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4
Ways AI and
Humans are
Changing the
Future of Insurance
Underwriters are taking advantage of
advanced automation and human-in-the-
loop (HITL) workforces to preprocess
insurance applications so they can provide
quotes quickly and win more business.
“Only 35% of insurers have adopted
advanced data analysis tools such as ML-
based pricing and risk models. These tools
are critical to unlocking new data potential
and enabling more accurate
risk assessments.”
The World Property & Casualty Insurance Report 2022
Underwriting
automation
1
Carriers are partnering with insurtech
companies to get property insights and
predictive analytics from aerial data that
helps people make more informed decisions
throughout the policy lifecycle.
“Over two-thirds [of surveyed insurers]
report that predictive analytics have helped
reduce issues and underwriting expenses,
while 60% credit the additional insights for
increases in sales and profitability.”
The Financial Rationale for Predictive Analytics
Data-driven
decision making
2
Insurance sales teams are using natural
language processing and call audits to
improve the performance of business
development reps and sell more policies.
“PwC’s AI Predictions survey revealed
that 65% of insurance executives believe
their AI investments paid off in the form of
better customer experiences.”
PricewaterhouseCoopers: “AI for Insurance Companies”
Sales
optimization
3
Insurers are creating AI-based platforms to
analyze 3-D images of vehicle damage in
real time to speed claims processing.
“Insurers say that the most significant
barriers to AI adoption are cost to implement
(73%), lack of workforce skill (65%),
and time to market (53%).”
Solera Innovation Index
Claims
processing
4
Uncover more insights into how insurers and
insurtech companies are using advanced automation
and AI for underwriting, data-driven decisioning, sales
optimization, and claims processing in the full guide:
AI + Humans: The Future of Insurance.
Break the
barriers to
AI adoption
in insurance
Read the full ebook

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4 Ways AI and Humans are Changing the Future of Insurance.pdf

  • 1. 4 Ways AI and Humans are Changing the Future of Insurance
  • 2. Underwriters are taking advantage of advanced automation and human-in-the- loop (HITL) workforces to preprocess insurance applications so they can provide quotes quickly and win more business. “Only 35% of insurers have adopted advanced data analysis tools such as ML- based pricing and risk models. These tools are critical to unlocking new data potential and enabling more accurate risk assessments.” The World Property & Casualty Insurance Report 2022 Underwriting automation 1
  • 3. Carriers are partnering with insurtech companies to get property insights and predictive analytics from aerial data that helps people make more informed decisions throughout the policy lifecycle. “Over two-thirds [of surveyed insurers] report that predictive analytics have helped reduce issues and underwriting expenses, while 60% credit the additional insights for increases in sales and profitability.” The Financial Rationale for Predictive Analytics Data-driven decision making 2
  • 4. Insurance sales teams are using natural language processing and call audits to improve the performance of business development reps and sell more policies. “PwC’s AI Predictions survey revealed that 65% of insurance executives believe their AI investments paid off in the form of better customer experiences.” PricewaterhouseCoopers: “AI for Insurance Companies” Sales optimization 3
  • 5. Insurers are creating AI-based platforms to analyze 3-D images of vehicle damage in real time to speed claims processing. “Insurers say that the most significant barriers to AI adoption are cost to implement (73%), lack of workforce skill (65%), and time to market (53%).” Solera Innovation Index Claims processing 4
  • 6. Uncover more insights into how insurers and insurtech companies are using advanced automation and AI for underwriting, data-driven decisioning, sales optimization, and claims processing in the full guide: AI + Humans: The Future of Insurance. Break the barriers to AI adoption in insurance Read the full ebook