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Recovering From Irregular Operations
- 1. Recovering From Irregular Operations Case Study: Richmond to Atlanta
- 2. Real Life Example 13NOV UnitedExpress 6063 Lv Richmond 820p Arr Washington/Dulles 910p *B to C gate 50 Min Connect *Rain in RIC/IAD United Express 5696 Lv Washington/Dulles 10p Arr Richmond 1148p
- 11. For Air TravelAssistance: crankyconcierge.com/ftu ftu@crankyconcierge.com (800) 747-1011 / (747) 200-4200 FTU Attendees Special 10% Discount for Sign Ups Through December 7
Editor's Notes
- #3 50 mins is tight, especially since first was from B gate but second was from C gate
- #4 Problem first shown by United – not always the case, delays picked up in diff ways
- #5 In this case, Flightstats still showed on time, so TripIt did too (same data) – later updated to show missed connect
- #6 Next is finding out how credible the delay is – will it hold? I’m cheating using Sabre, but here’s what happened (you can see this in ExpertFlyer)
- #7 It’s credible, and the ATL flight looks on time, so we need other options – looks like weather-related issues at ORD, so we will have trouble getting UA to put on another airline, start with ExpertFlyer or United.com - nothing
- #8 Next find where else United flies – (red is codeshare) – Norfolk may work
- #9 ORF is delayed but might work – still, it would be tight
- #10 Now think about other airlines since the clients needs to get there tonight – might require out of pocket – AirTran nonstop
- #11 You can use KVS tool as well as ExpertFlyer, shake it up