Action mapping is a visual approach to analyzing a workplace performance problem and designing solutions. This methodology was created by Cathy Moore. Using these steps, I created an "Action Map" to present and solve the learning scenarios for my eLearning modules.

1. Action Mapping
for Cyberbullying
eLearning
Course
Julie Silberman
ELP 544- Winter 2017
D.J. Netz

2. Four Steps of Action Mapping
Identify the
training goal
Pinpoint what
learners need to
do to create that
desired change
Design activities
that reflect what
learners will do
in the real world
to reach your
goal
What do
learners really
need to know in
order to carry
out the activity
Icon Key

3. Creating My Training Goal
I looked at statistics that focused on the outcomes of cyberbullying, Students who engage in bullying
behavior are at increased risk for academic problems, substance use, and violent behavior later in
adolescence and adulthood (Center for Disease Control, 2015)
The American Osteopathic Association report on cyberbullying found as many as 52 percent of parents
are concerned with bullying, but only about 1 in 6 parents being aware of this behavior in regard to their
children.(American Osteopathic Association, 2013)
I wanted to increase the percentage of adults being aware of cyberbulling by enabling them recognize
early warning signs of populations who are at risk.
Adult awareness of
cyberbullying
33 2018
Teachers and Parents learn
to identify indicators of
bullying and victimization
Steps to Creating a Goal

4. Action Map
.
Adult awareness of cyber-bullying will
increase 33% by 2018 as teachers and
parents learn to identify indicators of
bullying and victimization.
Talking to kids to
determine
whether
bullying—or
something else—
is a concern.
Making
decisions if a
situation is
bullying
Setting rules and
boundaries for use
of technology
Recognizing
the warning
signs of
bullying
Sharing respect
for specific groups
that are at a higher
risk of being
bullied
After observing a drastic change in her
daughter Lisa’s mood, Kathy checks
Lisa’s online accounts to discover some
troubling posts aimed at her daughter.
She knows that you have some
experience talking to teens, and asks you
for advice.
There are many
warning signs that
may indicate that
someone is
affected by
bullying
Jade begs her father, Ken, to let her
set up a social media account. She
insists that she needs it, or she will
be uncool. Help Ken decide what he
should say to Jade before she
begins her online life.
Digital
citizenship is a
set of
standards for
appropriate,
responsible
online behavior
You are volunteering at the school
computer lab as a proctor. You notice
that several students are on a website
that isn’t on the approved list given to
you by the teacher. You watch as
several students laugh at Kevin, who
is slowly turning red.
In order to be
considered bullying,
the behavior must be
aggressive and
Include: an imbalance
of power and repetition
You meet up with your good friend
Madeline to chat over coffee. Her son
left his phone on the counter and
goes off. While silencing her son
Matthew’s phone, Madeline discovers
a concerning message about his
friend, Ronny. She looks to you for
guidance.
Kids learn from
adults’ actions. By
treating others with
kindness and
respect, adults
show the kids in
their lives that
there is no place
for bullying.

5. Allen, Michael W. Michael Allen’s Guide to E-Learning: Building Interactive, Fun, and Effective
Learning Programs for Any Company. 2nd ed. United States: John Wiley & Sons, 2016. Print.
American Osteopathic Association. “Parents Fearful of Cyberbullying.” PR Newswire. (11 July
2011). On-line News Article. 28 Jan. 2017. <http://www.prnewswire.com/news-
releases/parents-fearful-of-cyberbullying-125359038.html>
Center for Disease Control, National Center for Injury Prevention and Control (2015).
Understanding bullying. Retrieved from
<https://www.cdc.gov/violenceprevention/pdf/bullying_factsheet.pdf>
“Cyberbullying: Who Is At Risk.” StopBullying.gov. Department of Health and Human Services, (17
Feb. 2012). Government website. 29 Jan. 2017. www.stopbullying.gov
Parker-pope, Tara. “Parents Often Unaware of Cyber-Bullying.” Well. The New York Times, (3 Oct.
2008). On-line News Article. 28 Jan. 2017.
<http://well.blogs.nytimes.com/2008/10/03/parents-often-unaware-of-cyber-
bullying/?_r=0>
Bibliography