Interested in catching your customer’s interest, but don’t know how to go about it? Well then, it may be time for you to consider revamping your customer engagement strategy. With the modernization of the business world, the concept of engaging customers has changed quite a bit. In fact, many companies are constantly on the hunt for innovative ways to find and retain loyal customers. In this article, we will cover everything you need to know about customer engagement and how to increase it. Moreover, we will also explore CRM for customer engagement and more.