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Small Parcel Freight Auditing
- 1. Small parcel freight auditing. “Ifyou’re not using a third party freight auditor you are paying more for your freight than you have to.” All auditors are not created equal. What you need to know. http://cose-sbcs.com (201) 906-3272
- 2. Common billings errorsand service failures include: • Late Delivery – Every service, including ground and residential, is guaranteed • No Proof of Delivery • Manifested but not Shipped • Address Corrections – $10 for Air $6 ground • Residential Surcharge • Delivery Area Surcharge • Dimensional Weight (DIM) • Incorrectly Billed Collect Shipments • Invalid Late Payment Fees • Incorrect Discount / Rate • Incorrect Fuel Surcharge • Duplicate Invoice • Duplicate Tracking Number • Hazardous Materials • Incorrect Oversize Adjustments (all shipments are now dimmed) • Weight Accuracy • Large Package Surcharge • Incorrectly billed 3rd Party Shipments • Other Miscellaneous Charges
- 3. The Goal ofthe Audit is to: Lower your overall shipping expense by making certain the carriers deliver what they promise and that you only pay for the service you receive. Provide enhanced visibility to better manage and control your shipping costs. Eliminate all carrier billing errors and overcharges.
- 4. Why is itthat over 2 billion dollars in small package refunds and 4.5 billion dollars in freight charges go uncollected each year? Because it is too difficult, too costly and too time consuming for companies to audit their carrier's service performance and charges. The carriers have made reconciling and auditing their invoices virtually impossible without the proper electronic tools.
- 5. There are substantialcost recovery opportunities for freight charges (typically between 2% and 7%) when shipments are late, lost, damaged, or manifested but not shipped . A full audit cannot be complete unless each and every package is being tracked. This is where traditional freight auditing companies fall short.
- 6. An audit isincomplete unless you are rating each shipment against your contracted discounts (rate validation) and reviewing in detail miscellaneous charges on the invoice. Carriers make mistakes; almost always in their favor. 30% to 40% of your shipping costs are “Accessorial Charges”. We will insure that you are being billed correctly for these additional fees. “You can’t manage what you can’t measure”. With detailed reports you will have visibility on every conceivable aspect and characteristic of your shipments. These reports will help you in managing your freight as well as leveling the playing field when negotiating with your carriers. Remember, your carriers already have all this data. In past rate negotiations, the carriers were holding all the cards. Not anymore!
- 7. Freight Audit Services:A comprehensive parcel logistics solution that encompasses Rate Validation, Duplicate Charges, Assessorial Charge Validation, Guaranteed Service Refunds, Manifested Not Shipped Services, Lost Shipment Recovery and more. Our service and software was developed not only to identify these issues but to recover 100% of all refund-eligible opportunities. We provide a 45-point audit on FedEx, UPS, and DHL shipments with the use of our proprietary auditing software. Once the audit identifies all refund-eligible opportunities, we will file refund claims on your behalf. Our customers add a substantial amount of money directly to their bottom line and receive better insight into their transportation costs.
- 8. We typically recover2-7% in refunds for our clients on parcels failing the service guarantee and overcharges on the invoice. If you are not using a third party freight auditing service to audit your invoices, you are OVERPAYING YOUR FREIGHT BILL CHARGES! IT IS AS SIMPLE AS THAT! Considering your organization’s yearly shipping expense, our audit will result in a very significant financial return for your company. Please keep in mind, there is NO COST TO YOU and virtually no work to be done on your side. There are NO START-UP COSTS and absolutely NO RISKS. The only thing you have to lose is money that is rightfully yours.
- 9. So what’s thebottom line? We charge a percentage of the recovered funds once they have been credited to your organization. If we collect nothing, you pay nothing and still receive full reporting visibility to all your shipping data . The information we provide can be as valuable as the refunds. By knowing your shipping practices and package characteristics you have the information to reduce your rates and improve your bottom line. Our revenues are directly tied to what we recover, so you can rest assured that we will maximize your refunds and savings on a weekly basis.
- 10. Finally, all auditorsare not created equal. We’re not pretty, we’re just the best at what we do. We don’t have fancy handouts, websites, or marketing. What we do have is a program that works and we pass our cost savings on to you. We benchmark our results against those of our competitors and continuously improve and enhance our program. Beware of auditors that require you to sign term contracts or charge up front fees. We don’t get paid until after you do. If you’re not completely satisfied with our services just stop sending the files and walk away. It’s as simple as that.