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Changes in the Marketplace
Rate of Change
Source: Marketing Leadership Council resource
Art: Grant Wood (1891-1942), American Gothic 1930 ; The New American Gothic ©Lou Beach
The Changing Consumer
Tough Economic Pressures
5.9%
4.7%
2.8%
0%
8%
1998-99 2000-01 2001-02
Food manufacturers’ top-line growth slowed to 2.8%
Lowest level in
10 years!
Source: Financial Performance Report – Summer 2003 – GMA & Swander Pace & Company
Efficiency Tactics Running Out
Source: Marketing Leadership Council resource
CPM Up – Effectiveness Down
Source: Marketing Leadership Council resource
“We are drowning in information
and starved for knowledge.”
- Unknown
Photo: ©Lou Beach , created for The New York Times
“Marketers are desperate for
better results in world where
the old tools are becoming
more expensive and less attractive.
If a new model isn't developed, the old one will
simply collapse.”
-Steve Heyer
A Change Imperative
Global + Local
How can we contribute?
What should we do differently?
How will we know when we get there?
Provide an holistic view
1
2
3Inspire action
Predict the future
Provide an holistic view1
24,000 square feet
47 fireplaces
10,000 windows
Six kitchens160 rooms
Intercom system Patented no-clog sinkWool wall insulation
Source: Sales executive council research
The Price of Parts
• Different Locks
• 65 Doors Leading to Blank Walls
• 13 Staircases Abandoned
• 24 Skylights in Floors
147
0
0
25
50
75
100
125
150
175
Builders Architects
$5.5 million total cost over 38 years
Source: Sales executive council research
Winchester House Workforce 1884
Image: gjs.com
From… To…
Provide an holistic view
Predict the future 2
Go Beyond…
Inspire action3
The Assignment
Provide a holistic view
1
Slower is Faster
A Diverse Team
Types of Relationships
Committed
Close
Casual
Voluntary or
InvoluntaryGetting
Acquainted
Voluntary or
Involuntary
Predict the future
2
Source: http://www.suphawut.com/images/brain_left_right.gif
Inspire action
3
Structural Equation Modeling
Result: Drives Consumption Volume
Video
Marketing Applications…
Portfolio Management
Brand Profiles
The Beverage Landscape
…And Beyond
Consumers
Investment Community
& Stockholders
Employees
Customers & Suppliers
Bottlers
Provide a holistic view
1
2
3Inspire action
Predict the future
Quote: Alan Kay

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5 - RAVI SPEECH 10 17 2003 SF