This curriculum vitae summarizes Abhishek Anand's professional experience and qualifications. He has over 5 years of experience working in information technology support roles. Currently, he works as an Associate Engineer providing field support at Essar Power Jharkhand Limited, where he maintains networks, computers, and connectivity for over 200 users across two locations. Abhishek holds an MCA degree from PTU Daltonganj and has expertise in networking, systems administration, and troubleshooting across various Windows platforms. He is proficient in several software applications and has strong communication and problem-solving skills.

1. Curriculum Vitae
Abhishek Anand
S/o- Sunil Kumar Singh
Santipuri, P.O.-Sudna, Daltonganj,
Dist- Palamu, Jharkhand, Pin Code- 822101
Mobile No: 9534034584(P), 7549960218(O)
Email – anandabhishek7660@gmail.com
anandabhishek567@yahoo.com
Objective
To work for an organization where in meritocracy and hard work is recognized. To undertake tasks,
which are not, only challenging but also provide me with learning leading to continuous up gradation
of me as a professional.
IT Silks
 Responsible for supporting entire network of 100 users from two locations (Corporate Office &Plant
Area).
 Managing User and Computer Accounts in Windows 2003 server.
 Take a backup of outlook data, file and folders of users.
 Responsible for Video Conferencing from other sides.
 Maintain & Implementing Router, Switch & LAN connectivity with Network Printers and Plotter.
 Responsible for Internet and Intranet connectivity thought 4Mbps lease line and also maintain
2 Mbps V-SAT connectivity in two locations.
Educational Background
 Master Degree: (MCA) from PTU Daltonganj in 2015.
 Graduation: (B.Sc. IT) from PTU Patna in 2010.
 Intermediate: (I.A) from J.A.C. Ranchi in 2007.
 Matriculation: (10th) J.A.C. Ranchi in 2005.
Computer Proficiency
 Operating System: Win98, Win XP, Vista, Windows7, Server 2k/2003 etc…
 Packages : Ms-word, MS-Excel, MS-Power Point, MS-Outlook (2003,2007,2010), GroupWise,
Internet and all Application Software’s.
Job Profile
 Installation & maintenance of Computers
 Maintain configurations of all notebook and desktop computer systems.
 Installation & Configuration of Plotter, Network Laser/DeskJet/DMP Printer, Scanner, etc
 Managing LAN under NT & Windows XP environment and Windows 2000 & 2003 environment.
 Installation and Configuration of Mailing software like Outlook etc...
 Setting rights and privileges of the users in Domains including Inter-domain file system security &
troubleshooting.
 Maintenance of Internet/Intranet connectivity LAN & WAN Environment
 Installation & maintenance of Wireless Network
 Troubleshooting Hardware problems on PCs.
 Vendor Management.
 Others - System Assembling, Servicing, Installation & Troubleshoot O/s and Software’s.

2. Current Status
Working as a EUS-Field Support in ESSAR POWER JHARKHAND LIMITED.
Work Experience
1. ESSAR Power Jharkhand Limited, Tori, Chandwa Nov 2011 to Present as
Working as ASSOCIATE ENGINEER (EUS-Field Support)
Project Description:
 The thermal power plant will be a coal-fired power plant comprising three generation units of 600 MW
each located in Tori, Chandwa.
Job Speciation:
 Responsible for supporting entire network of 200 users from two locations (Corporate Office &Plant
Area).
 Hands-on experience in troubleshooting & administration of L3/L4 routers and switches.
 To maintain the network, both LAN & WAN, for proper & smooth functionality.
 Responsible for Internet and Intranet connectivity thought 4Mbps lease line and also maintain 2 Mbps V-
SAT connectivity in two locations.
 Hands-on experience in Installation on OS Windows 98, 2000 Server, XP, 2007.
 Take a backup of outlook data, file and folders of users.
 Looking after the various software’s & application used by customer such as MS Outlook, MS Office
(2000, XP, 2003, 2007, 2010), Primavera, ePDMS, VPN, SAP Client, eBridge, Polycom, MS Project,
ZWCAT 2012 Viewer, Auto CAT, Adobe Reader etc.
 Hands-on experience in Software Installation and Maintaining Symantec Antivirus Server and Client,
Virus Scan.
 Strong in Blade and Server class hardware architecture.
 Setup and trouble shoot of all HP, Compaq and IBM, ACER, Black Berry Products.
 Responsible for Video Conferencing from other sides
 Maintaining the quality of IT Assets by day to day monitoring for each user.
 To collect data from various user & taking backup for the complete region.
Working Project
Working Project: Currently working with ESSAR POWER JHARKHAND LIMITED. I am working as a customer
support engineer and my role is to maintain the Desktop, Laptop, Printer, Scanner, Wireless network, LAN & WAN
Network along with other team members at East Central and also my responsibilities are call logging and analyzing
problem, recommending & implementing corrective actions and ensuring the results.
In addition to that I have to maintain the Monthly Call Reports of the Users, there inventories and also the Daily call
reports for IT HOD.

3. Strengths
 Dedication and working desires till the targets are achieved
 Accepting any challenge with positive attitude
 Maintain good inter personal relationship
 Excellent in communication skill
 Result oriented
 Keen desire to learn new concepts and techniques.
 Creative and inclination to innovative works.
 Leadership skills and able to work in teams.
 To maintain the network, both LAN & WAN, for proper & smooth functionality
 Adaptability, learning attitude and punctuality.
Activities
 Hobbies: Surfing Net, Listening Music & Making Friends.
Personal Details
 Permanent Address : S/O-Sunil Kumar Singh,
Santipuri Road No:-7, Vill:-Sudna, Po:-sudna, Ps:-Daltonganj
Dist.:-Palamu (Jharkhand) Pin:-822101
 Gender : Male
 Marital Status : Single
 Nationality : Indian
 Religion : Hindu
 Languages Known : English & Hindi
 Date of Birth : September, 24th 1990.
Declaration:
I here by declare that the information given above is true and the best of my knowledge and behalf further
I assure you sir, that if given an opportunity I will put best of my ability.
Date Yours Truly
Place: Daltonganj Abhishek Anand