20098

TCS Customer Newsletter

PAKISTAN
The Spirit of Enterprise

2009, Vol: 8 / Issue: 1

TCS Employees become Employers
Corporate Scene
Taking the initiative and seizing the moment have never been a problem with the TCS
MAP Convention 2
people. The TCS Management has been strategizing for over two years a sustainable
Meeting & Exceeding
Expectations 3 path to greater growth and prosperity through franchising. Dubai based Franchise
Internally Displaced People 4 Development Services, was tasked with setting the process in motion in late 2005 in
Endorsements 11 line with TCS Chairman Mr. Khalid Awan’s vision of expanding the TCS Network. This
Thank You! 13 would see TCS grow from 204 locations in Pakistan to 500 locations and beyond.

Developing Human Capital Pioneering the franchising
Hyde Park Juniors 21 model at TCS have been its
Sidra Iqbal 22
employees who have served
Octara Review 23
the organization with distinction
World of TCS and shown the necessary flair
Chairman’s Message 2 for business.
Editorial 3
Franchisees 6 As a consequence 11 TCS Nade
Tale of Ten Tales 9
Rana Atique Arshi Saleem em Alv
i
employees have become
TCS Veterans 18 employers.
MAK the artist 19 Continued page 06
Spotlight & HeadSpeak 20

Editorial Board
Patron
Khalid N. Awan
er
Amir Nazar Javaid Hyd
Chief Editor
Jamil Janjua Zafar Masood Tariq You Asif Najam
saf
Editor
Adil Ahmad
teams up with
Graphic Designer
Syed Shahbaz The TCS people are making a
Member of voluntary donation of over Rs. 1.5
Editorial Committee Million every month towards the
Salman Akram financial and material support leading
Ali Leghari to the resettlement of the Internally
Rizwan Hafeez
Rashid Ahmed Khursheed
Displaced Persons
Saqib Hamdani Arif Kamal Ahmed ... more on page 4 & 5


My sincere best wishes to our readership, and I hope businesses are coping well
in these very dynamic and challenging times, made more so by the turmoil in
Northern Pakistan that has resulted in an unprecedented displacement of human
population. I have directed the TCS people to spare no effort in providing relief
to the internally displaced. TCS embodies the same bedrock principles which
have enabled us to serve you with a commitment that has won your trust over
the last 25 years.

It gives me great pleasure to announce the elevation of Mr Saqib Hamdani to the
position of Chief Executive Officer of TCS Private Ltd. This appointment is in
recognition of his outstanding performance as Chief Operating Officer for the past
5 years.

My sincere thanks to Mr. Jamil Janjua for his tireless services that have seen
TCS grow under his watch as CEO and Group CEO. Jamil is now taking a well
earned retirement, but only in the formal sense of the word, having reached that
magic number when one traditionally takes retirement. However, given his
enormous store of experience and business acumen, as also his youthful vitality,
JJ will continue to engage with TCS as a Consultant, a priceless resource in

Message
Chairman's these very challenging times. So even as I wish him a fond farewell, let me extend
to him a hearty welcome back! and may we continue to harmonize together in
the exploring of new horizons for many more years to come.

In the midst of a global recession, we at TCS are redoubling our efforts and taking
stock of our processes with a view to enhancing efficiencies across the board in
the service of our valued customers. In this connection we have introduced
franchising to our business model, and encouraged our employees with a flair
for business to set up their own shop under our TCS colours. Our human resource
"TCS will be recognized and is what will make the difference and decide on the level of our success, as indeed
respected as a professional, it has in the past. In this Issue of CONNECT we have celebrated the TCS people,
innovative and profitable and their efforts that have won us kudos from our valued customers.
information and knowledge
Thank you very much for reposing your trust in TCS.
based logistics services
Khalid N. Awan
enterprise"

Mr. Khalid N. Awan (Chairman TCS) presents a memento to Mr. Shaukat Tareen (Advisor to the Prime Minister
on Finance) at the 11th Convention of the Management Association of Pakistan. Mr. Asif Qadir (President,
Engro Polymer & Chemicals Limited) and Mr. Shafiq Ahmed (Chairman MAP Convention Sub-committee) are
also seen in the picture.
02 2009, Vol: 8 / Issue: 1


Meeting &
Exceeding
Expectations
Overseeing the relentless dynamics
of a 24/7 operation, Saqib Hamdani,
CEO, TCS Pvt Ltd. receives the
coveted ‘BRANDS ICON OF
PAKISTAN 2008’ as well as ‘BRAND
OF THE YEAR 2008’ Awards from
Prime Minister Yousuf Raza Gillani.

Message
Chief Editor’s
EDITORIAL
I would like to offer my sincere congratulations to
TCS on attaining its Silver Jubilee, a considerable
It is a great, albeit somber pleasure
achievement for a Pakistani enterprise given the
being here with you again with our
rough and tumble of our operating environment. It
special Silver Jubilee issue in these
comes at a time of financial turmoil in the world.
troubled times.
TCS has weathered many a storm in its young
history, relishing the challenges that have come its
My sincere thanks to our valued customers, who have been
way, and rising to the occasion each time. We have
very generous in their applause for the TCS effort, and we
learnt to seek the silver lining and find opportunity
carry their encouraging feedback in a special section. In the
in adversity. These are testing times, possibly as
cover story we raise the curtain on our band of intrapreneurs
never before, and it will take the combined resolve
turned entrepreneurs as TCS revisits its business model and
of the TCS people to face and overcome the current
explores further its franchise options. We take a fond trip down
economic impasse. But overcome we shall, of that
memory lane and revisit the Banking Contract that really put
there is no doubt, and in doing so we would have
the whiz in TCS!
made our contribution to the economic well being
of the country at large.
I would like to thank Mr. Khalid Awan for his very kind words,
and wish to express my deep gratitude for the opportunities
It continues to be a rare privilege and pleasure
that he has made available for me through TCS, and the
putting CONNECT together for TCS and its valued
many learnings and wisdoms that he has imparted over the
readership. The seriousness with which TCS has
years of our association.
taken this corporate publication has enabled me to
earn a respectable living as a researcher and writer,
I look forward to keeping my boots on in my post retirement
and for this I shall be forever grateful. My thanks to
period, and continuing to be of service to our most valued
all the wonderful people whose input has made
customers.
CONNECT the success that it has become.

Thank you for your vote of confidence.
Adil Ahmad / adil.ahmed101@gmail.com

jamil janjua

www.tcs.com.pk 03


IDPs!
and The Longing For Peace in NWFP....
and GEO's PUKAR team-up for Relief Work

Innocent people have had their lives disrupted and routines shattered
by those who would force their irrationality upon civil society through
brute force.

As a service provider to civil society, TCS too has borne part of the
brunt of this trauma, and shares in the resettlement concerns of the
Internally Displaced People.
... Alongside the TCS
TCS is doing its bit in alleviating people are making a voluntary
the suffering of the affected from donation of over Rs. 1.5 Million
Swat, and has teamed up with every month towards the
GEO TV's PUKAR, an NGO financial and material support
involved in relief work. leading to the resettlement of
the Internally Displaced
TCS Couriers throughout its
Persons ...
Network will respond to donation
calls made in response to GEO's public service announcements,
collect the cheques and deliver them to GEO's PUKAR for onward
distribution to the needy.

A number of TCS Couriers have been caught up in the Swat upheaval,
and have been provided timely relief by the Company for as long as
required until matters return to normal.

04 2009, Vol: 8 / Issue: 1


Memo
From: Muhammad Javaid (Area Business Head - Peshawar)
Sent: Friday, May 15, 2009 4:16 PM
To: Rizwan Ali Kapoor (Regional Director Operations - North), All TCS
People
Subject: Subsistence to Company Employees of Swat, Matta, Dargai and
Timergara

This morning I received a call from CEO Mr. Saqib Hamdani who
expressed his grief over the National Calamity in NWFP in which
heavy exodus from Swat and adjoining areas took place involving
over a million persons, being termed as the largest ever
displacement in the world within the short timeframe concerned.
TCS staff of Swat, Matta, Dargai and Timergara Branches also
had to leave their homes in search of safety for their families.

In these testing times, CEO Mr. Saqib Hamdani not only has shown
his personal resolve to help out the needy displaced people but
at the same time asked me to communicate the Company’s
commitment to our affected staff. He has very generously
announced a sum of Rs. 10,000/- per month per family as
subsistence allowance till such time as they return to their homes.
In addition to the subsistence allowance the families requiring
medical care will also be provided the same from the Company’s
side.

Pictures of Sheikh Yaseen and Sheikh Shehzad Relief Camps at Mardan on 17th May 09. Donations worth
Rs. 153,000/- were distributed amongst the IDPs of SWAT.
www.tcs.com.pk 05


Continued from Cover
The Spirit of Enterprise
EMPLOYEE EMPLOYER

Arif Kamal Aviation Services Pvt Ltd. does so well rather than venture into
joined TCS clearing, forwarding, technical uncharted waters this late in life.
as a Banking aircraft landing permissions, and Asif is blessed with four daughters
Courier in ground handling services for and one son. He is very fond of
aircraft both passenger and cargo. traveling and has toured the length
1986, and after
As Director Operations Al Meeqat and breadth of Pakistan.
riding a motorbike for the last 22
International Travel and Tours Pvt
years he discovered there is a
Ltd he services the Hajj and
direct co-relationship between the
Umrah traveler, and as sole
age and the waist (Umar and proprietor Maria Enterprises he
Kamar)! In short, he began finding operates the TCS franchise. Talk
the need to throttle back a bit and about entrepreneurship and a very Nadeem Alvi
take life easy. Arif says he had full plate! Khursheed is passionate has been in
never imagined that one day he about cricket, having played the this line of
would be running his own game as an all-rounder. work for 11
years, having
business, and when the idea was
joined TCS in 1990
broached to him by the TCS
as Sales Executive. In July 2008
Management he was startled and
he gave up his job as Business
entirely unsure how he would
Development Manager TCS
handle the transition from Logistics to take up the Franchise
employee to employer. He says Asif Najam offer. Married with three kids
that he is now beginning to find has come to (boys), moving from employee to
his feet, and for the last six months the TCS self-employed is a big step in
since acquiring the franchise his Franchise the Nadeem’s life. “Raising a family
entire focus has been on hard way. He on a salary in these inflationary
marketing. “Business has joined TCS in 1985 times is at best an uphill task”,
as a Courier, and 23 years later says Nadeem. “As a franchisee
exceeded expectations!” says Arif,
had risen to Business this is my own business, and it will
who has been blessed with three
Development Manager Corporate prosper in direct proportion to the
grown up sons, two of whom are
Sales. In January 2008 Asif effort that I put into it.” His game-
engineers with jobs, and the
succumbed to the entrepreneur plan is to grow the Express Center
youngest is in college intent upon that had lurked in him his whole and take it to the next level and
becoming an engineer as well. life, took retirement from TCS, and beyond in terms of profitability.
invested in catering business intent
upon becoming a late blooming
millionaire. However, there is many
a slip between the cup and the lip,
a lesson that Asif learnt the hard
Khursheed way after his partners and Rashid
Ahmed associates had cooked his goose Ahmed
Khan nice and proper. “One only learns joined TCS in
obtained his the depth of a well after 1991 as
TCS franchise in descending into it,” says Asif Operations
2003, and he is an philosophically. His old employers Assistant, and was
aviation veteran with time spent came to his rescue upon hearing working in the Customers Services
as Duty Station Manager with Aero of his misadventures, and the TCS department when he resigned six
Asia and General Manager Management suggested he take months ago to set up his own TCS
Operations with Safe Air. His own on a franchise and take further Franchise. “I am enjoying myself
company Track Triangle the business that he already knew a lot!” says Rashid.

06 2009, Vol: 8 / Issue: 1


“The activity is increasing, and my He continues with his photography
good relations with the old hobby, and enjoys cooking and
customers are proving extremely Arshi Saleem
playing cricket, and is very upset
useful.” There was initially the fear started her
about the terrorism related
of the unknown, he says, but his TCS
negative image that Pakistan has
good knowledge of the business Franchise on
acquired that has dispatched its
has stood him in good stead, and the 1st of
cricket tourism sector for a huge
he would like to acquire a second October 2008
six clear out of the stadium.
franchise in the next year. “One having joined the company on the
cant depend upon walk-in 1st of February 2004 as Retail
customers, and one needs to get Sales Officer. In the short period
out and acquire business from that her franchise has been in
people. There are five hospitals, operation she has doubled the
and plenty of schools and colleges Amir Nazar
sales, and is intent upon further
in my territory, and business joined TCS in
improving the targets given to her
activity increases when operating 1993 as a
by TCS. Arshi is in her elements
one’s own business. I used to work Courier, a
running her own business which
before as well, but the passion as position in which
she does with the help of her two
self-employed goes far beyond he retired in 2006 to
that” says Rashid who has one brothers. The territory that she is
become a TCS Franchise
daughter and lives in a joint family servicing is known to her
operator. “This is a great earning
with his mother, father, four intimately, being the
opportunity and it saves me a lot
brothers and three sisters. He is neighbourhood that she has spent
of time as well,” says Amir whose
found of deep sea fishing and goes the last 24 years of her life in.
territory covers almost seventy
off whenever he can with his Alongside she is studying for her
percent of the Korangi Industrial
friends in a launch. Master’s degree in Islamic History.
Area, extending from Aventis
“The business is my family’s bread
Chowrangi to Murtaza Chowrangi.
and butter, and we put in a lot of
His target is to begin a second
hard work into it with the
franchise in the next three to five
expectation that it will grow and
Zafar years. “This line of work requires
flourish and enable for us a better
Masood good public relations skills.
standard of living,” says Arshi for
joined TCS in Working for myself I now realize
whom her academic pursuits
1993 as that the time I spend with the
provide her with a well earned
Security Officer customer is actually my investment
relief from the drudgery of work
in Grade 4 and took in the business because he is
while developing her mental
retirement in October 2008 as going to come back to me every
horizons.
Retail Sales Executive. In between time,” explains Amir, saying that
he pursued his photography hobby these are things one does not
by doing assignments for the TCS always realize when working in
internal customer publication an employed capacity. “The
Network News. Last year Zafar passion is very important and it
suffered a heart attack and found results in a whole lot of purpose Javaid Hyder
it difficult to perform the twelve that then translates into profits.” has been with
hours stints required of him earlier. Amir is very happy with the way TCS since the
The TCS Management offered him cricket is turning out and is sure 19th of
a franchise, and it has turned out that Pakistan is going to emerge September
to be just what the doctor ordered! as the most sought after team in 1994, having joined
“Financially this is much better the world. “A truly globe-trotting as Retail Sales Assistant. He
than my previous salaried job, and team that only plays overseas per resigned from the Company in
a whole lot less demanding since force of circumstances at home. March 2008 and started the
I am now my own boss! Zafar’s I am sure Mr. Jinnah would have Franchise on the 22nd of April of
ambition is to make the Express ‘approved’, and he would surely the same year. The return on his
Center more and more profitable, have developed a cricket ground investment is yet to happen, he
and is full of ideas on how to set behind his Ziarat residence!” says says, but he is very hopeful of the
about doing so. Amir tongue-in-cheek. years ahead.

www.tcs.com.pk 07


“Business in general has taken
a beating with the global Tariq Yousaf joined TCS in 1986 as a Courier, and then
economic recession and the transferred out to the TCS sponsored Sohni Express
many troubles that Pakistan has as Station Controller, rejoining TCS as Sales Officer in
faced in recent years,” says 1990. He left TCS to set up his own Franchise in August
Javaid, who feels that this is the 2008 while serving the Company as Senior Sales Manager.
time to redouble one’s efforts “While performing a job one is always a bit fearful about starting
and position oneself for when a business,” says Tariq, the only franchisee to be running two outlets. “But
the business activity begins to when the TCS Management made the offer to me it was too good to resist,
pick up. He has found himself in specially since it concerned an area that I was well familiar with. My total
pioneering roles with TCS having concentration is on making the franchise a success, and in this I follow Mr.
opened its branches in Tauheed Jinnah’s exhortation of work, work, and more work!” Tariq says he has no
Commercial and Shamsheer time for rest and recreation given the state of the economy and the call to
Commercial. The ten years that action stations across the board. However, Tariq would do well to remember
he spent at the Clifton Center in that all work and no play make Jack a dull boy. But Tariq’s no Jack! And he
SASI Arcade were very certainly ain’t no boy!
educative, he says, and feels
highly indebted to TCS from
whom he has learnt a lot. He
would like to see his business
progress and is looking forward
Rana Atique joined TCS in 1990 as Recovery Officer,
to acquiring a second TCS
and resigned his job in 2007 as Recovery Manager. It
franchise in the not too distant
has been seven months since he opened the Franchise,
future. Javaid is saddened by
and he says it is doing well and improving every day. “It
the turn for the worse that cricket
is not such a big deal, and I could easily manage another
matters have taken in Pakistan,
four such centers!” says Rana, exuding a welcome bravado
and feels that people are entitled
in these somewhat depressed times. “It is a neat and clean business with
to some healthy entertainment
little or no risk involved.” Rana is married with five daughters and one son,
in their lives.
and also involved in the property business.

Franchise

08 2009, Vol: 8 / Issue: 1


CONDUCTING BUSINESS UNDER FIRE
Muhammad Kaleem and Ghulam Akbar filed a joint submission
that dealt with the conduct of business under fire in the mega-
city of Karachi gone berserk with pain, fear and rage. The 28th
of December 2007 saw the country come to a screeching,
Every year the rank and file at TCS gets invited to violent halt. Benazir Bhutto was no more, felled by an assassin’s
share with the CONNECT readership something bullet. From the Khyber to the Arabian Sea, for three days
extraordinary that might have transpired during the people lost their minds and vent their anger and anguish in
course of their daily routines. In the life of a courier unprecedented fearsome fashion. For three continuous days
no two days are the same, with every day bringing and nights Muhammad Kaleem and
with it a fresh set of challenges. What does remain Ghulam Akbar manned the action
the same, however, is the courier’s commitment to stations on empty stomachs,
his unwritten, self-governed mandate that puts the ensuring as best as they could the
‘Customer and Company above Self’ in a corporate continuity of business at TCS. In a
culture that celebrates the TCS Core Values of bizarre sort of way they had prepared
Quality; Profitability through Efficiency; Justice; Ethical for this drill just six months before,
Behavior; and Exemplary Conduct. These Core when the city was plunged into chaos
Values, as defined by the TCS Chairman Mr. Khalid and confusion, murder and mayhem
Awan, have shaped an organization that has on the 12th day of May 2007, with
withstood the test of time, and grown from strength riots, arson and killings at several
to strength in its pursuit of customer satisfaction. centrally-located places, terrorizing Muhammad Kaleem
the whole city. TCS couriers bravely
This time we celebrate Ten Tales of extraordinary weathered the life threatening
courage and commitment, and are sure that there situation, and made as many
are many others that have gone unreported out of deliveries and pickups as were
either modesty, or because the TCS Family has possible. Providing them with close-
grown so used to traveling the extra mile in the in support were Muhammad Kaleem
service of the customer that it does not accord any and Ghulam Akbar who stayed back
special significance to such acts. The stories for two days and nights working
presented below have been translated and edited feverishly to keep things going on
by Mr. Shafique Shah, the Editor of TCS Network empty stomachs and hearts full of
News and TCS QuickCom, with their synopsis prayers that the madness would
relent and better sense would prevail.
provided by Adil Ahmad, Editor TCS Connect. Ghulam Akbar

The Ten Tales are split equally into the Winners and

COOL & COURAGEOUS
Runners-up categories. The winning filings were
from Muhammad Kaleem (Operations Manager, Shift
A General, Karachi), Ghulam Akbar (Operations
Zahid Iqbal was on duty at Faisalabad’s Circular Road Express
Officer, Shift A General, Karachi), Zahid Iqbal
Centre the day Mohatrama Benzair Bhutto joined the hallowed
(Administration Officer, Multan), Manzoor Abro (Team
ranks of the Shaheeds. There was sporadic violence and high
Leader Field Operations, Karachi), M. Sohail
tension prevailed. Zahid Iqbal had a crisis on his hands with
(Operations Assistant, Karachi), Siraj (Business
two hysterical ladies, an elderly gent
Manager, Mardan), and Tariq Khan (Operations
not in the best of health, a teenager
Assistant, Mardan). These are carried below.
desperately trying to put on a brave
face, and an injured man who had
The five runners-up comprised of Muhammad
crashed through the glass door of
Mumtaz (Area Operations Manager,Rawalpindi), M.
the Express Center while seeking
Atif Minhaj Qasmi (Senior Sales Executive INTIANA,
refuge from the street violence
Karachi), Muhammad Flower Iqbal
outside. Zahid Iqbal kept his cool
(In-Charge Debriefing, Multan), Maqbool Ahmed
and courage and managed the
(Accounts Officer, Lahore), and Muhammad Amir
situation to the satisfaction of all
(Area Accountant, Peshawar). Their stories have
concerned, including the TCS Area
been carried internally in QuickCom.
Office which received its material Zahid Iqbal
bag weighing over 16 kilos, delivered
on foot. 09
www.tcs.com.pk


AGAINST ALL ODDS
M. Sohail found himself in the thick of things, playing hide
CASE OF THE TWO SHAHJEES
Siraj and Tariq Khan got into a most unusual tangle with
and seek with rioters on Karachi roads the day following two consignees by the same name of Syed Munawwar Ali
Benazir Bhutto’s assassination. As per routine he had Shah, both collectors of antiques, and both expecting a
embarked on pickups from Guru Mandir, Orangi and Tariq shipment from their dealer! Talk about co-incidents, and this
Road Express Centres. By dusk he arrived at Banaras absolutely had to be the mother of all co-incidents! Weighing
where several vehicles were on fire with a crowd of anti- 8.5 kgs., the consignment was received at Mardan from
social elements looting innocent people and damaging Lahore with insufficient address. A Mr. Humayoon arrived
private property. Then suddenly came the deafening sound posing as the consignee's driver and insisted on receiving
of gun fire and a big sharp-edged rock hit M. Sohail’s right the shipment. On production of his CNIC the consignment
hand which began bleeding. They fled through narrow was handed over to him. The next day Syed Munawwar Ali
streets and finally reached Habib Bank Chowrangi where, Shah turned up to collect his shipment! The consignee was
like all other places, angry mobs were on the rampage. A flabbergasted and said he had no driver by the name of
police van with armed guards appeared to M. Sohail’s relief, Humayoon. The declaration made by the consignee threw
and zigzagging through the side lanes they finally reached Siraj and Tariq into a quandary and they stood there
Golimar. Gulshan Hub was totally under control of the dumbfounded. The consignee hit the roof, and said the
rioters who were damaging, destroying and setting on fire shipment contained a 300-year old valuable piece of antique,
private and government property. The pain in his injured originally from Indonesia, that had cost him some 15 lakhs
hand had unbearably increased and required immediate of rupees, and threatened to sue the Company for damages.
bandaging. After what seemed Working through NADRA Humayoon’s address and
an eternity they finally reached photograph were obtained, some
the Gulshan Hub and M. Sohail 20 miles off Mardan City in a
got down from the van and rushed village known as Jamal Garhi but
towards the hub holding the bags the man had shifted from that
of material that he had collected. location. Inquiries from the area
He then gathered the staff and Nazim bore fruit, and Humayoon
escorted them to the van. A battle was traced to a village called
had finally been won and he was Mirchkokali. It was late at night
happy to have delivered the when Siraj and Tariq arrived there,
goods. However, it was a and after some reassuring
nightmare that is likely to haunt M. Sohail Humayoon came to the door and
him all his life. accepted that he had indeed
Siraj
taken the consignment and given
it to his boss Syed Munawwar Ali

NEVER ON A SUNDAY!
Manzoor Abro reports on how his plans for a restful Sunday
Shah, who in turn upon being
contacted on the phone accepted
having received the consignment
with the family got turned upside down when he decided to and admitted that it was an error,
drop in at the office very briefly to check up on a pending a rare one at that, since he too
matter. Just his luck that a very agitated customer from was expecting a similar
Islamabad was on the phone with the officer on duty, insisting consignment! The actual
on speaking with the top management. For a moment there consignee Syed Munawwar Ali
Manzoor Abro was tempted to duck the issue and carry on Shah was delighted to say the
with his weekend picnic plans. But like always the family least upon receiving his antique,
had to take a back seat, and he and profusely thanked and
volunteered to help resolve the congratulated TCS for promptly Tariq Khan
problem, a very knotty problem tracing the consignment.
that involved a passport and airline
ticket that was two days behind
scheduled delivery. It took the rest
of the Sunday and persistent
follow-up to trace the missing
documents, and it was close to
nightfall when they were finally
delivered and the customer’s
agitation turned into gratitude. Manzoor Abro

10 2009, Vol: 8 / Issue: 1


Corporate World’s

Congratulations on the

Silver Jubilee
I would like to over the past twelve years,
congratulate TCS on encouraging us to introduce new
I was truly delighted to find out that this important services for our customers and thus
TCS has completed its Silver Jubilee milestone of their helping them improve their services to
in providing the Pakistani consumers 25th anniversary. TCS their customers. I congratulate TCS
with pure excellence. A reliable logistics has been associated on its Silver Jubilee, and on
partner is a must for any growing with us as our courier agent for over establishing an excellent courier
company, and I can say with full a decade. I sincerely appreciate the service based on international
confidence that TCS is that partner remarkable services provided by their standards. I wish them great success
which we at Philips have truly relied marketing team through all these years in their future endeavours.
upon, and they have always delivered. which is admirable, and I wish TCS M. M. Khan
I take this opportunity of congratulating tremendous success. Chief Executive Officer,
the TCS team for their dedication, and Tahir G. Sachak N.I.F.T.
hope that they will continue to serve Managing Director &
their customers with the same degree Chief Executive Officer,
of dedication for another 25 years. EFU LIFE INSURANCE
Shahid Zaki
Chairman & Chief Executive Officer,
On the occasion
PHILIPS PAKISTAN Heartiest congratulations on achieving
of your Silver
25 years of successful operation in
Jubilee I would
Pakistan by TCS. Bank Alfalah has
like to take this opportunity to thank
I hereby extend my enjoyed a mutually beneficial
TCS for the services rendered to our
heartfelt relationship with this esteemed
Organization that have enabled us to
congratulations on organization since the very beginning.
achieve our goals in the distribution of
the TCS Silver We wish more success for TCS in the
expensive medicines all over Pakistan.
Jubilee, and thank you future.
I appreciate the method that was
for the excellent services rendered by Ather Shehab
adopted in processing Cool Chain
TCS to our Organization. We Rotarians Executive Incharge, Establishment &
Products which left no room for any
provide humanitarian services; Administration Division,
fault or failing. My best wishes go to
encourage high ethical standards in BANK ALFALAH
one and all for the good work that you
all vocations; and help build goodwill have done. Keep it up! And may God
and peace in the world, as well as
address the needs of the less privileged
be with all of you and bless you Paramount
abundantly. Pharmaceuticals
people in our society. By expediting Kamran Nishat
our work TCS has partnered with us We are happy to hear the news of TCS
Managing Director,
in this service to humanity. We salute achieving 25 years in the field of
MULLER & PHIPPS
TCS for its innovation, pioneering spirit, express logistics, and proud of our
commitment and passion throughout association in the noble cause of
the world. We wish TCS greater laurels serving ailing humanity. We have been
We have had the
in the days to come. your regular client for more than a
pleasure of
Aziz Memon decade, and look forward to a mutually
working with
beneficial association in the future.
District Governor, TCS for our ‘Document Handling
Nasir M. Qureshi
ROTARY INTERNATIONAL Services’ as part of our countrywide
Chief Executive Officer,
DISTRICT 3270 (PAKISTAN & cheque clearing system. This
PARAMOUNT PHARMACEUTICALS
AFGHANISTAN) association has worked well and grown

www.tcs.com.pk 11


To all our valued customers who have
brought us this far
While TCS, the express logistics around, and what came to be operating environment that will no
company, was formally inaugurated known as the Banking Contract doubt be less than enabling. The
on the 4th of May 1983, it gave occupies a preeminent place in the Company that Engineer Khalid
new meaning to the word ‘express’ history of TCS, an unrivalled Awan founded has found itself in
in 1985 when TCS signed up with benchmark of what the private trail blazing roles, and made its
the Pakistan Banking Council to sector can achieve when called contribution to the development of
expedite the clearance of outstation upon in the service of national an entire industry focused on
cheques, and reduce the express logistics.
processing time from three weeks A lot of blood,
to seventy-two hours. The enormity Core values as defined by the
of what we accomplished at TCS sweat, and tears founding chairman have given the
by the successful execution of that have gone into the robust Company a firm anchoring
Contract was such that we were and direction: Quality; Profitability
humbled in no making of this through Efficiency; Justice; Ethical
uncertain super brand. These Behavior; and Exemplary Conduct
manner. As a have in turn created a corporate
result of our have been stripes culture of ‘Customer and Company
taking up well earned above Self’ at TCS.
that most
daunting, Engineer Khalid Awan has come
and, in the a long way from those early days
opinion of when TCS was a boutique
some, foolhardy operation, with his craft well piloted
challenge, the by his trusted aide and TCS Group
velocity of CEO Jamil Janjua. Saqib Hamdani
circulation of has manned the action stations
money went up during a crucial period of the firm’s
manifold in the growth, first as Head of Operations,
national economy of interest. TCS has earned its stripes then as Chief Operating Officer,
Pakistan, impacting meeting and exceeding and now as the Chief Executive
positively the expectations in less than enabling Officer, overseeing the relentless
prosperity of trade, environments. dynamics of a 24/7 operation. A lot
commerce and of blood, sweat, and tears have
industry. Given the storm clouds on the gone into the making of this super
world’s economic horizon, there is brand. These have been stripes
TCS helped turn a sense of urgency in the TCS rank well earned.
the system and file as it gears up for an

www.tcs.com.pk 13


celebrating its Silver Jubilee. We were TCS from the rest of the industry
the first insurance Company to appoint players. Happy 25th anniversary!
TCS, and view with great satisfaction Amir Idris
the innovative and cost effective courier Head of Supply Chain Management,
It is a pleasure to know that TCS is solutions that have catered admirably NOVARTIS PHARMA
celebrating 25 years of unsurpassed to our requirements, and their quality
service. We have been associated for of service has been beyond reproach.
the past 25 years, and count ourselves Captain Shahid Ahmed
amongst your first customers. TCS has Joint Senior Vice President & Head of
been, and remains a trend setter in Administration,
the field of express logistics. TCS staff NEW JUBILEE INSURANCE We would like to congratulate TCS on
comprises of professionals who never COMPANY the completion of 25 years of excellent
compromise on quality. service to the corporate world. TCS
Dr. Pervaz Akhter Qureshi has provided us with complete logistics
Managing Director, We feel immense solutions with enhanced capabilities
KAMAL LABORATORIES pleasure in extending over the years, and it is a nice, long
our heartiest relationship that we have developed
congratulations to TCS and enjoyed in the furtherance of our
This year TCS is on achieving the respective businesses. We wish TCS
celebrating its Silver milestone of 25 years a very prosperous future, and great
Jubilee anniversary. 25 in the field of courier and express success during the years to come.
years is a lifetime for logistics. We have always considered Zahid Iqbal
many companies, and this TCS as our partner, and have been Director Support Centers,
milestone is a great testament to your working with TCS for the last 10 years MOBILINK
past and present employees, and to to our utmost satisfaction.
your customers worldwide. Thank you M. Kabir Saleh
for your patronage and support for our Director HR & Business Development, We are pleased to
Organization. We wish you good luck SHAIGAN PHARMACEUTICALS learn that TCS has
for years to come. very successfully
M. Sadiq Khan completed 25
Director, years of express
BISMILLAH TRADERS logistics service in
Pakistan. It has been a privilege to be
We extend our heartiest associated with TCS for the last fifteen
While wishing TCS on congratulations to the TCS family on years. We wish TCS all the very best
its Silver Jubilee, it is the successful completion of 25 years. in the years ahead.
certified that TCS is We acknowledge that it is indeed a Saad Mushtaq Malik
rendering courier pleasure doing business with TCS, Executive Director Marketing,
services to NIC and we wish you the best of luck and SCHAZOO PHARMACEUTICAL
Production NADRA success in the upcoming years, and LABORATORIES
since long. They hope that our ties are made stronger
deliver our ID Card and other with the passage of time and good
shipments throughout Pakistan in the business relations. I take this opportunity
least possible time span. It is further Liaquat Sagheer to felicitate TCS on
certified that during the last couple of Associate Director, Commercial the occasion of its
months TCS has put in extra effort to Services, 25th anniversary. We
clear our additional workload of card GETZ PHARMA have a long
shipments, and deliver all association with TCS
consignments in time to the desired which we cherish, and are confident
destinations. that our business ties will further
Saeed Anwar Hamid strengthen in the years to come. I
Director Administration & Security We are proud to have a service extend to you warm and happy wishes
NADRA PAKISTAN provider like TCS as our most on this truly special occasion.
dependable business partner. The Naveed Hafeez Shaikh
It gives us caring attitude, trained personnel, and General Manager,
immense pleasure problem solving frame of mind are a THE BANK OF PUNJAB
to know that TCS is few of the qualities that distinguish

14 2009, Vol: 8 / Issue: 1


services provided by Team TCS to our
Company. On this occasion we convey
our heartiest congratulations, and
Being a satisfied customer we assure you of our best cooperation at TCS symbolizes not just a courier
appreciate Team TCS Lahore for their all times. service but is an emblem of success
efficient and reliable services extended Muhammad Umair Khan for Pakistani businesses. The way TCS
to us during the last decade. We General Manager Logistics Support, has managed customer expectations
congratulate TCS on completing 25 SUI NORTHERN is iconic to blue chip MNCs. I wish to
years of express logistics. congratulate the TCS leadership and
Amir Faisal Hashmi every team member on this very
Country Human Resources Manager, special moment of completing 25
COCA COLA years.
I am delighted to inform you that it has Riaz Qureshi
been a pleasure working with TCS. National Sales Manager,
We take this We have worked together in so many PARAZELSUS PAKISTAN
opportunity to projects, and have received complete
congratulate TCS on support from your end. During the
celebrating 25 years centralization of cheque books we got
of unmatched service. your utmost cooperation for which we
Since its inception TCS has provided are very grateful. Thank you once again
innovative solutions to all customers, for supporting us, and working in
and set new standards for its collaboration with us. Happy 25th
competitors. TCS has greatly anniversary! We are delighted to congratulate TCS
contributed to our success by providing Mohammad Tariq on its Silver Jubilee, and for ensuring
swift, safe and timely delivery of goods Head of Remittances & Clearing, their best efforts in the express logistics
and documents. A reliable courier THE ROYAL BANK OF SCOTLAND business. We congratulate the TCS
service such as yours has helped us team for bringing us the ultimate in
meet strict deadlines, and build our service!
professional image by keeping On this M. Asad Zaman
promises with all our stakeholders. We auspicious Head of Procurement Department,
wish TCS all the success in the future. occasion of the Admin Services Division,
Lt. Col. (R) Shaukat Mahmood TCS Silver Jubilee I would like to UNITED BANK LIMITED
General Manager express my gratitude for the services
Industrial Relations & Administration, that we have received over the years. It is a great pleasure to write this note
PAK ELEKTRON LIMITED We wish TCS to progress further and at the Sliver Jubilee celebrations of
continue to play its role in the TCS. Banking today is all about service
We would like to development of the corporate sector. delivery, and to keep pace with the
congratulate TCS Khawer Saeed growing internal and external
on completing 25 Country Logistics Leader, competition we at UBL greatly rely on
years. It has been DUPONT PAKISTAN the state-of-the-art logistics services
a good provided by the TCS Network. UBL
relationship, and TCS has provided us has been associated with TCS for
complete logistics solutions over the many years, but the bulk mailing and
past many years. TCS has arranged delivery tracking requirements
nationwide deliveries of our important Our philosophy is based upon building associated with Consumer Business
shipments. strong and long lasting relationships dynamics made TCS our ultimate
Azmat Ullah Khan with our customers and alliance choice for our overall Consumer
Director Administration & Sales, partners such as TCS. In an Business delivery requirements. We
LAHORE UNIVERSITY OF environment where deadlines are tight are strongly impressed by the reliability
MANAGEMENT SCIENCES (LUMS) our consistent performance has been of their Network, and on this auspicious
valued by our clients, and it is for the occasion of their 25th anniversary I
same reasons that we value our wish TCS the very best for a successful
We are pleased to learn association with TCS. Congratulations future, and look forward to a lasting
that TCS has on your 25th anniversary! business relationship.
completed 25 years Waqar Agha Muhammad Arshad
of jubilant Country Manager, Divisional Head, Consumer
performance, and GEMNET Operations,
acknowledge the UNITED BANK LIMITED

www.tcs.com.pk 15


On behalf of the Corporate Secretary, TCS has completed 25 years of
management I STATE BANK OF PAKISTAN providing perfect express mailing
convey my solutions. We congratulate the team
profound We congratulate TCS at TCS for bringing timely services to
congratulations on on the auspicious all its customers. We hope that TCS
the occasion of the occasion of their will prove more energetic, accurate
TCS Silver Jubilee Silver Jubilee. TCS and responsible as it heads towards
celebrations. We are grateful for your has been the its Golden Jubilee.
dedicated and timely services, and hallmark of quality Muhammad Nasir Memon
your commitment and affiliation with and customer Deputy General Manager, Bank
the noble cause of the hospital. We satisfaction, setting new benchmarks Properties Management,
would like to express our gratitude for for the logistics industry. We hope that HABIB BANK LIMITED
the quality of courier service your TCS will continue to innovate and
Company has provided to us for over provide even better services, and We have been
a decade. exceed customer expectations. rebranded as one
Nauman Majeed Adnan Hamid Ali of the top Middle
Manager Human Resources & Head of Administration & GSD, Eastern Banks,
Administration, BANKISLAMI and after proper
SHAUKAT KHANUM MEMORIAL due diligence TCS
CANCER HOSPITAL & RESEARCH was selected by
CENTER Samba Financial Group as their
authorized courier company. Samba,
formerly known as Crescent
We congratulate TCS on the occasion Commercial Bank Limited, has found
of their Silver Jubilee. TCS has been the services rendered by TCS as
We congratulate you on the successful a leading service provider in the extraordinary. We congratulate TCS
completion of 25 years in the field of financial sector, and is a hallmark of on their 25th anniversary, and look
express logistics. We wish you many quality and customer care, always forward to a lasting association.
happy returns on your Silver Jubilee setting new standards of service for Muhammad Sabih Akber
celebrations. We are proud to have an the express logistics industry. We hope Vice President, Centralized Operations,
esteemed courier service like TCS that TCS will continue to lead the CRESBANK
working with us. We appreciate TCS logistics industry with its competent
which is a team of professionals with team members, and provide even
a high level of quality service and better services to its customers.
customer relationship. They have Agha Asadullah
exhibited their commitment and Executive Vice President, Logistic
responsibility in handling our projects. Support & Security Wing, Operations Barclays takes this opportunity to
May Allah bring success, peace and Group, congratulate TCS for completing 25
prosperity to us all. NATIONAL BANK OF PAKISTAN successful years. We have been
Abdul Hafeez Butt working with TCS since the
Group Head, Branch Banking commencement of our business, and
Operations, Central Office, We congratulate TCS the services provided by TCS are
ALLIED BANK OF PAKISTAN on achieving the commendable. We look forward to
milestone of 25 working with TCS in the future and
years of building a healthy relationship.
We understand maintaining the Rafif Ghauri
that TCS is customers’ trust Manager Administration,
celebrating its through their BARCLAYS BANK PLC
Silver Jubilee. On service standards. We at HBL strongly
this occasion we believe in upholding corporate values,
wish to congratulate and hope TCS will maintain their values
you, and thank you for rendering high and further gain the trust of customers
quality of courier services to the State in the future.
Bank of Pakistan. We hope that your Abid Rafiq Ghazi We have been associated with TCS
Company will continue to maintain the Deputy General Manager, General for the last eight of its twenty-five years
high quality of service, and further Administration, of existence, and wish them well on
expand its scope in the future. HABIB BANK LIMITED their Silver Jubilee. Our business
Aftab Mustafa Khan relationship with all representatives of

16 2009, Vol: 8 / Issue: 1


TCS at all levels has been pleasant given this Company so much success our courier provider keeping in view
and mutually beneficial, and they have in the courier industry. its unparalleled track record. We also
promptly responded to our impromptu Irfan Amir chose TCS to fulfill our logistics needs
calls. We wish TCS well in its journey Manager Administration, as well as awarding it the contract for
ahead. AMERICAN LIFE INSURANCE an outsourced warehouse. Many times
Lt. Col. (Retd) Zia Tahir Hussain COMPANY the exceptional personalized attention
Senior Manager Administration, and timely action by TCS staff has
UFONE It is indeed saved the day for us, and we
heartening to note appreciate the professional manner in
Our heartiest that TCS is which TCS is run. We value your
congratulations to celebrating its Silver cooperation, and do not hesitate in
the TCS Jubilee in the field considering us as business partners.
Management for of express logistics. Our management wishes TCS all the
achieving 25 years We value the best in its future endeavours.
of pioneering services provided by you to our Bank, Kashif H. Rajpoot
service excellence. We can proudly and congratulate your Management Manager OSS-North,
say that TCS is by far the best Courier team on this occasion, and pray for TELENOR
and Mail Management Solution greater success of your Organization
Organization in the country. Every team in the future. Over the last few
member of TCS deserves the highest Asad Ali Sajun years of our
accolades for the unprecedented, Deputy General Manager & Head of association the
round the clock dedication, Administration/Procurement, services rendered
commitment, hard work, and loyalty to BANK AL HABIB by TCS are
its valued clients. Indeed, TCS is the unblemished and
first choice for all Mail Solution in meritorious. Keeping in
Pakistan. We wish TCS greater view the top secret nature of the
success in the years ahead. documents of this section TCS has
Ikram Nabi We are delighted to learn ensured the delivery of documents
Head of GSD, South, that TCS has completed 25 under safe and secure conditions. We
MUSLIM COMMERCIAL BANK years in the field of express logistics appreciate the services rendered by
with great success. Our relationship TCS.
Being a satisfied customer we dates back to 1992, and we have no Abid Hussain Satti
appreciate the efficient and reliable hesitation in marking TCS as the Assistant Controller Secrecy,
services provided to us by TCS. The number one courier company for very ALLAMA IQBAL OPEN UNIVERSITY
trustworthiness and timely facilitation valid reasons as follows: TCS is the
of Team TCS during the last decade only company that provides us with We have a great
has been laudable. Congratulations transport facility for our cold chain working
on completing 25 years in the field of sensitive medicinal products; TCS is relationship with
express logistics. the only company that provides real TCS built over a
Farrukh Nadeem time online access for consignment number of years of
Vice President GSD, status; TCS is the only company that close collaboration,
MUSLIM COMMERCIAL BANK settles claims at short notice whenever and we are
at fault; TCS provides international delighted that they
courier services that are comparable have completed 25
TCS has with market leaders like DHL, TNT, years of truly extraordinary service in
been FEDEX, and others. Good luck in the the crucial sector of express logistics
associated future! and contributed to our success, as
with us for Mohammad Younis Wattoo indeed the success of a host of other
the last 10 years providing logistics (Plant Manager) businesses throughout Pakistan.
services to our Head Office and 27 Bashir Ahmed Habib Congratulations, and may TCS grow
branches all over Pakistan. TCS has (Materials Control Manager), from strength to strength.
always given timely service, with their MEDIPHARM, Licencee of Hussain Adam
dedicated staff in Sales, Customer SCHERING. Manager Sales,
Service and Operations giving us INTERNATIONAL FOUNDATION &
special attention. On this special We started GARMENTS
occasion of its 25th anniversary I would operation in
like to commend the Chairman TCS, late 2004, and
Mr. Khalid Awan, whose efforts have chose TCS as

www.tcs.com.pk 17


TCS VETERANS
Employees who have spent 20+ years with the Company

Godfrey he is one of five sisters and two Syed
Joseph brothers. Iqbal is married with two sons Naushad
joined DHL on (Suffiyan and Samad) and daughter
Haider
October 17, Misbah who is a budding artist and the
joined TCS as
1982 and recipient of a TCS award in 2002.
a sales officer
then in year 1988,
transferred to Iqbal has played cricket and hockey,
and was born in
TCS upon likes to watch the National Geographic
Sukkur on the
its inception, channel, has no preferences in movies
10th of March
a fact that or actors, and his favourite food
1962. His late father
makes him a proud member of comprises of yellow Lentil (Daal) eaten
worked for EXXON in Daharki, and he
the senior employees club! He was with plain rice, potato cutlets and green
has two brothers and a sister. Naushad
born on the 18th of January, 1963 in salad.
has been very active on the sports
Karachi, and is married with three sons field, and has played Squash and
and a daughter. Bruce Willis and Mohammad Table-tennis professionally, with an
Stephen Segal are his favourite movie Yousuf interest in Hockey, Baseball,
stars, and he cites Mercury Rising, Die (Bhai) was Badminton and Swimming.
Hard, Black, and Koi Mill Gaya born on the 13th
(featuring Bruce Willis?) as his favourite of April 1958 in Posted in Dubai for the last 10 years,
movies. Athletics, basketball, football, SUKKUR, and Naushad is currently responsible for
and swimming have been part of is one of four the Wholesale business in the UAE.
Godfrey’s action in life. Godfrey’s brothers and Had he not joined TCS Naushad would
favourite food is Chinese fusion, a term five sisters. liked to have been an actor. Naushad’s
that bears further explaining. Prior to joining TCS he favourite food includes Chinese and
was a hand crafted carpet designer, vegetable dishes prepared by his wife.
If not TCS, which other career would and cites TCS as his first and last job. Amongst his favourite actors are
Godfrey have liked to pursue? “I would He wove a carpet with the TCS mascot Naseeruddin Shah, Amitabh Bachan,
have liked to utilize my skills by Speedy and presented it to the and Shan, with Khuda-Ke-Liya his
devoting my energies towards the uplift Chairman TCS Mr. Khalid Awan in the favourite movie.
of Special Children and contribute midst of much praise.
towards providing a better quality of Syed Imran
life for the mentally and physically The TCS Management has selected Ali Shah
challenged,” says he. Yousuf several times to officiate as joined DHL on
Area Manager Karachi, as well as the 31st of July,
Mirza Iqbal officiating Manager Network of 1982 and then
Baig joined Pakistan. He is presently Manager transferred to
TCS on the 6th Airport Operation with TCS Express TCS upon its
of August, World Wide L.L.C in Dubai. Married inception. His
1985 as a with five daughters and one son-in- father was in
banking law, Yousuf favours seafood, cites Government
courier, and Mohammad Ali as his favourite actor, service, and he is one of three brothers
was born in and the Dawn of Islam as his favourite and two sisters. As his most
Karachi on movie. He is partial to Cricket, and memorable moment he cites the day
the 15th of amongst his mentors at TCS he cites in 1983 when the Chairman TCS Mr.
January, 1965. His father worked as Qamar Zaidi, Moin Malik, Adil Badshah, Khalid Awan rode with him on his
Assistant General Manager for May & Naveed Awan, Azeem, Imran Aslam, motorbike delivering and picking up
Baker pharmaceutical company, and and Jamil Ahmed. consignments all day long.

18 2009, Vol: 8 / Issue: 1


“At that time I was a Courier Officer, and it became the most “I felt very elevated and proud to be part of such a highly
important day of my professional life having the Chairman regarded service provider,” says Mujahid, citing Arif Malik
spend the whole day with me on my motorbike,” says Imran. and Tahir Amin as mentors who have motivated and groomed
him.
Imran’s favourite food is Mutton Karahi. He enjoys action
thrillers and Arnold Schwarzenegger is his favourite movie Zafar Nawaz Awan was
star. His romantic streak and penchant for tragedy is reflected born in Dera Ismail Khan on the
in his choice of favourite movie, the Titanic. Imran was born 23rd of October 1958, and joined
on the 9th of June, 1961 in Rawalpindi, and enjoys playing TCS on the 1st of March 1984. He
cricket. is one of eight siblings, and his late
father was in Government service.
Syed Mujahid Ali joined TCS His most memorable moment was
on the 1st of December, 1984. His the road accident that he was
father was in the Government involved in on the 23rd of September
service, and he has one other 1991 on Motorway 1 at Kundian.
sibling, a sister. Born on the 11th Zafar not just survived the crash, but in a traumatized state
of January, 1960, Mujahid has went on to complete his deliveries, an act for which he
a penchant for Chinese Food received an appreciation letter from TCS (#PERS 15/6) for
and white meat. He likes a job well done, a document that he treasures. Zafar is fond
watching old classic movies, of cricket, cites fish as his favourite food, and likes watching
and his favourite movie stars include Daleep movies that feature Amitab Bachan.
Kumar, Shahrukh Khan, Rekha, and Shlpa Shetty. Mujahid
has played Badminton and Hockey.

His success as an
administrator is possibly due in part to the
patience of an artist, as also the artist’s attention to
detail. “I do not want to bind myself to a specific philosophy
or theme,” he says.

MAK has displayed in Islamabad’s Jharoka Art Gallery in Islamabad
alongside some formidable names like Hajra Mansur, Mansur Aye,
and Mugees Riaz who teamed up with 30 others in a group exhibition
of contemporary artists of Pakistan. On the 11th of July, 2008 two of
his paintings were put up on permanent display in the University of
Zurich’s Department of Geography in Switzerland. For the last two
years he has been working on the personality development of less
privileged children through art in Karachi’s Landhi Industrial Area.

Soon after passing out from Karachi University MAK joined TCS
(Private) Limited as Admin Officer on March 19, 1997. On June 1st,
1999 he was promoted to Assistant Manager Administration, and then
Manager Administration from July 1st, 2003. “I whole-heartedly enjoy
working in our country’s leading international courier company, and
looking after the administration of more than 350 offices across the
Network. This has broadened my understanding and knowledge in
practical terms”, says MAK.

Reading, traveling, gardening, hiking, running and fishing comprise
MAK with appreciative guests at his exhibition MAK’s other interests.

Muhammad Arshad Khan, popularly known as MAK, The World Art Foundation in California (USA) has invited MAK to take
is the Manager Administration at TCS and a gifted part in its grand exhibition in June this year, and sponsored his gallery
artist alongside. MAK is inspired by nature and the fee of $500. Ron Barsano, MAK's Internet friend since 2001, has
people around him which is why he prefers to keep offered to host him at his residence during his visit.
his paintings close to reality.

www.tcs.com.pk 19

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