SlideShare a Scribd company logo
1 of 3
Download to read offline
34 JUNE 2013
BUSINESS
T
Audit quality –
the role of
management
Jannine Mountford CA, a member on
NZICA’s Corporate Sector Advisory Group,
talks about management’s responsibility
for contributing to audit quality.
By Zowie Murray CA
he International Auditing and Assurance Standards
Board (IAASB) does not attempt to define audit quality
in the Framework for Audit Quality (the Framework).
It acknowledges that different stakeholders are likely
to have different perspectives about the nature of audit
quality. Jannine Mountford CA, Chief Financial Officer
(CFO) at New Zealand Rugby Union (NZRU), believes audit quality
relates to whether the users’ perception of the credibility of the
financial statements has increased as a result of the audit.
The way in which management and auditors interact can have
a particular impact on audit quality. This is consistent with the
measures Mountford uses to determine whether a quality audit has
been performed. “The auditor’s ability to talk through technical and
business issues provides reassurance through information sharing,”
she says.
“My other key measure is keeping to the timeframe when under
pressure to report, without increased audit fees.”
An auditor who has the ability to benchmark against other clients
in similar industries is the most insightful, therefore the success of an
audit can be measured by the quality of those interactions.
However these interactions often need to go beyond management, and
extend to all employees of the audited entity, not just the finance team.
“An audit is not just a statutory requirement, it’s a learning
opportunity,” she says.
It is management’s responsibility to create an environment where
all staff embrace a constructive relationship with the auditors, and
have a high level of integrity.
Mountford, who was formerly Commercial
Manager of Fletcher Building Roof Tile
Group and has held senior finance roles
in various organisations, uses the analogy
of a game of rugby to encourage her
finance team.
“Completing year end is like the end of a
rugby game. Whether the All Blacks have won
or lost, there’s always that high-performance
review at the end of the game of how they’ve
actually done, and that’s how I see auditing.
It’s our own review of our performance, to
promote continuous improvement.”
An essential way in which management
can help produce an efficient audit is
through being prepared. Having all the
audit deliverables ready for the auditor at
the start of the audit will mean management
is not responsible for any delays. Although
management can contribute to audit
efficiency in this way, Mountford says an
efficient audit has to be primarily driven by
the auditor.
“They have to be proactive during the
planning phase and lead that process.”
In terms of effectiveness, it helps to have
good discussions at the initial planning
meeting to set the scene for what’s been
happening in the year. This way the auditor
can get a sense of where the risk areas might
be in order to target their audit work.
However, an open and constructive
relationship between the auditor and
management needs to be distinguished from
one of over-familiarity. It is vital for audit
quality that auditors remain professionally
sceptical and objective by being prepared to
challenge the reliability of the information
they are given. Mountford says they need to
maintain independence.
“It’s a relationship between two parties
both acting in professional capacities and
working towards the same end goal. The
main thing is there is trust on both sides.”
Likewise, management needs to have a
good working relationship with the audit
committee. Mountford believes the “closed-
door” meeting between the auditors and the
audit committee should to be viewed as a
positive one.
“Itgivestheauditcommitteetheopportunity
to ask the questions that perhaps they feel
they can’t ask with management there, which
gives them an extra level of comfort”.
35JUNE 2013
She says the skill set of the audit committee is important,
and this can affect the quality of such interactions. A client who
gets the most out of an audit is one who has an empowered Audit
Committee, which comes from possessing an appropriate combination
of skills.
Management are a key participant in the financial reporting
supply chain. They are responsible for the preparation of the
financial statements and for ensuring they comply with the
applicable financial reporting framework. Management have the
ability to enable audit quality, and the culture within the audited
entity is vital for this to be achieved. In the absence of cooperation
and open dialogue, it is unlikely that a quality audit can be
performed efficiently.
Zowie Murray CA is a Technical Advisor on NZICA’s Technical Services Team.
Audit quality –
multiple perspectives
Audit quality is a multifaceted
concept without a universally
acknowledged definition. Therefore,
in order to obtain an understanding,
it must be approached from a
number of perspectives. This is
why we are producing this series of
articles from opinion leaders which
explore the responsibility of several
different parties for contributing to
and enhancing audit quality.
Previously we have looked at the
roles that the standard setter and
the audit committee perform in
audit quality and next month we
will continue to bring you further
perspectives on this important topic.
...an open and constructive
relationship between the
auditor and management
needs to be distinguished
from one of over-familiarity.
The fuel card that helps you run things your way.
It’s tough out there. You need to be even more competitive and productive. So put us to work
for you. Mobilcard helps you deal with the demanding role of running your fleet, leaving you
free to get on with the job or to chase new business.
Put yourself back in the driving seat with Mobilcard.
For more information please contact Mobilcard Sales on 0800 662 458,
email mobilcardsales@exxonmobil.com or visit mobilcard.co.nz
MOB1405_AJB
MOB1405_AJB.indd 1 10/05/13 12:38 PM
Copyright of Chartered Accountants Journal is the property of Institute of Chartered
Accountants of New Zealand and its content may not be copied or emailed to multiple sites or
posted to a listserv without the copyright holder's express written permission. However, users
may print, download, or email articles for individual use.

More Related Content

Similar to 4. Management June 2013

Service 2020: Return on Service Survey
Service 2020: Return on Service Survey Service 2020: Return on Service Survey
Service 2020: Return on Service Survey BDO Ukraine LLC
 
Effective Benchmarking For Project Management.pdf
Effective Benchmarking For Project Management.pdfEffective Benchmarking For Project Management.pdf
Effective Benchmarking For Project Management.pdfR Borres
 
The journey to become a truly customer experience-driven company
The journey to become a truly customer experience-driven companyThe journey to become a truly customer experience-driven company
The journey to become a truly customer experience-driven companyClaus Høyer Madsen
 
CGMA-Business-partnering-report.pdf
CGMA-Business-partnering-report.pdfCGMA-Business-partnering-report.pdf
CGMA-Business-partnering-report.pdfCharlesSantos916653
 
9 Critical Components for A Successful Client Interaction Framework
9 Critical Components for A Successful Client Interaction Framework 9 Critical Components for A Successful Client Interaction Framework
9 Critical Components for A Successful Client Interaction Framework Chazey Partners
 
Project on performance appraisal
Project on performance appraisalProject on performance appraisal
Project on performance appraisalayushi pandey
 
Performance appraisal-project-report
Performance appraisal-project-reportPerformance appraisal-project-report
Performance appraisal-project-reportBabu Shiva
 
How to evaluate the impact from learning
How to evaluate the impact from learning How to evaluate the impact from learning
How to evaluate the impact from learning Mercuri International
 
Optimise_Performance Management_WhitePaper.pdf
Optimise_Performance Management_WhitePaper.pdfOptimise_Performance Management_WhitePaper.pdf
Optimise_Performance Management_WhitePaper.pdfJo Andrews
 
3600 Evaluation Matrix for Selecting the Right Outsourcing Partner
3600 Evaluation Matrix for Selecting  the Right Outsourcing Partner3600 Evaluation Matrix for Selecting  the Right Outsourcing Partner
3600 Evaluation Matrix for Selecting the Right Outsourcing PartnerR Systems International
 
Ultimate guide to performance measurement
Ultimate guide to performance measurementUltimate guide to performance measurement
Ultimate guide to performance measurementRebecca Manjra
 
project-report-on-total-quality-management
project-report-on-total-quality-managementproject-report-on-total-quality-management
project-report-on-total-quality-managementSanket Varma
 
Agility boosts performance: Guide for your agile transformation journey
Agility boosts performance: Guide for your agile transformation journeyAgility boosts performance: Guide for your agile transformation journey
Agility boosts performance: Guide for your agile transformation journeySebastian Olbert
 
Does your approach to Performance Management ‘Sing’ or ‘Sting’?
Does your approach to  Performance Management  ‘Sing’ or ‘Sting’?Does your approach to  Performance Management  ‘Sing’ or ‘Sting’?
Does your approach to Performance Management ‘Sing’ or ‘Sting’?Pivot Software
 
Top 7 tips for successful benchmarking
Top 7 tips for successful benchmarkingTop 7 tips for successful benchmarking
Top 7 tips for successful benchmarkingRegina Antony
 

Similar to 4. Management June 2013 (20)

CAE as CEO
CAE as CEOCAE as CEO
CAE as CEO
 
Service 2020: Return on Service Survey
Service 2020: Return on Service Survey Service 2020: Return on Service Survey
Service 2020: Return on Service Survey
 
Effective Benchmarking For Project Management.pdf
Effective Benchmarking For Project Management.pdfEffective Benchmarking For Project Management.pdf
Effective Benchmarking For Project Management.pdf
 
The journey to become a truly customer experience-driven company
The journey to become a truly customer experience-driven companyThe journey to become a truly customer experience-driven company
The journey to become a truly customer experience-driven company
 
CGMA-Business-partnering-report.pdf
CGMA-Business-partnering-report.pdfCGMA-Business-partnering-report.pdf
CGMA-Business-partnering-report.pdf
 
9 Critical Components for A Successful Client Interaction Framework
9 Critical Components for A Successful Client Interaction Framework 9 Critical Components for A Successful Client Interaction Framework
9 Critical Components for A Successful Client Interaction Framework
 
Solstice research zimmer
Solstice research zimmerSolstice research zimmer
Solstice research zimmer
 
Project on performance appraisal
Project on performance appraisalProject on performance appraisal
Project on performance appraisal
 
Performance appraisal-project-report
Performance appraisal-project-reportPerformance appraisal-project-report
Performance appraisal-project-report
 
How to evaluate the impact from learning
How to evaluate the impact from learning How to evaluate the impact from learning
How to evaluate the impact from learning
 
Optimise_Performance Management_WhitePaper.pdf
Optimise_Performance Management_WhitePaper.pdfOptimise_Performance Management_WhitePaper.pdf
Optimise_Performance Management_WhitePaper.pdf
 
3600 Evaluation Matrix for Selecting the Right Outsourcing Partner
3600 Evaluation Matrix for Selecting  the Right Outsourcing Partner3600 Evaluation Matrix for Selecting  the Right Outsourcing Partner
3600 Evaluation Matrix for Selecting the Right Outsourcing Partner
 
Ultimate guide to performance measurement
Ultimate guide to performance measurementUltimate guide to performance measurement
Ultimate guide to performance measurement
 
project-report-on-total-quality-management
project-report-on-total-quality-managementproject-report-on-total-quality-management
project-report-on-total-quality-management
 
Agility boosts performance: Guide for your agile transformation journey
Agility boosts performance: Guide for your agile transformation journeyAgility boosts performance: Guide for your agile transformation journey
Agility boosts performance: Guide for your agile transformation journey
 
Vijay
VijayVijay
Vijay
 
CMAS - Flyer
CMAS - FlyerCMAS - Flyer
CMAS - Flyer
 
Does your approach to Performance Management ‘Sing’ or ‘Sting’?
Does your approach to  Performance Management  ‘Sing’ or ‘Sting’?Does your approach to  Performance Management  ‘Sing’ or ‘Sting’?
Does your approach to Performance Management ‘Sing’ or ‘Sting’?
 
Top 7 tips for successful benchmarking
Top 7 tips for successful benchmarkingTop 7 tips for successful benchmarking
Top 7 tips for successful benchmarking
 
AmplioGroup Brochure 2019
AmplioGroup Brochure 2019AmplioGroup Brochure 2019
AmplioGroup Brochure 2019
 

More from Zowie Murray

8. NZICA October 2013
8. NZICA October 20138. NZICA October 2013
8. NZICA October 2013Zowie Murray
 
7. Investor September 2013
7. Investor September 20137. Investor September 2013
7. Investor September 2013Zowie Murray
 
6. Academic August 2013
6. Academic August 20136. Academic August 2013
6. Academic August 2013Zowie Murray
 
2. Standard Setter April 2013
2. Standard Setter April 20132. Standard Setter April 2013
2. Standard Setter April 2013Zowie Murray
 
1404 Audit client A&C
1404 Audit client A&C1404 Audit client A&C
1404 Audit client A&CZowie Murray
 
1403 Legislative updates
1403 Legislative updates1403 Legislative updates
1403 Legislative updatesZowie Murray
 
1402 Audit Pricing Politics
1402 Audit Pricing Politics1402 Audit Pricing Politics
1402 Audit Pricing PoliticsZowie Murray
 
1311 Reviews reviewed
1311 Reviews reviewed1311 Reviews reviewed
1311 Reviews reviewedZowie Murray
 
1305 Licensed to Audit!
1305 Licensed to Audit!1305 Licensed to Audit!
1305 Licensed to Audit!Zowie Murray
 
1305 Changes for Charities
1305 Changes for Charities1305 Changes for Charities
1305 Changes for CharitiesZowie Murray
 
1303 Financial Reporting Changes
1303 Financial Reporting Changes1303 Financial Reporting Changes
1303 Financial Reporting ChangesZowie Murray
 
1303 Code of Ethics
1303 Code of Ethics1303 Code of Ethics
1303 Code of EthicsZowie Murray
 
1302 Assurance requirements
1302 Assurance requirements1302 Assurance requirements
1302 Assurance requirementsZowie Murray
 
1210 Auditor Reporting
1210 Auditor Reporting1210 Auditor Reporting
1210 Auditor ReportingZowie Murray
 
1209 Auditor Withdrawal
1209 Auditor Withdrawal1209 Auditor Withdrawal
1209 Auditor WithdrawalZowie Murray
 
1208 Assurance engs on GHG stmts
1208 Assurance engs on GHG stmts1208 Assurance engs on GHG stmts
1208 Assurance engs on GHG stmtsZowie Murray
 
1204 Assurance Providers Respond
1204 Assurance Providers Respond1204 Assurance Providers Respond
1204 Assurance Providers RespondZowie Murray
 
1405 Potential of Assurance
1405 Potential of Assurance1405 Potential of Assurance
1405 Potential of AssuranceZowie Murray
 
1209 Money Laundering
1209 Money Laundering1209 Money Laundering
1209 Money LaunderingZowie Murray
 
1115-35 LA_KAM Guidance Paper_Web_FA
1115-35 LA_KAM Guidance Paper_Web_FA1115-35 LA_KAM Guidance Paper_Web_FA
1115-35 LA_KAM Guidance Paper_Web_FAZowie Murray
 

More from Zowie Murray (20)

8. NZICA October 2013
8. NZICA October 20138. NZICA October 2013
8. NZICA October 2013
 
7. Investor September 2013
7. Investor September 20137. Investor September 2013
7. Investor September 2013
 
6. Academic August 2013
6. Academic August 20136. Academic August 2013
6. Academic August 2013
 
2. Standard Setter April 2013
2. Standard Setter April 20132. Standard Setter April 2013
2. Standard Setter April 2013
 
1404 Audit client A&C
1404 Audit client A&C1404 Audit client A&C
1404 Audit client A&C
 
1403 Legislative updates
1403 Legislative updates1403 Legislative updates
1403 Legislative updates
 
1402 Audit Pricing Politics
1402 Audit Pricing Politics1402 Audit Pricing Politics
1402 Audit Pricing Politics
 
1311 Reviews reviewed
1311 Reviews reviewed1311 Reviews reviewed
1311 Reviews reviewed
 
1305 Licensed to Audit!
1305 Licensed to Audit!1305 Licensed to Audit!
1305 Licensed to Audit!
 
1305 Changes for Charities
1305 Changes for Charities1305 Changes for Charities
1305 Changes for Charities
 
1303 Financial Reporting Changes
1303 Financial Reporting Changes1303 Financial Reporting Changes
1303 Financial Reporting Changes
 
1303 Code of Ethics
1303 Code of Ethics1303 Code of Ethics
1303 Code of Ethics
 
1302 Assurance requirements
1302 Assurance requirements1302 Assurance requirements
1302 Assurance requirements
 
1210 Auditor Reporting
1210 Auditor Reporting1210 Auditor Reporting
1210 Auditor Reporting
 
1209 Auditor Withdrawal
1209 Auditor Withdrawal1209 Auditor Withdrawal
1209 Auditor Withdrawal
 
1208 Assurance engs on GHG stmts
1208 Assurance engs on GHG stmts1208 Assurance engs on GHG stmts
1208 Assurance engs on GHG stmts
 
1204 Assurance Providers Respond
1204 Assurance Providers Respond1204 Assurance Providers Respond
1204 Assurance Providers Respond
 
1405 Potential of Assurance
1405 Potential of Assurance1405 Potential of Assurance
1405 Potential of Assurance
 
1209 Money Laundering
1209 Money Laundering1209 Money Laundering
1209 Money Laundering
 
1115-35 LA_KAM Guidance Paper_Web_FA
1115-35 LA_KAM Guidance Paper_Web_FA1115-35 LA_KAM Guidance Paper_Web_FA
1115-35 LA_KAM Guidance Paper_Web_FA
 

4. Management June 2013

  • 1. 34 JUNE 2013 BUSINESS T Audit quality – the role of management Jannine Mountford CA, a member on NZICA’s Corporate Sector Advisory Group, talks about management’s responsibility for contributing to audit quality. By Zowie Murray CA he International Auditing and Assurance Standards Board (IAASB) does not attempt to define audit quality in the Framework for Audit Quality (the Framework). It acknowledges that different stakeholders are likely to have different perspectives about the nature of audit quality. Jannine Mountford CA, Chief Financial Officer (CFO) at New Zealand Rugby Union (NZRU), believes audit quality relates to whether the users’ perception of the credibility of the financial statements has increased as a result of the audit. The way in which management and auditors interact can have a particular impact on audit quality. This is consistent with the measures Mountford uses to determine whether a quality audit has been performed. “The auditor’s ability to talk through technical and business issues provides reassurance through information sharing,” she says. “My other key measure is keeping to the timeframe when under pressure to report, without increased audit fees.” An auditor who has the ability to benchmark against other clients in similar industries is the most insightful, therefore the success of an audit can be measured by the quality of those interactions. However these interactions often need to go beyond management, and extend to all employees of the audited entity, not just the finance team. “An audit is not just a statutory requirement, it’s a learning opportunity,” she says. It is management’s responsibility to create an environment where all staff embrace a constructive relationship with the auditors, and have a high level of integrity. Mountford, who was formerly Commercial Manager of Fletcher Building Roof Tile Group and has held senior finance roles in various organisations, uses the analogy of a game of rugby to encourage her finance team. “Completing year end is like the end of a rugby game. Whether the All Blacks have won or lost, there’s always that high-performance review at the end of the game of how they’ve actually done, and that’s how I see auditing. It’s our own review of our performance, to promote continuous improvement.” An essential way in which management can help produce an efficient audit is through being prepared. Having all the audit deliverables ready for the auditor at the start of the audit will mean management is not responsible for any delays. Although management can contribute to audit efficiency in this way, Mountford says an efficient audit has to be primarily driven by the auditor. “They have to be proactive during the planning phase and lead that process.” In terms of effectiveness, it helps to have good discussions at the initial planning meeting to set the scene for what’s been happening in the year. This way the auditor can get a sense of where the risk areas might be in order to target their audit work. However, an open and constructive relationship between the auditor and management needs to be distinguished from one of over-familiarity. It is vital for audit quality that auditors remain professionally sceptical and objective by being prepared to challenge the reliability of the information they are given. Mountford says they need to maintain independence. “It’s a relationship between two parties both acting in professional capacities and working towards the same end goal. The main thing is there is trust on both sides.” Likewise, management needs to have a good working relationship with the audit committee. Mountford believes the “closed- door” meeting between the auditors and the audit committee should to be viewed as a positive one. “Itgivestheauditcommitteetheopportunity to ask the questions that perhaps they feel they can’t ask with management there, which gives them an extra level of comfort”.
  • 2. 35JUNE 2013 She says the skill set of the audit committee is important, and this can affect the quality of such interactions. A client who gets the most out of an audit is one who has an empowered Audit Committee, which comes from possessing an appropriate combination of skills. Management are a key participant in the financial reporting supply chain. They are responsible for the preparation of the financial statements and for ensuring they comply with the applicable financial reporting framework. Management have the ability to enable audit quality, and the culture within the audited entity is vital for this to be achieved. In the absence of cooperation and open dialogue, it is unlikely that a quality audit can be performed efficiently. Zowie Murray CA is a Technical Advisor on NZICA’s Technical Services Team. Audit quality – multiple perspectives Audit quality is a multifaceted concept without a universally acknowledged definition. Therefore, in order to obtain an understanding, it must be approached from a number of perspectives. This is why we are producing this series of articles from opinion leaders which explore the responsibility of several different parties for contributing to and enhancing audit quality. Previously we have looked at the roles that the standard setter and the audit committee perform in audit quality and next month we will continue to bring you further perspectives on this important topic. ...an open and constructive relationship between the auditor and management needs to be distinguished from one of over-familiarity. The fuel card that helps you run things your way. It’s tough out there. You need to be even more competitive and productive. So put us to work for you. Mobilcard helps you deal with the demanding role of running your fleet, leaving you free to get on with the job or to chase new business. Put yourself back in the driving seat with Mobilcard. For more information please contact Mobilcard Sales on 0800 662 458, email mobilcardsales@exxonmobil.com or visit mobilcard.co.nz MOB1405_AJB MOB1405_AJB.indd 1 10/05/13 12:38 PM
  • 3. Copyright of Chartered Accountants Journal is the property of Institute of Chartered Accountants of New Zealand and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use.