March 19th, 2015 at 3pm ET Presenters: Cynthia Figueroa, President and Chief Executive Officer, Congreso; Fay Twersky, Director, Effective Philanthropy Group; and Jacob Harold, President and Chief Executive Officer, GuideStar USA, Inc. "High-performance organization" is a moniker most organizations—private, public, or nonprofit—would love to earn. And yet who can say what "high performance" really means for mission-based nonprofits? More important, how do executives, boards, and funders get there from here?! To get clear answers, listen to the GuideStar webinar "The Seven Habits of Highly Effective Organization" on March 19 at 3 p.m. ET.

1. The Seven Habits of
Highly Effective Organizations
A Web in ar ab o u t t h e
Perf ormance Imperat ive Campaign
March 19, 2015

2. Jacob Harold
P r e s i d e n t a n d C E O , G u i d e S t a r
Cynthia Figueroa
P r e s i d e n t a n d C E O , C o n g r e s o d e L a t i n o s U n i d o s
Fay Twersky
D i r e c t o r, E f f e c t i v e P h i l a n t h r o p y G r o u p , H e w l e t t F o u n d a t i o n

3. High Performance: To What End?
3
“It wasn’t just about the number of
people we were reaching or the kind
of programs, but could we prove what
we were doing was making a
difference in the lives of the
individuals we were serving?”

4. High Performance: To What End?
4
“You’re taking somebody else’s
money to get in somebody else’s
life to try to make a difference.
You better be showing you can
make a difference.”
“You’re taking somebody
else’s money to get in
somebody else’s life to try
to make a difference.
You better be showing you
can make a difference.”

5. High Performance: To What End?
5
“If we don't know we're making
a difference, then there’s no
reason to be doing what we're
doing. We can’t sleep at night if
we don’t know we’re making an
impact.”

6. High Performance: To What End?
6
“You can sit back and
say, ‘Once we have
the money, then we’re
going to do this.’
No. Your clients
can’t wait for that.”

7. Seismic Shifts Rocking Our Sector and Society
“We’re going through this
fundamental change. We thought
we would have our parents’ lives.
Then came this earthquake that
many people still don’t see.”
7
—Sociologist Frederick Lynch

8. How these Shifts Show Up in Our Daily Lives
8
“Cuts in Hospital Subsidies Threaten Safety-Net Care”
– New York Times
“Recession, Tech Kill Middle-Class Jobs”
– Associated Press
“Child poverty in U.S. Is at Highest Point
in 20 Years, Report Finds”
– Los Angeles Times
“Small Towns Adjusting to Life Without
Police Departments”
– Dallas Morning News

9. The Pressure Is Rising
9
Nonprofit and
Public Sector
Organizations

10. Our Audacious Vision...
10
High
Performance
Trigger a mindshift within a vital core
of the social sector to see mission
and performance as inextricably linked

11. First Steps
11
We recognized the need for common definition of “high-
performance organization” and framework for achieving
So we collaboratively developed a definition and seven pillars
of high performance

12. A Framework for Social-Sector Excellence
12

13. Our Common Definition of “High Performance”
13

14. Pillar 1: Leadership Above All
14

15. Pillar 1: Children’s Aid Society (NYC)
15
Rich Buery, Jr, former President and CEO, Children’s Aid Society
(now Deputy Mayor of New York City)

16. Pillar 2: Disciplined Management
16

17. Pillar 2: Congreso de Latinos Unidos (Philadelphia)
17
Cynthia Figueroa, President and CEO

18. Pillar 3: Great Programs
18

19. Pillar 3: Youth Villages (nationwide)
19

20. Pillar 4: Financial Health
20

21. Pillar 4: Hewlett’s Performing Arts Program
21
School of Arts & Culture at Mexican Heritage Plaza
San Jose, CA

22. Pillars 5, 6, 7: Learning, Improvement, Impact
22

23. Pillars 5, 6, 7: BELL (nationwide)
23
Tiffany Cooper Gueye, Ph.D., CEO

24. Near-Term Objectives
24
Ambassadors (100-150) jell as a community
25 nonprofits use the PI in a meaningful way
3-5 foundations adopt the PI for themselves and their grantees
3 information and/or charity-rating providers build the PI into their offerings
2 vendors prominently use the PI in their suites of products and services
2 prominent nonprofit management and leadership programs incorporate the
PI as a core staple in their products and services
One institution creates or adapts a prominent award aligned with the PI

25. Putting the PI to Use
25

26. Putting the PI to Use
26

27. Putting the PI to Use
27

28. Putting the PI to Use
28

29. Join the Campaign
29
Explore ways to apply the PI within your organization
Spread the word with your colleagues, networks
Help us make the PI better
Learn more at performanceimperative.org
#NPStrong

30. Good luck on your journey!
30
“History never looks like history when
you are living through it.”
─ John W. Gardner