recently enough to indicate that the individual is actively engaged in such conduct. Thus, current drug users do not have the protection of this Act. Individuals 8
  • 13. who have overcome drug addiction (those who are in reha- bilitation or who have completed rehabilitation and who are not current drug users) are protected, however. This applies only to those with a serious enough problem to rise to the level of an addiction. An individual who had a histo- ry of mere casual drug use would not be protected. • Alcoholism Alcoholism is not expressly excluded by the ADA, and the EEOC considers alcoholism to be a protected disability. Although this means that you may not discriminate against an applicant or employee simply because he or she is an alcoholic, you may certainly prohibit employees from using or being under the influence of alcohol while at work. Alcoholics and former drug addicts, even though within ADA’s protection in general, will not be protected if they fail to meet your regular employment standards. You may be required, however, to provide reasonable accommodation to give them an opportunity to do so. 2. Record of a Covered Impairment The ADA also protects as disabled, those individuals with “a record of such an impairment.” This would include someone who • had a physical or mental disorder but no longer has that impairment; or • was simply misclassified as having such an impair- ment. Example: Former cancer patients may not be discrimi- nated against because of their prior medical history. Example: An individual of normal intelligence who was mistakenly classified as “mentally retarded” or “learning disabled” is protected. 9
  • 14. The impairment indicated in the record must be one that would be otherwise covered under the Act. Note: Even though an individual has a record of being a “disabled” veteran or on a “disability retirement,” or is classified as disabled for other purposes such as workers’ compensation, he or she may not satisfy the definition of disability under the ADA. In making a disability determi- nation, other statutes sometimes apply a different standard than the ADA. 3. Regarded As Impaired Individuals who are “regarded as having such an impair- ment” are those who are subjected to an employment action based on: • a physical or mental impairment that is not transitory (lasting less than six months) and minor; or • do not have a physical or mental impairment but are treated as though they have one that is not transitory and minor. The employer does not have to perceive the individual’s impairment as substantially limiting. According to the EEOC’s Proposed Regulations to the ADAAA, an action based on an actual or perceived impairment includes action taken because of the employee’s medication or because of a symptom of the impairment even if the employer does not know what the impairment is. An employee is not perceived to have an impairment if the impairment is one that lasts less than six months and is minor. Example: A restaurant fires an employee whose part- ner has HIV because it believes the employee must have it too. HIV is not a transitory and minor impairment. Therefore, the employer has perceived the employee as disabled. 10
  • 15. Example: An individual who is not hired because he has a broken leg that is healing normally is not regarded as disabled because the broken leg is transitory and minor. 4. Relationship With Disabled Individuals While the law prohibits discrimination against persons in this category, it does not require reasonable accommoda- tion (explained below) to meet their needs. For example, a mother applying for a job may have responsibility for a child who needs periodic visits to a hospital to treat a medi- cal condition. You may not discriminate against this per- son by failing to hire her merely because you fear her child will occupy too much of her time and attention. On the other hand, her requests for excessive time off to secure treatments for the child are not protected under the ADA. Of course, in such a case the Family and Medical Leave Act (FMLA) must also be taken into consideration. C. Can The Person Perform The Essential Functions Of The Job? A function is “essential” to a job if it is a major or impor- tant part of the job as opposed to being secondary or merely desirable. Taking away an essential function fundamental- ly alters the position. In deciding which functions normally assigned to a position are actually essential for that position, consider: 1. Does the position exist primarily to perform that function? 2. How much time do either the people currently fill- ing the job or people who filled the job in the past spend on that function? 3. What duties are included on the written job description? 11
  • 16. 4. Is there is a collective bargaining agreement? If so, what does it say about the duties of the job? 5. Can the function be assigned to other employees? (Consider the number of employees available, the particular skills involved, and demands of the job or business.) 6. How often is the employee required to perform the function? 7. What are the consequences of failing or being unable to perform the functions or of the employee being unable to perform them? Example: A fire fighter must be able to carry an uncon- scious adult from a burning building. While many fire fighters will never actually be required to perform this function, the consequences of being unable to do so would be serious. D. If The Individual Cannot Perform The Essential Functions Of The Job, Could They Be Performed With Some Accommodation? A qualified disabled person is one who can do the essential functions of a job with or without reasonable accommoda- tion. One of the most important questions under this law is exactly what is “reasonable accommodation”? An accommodation is a modification or adjustment either in the way the work is customarily done, or in the work environment itself, or to the employer’s policies and procedures. The purpose of the accommodation is to enable employees with disabilities to be tested and apply for work without unfair disadvantage, and to perform the essential functions of the job, while still enjoying the same benefits and privileges of employment as other employees. 12
  • 17. Modification of the way the work is customarily done could include changes to the shift on which the work is performed, the use of helpers (either human or mechani- cal), allowing an employee the option of not performing marginal functions of the job, or similar adjustments. Thus, if a blind or visually impaired person applies for work as a guard whose main function is to inspect name tags and allow entrance to a plant only to those with proper identification, it is unlikely any reasonable accommodation can be made. The person would not be a “qualified” dis- abled person since he could not perform the essential func- tion of the job, nor would it be possible to modify the job to eliminate that particular requirement. Importantly, an employer may consider the positive effect of any mitigating measure in determining whether the employee needs the requested accommodation. E. Would The Accommodation Cause Your Business An Undue Hardship? Reasonable accommodation does not require an undue hardship on the employer. “Undue hardship” refers to any accommodation that would be unduly costly, expensive, substantial, or disruptive, or that would fundamentally alter the nature or operation of the business. Unfortunately, there is no clear standard in this area, although courts are currently providing guidance on a case-by-case basis. Determining whether an accommoda- tion is an undue hardship is based on a number of factors including the size of the facility, the expense of the accom- modation requested, the number of employees, the impact on the organization as a whole, potential disruption, whether a single accommodation will benefit more than one disabled person and similar concerns. 13
  • 18. In each situation the courts consider not only size but also the profitability of a particular business. Thus, what is reasonable for one company may be an undue hardship for another. F. Would Placement Of The Individual On The Job Result In A Direct Threat Of Harm? You are not required to employ an individual with a disabil- ity who poses a direct threat to the health and safety of himself or others and who cannot perform the job at a safe level even with reasonable accommodation. This is a very narrow exception on which the company will bear the bur- den of proof. A direct threat is defined as “a significant risk of sub- stantial harm to the health or safety of the individual or others that cannot be eliminated or reduced by reasonable accommodation.” To reject an applicant on this basis, you must be able to prove not only that there is a high probability of substantial harm, but also that no reasonable accommodation could eliminate the risk or reduce it to an acceptable level. You must also identify which aspect of the disability currently poses the direct threat, and may not speculate on the risk which might be posed by the individual’s condition at some future time. The following four factors must then be con- sidered in light of valid medical analyses or other objective evidence individualized for the particular person and job: 1. The duration of the risk; 2. The nature and severity of the potential harm; 3. The imminence of the potential harm; and, 4. The likelihood that the potential harm will occur. 14
  • 19. Example: An employer in the construction industry may not be required to hire an individual disabled by narcolepsy (a condition causing sudden sleepiness) for a carpenter’s job, the essential functions of which require the use of power saws and other dangerous equipment. Example: The FBI would not be required to hire an insulin-dependent applicant for a special agent posi- tion. PRE- While the law requires a careful analysis of the exact needs of each disabled person, it is improper to inquire whether EMPLOYMENT an applicant has a disability, or about the nature or severity INqUIRIES of a disability. A. Applications and Interviews It is important not to make any pre-employment inquiries about the existence, nature, or severity of an applicant’s disabilities prior to a conditional offer of employment. Your employment applications should be carefully reviewed to ensure they do not inadvertently violate the law by ask- ing questions relating to prior injuries, diseases, disabili- ties and so on. Pre-offer inquiries about the ability of an applicant to perform job-related functions are permitted, however. For example, if a job requires assembling small parts, you may ask whether the applicant can perform that function, with or without reasonable accommodation. You may also state, before making a conditional offer of employment, the requirements of your company’s atten- dance policy, and ask whether the applicant can meet them. On the other hand, do not ask an applicant how often he will need to take leave for treatment because of incapacity resulting from a disability. Questions about an 15
  • 20. applicant’s general attendance record on other jobs, how- ever, and inquiries designed to determine if he or she abused leave (such as asking how many Mondays or Fridays he or she was absent from work) are legitimate. B. Physical Examinations The ADA permits physical examinations but only under fairly limited circumstances. A physical examination may not be used to pre-screen applicants for employment. Only after a conditional offer of employment has been made will a physical examination be allowed. The offer of employment may be contingent upon pass- ing the physical but, obviously, if a conditional offer is withdrawn this immediately raises questions of whether or not a reasonable accommodation was possible. Further, if a job offer is withdrawn and challenged, the company will have to show that its decision was job related and consis- tent with business necessity. C. Drug Screens A pre-employment drug screen is not considered to be a “physical examination” and is therefore permissible under the Act. POST- Once the hurdles of a conditional offer and a pre-placement physical examination are cleared, you may conduct exami- EMPLOYMENT nations required by other laws (DOT physicals, OSHA or PHYSICAL MSHA tests, etc.) and offer voluntary wellness programs. You are restricted in requiring your employees to undergo EXAMINATIONS additional physical examinations, however, to those which are job-related and consistent with business necessity. A physical examination is job-related and consistent with business necessity when the employee: 16
  • 21. • Is having difficulty performing his or her job effectively; • Becomes disabled; or • Requests an accommodation on the basis of a disability. All results of such pre- or post-employment physical examinations – indeed all medical information gathered on employees – must be kept confidential and stored in a medical file separate from the employee’s regular person- nel file. Access to such records should be controlled and limited to those who have a genuine “need to know.” With a law as complex as the ADA, it is not sufficient mere- THE ly to be in good faith, nor to try and treat disabled individu- PRACTICAL als with courtesy and respect, although this is obviously RESPONSE common sense. It is also imperative that you review and revise your applications for employment; update internal policies; consider carefully the use of pre-employment physicals; institute (or change if necessary) a safe and effective substance abuse policy; educate supervisors on the need to accommodate qualified disabled individuals; adopt a formal policy announcing compliance with the law; and review, and update if necessary, all written job descrip- tions, carefully delineating essential job functions. O nly after instituting preventive measures such as these can you take any assurance that the more common sense mea- sures–such as welcoming disabled individuals into your work place based on their skills–will reduce liability under the ADA. For further information about this topic, contact any office of Fisher & Phillips LLP or visit our website at www.laborlawyerscom 17
  • 22. OTHER BOOkLETS IN THIS SERIES: Age Discrimination In Employment Act Americans With Disabilities Act (Public Accommodations) Business Immigration COBRA Employment Discrimination Family Medical Leave Act Fair Labor Standards Act (Exemptions & Recordkeeping) Fair Labor Standards Act (Wage & Hour Provisions) HIPAA Immigration Law National Labor Relations Act (Unfair Labor Practices) National Labor Relations Act (Union Organizing) OSHA Sexual Harassment USERRA WARN Act
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