Marc Abrams of Hometown Telecom is evaluating app vendors and testing mobile apps in their SIP network. He has tested several mobile and desktop softphone apps, including Bria and Acrobits apps. Both the mobile and desktop apps worked well for outbound calling through the SIP network. Acrobits' dial through feature was successful but could be improved. Peer-to-peer video and instant messaging using SIP URI dialing also worked well with good audio and video quality. Next steps include determining desired feature sets and costs with vendors and identifying low hanging fruit to implement.

1. hometown telecom
Mobile App Update
Marc Abrams!
4/29/14!
+1-949-205-7755!
marc@hometowntelecom.com

2. My Current Status
❖ Learning about our network and capabilities!
❖ Learning about our current services!
❖ Evaluating app vendors and testing in our network!
❖ Quickly bottoming out on proposed solutions!
❖ Next step afterwards is to zero in on required features!
❖ After that, then we can assess the cost for each approach!
❖ Then we can start implementing and launching services

3. Hometown Telecom SIP Network
❖ Outbound calling only (no registration required)!
❖ Optimized for G.729 (5x compression)!
❖ Can support G.722 wideband (not enabled)!
❖ No “real” Caller ID (don’t know who’s really calling)!
❖ But supports SIP URI dialing (way to add features)!
❖ screen names, P2P video, P2P IM, conferencing, etc.

4. Mobile and Desktop Apps
❖ Mobile!
❖ Counterpath Bria for iPhone (CCS)!
❖ Acrobits Cloud Softphone for IOS!
❖ Acrobits Groundwire for IOS!
❖ Desktop!
❖ AG Projects Blink Pro for OS X!
❖ Counterpath Bria for Mac

5. Mobile Apps
Bria for iPhone!
❖ SMS and IM Server!
❖ VCC Server!
❖ 800lb Gorilla in softphones!
❖ BB and Desktop Apps
Cloud Softphone!
❖ Dial Through and Call Back!
❖ Balance Checking!
❖ QR Code Setup !
❖ No Desktop or BB App

6. Mobile App Test Findings
❖ Both mobile and desktop apps worked well for
outbound calling!
❖ Acrobits Dial Through feature works well but user
experience can be improved!
❖ P2P Video and IM works well using SIP URI dialing!
❖ And audio and video quality are very good

7. Next Steps
❖ Determine desired feature sets and costs with vendors!
❖ Customization is expensive!
❖ SMS and VCC servers would be interesting!
❖ Identify some low hanging fruit!
❖ Create account name/screen names for P2P features!
❖ Enable G.722 and allow endpoint negotiated codecs