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This document outlines 6 key areas for a successful ecommerce business: product-content, platform/UX, delivery, customer care, outbound marketing, and contact information. It emphasizes having quality, innovative, and personalized products; a responsive site optimized for search; timely delivery with good packaging and free shipping; 360-degree customer support available 24/7 on social media and chat; social media and search engine marketing ads; and building the brand. The document was created by Nacho Rosés Ustariz and includes his email, social media handles, and LinkedIn profile.






