The Hartford Public Library shared how they are building social relationships & bridging social capital through their inclusive approach to immigrant civic engagement. Presentation given at CTG's workshop on "The Role of Public Libraries in Enabling Open Government," May 7-8, 2014 in Alexandria, VA. Find out more at http://imls.ctg.albany.edu/.
This document discusses emotional intelligence and its components. It notes that emotional intelligence involves self-awareness, managing your own emotions, motivation, understanding others' emotions, and managing relationships. It also discusses the adaptive unconscious and how first impressions and thin-slicing can lead to biases, but that exposure to different experiences and positive associations can help retrain implicit biases.
CTG developed a draft framework designed to help public libraries understand the roles they might play in fostering open government in their communities. The framework includes existing and potential initiatives that can support/foster Open Gov’t to help libraries decide which initiatives are most appropriate for a given community or will likely generate the most value for that community. Find out more at http://imls.ctg.albany.edu/.
A review of the first day of CTG's workshop on "The Role of Public Libraries in Enabling Open Government," May 7-8, 2014 in Alexandria, VA. Find out more at http://imls.ctg.albany.edu/.
Manchester 31 jan 2013 final introduction to a systems approach to coachingasuthgb
This document provides an introduction to systems coaching and a systems approach. It outlines that systems coaching works with relationships and helps reveal the strengths and obstacles within a system so the system can find its own answers. The document also discusses designing partnership alliances by creating an atmosphere of shared responsibility and identifying a "third entity" for the relationship. Key skills for systems coaching are discussed like asking open questions, active listening, and remaining non-judgmental to help raise awareness of the system. A constellating tool method is introduced to recreate systems visually and gain a deeper understanding to move towards action.
The Hartford Public Library shared how they are building social relationships & bridging social capital through their inclusive approach to immigrant civic engagement. Presentation given at CTG's workshop on "The Role of Public Libraries in Enabling Open Government," May 7-8, 2014 in Alexandria, VA. Find out more at http://imls.ctg.albany.edu/.
This document discusses emotional intelligence and its components. It notes that emotional intelligence involves self-awareness, managing your own emotions, motivation, understanding others' emotions, and managing relationships. It also discusses the adaptive unconscious and how first impressions and thin-slicing can lead to biases, but that exposure to different experiences and positive associations can help retrain implicit biases.
CTG developed a draft framework designed to help public libraries understand the roles they might play in fostering open government in their communities. The framework includes existing and potential initiatives that can support/foster Open Gov’t to help libraries decide which initiatives are most appropriate for a given community or will likely generate the most value for that community. Find out more at http://imls.ctg.albany.edu/.
A review of the first day of CTG's workshop on "The Role of Public Libraries in Enabling Open Government," May 7-8, 2014 in Alexandria, VA. Find out more at http://imls.ctg.albany.edu/.
Manchester 31 jan 2013 final introduction to a systems approach to coachingasuthgb
This document provides an introduction to systems coaching and a systems approach. It outlines that systems coaching works with relationships and helps reveal the strengths and obstacles within a system so the system can find its own answers. The document also discusses designing partnership alliances by creating an atmosphere of shared responsibility and identifying a "third entity" for the relationship. Key skills for systems coaching are discussed like asking open questions, active listening, and remaining non-judgmental to help raise awareness of the system. A constellating tool method is introduced to recreate systems visually and gain a deeper understanding to move towards action.
State and local governments are exploring new ways to open their governments using technology to engage citizens, increase transparency and accountability. Such efforts provide new opportunities and challenges for public libraries as citizens turn to them for both access to and assistance in their interactions with government. Local open government efforts take place within defined geographically-bound communities that have an existing ecosystem of interrelated people, entities, practices, values, and information sources that supports community information needs. Libraries can have a critical influence on an ecosystem and the success of such an initiative. Find out more at http://imls.ctg.albany.edu/.
Theresa Pardo, Director of CTG, presents on the issues for public libraries that are seeking to proactively engage with government partners and other key stakeholders to develop portfolios of programs and services geared toward the realization of a more open government, and addresses the challenges of balancing traditional programs and services with public library capabilities and resources.
This document outlines an agenda for a workshop on developing coaching skills. The workshop will be facilitated by Gillian Forrester, Chris Andreou, and Jan Portillo. Participants will learn to identify the similarities and differences between teaching, mentoring, and coaching. They will practice active listening, questioning, and feedback skills through peer coaching. Participants will also explore how a coaching approach can be applied in their current roles. The document provides introductions to the facilitators and defines coaching. It discusses models for coaching including GROW and OSCAR. Participants will have a chance to practice coaching skills through a practical exercise.
State and local governments are exploring new ways to open their governments using technology to engage citizens, increase transparency and accountability. Such efforts provide new opportunities and challenges for public libraries as citizens turn to them for both access to and assistance in their interactions with government. Local open government efforts take place within defined geographically-bound communities that have an existing ecosystem of interrelated people, entities, practices, values, and information sources that supports community information needs. Libraries can have a critical influence on an ecosystem and the success of such an initiative. Find out more at http://imls.ctg.albany.edu/.
Theresa Pardo, Director of CTG, presents on the issues for public libraries that are seeking to proactively engage with government partners and other key stakeholders to develop portfolios of programs and services geared toward the realization of a more open government, and addresses the challenges of balancing traditional programs and services with public library capabilities and resources.
This document outlines an agenda for a workshop on developing coaching skills. The workshop will be facilitated by Gillian Forrester, Chris Andreou, and Jan Portillo. Participants will learn to identify the similarities and differences between teaching, mentoring, and coaching. They will practice active listening, questioning, and feedback skills through peer coaching. Participants will also explore how a coaching approach can be applied in their current roles. The document provides introductions to the facilitators and defines coaching. It discusses models for coaching including GROW and OSCAR. Participants will have a chance to practice coaching skills through a practical exercise.