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Engineering a Sustainable Future
2003/2004 Sustainability Report
CH2M HILL designed a plant-based
system to halt the migration of
contaminated groundwater at Beale
Air Force Base.
On the Cover
To control the flow of water around a highly
contaminated area at Beale Air Force Base in northern
California, CH2M HILL and U.S. Air Force employees
designed a sustainable solution involving more than
5,000 plants (primarily native cottonwood trees, oak
trees, and grasses). The solution combined a slurry
wall with a phytoremediation (plant-based) system to
halt further migration of contaminated groundwater.
In contrast to standard technologies, such as excavating
and removing the soil or using electric pumps to
control water movement, this solution saved more than
$12 million in up-front costs.
To maximize the benefits to the ecosystem and
provide extended habitat along the realigned channel,
CH2M HILL and Beale Air Force Base partnered with
regulators to reconstruct the streambank. This included
planting an additional 7,000 new plants and using more
than 30,000 pounds of recycled coconut fiber matting
along both sides of the new stream channel. This
approach improved erosion control and water-holding
capacity, and promoted the growth of native grasses
seeded beneath the mat.
Dear clients, employees, community partners, and industry peers:
We are pleased to present CH2M HILL’s first Sustainability Report, which describes our company’s
commitment to and progress toward visioning, designing, and building a legacy we can be proud
of—delighting our clients, inspiring our employees, and protecting the integrity of the natural
systems upon which all life depends.
With so many pressures endangering the planet’s ecological systems and its peoples, our
industry’s professional responsibility to serve the public health, safety and well-being takes on
new urgency. Indeed, the engineering profession has a powerful role to play. As scientists, we
are uniquely qualified to understand the delicate and complex relationships between ecological
systems, the built environment, and social frameworks. As designers, we are challenged to
innovate—to protect natural resources while meeting the cost and performance expectations
of clients and consumers. As members of society, we are called to improve our communities,
promote fairness, and educate the young. And as leaders, we must inspire others by turning the
resources of our company to solving some of the world’s most daunting challenges.
This report documents the progress CH2M HILL is making, not only in how we operate our
businesses, but—perhaps more importantly—in how we collaborate with and advise our clients on
sustainable solutions. We invite you to read about our extraordinary people, who are delivering
landmark projects around the world to a variety of clients. Learn about the steps we’ve taken
in developing sustainability policies, programs, and new technologies, as well as methods for
accounting for our progress (such as the implementation of a North American environmental
management system and the publication of this report). As a signatory of the UN Global Compact,
we are committed to support its ten principles in the areas of human rights, labor, environment,
and anti-corruption. We are proud to convey our participation in organizations that influence
sustainability policies locally and globally—the Design-Build Institute of America, the Civil
Engineering Research Foundation, the World Economic Forum, and the World Business Council for
Sustainable Development. In addition, we are delighted to announce the appointment of Nicholas
Sonntag to the newly created position of Senior Vice President of Sustainable Development.
Sustainability is an ongoing process that requires the continued sharing of our experiences,
regular evaluation of progress, and careful adaptation to new insights. This report represents a
milestone in which we commit to sharing our accomplishments and challenges with all of you.
We invite you to follow our progress and join us in this exciting and worthy quest!
Sincerely,
Ralph R. Peterson
Chairman of the Board, President
and Chief Executive Officer
CH2M HILL
Joseph A. “Bud” Ahearn,
Vice Chairman of the Board
From the Office of the CEO
Joseph A. “Bud” Ahearn
Vice Chairman of the Board
CH2M HILL
Ralph R. Peterson, Chairman
of the Board, President and CEO
About this Report
This is CH2M HILL’s first sustainability report, covering the calendar
years 2003 and 2004. We have used the 2002 Global Reporting
Initiative (GRI) guidelines as they apply to our company. (An Index
to GRI Indicators is included on page 30, and cross-references appear
throughout the report. For example, [EN33]
on page 5 refers to the
“environmental performance of suppliers” GRI indicator.) We have
found that some modification of the GRI approach was necessary to
reflect the nature of the service business we operate. For example, our
company’s material consumption and through-put are small compared
with the impact and scope of the work we do for thousands of clients in
designing water treatment systems, building industrial plants, cleaning
up toxic wastes, or planning transportation systems.
Sustainable management of our internal operations will always be
important as a natural expression of our culture and the deeply rooted
values of our employees. Beyond that, we believe that our greatest
opportunity for sustainable impact is in our role as a leader in sustainable
engineering practices. Thus, we have structured this report to address
both internal operations and the work we are doing for our clients.
The scope of our report encompasses two of CH2M HILL’s
legal entities: CH2M HILL, Inc., and CH2M HILL Canada,
Ltd. (See the Company Profile section for details.) Unless noted
otherwise, “CH2M HILL,” “the firm,” and “the company” are used
interchangeably in reference to the two companies covered by this
report. As we progress down the path of sustainability reporting,
we plan to include other CH2M HILL subsidiaries and affiliates in
future reports.
Contents
Inside CH2M HILL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Meet CH2M HILL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Company Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Environmental Stewardship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Environmental Management System . . . . . . . . . . . . . . . . . . . . . . 4
Materials and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
The Supply Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Recycling and Reuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Business Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Employee Commuting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Corporate Citizenship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Business Ethics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Employee Well-Being . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Career and Leadership Development . . . . . . . . . . . . . . . . . . . . . . . 8
Creating a Culture of Inclusion. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Health and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Industry Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Influencing Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Inspiring Tomorrow’s Engineers . . . . . . . . . . . . . . . . . . . . . . . . . 11
Honoring Environmental Leadership. . . . . . . . . . . . . . . . . . . . . . . 11
Community Partnerships. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Charitable Giving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Teaming Up for the Environment . . . . . . . . . . . . . . . . . . . . . . . . . 13
Sustainable Solutions in Practice . . . . . . . . . . . . . . . . . . 15
Civil Infrastructure Projects
Whittier Access Highway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Toronto Waterfront Revitalization. . . . . . . . . . . . . . . . . . . . . . . . 16
NEWater Plants and Visitor Centre . . . . . . . . . . . . . . . . . . . . . . . 17
The Geysers Recharge Project. . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Federal Projects
Johnston Atoll Environmental Restoration and Closure . . . . . . . 18
Marine Corps Air Station New River Low-Impact
Development Stormwater Retrofit . . . . . . . . . . . . . . . . . . . . . . . 18
Climate Leaders Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Redevelopment at a Former Military Facility . . . . . . . . . . . . . . . 19
Industrial Projects
Suncor Energy Greenhouse Gas Management . . . . . . . . . . . . . . 20
Advanced Materials Research Lab. . . . . . . . . . . . . . . . . . . . . . . . 20
Nike Model Sustainable Factory . . . . . . . . . . . . . . . . . . . . . . . . . 21
Silverhawk Power Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Looking Forward. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Progress Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Economic Progress. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Environmental Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Products and Procurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Facilities and Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Renewable Energy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Greenhouse Gas (Carbon) Emissions . . . . . . . . . . . . . . . . . . . . . 26
Fleet Emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Social Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Workforce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Business Ethics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Learning and Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Diversity and Opportunity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Health and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Working with Policy Makers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Index to GRI Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
1
CH2M HILL today differs considerably in size and capability
from its roots, but our commitment to environmental stew-
ardship and community involvement is as strong as ever.
Meet CH2M HILL
The enterprise now serves clients and communities on every
continent, offering more than 700 services in the engineering,
construction, and operations disciplines. We are dedicated
to being a responsible corporate citizen and sustainability
leader wherever we do business and have adopted formal
sustainability policies and processes to ensure that we “walk
our talk.” CH2M HILL is known for tackling the toughest
technical and management assignments, working side-by-
side with clients as partners, and delivering sustainable
solutions that outperform our clients’ expectations. As such,
we have grown to become the number one environmental
engineering firm in the United States (Environmental Busi-
ness Journal, Volume XVI, Number 7/8, 2003).
Our commitment to sustainability runs deep. As an
employee-owned firm, CH2M HILL fosters a culture of self-
motivation and personal responsibility—and our employees
value and support sustainability, both inside and beyond
the firm. Our “Green Team” program is a robust, grassroots
initiative that promotes sustainable action through recycling,
environmental cleanup, peer education, bike commute
advocacy, and commuter trip reduction projects. As profes-
sional advocates for sustainable practices, our people devise
innovative, yet practical solutions to complex problems and
promote this know-how through professional societies.
Company Profile
CH2M HILL Companies, Ltd. (CH2M HILL) was established
in 1974 to encompass the firm’s growing services offered
through subsidiary companies, which now include Opera-
tions Management International, Inc. (OMI), Industrial
Design and Construction (IDC), and Lockwood Greene.
Inside CH2M HILL
Founding Partners: Holly Cornell, Jim Howland, T. Burke Hayes, and Fred
Merryfield. CH2M eventually merged with Clair A. Hill and Associates to
form CH2M HILL.
CH2M HILL adopted its sustainability policy in 2000. This policy voices our commitment to provide the best expertise on
sustainable practices to our clients. We pursue new technologies and methods to make sustainable solutions feasible and
practical, and we monitor the results of sustainable practices within our organization. We are committed to helping our
community partners teach and advance the principles and practices of sustainability.
When three young engineers returned from
World War II to launch CH2M HILL with their
civil engineering professor, they could scarcely have
imagined that by the turn of the century the tiny,
Oregon-based firm would grow to 15,000 employees
and more than 200 offices worldwide. What they
did clearly see was an imminent need to clean up the
Willamette River, and they proceeded to develop
wastewater treatment technologies to help Oregon
cities do so.
Our Values
• Honesty, integrity, and trust
• Responsive client service
• Respect for people
• Quest for innovation and continuous improvement
• Collaborative and enjoyable work environment
• Commitment to safety, health, and environmental
protection
• Profitable, long-term growth
• Commitment to community
• Challenging work opportunities and a strong work ethic
2
CH2M HILL has offices in 40 countries and has worked on every continent.
In 2004, CH2M HILL Com-
panies, Ltd., had more than
15,000 employees, earned
gross revenues of US
$3.1 billion, and maintained
more than 200 offices in
40 countries.
The firm serves municipal,
state, and federal govern-
ments as well as private-
sector organizations around
the world. Our principal
markets include environ-
ment, water and wastewater,
nuclear services, transpor-
tation, power and energy,
industry and manufacturing,
federal and military facilities,
telecommunications and
information solutions,
and security.
The reporting compa-
nies in this document
are CH2M HILL, Inc., and
CH2M HILL Canada, Ltd.
CH2M HILL, Inc., is a full-
service, global U.S. company
providing complete program
management; planning;
engineering design, tech-
nology, and construction;
financing; operations; and
project development services
to public and industrial-sec-
tor clients. CH2M HILL, Inc.
serves three major client
groups: civil infrastructure,
federal, and industrial.
CH2M HILL Canada, Ltd.,
is the Canadian division
of CH2M HILL Companies,
Ltd. The firm was formed
in 1995 through the merger
of CH2M HILL Engineering
Limited and Gore & Storrie
Limited, a 75-year-old Cana-
dian company with a strong
history of success across
Canada. CH2M HILL Canada
offers unique solutions for
sustainable development
and is a diversified, full-ser-
vice engineering solutions
provider.
These reporting companies
represent most of the compa-
ny’s North American opera-
tions and a large portion of
CH2M HILL’s total operations,
employing 6,299 people
in 2004 and representing
approximately 30 percent of
CH2M HILL Companies’ total
revenue. This report does
not include other CH2M HILL
organizations, wholly-owned
subsidiaries, or joint ventures
located in North America and
elsewhere.
More information on subsid-
iary companies, operations,
and CH2M HILL’s full range
of services is available at
www.ch2mhill.com and
www.ch2mhillcanada.com.
“Embracing the tenets of good corporate social responsibility,
environmental commitment, and sound economics not only
benefits our clients, our employees, and the communities in which
we work, it also makes good business sense.”
— John Murray, President, CH2M HILL Canada, Ltd.
3
program, and outdoor trips
and community cleanup
events. The idea caught on,
and other volunteer Green
Teams soon sprang up in
more than 30 CH2M HILL
offices around the U.S.,
winning over employees and
communities alike. Several
Green Teams have been
recognized for outstanding
community service by local
organizations.
In 2000, the Green Team
program gave rise to the
Corporate Environmental
Performance (CEP) Program,
CH2M HILL’s formal struc-
ture for the sustainability
of U.S. operations. Almost
simultaneously, the Canadian
Sustainable Development
Program (CNR SD) took
shape through the leader-
ship of the Canadian regional
manager and the Canadian
Environmental
Stewardship
This section provides a
snapshot of our company’s
current programs and
accomplishments—as well
as challenges and future
objectives—in both environ-
mental and social arenas.
Detailed performance data
and metrics are provided in
the Progress Report section
later in this report.
CH2M HILL’s in-house
sustainability effort began
humbly in 1996 with the
formation of the firm’s first
“Green Team” in Portland,
Oregon. On their own
initiative and time, a hand-
ful of employees set out
to raise awareness about
sustainability issues among
fellow employees through
informal talks, enrollment in
a commuter trip reduction
CH2M HILL started by founders
Cornell, Howland, Hayes, and
Merryfield, in Corvallis, Oregon.
Clair A. Hill Associates formed in
Redding, California.
1946
Developed mixed media
filtration water treatment
process and variable speed
pump. Led to the first advanced
waste treatment (AWT) plant at
Lake Tahoe, California.
1953 1970 1975
Began work on Denver Water
Board successive reuse project
Landed Trinidad water
project—first significant
international project
1982
Awarded first of many
EPA “Superfund”
remediation contracts
Developed
aquifer
storage and
recovery
technique
First urban sustainability/
regional planning and first
interstate highway work
1964
Decided to enter large-
scale hazardous waste/
toxic waste market
1981 1992
Participated in
the “Rio Summit”
on Sustainable
Development
CH2M HILL’s Progress Toward Sustainability
The First Green Team
“In 1996, the Northwest Earth Institute in Portland, Oregon,
challenged us to start the first Green Team. In the begin-
ning, I was reluctant; but the first meeting of the Green Team
changed that! Our team’s first major undertaking was a success.
With just a bit of volunteer energy, we
arranged for reduced-price annual bus
passes for all of our Portland employ-
ees. I think that’s what inspires other
people to form Green Teams in their
own offices: the idea that you can make
a positive difference, even with limited
resources.”
— Andrea Ramage, Director, Sustainable Solutions
GreenTeam
4
Corporate Headquarters LEED™ Certified
CH2M HILL’s new corporate headquarters, located in Denver, was designed
and constructed to meet LEED™ green-building certification standards for
reducing energy, water use, and waste. Energy efficiency drove the choices
for air conditioning systems, indirect lighting, high-efficiency window
glazing, and automated lighting controls. Buildings were also commissioned
to optimize energy performance and achieve a LEED™ Certified rating from
the U.S. Green Building Council.
“Our people are the driving
force behind CH2M HILL’s
sustainability programs. In
every case that I can think
of—the Sustainability Policy,
the LEED™ certification of our
Denver campus, the Green
Teams, and the North American
environmental management
system—our employees’
initiatives made it happen. Our
responsibility as executives
is to encourage and support
such initiatives wherever and
whenever needed. Our people
will get the job done if we don’t
stand in their way.”
—David Miller, Senior Vice
President, Corporate Affairs
Green Teams. Together, these
two programs shape the
policy and plans for sustain-
able operations and keep
the firm’s “feet to the fire”
with regard to sustainability
goals. They are the stewards
of the firm’s Sustainability
Policy, the newly formed
environmental management
system (described below),
and various communication
and education programs.
In addition to increasing
performance, one of our
ongoing challenges is to bet-
ter integrate these corporate
sustainability programs.
Because environmental
engineering is our business,
this report places a strong
emphasis on what we know
best—the environmental
aspects of sustainability.
We are strengthening our
expertise in the social and
economic components as
we address them within the
organization.
Environmental
Management System
For many years, CH2M HILL
has helped clients manage
environmental impacts using
environmental management
systems (EMSs). When it
came time to improve our
own practices, an EMS
seemed the obvious choice.
An EMS is used to evaluate
the ways in which business
activities impact the environ-
ment, identify areas with
the greatest potential for
environmental “return” on
investment, and include an
action plan complete with a
feedback/adjustment loop.
This prioritized approach
ensures that the time and
money invested delivers
meaningful and continuous
improvement. In addition,
the EMS recognizes the need
to work with CH2M HILL’s
partners in environmental
stewardship—from clients to
vendors and from office man-
agers to purchasing agents.
Formed
Sustainable
Development
Practice Group
1995 2000 2003 2004
Board endorses CH2M HILL
as a signatory to the UN
Global Compact
Formed the knowledge
network of Sustainable
Solutions professionals
2005
Hired Corporate EMS
Manager
Hired Senior Vice
President of Sustainable
Development
Prepared first
Sustainability Report
Developed environmental management system
(EMS) for North American office operations
Denver Campus (3 buildings) receive LEED™
certification
Launched Canadian Commuter Challenge
event to address climate change
The goals of CH2M HILL’s
EMS are to reduce the
company’s environmental
footprint and increase
operating efficiencies in the
North American companies
included in the scope of this
sustainability report. In the
future, we plan to expand the
EMS to include the environ-
mental impacts of subsidiary
companies, international
offices, and the projects we
deliver.
Our initial EMS action plan
focuses on five key areas for
measurement and improve-
ment, selected to reflect
the primary environmental
impacts of our service-
oriented businesses:
• Materials and equipment
• Facilities
• Business travel
• Employee commuting
• Regulatory compliance
1993
Started Rocky Flats
Nuclear Waste Cleanup
Hired first VP of Sustainable Development
in Canada
Adopted CH2M HILL Sustainability Policy
Initiated CH2M HILL Corporate
Environmental Performance program
Firm’s first Leadership in Energy and Environmental
Design (LEED™) certification project at the Whitehead
Animal Research Center, Emory University
Initiated annual Sustainable Communities Awards with
Federation of Canadian Municipalities members
CH2M HILL Canada received GLOBE 2002
Environmental Competitiveness Award
2002
Formed Small
Business Mentoring
Program
Started Diversity
Program
5
Materials and Equipment
The Supply Chain
With approximately 27,000
vendors supplying goods
and services to CH2M HILL
companies, we can use the
company’s purchasing power
to drive the market toward
environmentally preferable
choices. We have launched
several initiatives to bring us
closer to this goal: [EN33]
• Computer and Printer
Equipment—To reduce
electronic equipment
waste disposal, we rewrote
contracts with our U.S.
computer and printer
leasing and manufacturing
vendors, specifying that all
of CH2M HILL’s computer
equipment in the U.S.
be released for resale or
disposed of responsibly.
In addition, we have
adopted formal “green”
procurement guidelines
for both the leasing and
purchase of computer and
printer equipment.
• Paper—Since 2000, we
have worked to reduce
paper consumption by
leasing laser printers that
print double-sided, using
electronic fax systems
that integrate with e-mail,
increasing the use of online
forms and transactions,
and discouraging printed
newsletters in favor of
electronic distribution.
We have developed paper
procurement guidelines
that encourage all of our
paper purchasers to buy
recycled paper. As a
result, the percentage of
recycled paper purchased
has increased from
approximately 70 percent in
2003 to 84 percent in 2004.
• Cleaning Products—For
the company’s corporate
campus in Denver, we
developed environmentally
friendly specifications
for cleaning products; for
example, no persistent
or toxic chemicals,
carcinogens, or ozone-
depleting chemicals; low
levels of volatile organic
compounds; and resource-
efficient packaging. We
are currently working to
write these standards
into national contracts for
janitorial services.
Recycling and Reuse
We are committed to
reducing the use of office
materials and waste through
reuse, reduction, recycling,
and “rethinking” our choices.
CH2M HILL currently recycles
materials in most of its
facilities, but there is always
room for improvement.
Wind-Powered Computers
CH2M HILL Canada is helping to support clean energy by powering its
more than 500 computers and laptops with wind-generated electricity
purchased from the Pembina Institute. By purchasing wind power
certificates, CH2M HILL is helping to diversify Canada’s energy sources,
reduce harmful greenhouse gas emissions, and support a clean renewable
source of energy. The company will also be offsetting approximately 250
tonnes of carbon dioxide (C02) emissions each year.
Pew Center on Global Climate
Change
As a member of the Business
Environment Leadership Council of
the Pew Center on Global Climate
Change, CH2M HILL is seeking
constructive, cost-effective solutions
to the climate change challenge.
CEO Ralph Peterson represents
CH2M HILL as the only engineering
firm on the council.
“With others in the Pew Center’s
Business Environmental
Leadership Council, CH2M HILL
believes that climate change is
a serious issue that demands
serious solutions. They have
shown that it is possible to
reduce or offset emissions
and still remain economically
competitive; and they are
giving others the opportunity
to learn from their experience.
CH2M HILL recognizes that
being a leader on a tough issue
makes good business sense.
We need more companies
like them.”
— Eileen Claussen,
President, Pew Center
on Global Climate Change
Building from their award-winning success in sustainability
on the Barrie Landfill Project in 2002, the six-person office of
CH2M HILL in Ontario, Canada, continues to stride toward
greener office practices. In April 2004, Jacqueline Trumpe began
engaging CH2M HILL suppliers in Ontario’s green initiatives by
requesting space-efficient CD catalogs instead of paper ones. Ac-
cording to Jackie, “Every year or two we were recycling these 1,000-page
supply binders and it seemed like such a waste.” Nearly 75 percent of the suppliers
she contacted were willing to provide their information on CDs instead of paper, and now the supplier
library uses less than 10 percent of its original shelf space.
GreenTeam
6
Most often, the levels
of recycling are driven
by the extent to which
building owners provide
facilities and systems for
doing so. That said, we
are working to establish
paper, glass, plastic,
aluminum, and printer
toner recycling programs
in all offices. Participation
in recycling programs is
generally enthusiastic and
comprehensive, often led
by the company’s volunteer
Green Teams. One of our
goals is to reduce the
waste associated with
correspondence by reusing
packaging and promoting
the recycling of interoffice
envelopes. In addition to
increasing the amount
of recycling within our
operations, we are dedicated
to improving our ability to
quantify the types of waste
generated.
Facilities
As a service company,
CH2M HILL generally locates
its offices in commercial
office spaces, and as a rule,
these facilities are leased.
Efforts to make operations
more sustainable—through
energy conservation, recy-
cling, water conservation,
and green tenant improve-
ments—must be conducted
in collaboration with land-
lords. In addition, the finan-
cial rewards of sustainable
practices often are not easily
captured through existing
leasing arrangements.
Despite these two hurdles,
however, CH2M HILL’s office
managers and employees
strive to implement best
practices. For example,
83 percent of our offices
encourage employees to turn
off lights in vacant rooms,
and 16 percent have installed
automatic light sensors
in conference rooms and
common areas; 16 percent
of the offices surveyed have
performed office energy
assessments. In 2003, we
conducted a baseline energy
audit and greenhouse gas
inventory for all North
American offices covered in
the scope of this report. In
addition, we plan to establish
energy conservation pro-
grams in offices with more
than 50 employees.
One very important aspect
of our environmental com-
mitment is to support the
development of renewable
energy choices. In several
office locations, we purchase
renewable energy or buy
“Green Tags” (renewable
energy certificates). In fact,
CH2M HILL was the first
commercial enterprise to
buy Green Tags through the
Bonneville Environmental
Foundation in 1999. [EN17]
In 2003, the U.S. Environ-
mental Protection Agency
(EPA) included CH2M HILL
in its Green Power Partners
program because of our
commitment to purchase
10 percent of the energy for
our Northwest Region offices
from renewable sources,
starting in 2004.
Business Travel
Because we have clients all
over the world, CH2M HILL
employees do a lot of travel-
ing to serve their needs—via
airplane, rental car, fleet car,
train, and other modes. For
example, the 6,035 employ-
ees of CH2M HILL, Inc., and
CH2M HILL Canada, Ltd.,
collectively flew 44,053,167
miles in 2004. This includes
domestic and international
flights and represents
7,300 miles per employee for
the year. Because air travel is
a significant environmental
impact of our company, we
promote common-sense
approaches to reducing
the number of miles flown.
This is a challenging area
for reducing environmental
impacts, one for which we
need to develop options.
In addition to looking at air
travel, we are implement-
ing an initiative to reduce
the size of the company’s
fleet, and we are working to
establish green preferences
and national agreements
with eco-friendly hotels and
rental car companies that,
for example, offer hybrid
vehicles.
Employee Commuting
Employees commuting to
work consume fuels, cre-
ate air and greenhouse gas
emissions, and contribute to
traffic congestion. To reduce
these impacts, CH2M HILL
supports a variety of com-
muting alternatives, which
are most often implemented
at the local level.
Boise’s 10-year-old Green
Team received the City of
Boise’s EnviroGuard Environ-
mental Protection Award for
its recycling and sustainability
efforts. Because the award
came from one of the Boise
office’s largest clients, it was
especially meaningful. The
Boise City Mayor Dave Bieter
recognized CH2M HILL
for its good neighbor ethic
and caring about the environment in his State of the City address
in 2004. Shortly thereafter, CH2M HILL was selected as the
consultant to develop the City of Boise’s Strategic Plan.
GreenTeam
7
This includes promoting trip
reduction programs, sub-
sidizing annual bus passes
and FlexCar memberships,
promoting carpooling and
vanpooling, and provid-
ing facilities for bicyclists.
Employees in our Atlanta
office, for example, have the
opportunity to participate in
a commuter rewards pro-
gram by carpooling, taking
transit, walking, bicycling,
and teleworking. Active
participants are included in a
monthly drawing for gift cer-
tificates to local businesses.
In the Seattle office, which
subsidizes transit passes,
55 percent of employees use
transit, carpool, bike or walk,
ride with a vanpool, or take a
train or ferry to work, rather
than drive alone. Many of
our employees support trip
reduction goals by working
at home and taking advan-
tage of the company’s
telework policy. In addition,
several employees in the
Denver office held leader-
ship positions on local urban
steering committees that
successfully lobbied for three
additional pedestrian
bridges at future light rail
stations near the
headquarters campus.
Regulatory Compliance
Regulatory compliance,
while important, is a
minimum requirement for
sustainable operations. The
regulatory issues that affect
CH2M HILL’s operations (and
client work) most directly
include environmental
incidents (for example, spills)
and management of hazard-
ous materials.
CH2M HILL’s target is zero
environmental incidents
per year. Our long-standing
Health, Safety, and Environ-
ment (HS&E) program devel-
ops, maintains, and enforces
best practices with our staff
and subcontractors. When
environmental incidents do
occur, they are reported,
recorded, and assessed to
determine whether improve-
ments in systems or proce-
dures are required.
Because of the nature of our
business, our staff handles
and transports hazardous
materials (hazmat) on a daily
basis. To minimize the risk of
exposure, protect our staff,
and comply with regulations,
a rigorous hazmat program
establishes handling and
shipping procedures and
conducts staff training.
Corporate Citizenship
CH2M HILL is more than
a collection of technically
skilled individuals. As a
company, we become a
collective force capable of
solving difficult challenges
for our clients, while advanc-
ing the technologies and
improving the welfare of the
communities in which we live
and work. When we combine
technical capabilities with
strong business ethics, a
good corporate citizen
emerges. That is what we
aspire to be. In this section,
we describe our accomplish-
ments and challenges with
respect to the many facets of
corporate citizenship at local,
national, and global levels.
“We are excited that
CH2M HILL’s efforts helped
secure support for the new
pedestrian crossings. When
complete, these bridges will
allow our employees and
other commuters to safely
access the Denver light
rail line.”
— Brian Bellfi, CH2M HILL
Senior Transportation
Design-Build Manager
and participant on Denver
area urban steering
committees
It must be a company record: 90 percent of the Philadelphia office
employees leave their cars at home and get to work with a com-
muting alternative. They take the train, ride a bike, walk, or tele-
commute. In doing so, they’ve reduced their commuter mileage
by 76 percent—saving an estimated 162,989 gallons of gas and
eliminating 484 pounds of smog-forming pollution every year.
GreenTeam
CH2M HILL Canada’s Commuter Challenge
In 2004, 107 staff in our Canadian offices took a one-week
Commuter Challenge. By leaving their single-occupant
cars at home and walking, biking, or taking mass transit,
these employees avoided driving 9,320 vehicle miles.
8
Business Ethics
CH2M HILL’s culture of
conducting honest, ethical
business was firmly estab-
lished by the company’s
founders and is now carried
forward by a well-defined,
strongly endorsed code of
conduct. Revised in 2004,
the Ethics Code and Busi-
ness Conduct Policy guides
employees and decision
making by addressing topics
such as bribery, corruption,
conflicts of interest, dis-
crimination, and harassment.
Adherence to this policy is
a condition of employment
at CH2M HILL. Staff with
concerns about how the Busi-
ness Conduct Policy applies
or who observe coworkers
not following the policy can
consult with one of the firm’s
lawyers through a confiden-
tial hotline.
To extend this commitment
internationally, in 2004,
CH2M HILL CEO Ralph
Peterson signed the World
Economic Forum’s Zero-
Tolerance Policy to Combat
Corruption and Bribery. [SO2]
Employee Well-Being
CH2M HILL’s success
depends on the knowledge,
skills, and innovation of our
employees; the fact that our
firm is employee owned
underscores this reality. The
company’s founders placed
a high premium on hiring
people of integrity and on
encouraging personal initia-
tive and responsibility, values
that continue to this day. The
quality and character of our
staff and corporate commit-
ment to employees make
CH2M HILL one of the most
sought-after employers in the
industry. In fact, CH2M HILL
was named one of Fortune®
magazine’s “100 Best Places
to Work.”
We are determined to
maintain a workplace popu-
lated by people who hold
themselves accountable to
high ethical standards and
who lead others in doing
so. The company is, in turn,
committed to providing
ample opportunities to keep
our employees challenged,
rewarded, and satisfied with
their jobs. In this report, we
highlight three aspects of our
commitment to employees:
investing in career develop-
ment, creating a culture of
inclusion, and promoting
health and safety.
Career and Leadership
Development
In a rapidly globalizing and
complex world, great people
are CH2M HILL’s smartest
investment. Our goal is to
hire, develop, and retain the
technical experts, nimble
thinkers, and thought lead-
ers who will give CH2M HILL
its competitive advantage
in the industry. Toward this
end, we support a variety
of enterprise-wide educa-
tion, training, and assign-
ment opportunities. These
include online and traditional
classroom courses, tuition
reimbursement, leadership
development, mentoring,
career development models
and assessment tools, and
performance evaluations
linked to career development
plans. Future leaders with
outstanding promise are sent
to Foundations of Leader-
ship, an executive leadership
program developed and
delivered by CH2M HILL
executives and the University
of Michigan Business School.
“Integrity is the all-important prerequisite to employment. We need
to be interested in pleasant people of unimpeachable character.”
— Jim Howland, one of CH2M HILL’s founders, in his
“Little Yellow Book” of guidance and inspiration
Foundations of Leadership. We partner with the University of Michigan Business School to offer
the CH2M HILL Foundations of Leadership program. Three or four times a year, 35 leaders from
offices around the world convene for this intensive 3 ½-day program to gain greater understanding
of the firm’s business strategies and to develop their own leadership capabilities. Participants
continue in the program for at least 6 months.
“At the University of Michigan we have worked with many large companies over the years, but
this is the best example, by far, of a serious commitment to leadership development and to a
leadership culture.”
— Dr. Kim Cameron, University of Michigan
United Nations Global
Compact.
In 2003, CH2M HILL’s
Board of Directors
formally endorsed the
UN Global Compact, an
international commitment
to advance responsible
corporate citizenship
and promote a more
sustainable and inclusive
global economy.
9
Creating a Culture
of Inclusion
CH2M HILL strives to pro-
mote an environment of
inclusion, equal opportu-
nity, and appreciation for
diversity. We are committed
to establishing a diverse
workforce and have been
working hard to recruit and
develop women and under-
represented minorities for
managerial positions. For
example, in 2003, CH2M HILL
implemented a policy plac-
ing renewed emphasis on
increasing the percentage
of women and minorities
in mid- and senior-level
managerial and professional
positions. As we continue to
grow and increase our global
market share, the goal is to
improve our performance
through diversity and to
mirror our diverse client
base. [HR4]
Health and Safety
CH2M HILL places a high
premium on safety, both in
the office environment and
on clients’ job sites. This
commitment is backed by
a strong health and safety
organization that devel-
ops operating standards,
monitors performance, and
conducts ongoing employee
training. Furthermore, the
Health, Safety & Environment
program is integrated with
our business and project
delivery systems, resulting in
one of the lowest recordable
incident rates in our industry,
both on client projects and
within our offices.
CH2M HILL records all
workplace incidents using
our Incident Report Form. We
track subcontractors as well
as employees, all injuries
regardless of severity,
illness, property damage,
fire or explosion, spill,
release, potential violation/
permit exceedance, and
near misses. [LA5]
The reporting process is
designed to ensure that
injured workers get the care
they need quickly. It also
helps CH2M HILL identify
why an incident happened,
what can be learned from
it, and how we can improve
our programs. The process
exceeds federal and state
requirements for occupa-
tional safety and health
recordkeeping, and conforms
to the International Labor
Organization Code of Prac-
tice (with the exception of
commuting accidents, which
the U.S. Occupational Safety
and Health Administration
requirements exclude).
Since 1999, CH2M HILL has provided financial support and
executive leadership to the Hispanic Engineers National
Achievement Awards Corporation, a resource for recruiting
talented and motivated young professionals.
“We applaud CH2M HILL
for generously supporting
National Engineers Week. Their
leadership, volunteer support,
and overall contributions give
students the opportunity to
learn about engineering and
technology—and help build
interest and enthusiasm for the
profession.”
—Leslie Collins, Executive
Director, National Engineers
Week Foundation
CH2M HILL is proud to be affiliated with the Hispanic Engineers National Achievement
Awards Corporation (HENAAC) established in 1989. HENAAC’s mission is to seek out,
recognize, honor and document Hispanic excellence in science, engineering
and technology.
Each year, HENAAC recognizes the best and brightest stars among the Hispanic
engineering and scientific community in the U.S. They receive more than
300 nominations each year, and only 20 professionals are selected for recognition.
In 2004, Kaiser-Hill Vice President and Chief Financial Officer Len Martinez was
honored with a HENAAC award in the category of Executive Excellence in Government.
He is the first non-engineer/scientist to be selected for this notable award.Len Martinez, winner of the
HENAAC Executive Excellence
in Government Award
10
The company conducts its
operations according to
written safety programs.
In nearly 60 percent of our
North American offices,
these programs are adminis-
tered by safety committees
and, in the remainder, by
office safety coordinators.
Site safety coordinators fulfill
similar functions on our proj-
ect sites. [LA6]
These commit-
tees and coordinators are the
primary channel for employ-
ees to voice and resolve
health and safety concerns.
CH2M HILL Leaders in Action
Ralph Peterson, Chairman, President, and CEO: Holds a position on the World Economic Forum (WEF) committee
for transparent business conduct and anti-corruption; Member, World Business Council for Sustainable Development
(WBCSD); Member, Business Environmental Leadership Council, Pew Center on Global Climate Change.
Don Evans, President and Client Group Chief Executive, Civil Infrastructure and EPC Client Groups: Board member,
Design-Build Institute of America (DBIA); Board Member, Center for the New West; Member, Water Environment
Federation; Member, American Water Works Association.
Joseph A. (“Bud”) Ahearn, Vice Chairman of the Board: Chairman, Corporate Advisory Board, American Society
of Civil Engineers (ASCE); Board Director, Engineers Without Borders—USA.
Nicholas Sonntag, Senior Vice President of Sustainable Development: Member of Science, Technology and
Environment Advisory Board, Royal Roads University, Canada; Member, Board of Councilors for China-U.S. Centre
for Sustainable Development; Member of the Earth Council Institute, Costa Rica.
Peter Hughes, Vice President and Chief Legal Officer, CH2M HILL Constructors, Inc.: Active participant in the WEF; Director
and Assistant Secretary of the newly created Engineering & Construction Risk Institute, Inc.; Legislative Committee, DBIA.
Jan Dell, Vice President, Industrial Client Group: Liaison Delegate to WBCSD.
Andrea Ramage, Director, Sustainability Solutions: Member, Governor’s Panel for a Sustainable Washington.
Ann Duffy, Vice President, Sustainable Development, CH2M HILL Canada: Board member, International Centre
for Sustainable Cities.
“As president of the Junior Engineering Technical Society, I’m very proud of JETS programs,
particularly UNITE, a national program that introduces minority high school students to
engineering. More than 86 percent of the students in the program enrolled in college in 2003.
That’s pretty impressive.”
— Bob Allen, CH2M HILL Senior Vice President, Human Resources
Other channels include direct
contact with HS&E manage-
ment, regularly conducted
all-employee surveys, and
semi-annual survey probes
with smaller groups of ran-
domly selected staff.
Industry Leadership
To advance the practice
of engineering—and
sustainability—within the
industry as a whole, engi-
neering companies such
as ours must step up and
provide leadership. As part
of that mission, CH2M HILL is
an active corporate member
of the organizations that are
shaping the future of engi-
neering and sustainability.
We engage in policy-making
dialogues and are fre-
quently called on to provide
policy makers with technical
expertise. We also recognize
and honor other companies
that demonstrate leadership
in sustainable practices,
and invest in the future
generation of engineers
through various programs.
Influencing Policy
CH2M HILL actively engages
with policy makers to support
issues and legislation that
help move the engineering
industry forward and support
client and company inter-
ests alike. Members of the
executive staff and numerous
employees hold positions
on the boards of directors of
policy-making organizations,
many of which have a strong
agenda for sustainable busi-
ness practices. We work with
legislators, policy leaders,
11
and other stakeholders
to pave the way to more
effective and sustainable
solutions. Some of the
federal organizations we
engage regularly are the U.S.
Department of Transporta-
tion, Department of Energy,
Environmental Protection
Agency, and the Department
of Defense. We also engage
similar organizations at the
state and local government
level.
Public policy creates busi-
ness opportunities and
challenges that affect
CH2M HILL and our clients.
Our government affairs staff
promotes the business and
professional interests of
CH2M HILL, its employees,
and its clients at federal,
state, and local levels.
Government affairs profes-
sionals are responsible for
handling firmwide legislative
Ralph Peterson presenting CH2M HILL’s
“Building A Better World” award to
Chad Holliday, CEO of DuPont, in 2003.
affairs, supporting
business development,
assisting clients, manag-
ing the company’s Political
Action Committee, and
working with and leading
professional societies and
organizations.
Inspiring Tomorrow’s
Engineers
In partnership with engi-
neering societies, nonprofit
organizations, and other
engineering companies, our
employees are working to
educate future engineers. We
believe this work is impor-
tant, not only to counter
declining enrollment in
engineering programs, but to
inspire young people to help
design the future.
• For more than a decade,
CH2M HILL has been
a leading sponsor of
Engineers Week. In 2003,
employees in 32 U.S.
CH2M HILL offices shared
their knowledge with
K-12 and college students
through engineering
competitions, technology
fairs, and classroom
presentations. In 2004,
employees from 43 offices
participated in Engineers
Week outreach programs.
• Less than 10 percent of
the current engineering
workforce, industry-wide,
is made up of women and
minorities. With a strong
commitment to diversity,
CH2M HILL is working to
change this by supporting
local programs aimed at
improving these numbers.
Honoring Environmental
Leadership
As one of the largest environ-
mental engineering firms in
North America, CH2M HILL
CH2M HILL Corporate
Citizenship Honors and
Awards [SO4]
2004
• Human Rights Campaign of
Colorado Corporate Award
of Excellence—for supporting
an open and diverse
workplace
2003
• “100 Best Places to Work,”
Fortune®
• “Great Place For Women,”
Chemical Engineering
Progress
• Business of the Year
in: Redding, California;
Gainesville, Florida; and
Corvallis, Oregon
• Company of the Year,
Southeast Business
Partnership (Denver,
Colorado)—for outstanding
community and
environmental stewardship
• 14th among Top 50
Companies to Work For,
Woman Engineer
• Company of the Year,
Denver’s Coloradobiz
—for commitment to the
community
• Corporate Telework Award,
The Telework Coalition—for
commitment to teleworking
and telecommuting
• Martin Luther King Award
for Corporate Social
Responsibility
“Increasingly, our clients seek solutions that make sense for the long
term. Many of our employees love to solve problems and enjoy
collaborating to devise practical, innovative solutions. It’s gratifying
to see them contribute to projects, provide value to clients and
communities, and get paid to do it!”
— Ann Duffy, Vice President, Sustainable Development,
CH2M HILL Canada
12
recognizes other organiza-
tions that are working to
improve and protect the
environment. In May 2003,
CH2M HILL presented its
Building a Better World
Award to Charles (Chad) Hol-
liday, Jr., Chairman and CEO
of DuPont, for his company’s
exceptional contributions to
sustainable development,
social responsibility, and
workplace safety. CH2M HILL
presents the award periodi-
cally to recognize leadership,
vision, and actions that make
a significant difference in
Since 2002, employees from CH2M HILL offices across the U.S. have taken part in the
largest national fundraiser for the American Red Cross—the Fat Tire Classic. In 2003,
CH2M HILL won the event’s Team Spirit Award for the second consecutive year, was
recognized as the largest corporate team, and raised the largest corporate donation.
“We are so very grateful to CH2M HILL and their ongoing commitment to supporting the Red
Cross. We appreciate the tremendous help they provide through volunteerism, financial
support and youth leadership.”
— Susan Gillespie, Special Projects Coordinator, American Red Cross Mile High Chapter
improving the lives and pros-
pects of people and society.
In recent years we granted
awards to the founder of the
EPA and to the Chairman and
CEO of British Petroleum.
We are co-sponsors, with
the Federation of Canadian
Municipalities, of the
FCM-CH2M HILL Sustain-
able Communities Awards.
Through this program of
biannual awards, more than
100 municipal governments
of all sizes have received
financial awards to recognize
environmental responsibility
and help advance sustain-
able development objectives
in their communities. In
2003, seven communities
won awards. Among them
were Vancouver, B.C., which
produces electricity from
landfill gas, and Moncton,
New Brunswick, whose
residential recycling program
has achieved 83 percent
participation.
Also in Canada, CH2M HILL
supports the Union of British
Columbia Municipalities’
The new Los Angeles Green Team, led by Jeff Friesen and
Ileana Ruiz, is already making an impact in the heart of
downtown. So far, the five-member team, along with co-
workers, family, and friends, has joined efforts with other
Los Angeles organizations like Heal the Bay, which spon-
sors beach cleanups, and Le Gran Limpieza, a volunteer
organization that picks up trash along the Los Angeles
River, to help make LA a greener place. “These efforts not
only make CH2M HILL a good neighbor, but also provide
opportunities for good business,” says Friesen.
GreenTeam
CH2M HILL’s Ann Duffy receiving a Tree Canada
Foundation carbon offset certificate from Herb Brett,
President of Newfoundland and Labrador Federation of
Municipalities and Deputy Mayor, Arnold’s Cove, NL.
The Tree Canada Foundation partners with volunteers to
improve quality of life by planting and caring for trees.
Community Excellence
Awards program, which
recognizes municipalities and
regional districts that demon-
strate leadership in improv-
ing ways of doing business.
CH2M HILL sponsors the
“Leadership and Innovation”
award category to recognize
municipalities with demon-
strated excellence in incorpo-
rating sustainability into an
engineering or infrastructure-
based project.
13
Community Partnerships
Contributing to commu-
nities through financial
gifts, in-kind services, and
volunteering is a vital part
of CH2M HILL’s corporate
culture. [EC10]
Charitable Giving
The CH2M HILL Foundation
was established in 1991 to
continue the founders’ legacy
of community service and
dedication to engineering
technology and education.
Each year, the Foundation
awards five founder awards,
financial gifts to more than
60 colleges and universities
and periodic capital grants
that support engineering,
architecture, and science
programs at institutes of
higher education. The
Foundation awarded contri-
butions of $425,000 in 2003
and $480,000 in 2004.
Other charitable giving
through CH2M HILL is highly
decentralized; contributions
are made on regional and
local levels. For this reason,
accurately documenting
community contributions
companywide is difficult.
We are investigating ways
to improve our ability to
accurately track
and report charitable
contributions.
Teaming Up for the
Environment
CH2M HILL’s partnerships
with nonprofit organiza-
tions have grown over time,
in large part through the
initiative of our employees.
Many of these partnerships
have evolved into long-term,
mutually supportive relation-
ships. For example, the firm
partners with Water For
People, a nonprofit organiza-
tion that helps impoverished
communities all over the
world gain access to locally
sustainable drinking water,
sanitation, and hygiene. In
2003, our employees sup-
ported Water For People
through financial grants,
volunteer board service, and
an annual workplace giving
campaign that contributed
$15,000. Employees in 56
offices worldwide increased
their contributions to Water
For People to $21,000
in 2004.
Shared Values
In 2003/2004, CH2M HILL was a member of numerous
organizations whose values align with ours, including:
• American Council of Engineering Companies
• American Society of Civil Engineers
• American Water Works Association
• Boston College Center for Corporate Citizenship
• Canadian Business for Social Responsibility
• CEO Coalition to Advance Sustainable Technology
• Civil Engineering Research Foundation
• Construction Industry Round Table
• Engineers Without Borders—USA
• Federation of Canadian Municipalities
• National Academy of Construction
• National Conference of Black Mayors
• National League of Cities
• Pew Center on Global Climate Change
• Society of American Military Engineers
• The Conference Board
• The Keystone Center
• U.S. Conference of Mayors
• U.S. Green Building Council
• World Business Council for Sustainable
Development
• World Economic Forum
• World Resources Institute
CH2M HILL is committed to doing everything it can to support the recovery
and reconstruction of the nations impacted by the December 26, 2004 tsunami.
In fact, CH2M HILL professionals provided expertise in assessing local needs
and reconstruction priorities in Indonesia, Sri Lanka and Thailand. With senior-
level professionals working “on the ground,” CH2M HILL teamed with global
and local governments, corporations and NGOs to provide a wide range of
critical relief services, including managing a water treatment plant. CH2M HILL
engineers have assessed the damage to water and wastewater treatment
systems as well as sanitation and transportation infrastructure.
14
CH2M HILL teamed up
with America’s Clean
Water Foundation to
support World Water
Monitoring Day, a program
designed to help raise
awareness about water
quality. Nearly
300 CH2M HILL employees
from 53 North American
offices partnered with
clients and local com-
munity groups to report
on the water quality of an
estimated 400 water bodies
for World Water Monitoring
Day in October 2003, and
continued these efforts
in 2004.
Since 2001, employees in the Toronto, Ontario,
office have volunteered their time, energy, and
talents to the CANstruction competition—a
friendly design-build competition in which
teams create imaginative structures built
entirely out of packaged food to increase
awareness about the issues of homelessness
and hunger. The food is then donated to a
local food bank.
Working with the Wisconsin
Department of Transportation,
the Milwaukee Green Team has
sponsored an Adopt-A-Highway
cleaning crew since 2002. The
crew cleans a three-mile stretch
of Highway 100 in Milwaukee
County three times a year.
Highway 100 is a major arterial
running along the west side of
town. The signs posted at each end of this stretch of highway let
passers-by know that CH2M HILL is actively involved in green-
ing the community.
“Participating on a cleaning crew is an excellent opportunity to
get to know people from other business groups and find out what
types of services they provide. It is also a great way to get to
know co-workers outside of the work environment while getting
a little exercise.”
— Mike Holmquist, Milwaukee Green Team
Adopt-A-Highway Coordinator
GreenTeam
“CH2M HILL has been one of Water For People’s major supporters; they’ve
helped us expand our work around the world. Since our inception, CH2M HILL
staff have served as key volunteers in their communities, helping generate
even more support for our mission.”
— Steve Werner, Executive Director, Water For People
In 2004, CH2M HILL became
actively involved with Engi-
neers Without Borders-USA
(EWB-USA), an organization
that brings engineering
students and professionals
together to design and build
infrastructure in developing
communities. In addition to
hosting the 2004 EWB-USA
national conference at our
headquarters in Denver,
CH2M HILL employees
also volunteer their time to
serve as student advisors
on EWB-USA projects. Bud
Ahearn, Vice Chairman of
CH2M HILL, is the Board
Director of EWB-USA.
“Reliable data from volunteer
monitors, like the professionals
from CH2M HILL, can help fill
the gap by establishing a
baseline for a water body’s
health.”
— Roberta Savage, President,
America’s Clean Water Foundation
15
Sustainable Solutions in Practice
While making better choices within
CH2M HILL is important, it is our work with
clients that can have exponential impacts on
global sustainability. Our clients are among the
organizations that set policy, protect homeland
security, drive the economy, and build and
operate the infrastructure that is the backbone of
our society: the roads and bridges, water supply
and wastewater treatment systems, manufacturing
plants, airports and ports, military bases, and
technologies that protect our air, water, and soil.
As engineers, planners, sci-
entists, architects, and tech-
nical professionals, we have
opportunities—every day—to
redesign the blueprint for
how systems are created and
operated. By changing the
way we think about planning,
design, and construction,
we can literally change the
environmental, social, and
economic “footprints” we
leave on our world.
More than a single tech-
nology, sustainability is a
framework and approach
that seeks to add value, keep
present as well as future gen-
erations in mind, and create
tangible benefits for people,
our clients, and the planet. As
such, it is a yardstick that can
be applied to any technical
area and problem-solving
method—and anyone can
use it.
Harnessing CH2M HILL’s tal-
ent to develop breakthrough
sustainable technologies is
the goal of the Sustainable
Solutions Community of
Practice. This dynamic net-
work of more than 150 staff
links practitioners across
a broad range of techni-
cal disciplines, helping to
stimulate the systems-based
thinking that is the hallmark
of sustainable design. This
group serves as a sustainable
resource “hub” for clients
and CH2M HILL staff through
one-on-one consulting,
online tools, and training.
The projects described on
the following pages exem-
plify sustainable solutions
in practice. No longer within
the realm of the conceptual,
these projects show that
sustainable solutions are
creative and cost-effective,
enabling us to outperform
our clients’ expectations
while providing multiple
benefits.
The firm’s services that
support sustainability extend
beyond these examples—to
ecosystem management,
context-sensitive solutions
in transportation, compost-
ing and waste management,
water resources, brownfield
recovery, industrial ecology,
and training and education.
We invite you to visit
www.ch2mhill.com to learn
more about the full range of
our sustainability-oriented
services.
16
Whittier Access Highway
Whittier, Alaska, USA
Seeing the Mountain for the Road
Opening highway access to the isolated Whittier, Alaska com-
munity involved the familiar conflict between modern mobility
and preservation of natural assets—in this case, unobstructed
views of pristine glacial streams, mountains, and lakes. Often
referred to as the “gateway to Prince William Sound,” Whittier
is located in the heart of the Chugach National Forest, an area
replete with glaciers, fjords, mountains, and wildlife.
As originally conceived, the Whittier Access project placed a
major roadway and bridges just a stone’s throw from the local
visitor’s center, blocking views of Begich Peak, Portage Creek,
and Portage Lake. CH2M HILL worked with the Alaska Depart-
ment of Transportation and Public Facilities to design a solu-
tion that, instead, preserved the stunning views and protected
flora while making Whittier accessible—for the first time—by
highway.
The solution involved redesigning the alignment to incorporate
a 500-foot tunnel that would hide the road view and, once the
road emerged from the tunnel, “hiding” it behind such natural
features as rock outcrops and a glacial moraine (the ridge of
debris left by receding glaciers). In addition, alignments and
creek crossings were designed to minimize impacts on sensitive
plants, salmon spawning grounds, and other environmental
features.
The project included three bridges, a 500-foot tunnel, 4 miles
of roadway, conversion of a 2.5 mile rail tunnel into a combined
rail/highway tunnel (designed by others), and a bridge over
Whittier Creek. In addition to aesthetic and environmental
benefits, the project has stimulated a small economic boom in
local tourism and commerce. Ecotourism, a new hotel, a cruise
ship dock, a private marina, and attendant facilities have sprung
up since the project was completed in the summer of 2000.
Civil Infrastructure Projects • Water — Transportation — Operations
Toronto Waterfront Revitalization
Toronto, Ontario, Canada
From Liability to Sustainable Opportunity
Like many waterfront cities in North America, the city of Toronto
recognizes the opportunity in restoring neglected waterfront
areas to the more vital role of fueling the city’s economic activ-
ity. By 2002, one such area—a 1,000-hectare (2,500-acre) site
bordering Lake Ontario—was characterized by abandoned and
contaminated lands with poor lake access. The local, provincial,
and federal governments changed all of that by creating a coali-
tion dedicated to renewing the Toronto waterfront: the Toronto
Waterfront Revitalization Corporation. The coalition took on
the challenge of transforming this neglected area into vibrant,
sustainable shoreline communities.
With help from CH2M HILL and two other joint-venture partners,
the Corporation worked with a range of stakeholders to create
an integrated, “systems-based” plan for development. Rather
than settle for the usual solutions, this group leveraged the
opportunity to showcase sustainable planning and technology.
The revitalization effort represents an anticipated $17 billion
in private-sector and public-sector investment over the next
30 years. This includes 40,000 residential units, extensive public
transit expansion into the area, restoration of large tracts of
natural lands for parks and habitat improvement, planning that
maximizes the potential for energy efficiency and renewable
energy use, and an extensive public art and heritage program.
Major infrastructure development, such as a district energy
system for heating and cooling, is also underway.
As a program management and engineering consultant,
CH2M HILL led the formation of the sustainable development
framework and is currently building an innovative soils and
groundwater management plan for the site. The firm is also
working with community, business, and government stakehold-
ers to develop a series of practical sustainability implementa-
tion tools. This includes sustainability checklists for planning,
design, and construction and a “triple-bottom-line” (social,
economic, and environmental) process for tracking progress
toward the leading-edge sustainability goals.
17
The Geysers Recharge Project
Santa Rosa, California, USA
Converting Recycled Water to Energy
The City of Santa Rosa was looking for an environmentally
responsible and cost-effective way to dispose of excess recycled
water. On the other hand, an energy company, Calpine Geo-
thermal, was looking for more water to recharge The Geysers,
its “dry” steam generating plant. By matching up needs, both
projects—and the environment—benefit.
The win-win solution was a 40-mile pipeline that transports
Santa Rosa’s recycled water across the Santa Rosa plain and
Alexander Valley, up 3,300 feet into the Mayacamas Moun-
tains, to Calpine Geothermal’s steam field. Calpine injects the
recycled water into a 4,000- to 11,000-foot-deep aquifer, where
it is heated to produce clean “dry” steam that is used in nearby
electrical power plants as an environmentally friendly, reliable,
and renewable source of energy. Because it runs through an
area with the potential for seismic activity, the pipeline was
designed with sensors and isolation valves that allow for imme-
diate shutdown in the event of an earthquake. (These systems
are common in small piping systems carrying chemicals, but not
typical for high-pressure water transmission lines.)
In addition to providing an environmentally friendly solution to
reclaimed water disposal, this project produces “green” electric-
ity. Compared with electricity generated by natural gas-fired
power plants, the additional 85 megawatts of geothermal elec-
tricity generated by The Geysers reduces emissions of carbon
dioxide by 570 million pounds and nitrous oxides by 253,000
pounds annually. It provides enough “green” power to meet the
energy needs of 85,000 households in the Bay Area.
The Geysers’ steam field is currently the world’s only geother-
mal system to use recycled water to replenish its steam fields.
Civil Infrastructure Projects • Water — Transportation — Operations
NEWater Plants and Visitor Centre
Public Utilities Board, Republic of Singapore
Winning Minds to Water Reuse
To meet the burgeoning water demand of its 4.2 million
people, Singapore’s Public Utilities Board (PUB) looked beyond
conventional answers to find creative and sustainable water
supply solutions. The PUB decided to take advantage of the
latest technologies and contracted with CH2M HILL to design a
demonstration project and “water reclamation” plants in Bedok
and Kranji to produce potable water (NEWater) from reclaimed
secondary effluent. CH2M HILL subsequently designed a third
NEWater plant in Seletar.
CH2M HILL’s design incorporated the latest ultrafiltration/micro-
filtration and reverse osmosis membrane technologies, followed
by ultraviolet disinfection, to treat reclaimed water to standards
higher than the drinking water standards of the World Health
Organization and the U.S. Environmental Protection Agency.
Today, NEWater goes to high-tech industries requiring ultrapure
water, and a small percentage is blended with reservoir water
for indirect potable use.
The Singapore PUB, with CH2M HILL as its consultant, also
built a NEWater Visitor Centre at the Bedok site to help create
community understanding about the water recycling and supply
issues and technologies. The Centre explains the technologies
that support the manufacture of NEWater from treated, used
water and builds awareness and acceptance for the product and
the process that manufactures it. The Centre showcases a new
way of thinking about water management, which helps local
people overcome any fears and prejudices about water reuse.
As a result of this groundbreaking community educational
effort, Singapore citizens accept and appreciate the NEWater in
their reservoirs.
The Geysers Recharge Project Awards
• California League of Cities Helen Putnam Award
• Association of Clean Water Agencies (ACWA)
Clair Hill Award
• Consulting Engineers and Land Surveyors of
California (CELSOC) Honor Award
• WateReuse Association Annual Award—WateReuse
Project of the Year
• American Council of Engineering Companies (ACEC)
Honor Award
• American Academy of Environmental Engineers
(AAEE) Honor Award
18
Federal Projects • Military Facilities — Nuclear — Environmental Services
Johnston Atoll Environmental Restoration
and Closure
Johnston Atoll, Pacific Ocean, USA
Back to the Birds
After 75 years of use as a military staging area and testing site,
Johnston Atoll, a group of four small Pacific islands 700 miles
southwest of Hawaii, suffered from significant environmental
contamination. The U.S. government had used the atoll to con-
duct atmospheric nuclear testing and to stockpile and destroy
chemical weapons.
CH2M HILL supported the U.S. Department of Defense in clean-
ing up the contamination and restoring the atoll for use as a bird
and marine mammal sanctuary. This included the cleanup of
contaminated groundwater and soil at eight major sites, includ-
ing a site that had 6 acres of soil contaminated with dioxin.
Rather than ship the waste to another location, we successfully
employed a thermal desorption system never before used for
dioxin remediation on this scale. We also demolished
235 facilities, many of which contained lead-based paint,
asbestos, and ceiling tile with arsenic. Demolition was strategi-
cally completed on three islands in a timeframe that avoided
disturbing 400,000 nesting birds. CH2M HILL packaged and
shipped more than 29 million pounds of waste off the atoll for
disposal, including 6,000 tons of scrap metal for recycling. We
also planted more than 160,000 indigenous plants to revegetate
the islands.
Today, the islands and surrounding reef host a myriad of tropical
reef fish, 12 species of seabirds, and 33 species of coral. The reef
community also supports three endangered species.
“The team is leaving a legacy of uncontaminated land…, and for
that they should be strongly congratulated.”
— Colonel Ray Torres, 15th Airlift Wing Commander
Marine Corps Air Station New River
Low-Impact Development Stormwater Retrofit
Jacksonville, North Carolina, USA
Rolling Back Curbs and Gutters
Instead of the same old “curb and gutter” approach, this Marine
Corps base looked to nature for ways to better manage and treat
stormwater. High stormwater flows were overloading pump
stations and there was concern that runoff from areas where
maintenance activities were performed could potentially impact
the environment. After studying the problem, CH2M HILL devel-
oped three low-impact development demonstration projects to
reduce the flow and intensity of runoff going to sanitary sewer
and stormwater systems:
Bioswales/Rain Gardens—Existing storm drains were cut and
water was routed from the drains to planted “bioswales” or
“rain gardens.” Water-tolerant native vegetation, including
trees and flowering plants, absorb runoff and provide a visual
amenity. Water that cannot be absorbed by vegetation is
siphoned off through a layer of gravel and soil and a drain pipe
that runs beneath plantings. In addition to providing natural
beauty, plant leaves break down pollutants as they decay into
humus, acting as a natural treatment filter for runoff.
Roof Drain Planters—Using the same technology as the bio-
swales, stormwater is routed from officers’ club roof drains to
planters with water-tolerant native vegetation.
Man-Made Stream—The concrete drainage channel that drains
the parking lot was removed and replaced by a man-made
stream that meanders through the property. The streambed is
stabilized with appropriate vegetation and—in addition to slow-
ing runoff flow—provides a visual and recreational amenity.
When compared with the traditional approach of funneling
water directly into storm drains, these low-impact develop-
ment projects are greatly reducing stormwater flow, speed, and
potential for polluting the environment, while enhancing the
quality of life at this Marine Corps base.
19
Redevelopment at a Former Military Facility
Former Marine Corps Air Station, Tustin, California, USA
Green Deconstruction Saves Money, Reuses Resources
CH2M HILL is working with Lennar Communities to reclaim
225 acres of property at the former site of Marine Corps Air
Station Tustin for residential development. CH2M HILL had
previously done environmental remediation at the site under the
SOUTHWESTDIV Navy CLEAN program to close the base. With
Lennar, CH2M HILL completed environmental due diligence for
the project, demolished all residential structures and roads on-
site, and performed abatement of asbestos-containing materials
and lead-based paint.
A comprehensive, innovative recycling program reduced devel-
opment costs, significantly exceeded state recycling require-
ments, and generated a “green” redevelopment image for the
project. More than 80 percent of the site materials were reused
or recycled, cutting overall costs by half over a traditional waste
landfilling approach. The recycling program included:
• Resource recovery using profit/nonprofit organizations
• Tree recovery and green waste composting
• Environmental abatement (waste materials)
• Separation of recyclable scrap metal during facility demolition
• Recovery of asphalt and concrete for reuse
CH2M HILL and Lennar set up an aggressive resource recovery
program by engaging local for-profit companies and nonprofit
organizations, including Habitat for Humanity, in the recovery of
reusable fixtures. Recovered items included appliances (dish-
washers, refrigerators, and stoves), cabinetry, windows, and
doors. The recovery program put reusable items back into good
use, reduced the volume of items that needed to be landfilled,
and generated positive publicity for the project.
Federal Projects • Military Facilities — Nuclear — Environmental Services
Climate Leaders Program
U.S. Environmental Protection Agency, USA
What is Measured Can Be Managed
The U.S. Environmental Protection Agency’s Climate Leaders
Program helps companies develop greenhouse gas reduction
goals and data to identify opportunities and track performance.
From the beginning, CH2M HILL has provided the technical sup-
port needed to build and implement this successful program.
Drawing on our experience in providing energy and environ-
mental management support to many of the world’s largest
corporations, CH2M HILL helped EPA create accurate, credible
reporting tools for Climate Leader partners. Work has also
included helping such companies as AEP, Holcim, International
Paper, General Motors, Alcan, SC Johnson, Kodak, and AMD
develop greenhouse gas inventories. Future plans are to assist
EPA with building a Web-based information management sys-
tem to help track partners’ best-in-class strategies for inventory
development and management.
To date, more than 50 companies representing leaders in most
major industrial and commercial sectors have committed to
reporting and reducing their greenhouse gas emissions through
the Climate Leaders Program.
“CH2M HILL has been a tremendous technical resource for us in
developing our inventory and inventory management plan as part
of the Climate Leaders Program.”
— Kristin Zimmerman, General Motors Energy and Policy Manager
20
Industrial Projects • Process & Manufacturing — Power & Energy — Communications
Advanced Materials Research Lab
Clemson University, Anderson, South Carolina, USA
Raising the Bar for Sustainable Research Facilities
When Clemson University wanted to demonstrate leader-
ship in sustainable facility design, it turned to CH2M HILL/IDC
Architects. The University was interested in creating flexible,
cutting-edge research space that would attract the industry’s
best and brightest. To achieve that goal, considerable emphasis
was placed on sustainable and aesthetic values and the use of
quality construction materials.
The resulting facility—the Advanced Materials Research
Lab—was designed from the inside out to conserve natural
resources, optimize air quality, and present a world-class image.
The design, for example, incorporated sustainable materials and
used passive, natural air flow to heat and cool. The design also
emphasized infrastructure that would conserve energy, deliver
high-quality indoor air, and achieve superior water efficiency.
Technical design considerations emphasized control of vibra-
tion, electromagnetic interference, and noise to support highly
sophisticated equipment research activities while building
sustainability and flexibility into the design.
This state-of-the-art research facility recently achieved Silver
LEED™ certification, a first for the University. LEED™ is a green
building certification program developed and managed by the
U.S. Green Building Council. Certification is based on a point
system that scores each of six categories: sustainable sites, wa-
ter efficiency, energy and atmosphere, material and resources,
indoor environmental quality, and process and innovation.
Suncor Energy Greenhouse Gas Management
Calgary and Alberta, Canada
Meeting the Global Warming Challenge
As members of the World Resources Institute/World Busi-
ness Council for Sustainable Development, both Suncor and
CH2M HILL are committed to long-term sustainability and
exploring innovative and comprehensive ways to prevent global
warming. Over the last four years, Suncor has sought expertise
and input from CH2M HILL to help improve its greenhouse gas
(GHG) measurement and reporting practices.
To help identify further GHG reduction opportunities, Suncor
needed to develop a corporate-wide understanding of where
they were occurring. CH2M HILL conducted a data gap analysis
to get a clearer picture. What additional data were needed?
What tools needed to be put in place to measure emissions?
Using some of the most stringent standards and measurement
criteria in the industry, a team of diverse technical experts
crafted a comprehensive GHG Management Program that
integrated with Suncor’s Environment, Health, and Safety
Management System.
The integrated solution wove together input from air quality,
energy management, GHG policy, information solutions, and
management specialists. CH2M HILL also evaluated Suncor’s
business and GHG information requirements and identified the
best option for implementing an automated, enterprise-wide
GHG emissions management information system.
As part of their commitment to thorough, “transparent” report-
ing for stakeholders, employees, and the investment com-
munity, CH2M HILL has also assisted Suncor in preparing the
company’s annual report on its GHG planning, management,
and performance, which earned industry awards.
Suncor Status and Awards
• Leadership Award for the Gold Champion Reporter
Status, Voluntary Challenge and Registry (2003)
• Gold Champion Reporter Canadian Standards
Association Climate Change and Greenhouse Gas
Registries (2004)
21
Silverhawk Power Station
Apex, Nevada, USA
Preserving a Fragile Environment
Owned by Pinnacle West Energy and the Southern Nevada
Water Authority and located 20 miles north of Las Vegas, the Sil-
verhawk Generating Station is a 570-megawatt combined-cycle
power plant that is ideally situated to meet the area’s rapidly
growing energy demands.
CH2M HILL Lockwood Greene was the engineering, procure­
ment, and construction contractor for this $400 million power
plant, providing engineering, procurement, and delivery of all
specified equipment, construction, startup, testing and operator
training services. CH2M HILL Lockwood Greene also shared in
the responsibility for plant permitting.
Because the Silverhawk project is located in the desert, the gen-
erating station was designed to use an air-cooling condenser,
a technology that consumes 90 percent less cooling water than
traditional combined-cycle wet cooling technology. It includes a
zero liquid discharge system (ZLD) to meet Nevada Department
of Environmental Quality wastewater discharge requirements.
The ZLD system uses waste concentration systems and evapo-
ration ponds to eliminate any water discharge, including the
high brine concentration waste resulting from the cooling and
evaporation of wastewater. The project fully meets the most
stringent water use and air quality requirements in Nevada.
The project’s permitting process involved 19 different environ-
mental areas and carefully preserved the minimal vegetation
onsite as well as the habitat of the desert tortoise, which dwells
in the area.
Industrial Projects • Process & Manufacturing — Power & Energy — Communications
Nike Model Sustainable Factory
Ho Chi Minh City, Vietnam
Facility Design Works with Nature
Rather than rely on energy-consuming methods, Nike’s factory
in Ho Chi Minh City, Vietnam, uses sustainable architectural
design elements to help cool and light the interior.
CH2M HILL/IDC Architects designed this 101,200-square-foot
footwear factory to be an exemplary Asian model of environ-
mentally responsible manufacturing. Nike’s goal was to provide
a safe and comfortable work environment using sustainable
building practices. The idea was to demonstrate the benefits of
cost-effective, sustainable applications and their resulting posi-
tive impact on productivity, quality, and standards of living.
A natural ventilation system cools the factory by drawing airflow
from adjoining landscape zones into the facility; as it moves
through the factory, warm air is accelerated and eventually ex-
pelled through roof-mounted venturi ventilation towers. Natural
ambient daylighting is achieved with open mesh side walls that
have continuous clerestory glazing and strategic skylighting.
The design also incorporates deep shading roof overhangs and
light-colored reflecting and heat-rejecting materials. In addition
to providing the traditional functions of lighting and cooling,
these design approaches also enhance the working environment
with natural lighting and fresh air.
LEARNING—In listening to our employees, clients, and other
partners who help to shape the science, policies, and practices
around sustainability, we’ve learned where to focus our efforts.
Our clients tell us that CH2M HILL’s history as an environmental
firm provides a strong foundation of environmental steward-
ship, but that we are less familiar with the social dimension of
sustainability. Social issues are vitally important to the success
of clients’ projects in developing countries, where local commu-
nities and livelihoods can be significantly affected by infrastruc-
ture and industrial projects. And while we address business
ethics and anti-corruption through policy and practice, the firm
has yet to develop a separate human rights policy designed
specifically for work in developing countries.
Our employees are quick to say that the integrated nature
of sustainable solutions requires more collaboration among
technical disciplines than ever before. This is especially crucial
in urban settings, where whole-systems solutions are neces-
sary to address the interrelated issues of traffic congestion, air
and water quality, energy, and quality of life. One answer to
the challenge of multi-disciplinary collaboration is CH2M HILL’s
Sustainable Solutions Community of Practice, an international
knowledge network that crosses organizational boundaries to
share information. We continue to look for better ways to lever-
age this network of experts, for the benefit of our clients and the
professionals involved. In addition, as the firm moves toward
alternative project delivery methods, we have an opportunity
to integrate sustainable approaches that can reduce risk and
provide long-term cost savings to our clients.
Looking Forward
While we are now quite familiar with
the challenges and benefits of becoming a
sustainable organization, we recognize that
more is needed. More to learn. More to do.
More ways to lead the industry and serve our
clients and communities.
DOING—Some of our firm’s best learning occurs by experiment-
ing and perfecting approaches along the way. Consequently,
one top priority is to successfully implement the North Ameri-
can environmental management system (EMS), designed to
foster continuous improvement. This system will eventually ex-
pand to include subsidiaries and affiliates within the CH2M HILL
enterprise, both in the U.S. and internationally. In addition, we
plan to prepare an EMS that applies to client project work.
We also need to improve our systems for sustainability per-
formance tracking and reporting, as the process of compiling
this report revealed. Three main areas of focus are to: (1) refine
metrics that are more relevant to our professional service-ori-
ented businesses, (2) strengthen tracking systems to document
metrics with greater ease and efficiency, and (3) build account-
ability for meeting sustainability metrics into job responsibilities
at various levels throughout the organization.
LEADING—We believe that the engineering and design com-
munity is uniquely qualified to create the systems and infra-
structure that will help protect the planet’s ecosystems, while
raising the quality of life for millions of people around the globe.
A tremendous responsibility is thus imparted upon the industry
to solve some of the world’s most daunting challenges—from
urban land use to global fresh water supply. While CH2M HILL
is frequently at the leading edge of innovative design,
our leadership mandate now includes our role as a global
corporate citizen.
As a global citizen, we must help inform and guide the global
dialogue on climate change, fresh water supply, energy supply,
and a myriad of other issues that affect economies and societies
around the world. Our work in this area has begun with orga-
nizations such as the World Business Council for Sustainable
Development, the World Economic Forum, Engineers Without
Borders—USA, the American Society of Civil Engineers, and
others, but we can do more. We also have a unique opportu-
nity—and responsibility—to inspire and inform our clients about
solutions that will meet their performance criteria and budgets,
while delivering long-term benefits for their businesses or
organizations, people, and natural systems alike.
We are excited by the challenges and prospects that the future
holds and look forward to sharing our journey with you.
22
23
The metrics selected and
reported here represent a
combination of our internal
environmental manage-
ment system (EMS) targets
and the Global Reporting
Initiative (GRI) performance
indicators that are relevant to
CH2M HILL operations. (See
page 30.) Some of the GRI
criteria are not applicable to
CH2M HILL’s service-oriented
businesses. The selected
metrics encompass eco-
nomic, environmental, and
social indicators to provide
a comprehensive look at
the company’s sustain-
able performance for the
2003/2004 reporting period.
Over time, the progress
report will help CH2M HILL
improve and direct resources
more efficiently toward
problem areas.
Progress Report
GRI at a Glance
The Global Reporting Initiative (GRI) is a multi-stakeholder process and independent
institution whose mission is to develop and disseminate globally applicable
sustainability reporting guidelines. These guidelines are for voluntary use by
organizations for reporting on the economic, environmental, and social dimensions of
their activities, products, and services. The GRI incorporates the active participation of
representatives from business, accounting, investment, environmental, human rights,
research, and labor organizations from around the world.
We can manage what we measure. From grade
school progress reports to preflight checklists,
recording performance against established
standards is a time-tested method for improving
performance. With the goal of motivating
continuous improvement, this section presents
baseline data on the sustainability of our internal
operations—from cost of goods and services
to energy consumption to workforce diversity
and training.
24
Economic Progress
The gross revenue of all CH2M HILL companies in 2004 was US $3.1 billion. By comparison, the 2004 gross revenue
of the companies covered by this report was $928.5 million, or approximately 30 percent of the total.
Environmental Progress
Products and Procurement
As a service firm, we rely heavily upon paper to communicate with each other, share information, and deliver the final prod-
ucts of our work to clients. Paper is also one of the most visible materials consumed in our day-to-day operations. Conse-
quently, paper consumption was selected as a representative metric for total material consumption of our service-oriented
business.
The paper consumption shown below includes primarily white paper for use in copiers and printers. It was purchased
through a national master contract with OfficeMax Enterprise Solutions, which represents approximately 80 percent of total
paper consumption within the scope of this report. The remaining 20 percent is obtained from a myriad of regional and local
vendors and is not yet tracked systematically for reporting.
Gross
revenue
[EC1]
Cost of goods and
services (direct
plus indirect costs)
[EC3]
Total
debt
Total
shareholders’
equity
Retained
earnings
[EC7]
Total
payroll and
benefits
[EC5]
913.2
43.1
956.3
CH2M HILL, Inc., and CH2M HILL Canada, Ltd. Financial Data, 2003 and 2004 (Million US$)
03 04
873.3
55.2
928.5
870.4
42.0
912.4
03 04
817.7
51.0
868.7
4.70
14.9
03 04
4.30
4.3 99.7
6.6
106.3
03 04
127.7
7.4
135.1
100.1
0.5
100.6
03 04
129.7
0.3
130.0
461.6
24.7
486.3
03 04
480.2
28.3
508.5
CH2M HILL Canada, Ltd. CH2M HILL, Inc. Total
2003/2004 Paper Consumption (Metric Tonnes)
Country/Source
Virgin
papera
Recycled
paperb
% Recycled
paperc
Recycled
materiald
Total paper
consumed
[EN1]
2003 2004 2003 2004 2003 2004 2003 2004 2003 2004
U.S./master contract 109.3 60.3 250.2 308.8 359.5 369.1 69.6 83.7 60.6 72.5
Canada 18.4 27.4 0.5 1.4 18.9 28.8 0.0 0.0 0.0 0.0
Total 127.7 87.7 250.7 310.2 378.4 397.9 69.6 83.7 60.6 72.5
a Paper containing no recycled material. c Percent of total paper containing recycled material. (Total = virgin + recycled)
b Paper containing 10 to 100 percent recycled material. d Total mass of post-consumer material contained in recycled paper.
[EN2]
25
2003 Direct Energy Use in Facilitiesa
Canada leased offices
U.S. owned offices
U.S. leased offices
Data not available
Total
GJ = gigajoules, MWh = megawatt-hours, ft2 = square feet
a Represents approximately 90 percent of CH2M HILL’s total electrical consumption related to facilities: 69 out of 90 offices, and 5,183 CH2M HILL, Inc.
and 336 CH2M HILL Canada employees. These offices also house approximately 480 employees of other CH2M HILL companies. Data for 21 offices
(comprising 642 Inc. and Canada employees) were not available, and the data do not include any offices rented for specific projects.
Facilities and Energy
CH2M HILL’s principal facilities are office buildings. In 2003/2004, the company owned one building in West Palm Beach,
Florida, and leased the remainder of the 90 U.S. and Canadian offices of CH2M HILL, Inc., and CH2M HILL Canada, Ltd. Other
leased spaces include project trailers and approximately 10 warehouses; these are not included in the scope of this report.
CH2M HILL uses several direct sources of energy in its facilities. Electricity is the primary source, used to power lighting,
equipment, and heating systems. Minor energy sources include fuels such as natural gas, diesel, and propane for heating
and emergency generators. For 2003, we account for electrical consumption in facilities only. [EN3]
Facilities energy audits are
conducted biannually; no data were collected for 2004.
Renewable Energy
CH2M HILL invests in renewable energy because it aligns with our company values and client services. CH2M HILL was
the first commercial enterprise to buy Green Tags (renewable energy certificates) through the Bonneville Environmental
Foundation in 1999, and our commitment continues to this day. [EN17]
13,838 3,844
2,732 759
112,475 31,243
Total energy
consumption
GJ MWh
129,045 35,846
Office
floor area
ft2
212,588
45,000
1,541,844
1,799,432
Normalized
energy consumption
GJ/ft2 MWh/ft2
0.065
0.061
0.073
0.018
0.017
0.020
0.072 0.020
2003/2004 Renewable Energy Investment a
2003 2004
Renewable Energy Total (GJ) 2,296.8 5,457.3
Renewable Energy Total (MWh) 638.0 1,515.9
Renewable Energy Percent of Total 1.8 4.2
Energy Consumptionb
GJ = gigajoules, MWh = megawatt-hours
a Based on known renewable energy purchases for the following office locations: Seattle, Spokane, and Richland
Washington; Portland and Corvallis, Oregon; Boise and Idaho Falls, Idaho; Helena, Montana; Anchorage and
Juneau, Alaska; Honolulu, Hawaii; Denver, Colorado; and Salt Lake City, Utah.
b Based on 2003 total energy consumption as shown in the chart above, “2003 Direct Energy Use in Facilities”.
--- --- --- --- ---
26
Greenhouse Gas (Carbon) Emissions
Our primary contribution to greenhouse gas emissions derives from the energy used in the facilities we occupy. Approxi-
mately 4 percent of these emissions come from our fleet of vehicles, discussed below. Greenhouse gas emissions data are
collected biannually, in concert with the facility energy audits; no data were collected in 2004. [EN8, EN30]
Fleet Emissions
CH2M HILL employees commute to work and travel to
conduct both client and internal business—by personal
vehicle, fleet and project vehicle, rental car, airplane, bus,
train, subway, light rail, bicycle, and on foot.
While many of these transportation modes present chal-
lenges for accurate tracking and reporting, we can measure
our fleet emissions with relative ease. [EN8, EN30]
CH2M HILL’s pool of fleet vehicles consists of owned
and leased trucks, SUVs, vans, automobiles, and hybrid
gas-electric vehicles. In 2003, the fleet of pool vehicles
numbered 112 and was reduced to 109 by the end of the
year; in 2004, the fleet was further reduced to 85 vehicles
by the end of the year. The fleet included 4 hybrid vehicles
in 2003; as part of our overall fleet reduction program, only
one hybrid vehicle remained in 2004. Vehicles owned or
leased expressly for client projects are tracked separately
and are not included in this report.
2003/2004 Fleet Emissionsa
a CO2 emissions were calculated using the World Resources Institute/World
Business Council for Sustainable Development Greenhouse Gas Protocol.
Other compounds were calculated according to EPA’s 1995 AP-42 guidance
26 (assuming vehicles did not run air conditioners; actual emissions may be
slightly higher) and EPA’s 2004 Annual Certification and Test Results Report
for cars and light trucks.
03 04 03 04 03 04 03 04
Hydrocarbons,
metric
tonnes
Oxides of
nitrogen,
metric
tonnes
Carbon
monoxide,
metric
tonnes
C02,
metric
tonnes
1.1
1.8
1.0
1.6
15.7
26.5
508.5
717.7
2003 CO2 Emissions Based on Facility Electricity Consumptiona
Number CO2 Emissions, Office Floor Normalized CO2
of offices metric tonnes Area, ft2 Emissions,
metric tonnes/ft2
Canadian leased offices 4 1,139 212,588 0.005
U.S. owned offices 1 479 45,000 0.011
U.S. leased offices 64 15,965 1,541,844 0.010
Data not available 21 --- --- ---
Total 90 17,583 1,799,432 0.010
a Emissions were calculated using the World Resources Institute/World Business Council for Sustainable Development
Greenhouse Gas Protocol (www.ghgprotocol.org). Data reflect the combined emissions from owned and leased facilities.
Please refer to data limitations described above for direct energy consumption.
27
Regulatory Compliance
We track all environmental incidents that occur in our offices and on field projects where CH2M HILL is responsible for
environmental performance, including spills, releases, and permit violations. Some of these incidents result from the actions
of other organizations such as subcontractors, but in keeping with our commitment to project excellence, CH2M HILL investi-
gates and implements corrective action for all incidents. Within the scope of this report, we had three environmental inci-
dents at work locations or project sites in 2003, and six environmental incidents in 2004.[EN16]
2003/2004 Environmental Incidents
Type of Incident Date Location Incident
2004
Near Miss June 1 San Francisco, CA Hazardous waste shipment (soil) was delivered to a non-hazardous facility.
The shipment was reloaded and sent to hazwaste landfill. Environmental
agency was notified.
Spill July 13 Texas City, TX Truck backed into another, damaging the radiator and spilling approximately
2 gallons of antifreeze. **
Spill September 5 Hinkley, CA Groundwater with low levels of chromium contamination was released when
re¬mediation well pump was left on. Sampling confirmed that remediation
was not warranted. Incident was reported to environmental agency.
Spill September 30 Corvallis, OR A 4-liter jug of methylene chloride spilled from solvent cabinet. **
Hazmat Shipping October 12 Sacramento, CA Diesel generator declaration for cylinder shipment was lost during shipment.
Incident remedied by providing copy of declaration to shipper.
Spill October 28 US 95, Idaho Mobile drill rig tipped over into creek bed, spilling less than 1 pint hydraulic
fluid. Spill reported to environmental agency. **
2003
Spill Mar 7 Corvallis, OR In laboratory, reaction between sample and liquid waste split container and
spilled contents. **
Spill May 12 Troutdale, OR Broken hydraulic line on drill rig spilled fewer than 5 gallons of hydraulic
fluid. **
Permit Violation October 22 Oakland, CA Wells abandoned without completing proper forms. Paid $5,000 fine.
* All incidents are associated with CH2M HILL, Inc.
** Spill cleaned up; quantity did not exceed reportable limits.
2005_CH2MHILL_SustainabilityReport
2005_CH2MHILL_SustainabilityReport
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2005_CH2MHILL_SustainabilityReport

  • 1. Engineering a Sustainable Future 2003/2004 Sustainability Report
  • 2. CH2M HILL designed a plant-based system to halt the migration of contaminated groundwater at Beale Air Force Base. On the Cover To control the flow of water around a highly contaminated area at Beale Air Force Base in northern California, CH2M HILL and U.S. Air Force employees designed a sustainable solution involving more than 5,000 plants (primarily native cottonwood trees, oak trees, and grasses). The solution combined a slurry wall with a phytoremediation (plant-based) system to halt further migration of contaminated groundwater. In contrast to standard technologies, such as excavating and removing the soil or using electric pumps to control water movement, this solution saved more than $12 million in up-front costs. To maximize the benefits to the ecosystem and provide extended habitat along the realigned channel, CH2M HILL and Beale Air Force Base partnered with regulators to reconstruct the streambank. This included planting an additional 7,000 new plants and using more than 30,000 pounds of recycled coconut fiber matting along both sides of the new stream channel. This approach improved erosion control and water-holding capacity, and promoted the growth of native grasses seeded beneath the mat.
  • 3. Dear clients, employees, community partners, and industry peers: We are pleased to present CH2M HILL’s first Sustainability Report, which describes our company’s commitment to and progress toward visioning, designing, and building a legacy we can be proud of—delighting our clients, inspiring our employees, and protecting the integrity of the natural systems upon which all life depends. With so many pressures endangering the planet’s ecological systems and its peoples, our industry’s professional responsibility to serve the public health, safety and well-being takes on new urgency. Indeed, the engineering profession has a powerful role to play. As scientists, we are uniquely qualified to understand the delicate and complex relationships between ecological systems, the built environment, and social frameworks. As designers, we are challenged to innovate—to protect natural resources while meeting the cost and performance expectations of clients and consumers. As members of society, we are called to improve our communities, promote fairness, and educate the young. And as leaders, we must inspire others by turning the resources of our company to solving some of the world’s most daunting challenges. This report documents the progress CH2M HILL is making, not only in how we operate our businesses, but—perhaps more importantly—in how we collaborate with and advise our clients on sustainable solutions. We invite you to read about our extraordinary people, who are delivering landmark projects around the world to a variety of clients. Learn about the steps we’ve taken in developing sustainability policies, programs, and new technologies, as well as methods for accounting for our progress (such as the implementation of a North American environmental management system and the publication of this report). As a signatory of the UN Global Compact, we are committed to support its ten principles in the areas of human rights, labor, environment, and anti-corruption. We are proud to convey our participation in organizations that influence sustainability policies locally and globally—the Design-Build Institute of America, the Civil Engineering Research Foundation, the World Economic Forum, and the World Business Council for Sustainable Development. In addition, we are delighted to announce the appointment of Nicholas Sonntag to the newly created position of Senior Vice President of Sustainable Development. Sustainability is an ongoing process that requires the continued sharing of our experiences, regular evaluation of progress, and careful adaptation to new insights. This report represents a milestone in which we commit to sharing our accomplishments and challenges with all of you. We invite you to follow our progress and join us in this exciting and worthy quest! Sincerely, Ralph R. Peterson Chairman of the Board, President and Chief Executive Officer CH2M HILL Joseph A. “Bud” Ahearn, Vice Chairman of the Board From the Office of the CEO Joseph A. “Bud” Ahearn Vice Chairman of the Board CH2M HILL Ralph R. Peterson, Chairman of the Board, President and CEO
  • 4. About this Report This is CH2M HILL’s first sustainability report, covering the calendar years 2003 and 2004. We have used the 2002 Global Reporting Initiative (GRI) guidelines as they apply to our company. (An Index to GRI Indicators is included on page 30, and cross-references appear throughout the report. For example, [EN33] on page 5 refers to the “environmental performance of suppliers” GRI indicator.) We have found that some modification of the GRI approach was necessary to reflect the nature of the service business we operate. For example, our company’s material consumption and through-put are small compared with the impact and scope of the work we do for thousands of clients in designing water treatment systems, building industrial plants, cleaning up toxic wastes, or planning transportation systems. Sustainable management of our internal operations will always be important as a natural expression of our culture and the deeply rooted values of our employees. Beyond that, we believe that our greatest opportunity for sustainable impact is in our role as a leader in sustainable engineering practices. Thus, we have structured this report to address both internal operations and the work we are doing for our clients. The scope of our report encompasses two of CH2M HILL’s legal entities: CH2M HILL, Inc., and CH2M HILL Canada, Ltd. (See the Company Profile section for details.) Unless noted otherwise, “CH2M HILL,” “the firm,” and “the company” are used interchangeably in reference to the two companies covered by this report. As we progress down the path of sustainability reporting, we plan to include other CH2M HILL subsidiaries and affiliates in future reports.
  • 5. Contents Inside CH2M HILL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Meet CH2M HILL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Company Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Environmental Stewardship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Environmental Management System . . . . . . . . . . . . . . . . . . . . . . 4 Materials and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 The Supply Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Recycling and Reuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Business Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Employee Commuting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Corporate Citizenship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Business Ethics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Employee Well-Being . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Career and Leadership Development . . . . . . . . . . . . . . . . . . . . . . . 8 Creating a Culture of Inclusion. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Health and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Industry Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Influencing Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Inspiring Tomorrow’s Engineers . . . . . . . . . . . . . . . . . . . . . . . . . 11 Honoring Environmental Leadership. . . . . . . . . . . . . . . . . . . . . . . 11 Community Partnerships. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Charitable Giving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Teaming Up for the Environment . . . . . . . . . . . . . . . . . . . . . . . . . 13 Sustainable Solutions in Practice . . . . . . . . . . . . . . . . . . 15 Civil Infrastructure Projects Whittier Access Highway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Toronto Waterfront Revitalization. . . . . . . . . . . . . . . . . . . . . . . . 16 NEWater Plants and Visitor Centre . . . . . . . . . . . . . . . . . . . . . . . 17 The Geysers Recharge Project. . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Federal Projects Johnston Atoll Environmental Restoration and Closure . . . . . . . 18 Marine Corps Air Station New River Low-Impact Development Stormwater Retrofit . . . . . . . . . . . . . . . . . . . . . . . 18 Climate Leaders Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Redevelopment at a Former Military Facility . . . . . . . . . . . . . . . 19 Industrial Projects Suncor Energy Greenhouse Gas Management . . . . . . . . . . . . . . 20 Advanced Materials Research Lab. . . . . . . . . . . . . . . . . . . . . . . . 20 Nike Model Sustainable Factory . . . . . . . . . . . . . . . . . . . . . . . . . 21 Silverhawk Power Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Looking Forward. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Progress Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Economic Progress. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Environmental Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Products and Procurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Facilities and Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Renewable Energy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Greenhouse Gas (Carbon) Emissions . . . . . . . . . . . . . . . . . . . . . 26 Fleet Emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Social Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Workforce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Business Ethics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Learning and Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Diversity and Opportunity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Health and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Working with Policy Makers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Index to GRI Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
  • 6. 1 CH2M HILL today differs considerably in size and capability from its roots, but our commitment to environmental stew- ardship and community involvement is as strong as ever. Meet CH2M HILL The enterprise now serves clients and communities on every continent, offering more than 700 services in the engineering, construction, and operations disciplines. We are dedicated to being a responsible corporate citizen and sustainability leader wherever we do business and have adopted formal sustainability policies and processes to ensure that we “walk our talk.” CH2M HILL is known for tackling the toughest technical and management assignments, working side-by- side with clients as partners, and delivering sustainable solutions that outperform our clients’ expectations. As such, we have grown to become the number one environmental engineering firm in the United States (Environmental Busi- ness Journal, Volume XVI, Number 7/8, 2003). Our commitment to sustainability runs deep. As an employee-owned firm, CH2M HILL fosters a culture of self- motivation and personal responsibility—and our employees value and support sustainability, both inside and beyond the firm. Our “Green Team” program is a robust, grassroots initiative that promotes sustainable action through recycling, environmental cleanup, peer education, bike commute advocacy, and commuter trip reduction projects. As profes- sional advocates for sustainable practices, our people devise innovative, yet practical solutions to complex problems and promote this know-how through professional societies. Company Profile CH2M HILL Companies, Ltd. (CH2M HILL) was established in 1974 to encompass the firm’s growing services offered through subsidiary companies, which now include Opera- tions Management International, Inc. (OMI), Industrial Design and Construction (IDC), and Lockwood Greene. Inside CH2M HILL Founding Partners: Holly Cornell, Jim Howland, T. Burke Hayes, and Fred Merryfield. CH2M eventually merged with Clair A. Hill and Associates to form CH2M HILL. CH2M HILL adopted its sustainability policy in 2000. This policy voices our commitment to provide the best expertise on sustainable practices to our clients. We pursue new technologies and methods to make sustainable solutions feasible and practical, and we monitor the results of sustainable practices within our organization. We are committed to helping our community partners teach and advance the principles and practices of sustainability. When three young engineers returned from World War II to launch CH2M HILL with their civil engineering professor, they could scarcely have imagined that by the turn of the century the tiny, Oregon-based firm would grow to 15,000 employees and more than 200 offices worldwide. What they did clearly see was an imminent need to clean up the Willamette River, and they proceeded to develop wastewater treatment technologies to help Oregon cities do so. Our Values • Honesty, integrity, and trust • Responsive client service • Respect for people • Quest for innovation and continuous improvement • Collaborative and enjoyable work environment • Commitment to safety, health, and environmental protection • Profitable, long-term growth • Commitment to community • Challenging work opportunities and a strong work ethic
  • 7. 2 CH2M HILL has offices in 40 countries and has worked on every continent. In 2004, CH2M HILL Com- panies, Ltd., had more than 15,000 employees, earned gross revenues of US $3.1 billion, and maintained more than 200 offices in 40 countries. The firm serves municipal, state, and federal govern- ments as well as private- sector organizations around the world. Our principal markets include environ- ment, water and wastewater, nuclear services, transpor- tation, power and energy, industry and manufacturing, federal and military facilities, telecommunications and information solutions, and security. The reporting compa- nies in this document are CH2M HILL, Inc., and CH2M HILL Canada, Ltd. CH2M HILL, Inc., is a full- service, global U.S. company providing complete program management; planning; engineering design, tech- nology, and construction; financing; operations; and project development services to public and industrial-sec- tor clients. CH2M HILL, Inc. serves three major client groups: civil infrastructure, federal, and industrial. CH2M HILL Canada, Ltd., is the Canadian division of CH2M HILL Companies, Ltd. The firm was formed in 1995 through the merger of CH2M HILL Engineering Limited and Gore & Storrie Limited, a 75-year-old Cana- dian company with a strong history of success across Canada. CH2M HILL Canada offers unique solutions for sustainable development and is a diversified, full-ser- vice engineering solutions provider. These reporting companies represent most of the compa- ny’s North American opera- tions and a large portion of CH2M HILL’s total operations, employing 6,299 people in 2004 and representing approximately 30 percent of CH2M HILL Companies’ total revenue. This report does not include other CH2M HILL organizations, wholly-owned subsidiaries, or joint ventures located in North America and elsewhere. More information on subsid- iary companies, operations, and CH2M HILL’s full range of services is available at www.ch2mhill.com and www.ch2mhillcanada.com. “Embracing the tenets of good corporate social responsibility, environmental commitment, and sound economics not only benefits our clients, our employees, and the communities in which we work, it also makes good business sense.” — John Murray, President, CH2M HILL Canada, Ltd.
  • 8. 3 program, and outdoor trips and community cleanup events. The idea caught on, and other volunteer Green Teams soon sprang up in more than 30 CH2M HILL offices around the U.S., winning over employees and communities alike. Several Green Teams have been recognized for outstanding community service by local organizations. In 2000, the Green Team program gave rise to the Corporate Environmental Performance (CEP) Program, CH2M HILL’s formal struc- ture for the sustainability of U.S. operations. Almost simultaneously, the Canadian Sustainable Development Program (CNR SD) took shape through the leader- ship of the Canadian regional manager and the Canadian Environmental Stewardship This section provides a snapshot of our company’s current programs and accomplishments—as well as challenges and future objectives—in both environ- mental and social arenas. Detailed performance data and metrics are provided in the Progress Report section later in this report. CH2M HILL’s in-house sustainability effort began humbly in 1996 with the formation of the firm’s first “Green Team” in Portland, Oregon. On their own initiative and time, a hand- ful of employees set out to raise awareness about sustainability issues among fellow employees through informal talks, enrollment in a commuter trip reduction CH2M HILL started by founders Cornell, Howland, Hayes, and Merryfield, in Corvallis, Oregon. Clair A. Hill Associates formed in Redding, California. 1946 Developed mixed media filtration water treatment process and variable speed pump. Led to the first advanced waste treatment (AWT) plant at Lake Tahoe, California. 1953 1970 1975 Began work on Denver Water Board successive reuse project Landed Trinidad water project—first significant international project 1982 Awarded first of many EPA “Superfund” remediation contracts Developed aquifer storage and recovery technique First urban sustainability/ regional planning and first interstate highway work 1964 Decided to enter large- scale hazardous waste/ toxic waste market 1981 1992 Participated in the “Rio Summit” on Sustainable Development CH2M HILL’s Progress Toward Sustainability The First Green Team “In 1996, the Northwest Earth Institute in Portland, Oregon, challenged us to start the first Green Team. In the begin- ning, I was reluctant; but the first meeting of the Green Team changed that! Our team’s first major undertaking was a success. With just a bit of volunteer energy, we arranged for reduced-price annual bus passes for all of our Portland employ- ees. I think that’s what inspires other people to form Green Teams in their own offices: the idea that you can make a positive difference, even with limited resources.” — Andrea Ramage, Director, Sustainable Solutions GreenTeam
  • 9. 4 Corporate Headquarters LEED™ Certified CH2M HILL’s new corporate headquarters, located in Denver, was designed and constructed to meet LEED™ green-building certification standards for reducing energy, water use, and waste. Energy efficiency drove the choices for air conditioning systems, indirect lighting, high-efficiency window glazing, and automated lighting controls. Buildings were also commissioned to optimize energy performance and achieve a LEED™ Certified rating from the U.S. Green Building Council. “Our people are the driving force behind CH2M HILL’s sustainability programs. In every case that I can think of—the Sustainability Policy, the LEED™ certification of our Denver campus, the Green Teams, and the North American environmental management system—our employees’ initiatives made it happen. Our responsibility as executives is to encourage and support such initiatives wherever and whenever needed. Our people will get the job done if we don’t stand in their way.” —David Miller, Senior Vice President, Corporate Affairs Green Teams. Together, these two programs shape the policy and plans for sustain- able operations and keep the firm’s “feet to the fire” with regard to sustainability goals. They are the stewards of the firm’s Sustainability Policy, the newly formed environmental management system (described below), and various communication and education programs. In addition to increasing performance, one of our ongoing challenges is to bet- ter integrate these corporate sustainability programs. Because environmental engineering is our business, this report places a strong emphasis on what we know best—the environmental aspects of sustainability. We are strengthening our expertise in the social and economic components as we address them within the organization. Environmental Management System For many years, CH2M HILL has helped clients manage environmental impacts using environmental management systems (EMSs). When it came time to improve our own practices, an EMS seemed the obvious choice. An EMS is used to evaluate the ways in which business activities impact the environ- ment, identify areas with the greatest potential for environmental “return” on investment, and include an action plan complete with a feedback/adjustment loop. This prioritized approach ensures that the time and money invested delivers meaningful and continuous improvement. In addition, the EMS recognizes the need to work with CH2M HILL’s partners in environmental stewardship—from clients to vendors and from office man- agers to purchasing agents. Formed Sustainable Development Practice Group 1995 2000 2003 2004 Board endorses CH2M HILL as a signatory to the UN Global Compact Formed the knowledge network of Sustainable Solutions professionals 2005 Hired Corporate EMS Manager Hired Senior Vice President of Sustainable Development Prepared first Sustainability Report Developed environmental management system (EMS) for North American office operations Denver Campus (3 buildings) receive LEED™ certification Launched Canadian Commuter Challenge event to address climate change The goals of CH2M HILL’s EMS are to reduce the company’s environmental footprint and increase operating efficiencies in the North American companies included in the scope of this sustainability report. In the future, we plan to expand the EMS to include the environ- mental impacts of subsidiary companies, international offices, and the projects we deliver. Our initial EMS action plan focuses on five key areas for measurement and improve- ment, selected to reflect the primary environmental impacts of our service- oriented businesses: • Materials and equipment • Facilities • Business travel • Employee commuting • Regulatory compliance 1993 Started Rocky Flats Nuclear Waste Cleanup Hired first VP of Sustainable Development in Canada Adopted CH2M HILL Sustainability Policy Initiated CH2M HILL Corporate Environmental Performance program Firm’s first Leadership in Energy and Environmental Design (LEED™) certification project at the Whitehead Animal Research Center, Emory University Initiated annual Sustainable Communities Awards with Federation of Canadian Municipalities members CH2M HILL Canada received GLOBE 2002 Environmental Competitiveness Award 2002 Formed Small Business Mentoring Program Started Diversity Program
  • 10. 5 Materials and Equipment The Supply Chain With approximately 27,000 vendors supplying goods and services to CH2M HILL companies, we can use the company’s purchasing power to drive the market toward environmentally preferable choices. We have launched several initiatives to bring us closer to this goal: [EN33] • Computer and Printer Equipment—To reduce electronic equipment waste disposal, we rewrote contracts with our U.S. computer and printer leasing and manufacturing vendors, specifying that all of CH2M HILL’s computer equipment in the U.S. be released for resale or disposed of responsibly. In addition, we have adopted formal “green” procurement guidelines for both the leasing and purchase of computer and printer equipment. • Paper—Since 2000, we have worked to reduce paper consumption by leasing laser printers that print double-sided, using electronic fax systems that integrate with e-mail, increasing the use of online forms and transactions, and discouraging printed newsletters in favor of electronic distribution. We have developed paper procurement guidelines that encourage all of our paper purchasers to buy recycled paper. As a result, the percentage of recycled paper purchased has increased from approximately 70 percent in 2003 to 84 percent in 2004. • Cleaning Products—For the company’s corporate campus in Denver, we developed environmentally friendly specifications for cleaning products; for example, no persistent or toxic chemicals, carcinogens, or ozone- depleting chemicals; low levels of volatile organic compounds; and resource- efficient packaging. We are currently working to write these standards into national contracts for janitorial services. Recycling and Reuse We are committed to reducing the use of office materials and waste through reuse, reduction, recycling, and “rethinking” our choices. CH2M HILL currently recycles materials in most of its facilities, but there is always room for improvement. Wind-Powered Computers CH2M HILL Canada is helping to support clean energy by powering its more than 500 computers and laptops with wind-generated electricity purchased from the Pembina Institute. By purchasing wind power certificates, CH2M HILL is helping to diversify Canada’s energy sources, reduce harmful greenhouse gas emissions, and support a clean renewable source of energy. The company will also be offsetting approximately 250 tonnes of carbon dioxide (C02) emissions each year. Pew Center on Global Climate Change As a member of the Business Environment Leadership Council of the Pew Center on Global Climate Change, CH2M HILL is seeking constructive, cost-effective solutions to the climate change challenge. CEO Ralph Peterson represents CH2M HILL as the only engineering firm on the council. “With others in the Pew Center’s Business Environmental Leadership Council, CH2M HILL believes that climate change is a serious issue that demands serious solutions. They have shown that it is possible to reduce or offset emissions and still remain economically competitive; and they are giving others the opportunity to learn from their experience. CH2M HILL recognizes that being a leader on a tough issue makes good business sense. We need more companies like them.” — Eileen Claussen, President, Pew Center on Global Climate Change Building from their award-winning success in sustainability on the Barrie Landfill Project in 2002, the six-person office of CH2M HILL in Ontario, Canada, continues to stride toward greener office practices. In April 2004, Jacqueline Trumpe began engaging CH2M HILL suppliers in Ontario’s green initiatives by requesting space-efficient CD catalogs instead of paper ones. Ac- cording to Jackie, “Every year or two we were recycling these 1,000-page supply binders and it seemed like such a waste.” Nearly 75 percent of the suppliers she contacted were willing to provide their information on CDs instead of paper, and now the supplier library uses less than 10 percent of its original shelf space. GreenTeam
  • 11. 6 Most often, the levels of recycling are driven by the extent to which building owners provide facilities and systems for doing so. That said, we are working to establish paper, glass, plastic, aluminum, and printer toner recycling programs in all offices. Participation in recycling programs is generally enthusiastic and comprehensive, often led by the company’s volunteer Green Teams. One of our goals is to reduce the waste associated with correspondence by reusing packaging and promoting the recycling of interoffice envelopes. In addition to increasing the amount of recycling within our operations, we are dedicated to improving our ability to quantify the types of waste generated. Facilities As a service company, CH2M HILL generally locates its offices in commercial office spaces, and as a rule, these facilities are leased. Efforts to make operations more sustainable—through energy conservation, recy- cling, water conservation, and green tenant improve- ments—must be conducted in collaboration with land- lords. In addition, the finan- cial rewards of sustainable practices often are not easily captured through existing leasing arrangements. Despite these two hurdles, however, CH2M HILL’s office managers and employees strive to implement best practices. For example, 83 percent of our offices encourage employees to turn off lights in vacant rooms, and 16 percent have installed automatic light sensors in conference rooms and common areas; 16 percent of the offices surveyed have performed office energy assessments. In 2003, we conducted a baseline energy audit and greenhouse gas inventory for all North American offices covered in the scope of this report. In addition, we plan to establish energy conservation pro- grams in offices with more than 50 employees. One very important aspect of our environmental com- mitment is to support the development of renewable energy choices. In several office locations, we purchase renewable energy or buy “Green Tags” (renewable energy certificates). In fact, CH2M HILL was the first commercial enterprise to buy Green Tags through the Bonneville Environmental Foundation in 1999. [EN17] In 2003, the U.S. Environ- mental Protection Agency (EPA) included CH2M HILL in its Green Power Partners program because of our commitment to purchase 10 percent of the energy for our Northwest Region offices from renewable sources, starting in 2004. Business Travel Because we have clients all over the world, CH2M HILL employees do a lot of travel- ing to serve their needs—via airplane, rental car, fleet car, train, and other modes. For example, the 6,035 employ- ees of CH2M HILL, Inc., and CH2M HILL Canada, Ltd., collectively flew 44,053,167 miles in 2004. This includes domestic and international flights and represents 7,300 miles per employee for the year. Because air travel is a significant environmental impact of our company, we promote common-sense approaches to reducing the number of miles flown. This is a challenging area for reducing environmental impacts, one for which we need to develop options. In addition to looking at air travel, we are implement- ing an initiative to reduce the size of the company’s fleet, and we are working to establish green preferences and national agreements with eco-friendly hotels and rental car companies that, for example, offer hybrid vehicles. Employee Commuting Employees commuting to work consume fuels, cre- ate air and greenhouse gas emissions, and contribute to traffic congestion. To reduce these impacts, CH2M HILL supports a variety of com- muting alternatives, which are most often implemented at the local level. Boise’s 10-year-old Green Team received the City of Boise’s EnviroGuard Environ- mental Protection Award for its recycling and sustainability efforts. Because the award came from one of the Boise office’s largest clients, it was especially meaningful. The Boise City Mayor Dave Bieter recognized CH2M HILL for its good neighbor ethic and caring about the environment in his State of the City address in 2004. Shortly thereafter, CH2M HILL was selected as the consultant to develop the City of Boise’s Strategic Plan. GreenTeam
  • 12. 7 This includes promoting trip reduction programs, sub- sidizing annual bus passes and FlexCar memberships, promoting carpooling and vanpooling, and provid- ing facilities for bicyclists. Employees in our Atlanta office, for example, have the opportunity to participate in a commuter rewards pro- gram by carpooling, taking transit, walking, bicycling, and teleworking. Active participants are included in a monthly drawing for gift cer- tificates to local businesses. In the Seattle office, which subsidizes transit passes, 55 percent of employees use transit, carpool, bike or walk, ride with a vanpool, or take a train or ferry to work, rather than drive alone. Many of our employees support trip reduction goals by working at home and taking advan- tage of the company’s telework policy. In addition, several employees in the Denver office held leader- ship positions on local urban steering committees that successfully lobbied for three additional pedestrian bridges at future light rail stations near the headquarters campus. Regulatory Compliance Regulatory compliance, while important, is a minimum requirement for sustainable operations. The regulatory issues that affect CH2M HILL’s operations (and client work) most directly include environmental incidents (for example, spills) and management of hazard- ous materials. CH2M HILL’s target is zero environmental incidents per year. Our long-standing Health, Safety, and Environ- ment (HS&E) program devel- ops, maintains, and enforces best practices with our staff and subcontractors. When environmental incidents do occur, they are reported, recorded, and assessed to determine whether improve- ments in systems or proce- dures are required. Because of the nature of our business, our staff handles and transports hazardous materials (hazmat) on a daily basis. To minimize the risk of exposure, protect our staff, and comply with regulations, a rigorous hazmat program establishes handling and shipping procedures and conducts staff training. Corporate Citizenship CH2M HILL is more than a collection of technically skilled individuals. As a company, we become a collective force capable of solving difficult challenges for our clients, while advanc- ing the technologies and improving the welfare of the communities in which we live and work. When we combine technical capabilities with strong business ethics, a good corporate citizen emerges. That is what we aspire to be. In this section, we describe our accomplish- ments and challenges with respect to the many facets of corporate citizenship at local, national, and global levels. “We are excited that CH2M HILL’s efforts helped secure support for the new pedestrian crossings. When complete, these bridges will allow our employees and other commuters to safely access the Denver light rail line.” — Brian Bellfi, CH2M HILL Senior Transportation Design-Build Manager and participant on Denver area urban steering committees It must be a company record: 90 percent of the Philadelphia office employees leave their cars at home and get to work with a com- muting alternative. They take the train, ride a bike, walk, or tele- commute. In doing so, they’ve reduced their commuter mileage by 76 percent—saving an estimated 162,989 gallons of gas and eliminating 484 pounds of smog-forming pollution every year. GreenTeam CH2M HILL Canada’s Commuter Challenge In 2004, 107 staff in our Canadian offices took a one-week Commuter Challenge. By leaving their single-occupant cars at home and walking, biking, or taking mass transit, these employees avoided driving 9,320 vehicle miles.
  • 13. 8 Business Ethics CH2M HILL’s culture of conducting honest, ethical business was firmly estab- lished by the company’s founders and is now carried forward by a well-defined, strongly endorsed code of conduct. Revised in 2004, the Ethics Code and Busi- ness Conduct Policy guides employees and decision making by addressing topics such as bribery, corruption, conflicts of interest, dis- crimination, and harassment. Adherence to this policy is a condition of employment at CH2M HILL. Staff with concerns about how the Busi- ness Conduct Policy applies or who observe coworkers not following the policy can consult with one of the firm’s lawyers through a confiden- tial hotline. To extend this commitment internationally, in 2004, CH2M HILL CEO Ralph Peterson signed the World Economic Forum’s Zero- Tolerance Policy to Combat Corruption and Bribery. [SO2] Employee Well-Being CH2M HILL’s success depends on the knowledge, skills, and innovation of our employees; the fact that our firm is employee owned underscores this reality. The company’s founders placed a high premium on hiring people of integrity and on encouraging personal initia- tive and responsibility, values that continue to this day. The quality and character of our staff and corporate commit- ment to employees make CH2M HILL one of the most sought-after employers in the industry. In fact, CH2M HILL was named one of Fortune® magazine’s “100 Best Places to Work.” We are determined to maintain a workplace popu- lated by people who hold themselves accountable to high ethical standards and who lead others in doing so. The company is, in turn, committed to providing ample opportunities to keep our employees challenged, rewarded, and satisfied with their jobs. In this report, we highlight three aspects of our commitment to employees: investing in career develop- ment, creating a culture of inclusion, and promoting health and safety. Career and Leadership Development In a rapidly globalizing and complex world, great people are CH2M HILL’s smartest investment. Our goal is to hire, develop, and retain the technical experts, nimble thinkers, and thought lead- ers who will give CH2M HILL its competitive advantage in the industry. Toward this end, we support a variety of enterprise-wide educa- tion, training, and assign- ment opportunities. These include online and traditional classroom courses, tuition reimbursement, leadership development, mentoring, career development models and assessment tools, and performance evaluations linked to career development plans. Future leaders with outstanding promise are sent to Foundations of Leader- ship, an executive leadership program developed and delivered by CH2M HILL executives and the University of Michigan Business School. “Integrity is the all-important prerequisite to employment. We need to be interested in pleasant people of unimpeachable character.” — Jim Howland, one of CH2M HILL’s founders, in his “Little Yellow Book” of guidance and inspiration Foundations of Leadership. We partner with the University of Michigan Business School to offer the CH2M HILL Foundations of Leadership program. Three or four times a year, 35 leaders from offices around the world convene for this intensive 3 ½-day program to gain greater understanding of the firm’s business strategies and to develop their own leadership capabilities. Participants continue in the program for at least 6 months. “At the University of Michigan we have worked with many large companies over the years, but this is the best example, by far, of a serious commitment to leadership development and to a leadership culture.” — Dr. Kim Cameron, University of Michigan United Nations Global Compact. In 2003, CH2M HILL’s Board of Directors formally endorsed the UN Global Compact, an international commitment to advance responsible corporate citizenship and promote a more sustainable and inclusive global economy.
  • 14. 9 Creating a Culture of Inclusion CH2M HILL strives to pro- mote an environment of inclusion, equal opportu- nity, and appreciation for diversity. We are committed to establishing a diverse workforce and have been working hard to recruit and develop women and under- represented minorities for managerial positions. For example, in 2003, CH2M HILL implemented a policy plac- ing renewed emphasis on increasing the percentage of women and minorities in mid- and senior-level managerial and professional positions. As we continue to grow and increase our global market share, the goal is to improve our performance through diversity and to mirror our diverse client base. [HR4] Health and Safety CH2M HILL places a high premium on safety, both in the office environment and on clients’ job sites. This commitment is backed by a strong health and safety organization that devel- ops operating standards, monitors performance, and conducts ongoing employee training. Furthermore, the Health, Safety & Environment program is integrated with our business and project delivery systems, resulting in one of the lowest recordable incident rates in our industry, both on client projects and within our offices. CH2M HILL records all workplace incidents using our Incident Report Form. We track subcontractors as well as employees, all injuries regardless of severity, illness, property damage, fire or explosion, spill, release, potential violation/ permit exceedance, and near misses. [LA5] The reporting process is designed to ensure that injured workers get the care they need quickly. It also helps CH2M HILL identify why an incident happened, what can be learned from it, and how we can improve our programs. The process exceeds federal and state requirements for occupa- tional safety and health recordkeeping, and conforms to the International Labor Organization Code of Prac- tice (with the exception of commuting accidents, which the U.S. Occupational Safety and Health Administration requirements exclude). Since 1999, CH2M HILL has provided financial support and executive leadership to the Hispanic Engineers National Achievement Awards Corporation, a resource for recruiting talented and motivated young professionals. “We applaud CH2M HILL for generously supporting National Engineers Week. Their leadership, volunteer support, and overall contributions give students the opportunity to learn about engineering and technology—and help build interest and enthusiasm for the profession.” —Leslie Collins, Executive Director, National Engineers Week Foundation CH2M HILL is proud to be affiliated with the Hispanic Engineers National Achievement Awards Corporation (HENAAC) established in 1989. HENAAC’s mission is to seek out, recognize, honor and document Hispanic excellence in science, engineering and technology. Each year, HENAAC recognizes the best and brightest stars among the Hispanic engineering and scientific community in the U.S. They receive more than 300 nominations each year, and only 20 professionals are selected for recognition. In 2004, Kaiser-Hill Vice President and Chief Financial Officer Len Martinez was honored with a HENAAC award in the category of Executive Excellence in Government. He is the first non-engineer/scientist to be selected for this notable award.Len Martinez, winner of the HENAAC Executive Excellence in Government Award
  • 15. 10 The company conducts its operations according to written safety programs. In nearly 60 percent of our North American offices, these programs are adminis- tered by safety committees and, in the remainder, by office safety coordinators. Site safety coordinators fulfill similar functions on our proj- ect sites. [LA6] These commit- tees and coordinators are the primary channel for employ- ees to voice and resolve health and safety concerns. CH2M HILL Leaders in Action Ralph Peterson, Chairman, President, and CEO: Holds a position on the World Economic Forum (WEF) committee for transparent business conduct and anti-corruption; Member, World Business Council for Sustainable Development (WBCSD); Member, Business Environmental Leadership Council, Pew Center on Global Climate Change. Don Evans, President and Client Group Chief Executive, Civil Infrastructure and EPC Client Groups: Board member, Design-Build Institute of America (DBIA); Board Member, Center for the New West; Member, Water Environment Federation; Member, American Water Works Association. Joseph A. (“Bud”) Ahearn, Vice Chairman of the Board: Chairman, Corporate Advisory Board, American Society of Civil Engineers (ASCE); Board Director, Engineers Without Borders—USA. Nicholas Sonntag, Senior Vice President of Sustainable Development: Member of Science, Technology and Environment Advisory Board, Royal Roads University, Canada; Member, Board of Councilors for China-U.S. Centre for Sustainable Development; Member of the Earth Council Institute, Costa Rica. Peter Hughes, Vice President and Chief Legal Officer, CH2M HILL Constructors, Inc.: Active participant in the WEF; Director and Assistant Secretary of the newly created Engineering & Construction Risk Institute, Inc.; Legislative Committee, DBIA. Jan Dell, Vice President, Industrial Client Group: Liaison Delegate to WBCSD. Andrea Ramage, Director, Sustainability Solutions: Member, Governor’s Panel for a Sustainable Washington. Ann Duffy, Vice President, Sustainable Development, CH2M HILL Canada: Board member, International Centre for Sustainable Cities. “As president of the Junior Engineering Technical Society, I’m very proud of JETS programs, particularly UNITE, a national program that introduces minority high school students to engineering. More than 86 percent of the students in the program enrolled in college in 2003. That’s pretty impressive.” — Bob Allen, CH2M HILL Senior Vice President, Human Resources Other channels include direct contact with HS&E manage- ment, regularly conducted all-employee surveys, and semi-annual survey probes with smaller groups of ran- domly selected staff. Industry Leadership To advance the practice of engineering—and sustainability—within the industry as a whole, engi- neering companies such as ours must step up and provide leadership. As part of that mission, CH2M HILL is an active corporate member of the organizations that are shaping the future of engi- neering and sustainability. We engage in policy-making dialogues and are fre- quently called on to provide policy makers with technical expertise. We also recognize and honor other companies that demonstrate leadership in sustainable practices, and invest in the future generation of engineers through various programs. Influencing Policy CH2M HILL actively engages with policy makers to support issues and legislation that help move the engineering industry forward and support client and company inter- ests alike. Members of the executive staff and numerous employees hold positions on the boards of directors of policy-making organizations, many of which have a strong agenda for sustainable busi- ness practices. We work with legislators, policy leaders,
  • 16. 11 and other stakeholders to pave the way to more effective and sustainable solutions. Some of the federal organizations we engage regularly are the U.S. Department of Transporta- tion, Department of Energy, Environmental Protection Agency, and the Department of Defense. We also engage similar organizations at the state and local government level. Public policy creates busi- ness opportunities and challenges that affect CH2M HILL and our clients. Our government affairs staff promotes the business and professional interests of CH2M HILL, its employees, and its clients at federal, state, and local levels. Government affairs profes- sionals are responsible for handling firmwide legislative Ralph Peterson presenting CH2M HILL’s “Building A Better World” award to Chad Holliday, CEO of DuPont, in 2003. affairs, supporting business development, assisting clients, manag- ing the company’s Political Action Committee, and working with and leading professional societies and organizations. Inspiring Tomorrow’s Engineers In partnership with engi- neering societies, nonprofit organizations, and other engineering companies, our employees are working to educate future engineers. We believe this work is impor- tant, not only to counter declining enrollment in engineering programs, but to inspire young people to help design the future. • For more than a decade, CH2M HILL has been a leading sponsor of Engineers Week. In 2003, employees in 32 U.S. CH2M HILL offices shared their knowledge with K-12 and college students through engineering competitions, technology fairs, and classroom presentations. In 2004, employees from 43 offices participated in Engineers Week outreach programs. • Less than 10 percent of the current engineering workforce, industry-wide, is made up of women and minorities. With a strong commitment to diversity, CH2M HILL is working to change this by supporting local programs aimed at improving these numbers. Honoring Environmental Leadership As one of the largest environ- mental engineering firms in North America, CH2M HILL CH2M HILL Corporate Citizenship Honors and Awards [SO4] 2004 • Human Rights Campaign of Colorado Corporate Award of Excellence—for supporting an open and diverse workplace 2003 • “100 Best Places to Work,” Fortune® • “Great Place For Women,” Chemical Engineering Progress • Business of the Year in: Redding, California; Gainesville, Florida; and Corvallis, Oregon • Company of the Year, Southeast Business Partnership (Denver, Colorado)—for outstanding community and environmental stewardship • 14th among Top 50 Companies to Work For, Woman Engineer • Company of the Year, Denver’s Coloradobiz —for commitment to the community • Corporate Telework Award, The Telework Coalition—for commitment to teleworking and telecommuting • Martin Luther King Award for Corporate Social Responsibility “Increasingly, our clients seek solutions that make sense for the long term. Many of our employees love to solve problems and enjoy collaborating to devise practical, innovative solutions. It’s gratifying to see them contribute to projects, provide value to clients and communities, and get paid to do it!” — Ann Duffy, Vice President, Sustainable Development, CH2M HILL Canada
  • 17. 12 recognizes other organiza- tions that are working to improve and protect the environment. In May 2003, CH2M HILL presented its Building a Better World Award to Charles (Chad) Hol- liday, Jr., Chairman and CEO of DuPont, for his company’s exceptional contributions to sustainable development, social responsibility, and workplace safety. CH2M HILL presents the award periodi- cally to recognize leadership, vision, and actions that make a significant difference in Since 2002, employees from CH2M HILL offices across the U.S. have taken part in the largest national fundraiser for the American Red Cross—the Fat Tire Classic. In 2003, CH2M HILL won the event’s Team Spirit Award for the second consecutive year, was recognized as the largest corporate team, and raised the largest corporate donation. “We are so very grateful to CH2M HILL and their ongoing commitment to supporting the Red Cross. We appreciate the tremendous help they provide through volunteerism, financial support and youth leadership.” — Susan Gillespie, Special Projects Coordinator, American Red Cross Mile High Chapter improving the lives and pros- pects of people and society. In recent years we granted awards to the founder of the EPA and to the Chairman and CEO of British Petroleum. We are co-sponsors, with the Federation of Canadian Municipalities, of the FCM-CH2M HILL Sustain- able Communities Awards. Through this program of biannual awards, more than 100 municipal governments of all sizes have received financial awards to recognize environmental responsibility and help advance sustain- able development objectives in their communities. In 2003, seven communities won awards. Among them were Vancouver, B.C., which produces electricity from landfill gas, and Moncton, New Brunswick, whose residential recycling program has achieved 83 percent participation. Also in Canada, CH2M HILL supports the Union of British Columbia Municipalities’ The new Los Angeles Green Team, led by Jeff Friesen and Ileana Ruiz, is already making an impact in the heart of downtown. So far, the five-member team, along with co- workers, family, and friends, has joined efforts with other Los Angeles organizations like Heal the Bay, which spon- sors beach cleanups, and Le Gran Limpieza, a volunteer organization that picks up trash along the Los Angeles River, to help make LA a greener place. “These efforts not only make CH2M HILL a good neighbor, but also provide opportunities for good business,” says Friesen. GreenTeam CH2M HILL’s Ann Duffy receiving a Tree Canada Foundation carbon offset certificate from Herb Brett, President of Newfoundland and Labrador Federation of Municipalities and Deputy Mayor, Arnold’s Cove, NL. The Tree Canada Foundation partners with volunteers to improve quality of life by planting and caring for trees. Community Excellence Awards program, which recognizes municipalities and regional districts that demon- strate leadership in improv- ing ways of doing business. CH2M HILL sponsors the “Leadership and Innovation” award category to recognize municipalities with demon- strated excellence in incorpo- rating sustainability into an engineering or infrastructure- based project.
  • 18. 13 Community Partnerships Contributing to commu- nities through financial gifts, in-kind services, and volunteering is a vital part of CH2M HILL’s corporate culture. [EC10] Charitable Giving The CH2M HILL Foundation was established in 1991 to continue the founders’ legacy of community service and dedication to engineering technology and education. Each year, the Foundation awards five founder awards, financial gifts to more than 60 colleges and universities and periodic capital grants that support engineering, architecture, and science programs at institutes of higher education. The Foundation awarded contri- butions of $425,000 in 2003 and $480,000 in 2004. Other charitable giving through CH2M HILL is highly decentralized; contributions are made on regional and local levels. For this reason, accurately documenting community contributions companywide is difficult. We are investigating ways to improve our ability to accurately track and report charitable contributions. Teaming Up for the Environment CH2M HILL’s partnerships with nonprofit organiza- tions have grown over time, in large part through the initiative of our employees. Many of these partnerships have evolved into long-term, mutually supportive relation- ships. For example, the firm partners with Water For People, a nonprofit organiza- tion that helps impoverished communities all over the world gain access to locally sustainable drinking water, sanitation, and hygiene. In 2003, our employees sup- ported Water For People through financial grants, volunteer board service, and an annual workplace giving campaign that contributed $15,000. Employees in 56 offices worldwide increased their contributions to Water For People to $21,000 in 2004. Shared Values In 2003/2004, CH2M HILL was a member of numerous organizations whose values align with ours, including: • American Council of Engineering Companies • American Society of Civil Engineers • American Water Works Association • Boston College Center for Corporate Citizenship • Canadian Business for Social Responsibility • CEO Coalition to Advance Sustainable Technology • Civil Engineering Research Foundation • Construction Industry Round Table • Engineers Without Borders—USA • Federation of Canadian Municipalities • National Academy of Construction • National Conference of Black Mayors • National League of Cities • Pew Center on Global Climate Change • Society of American Military Engineers • The Conference Board • The Keystone Center • U.S. Conference of Mayors • U.S. Green Building Council • World Business Council for Sustainable Development • World Economic Forum • World Resources Institute CH2M HILL is committed to doing everything it can to support the recovery and reconstruction of the nations impacted by the December 26, 2004 tsunami. In fact, CH2M HILL professionals provided expertise in assessing local needs and reconstruction priorities in Indonesia, Sri Lanka and Thailand. With senior- level professionals working “on the ground,” CH2M HILL teamed with global and local governments, corporations and NGOs to provide a wide range of critical relief services, including managing a water treatment plant. CH2M HILL engineers have assessed the damage to water and wastewater treatment systems as well as sanitation and transportation infrastructure.
  • 19. 14 CH2M HILL teamed up with America’s Clean Water Foundation to support World Water Monitoring Day, a program designed to help raise awareness about water quality. Nearly 300 CH2M HILL employees from 53 North American offices partnered with clients and local com- munity groups to report on the water quality of an estimated 400 water bodies for World Water Monitoring Day in October 2003, and continued these efforts in 2004. Since 2001, employees in the Toronto, Ontario, office have volunteered their time, energy, and talents to the CANstruction competition—a friendly design-build competition in which teams create imaginative structures built entirely out of packaged food to increase awareness about the issues of homelessness and hunger. The food is then donated to a local food bank. Working with the Wisconsin Department of Transportation, the Milwaukee Green Team has sponsored an Adopt-A-Highway cleaning crew since 2002. The crew cleans a three-mile stretch of Highway 100 in Milwaukee County three times a year. Highway 100 is a major arterial running along the west side of town. The signs posted at each end of this stretch of highway let passers-by know that CH2M HILL is actively involved in green- ing the community. “Participating on a cleaning crew is an excellent opportunity to get to know people from other business groups and find out what types of services they provide. It is also a great way to get to know co-workers outside of the work environment while getting a little exercise.” — Mike Holmquist, Milwaukee Green Team Adopt-A-Highway Coordinator GreenTeam “CH2M HILL has been one of Water For People’s major supporters; they’ve helped us expand our work around the world. Since our inception, CH2M HILL staff have served as key volunteers in their communities, helping generate even more support for our mission.” — Steve Werner, Executive Director, Water For People In 2004, CH2M HILL became actively involved with Engi- neers Without Borders-USA (EWB-USA), an organization that brings engineering students and professionals together to design and build infrastructure in developing communities. In addition to hosting the 2004 EWB-USA national conference at our headquarters in Denver, CH2M HILL employees also volunteer their time to serve as student advisors on EWB-USA projects. Bud Ahearn, Vice Chairman of CH2M HILL, is the Board Director of EWB-USA. “Reliable data from volunteer monitors, like the professionals from CH2M HILL, can help fill the gap by establishing a baseline for a water body’s health.” — Roberta Savage, President, America’s Clean Water Foundation
  • 20. 15 Sustainable Solutions in Practice While making better choices within CH2M HILL is important, it is our work with clients that can have exponential impacts on global sustainability. Our clients are among the organizations that set policy, protect homeland security, drive the economy, and build and operate the infrastructure that is the backbone of our society: the roads and bridges, water supply and wastewater treatment systems, manufacturing plants, airports and ports, military bases, and technologies that protect our air, water, and soil. As engineers, planners, sci- entists, architects, and tech- nical professionals, we have opportunities—every day—to redesign the blueprint for how systems are created and operated. By changing the way we think about planning, design, and construction, we can literally change the environmental, social, and economic “footprints” we leave on our world. More than a single tech- nology, sustainability is a framework and approach that seeks to add value, keep present as well as future gen- erations in mind, and create tangible benefits for people, our clients, and the planet. As such, it is a yardstick that can be applied to any technical area and problem-solving method—and anyone can use it. Harnessing CH2M HILL’s tal- ent to develop breakthrough sustainable technologies is the goal of the Sustainable Solutions Community of Practice. This dynamic net- work of more than 150 staff links practitioners across a broad range of techni- cal disciplines, helping to stimulate the systems-based thinking that is the hallmark of sustainable design. This group serves as a sustainable resource “hub” for clients and CH2M HILL staff through one-on-one consulting, online tools, and training. The projects described on the following pages exem- plify sustainable solutions in practice. No longer within the realm of the conceptual, these projects show that sustainable solutions are creative and cost-effective, enabling us to outperform our clients’ expectations while providing multiple benefits. The firm’s services that support sustainability extend beyond these examples—to ecosystem management, context-sensitive solutions in transportation, compost- ing and waste management, water resources, brownfield recovery, industrial ecology, and training and education. We invite you to visit www.ch2mhill.com to learn more about the full range of our sustainability-oriented services.
  • 21. 16 Whittier Access Highway Whittier, Alaska, USA Seeing the Mountain for the Road Opening highway access to the isolated Whittier, Alaska com- munity involved the familiar conflict between modern mobility and preservation of natural assets—in this case, unobstructed views of pristine glacial streams, mountains, and lakes. Often referred to as the “gateway to Prince William Sound,” Whittier is located in the heart of the Chugach National Forest, an area replete with glaciers, fjords, mountains, and wildlife. As originally conceived, the Whittier Access project placed a major roadway and bridges just a stone’s throw from the local visitor’s center, blocking views of Begich Peak, Portage Creek, and Portage Lake. CH2M HILL worked with the Alaska Depart- ment of Transportation and Public Facilities to design a solu- tion that, instead, preserved the stunning views and protected flora while making Whittier accessible—for the first time—by highway. The solution involved redesigning the alignment to incorporate a 500-foot tunnel that would hide the road view and, once the road emerged from the tunnel, “hiding” it behind such natural features as rock outcrops and a glacial moraine (the ridge of debris left by receding glaciers). In addition, alignments and creek crossings were designed to minimize impacts on sensitive plants, salmon spawning grounds, and other environmental features. The project included three bridges, a 500-foot tunnel, 4 miles of roadway, conversion of a 2.5 mile rail tunnel into a combined rail/highway tunnel (designed by others), and a bridge over Whittier Creek. In addition to aesthetic and environmental benefits, the project has stimulated a small economic boom in local tourism and commerce. Ecotourism, a new hotel, a cruise ship dock, a private marina, and attendant facilities have sprung up since the project was completed in the summer of 2000. Civil Infrastructure Projects • Water — Transportation — Operations Toronto Waterfront Revitalization Toronto, Ontario, Canada From Liability to Sustainable Opportunity Like many waterfront cities in North America, the city of Toronto recognizes the opportunity in restoring neglected waterfront areas to the more vital role of fueling the city’s economic activ- ity. By 2002, one such area—a 1,000-hectare (2,500-acre) site bordering Lake Ontario—was characterized by abandoned and contaminated lands with poor lake access. The local, provincial, and federal governments changed all of that by creating a coali- tion dedicated to renewing the Toronto waterfront: the Toronto Waterfront Revitalization Corporation. The coalition took on the challenge of transforming this neglected area into vibrant, sustainable shoreline communities. With help from CH2M HILL and two other joint-venture partners, the Corporation worked with a range of stakeholders to create an integrated, “systems-based” plan for development. Rather than settle for the usual solutions, this group leveraged the opportunity to showcase sustainable planning and technology. The revitalization effort represents an anticipated $17 billion in private-sector and public-sector investment over the next 30 years. This includes 40,000 residential units, extensive public transit expansion into the area, restoration of large tracts of natural lands for parks and habitat improvement, planning that maximizes the potential for energy efficiency and renewable energy use, and an extensive public art and heritage program. Major infrastructure development, such as a district energy system for heating and cooling, is also underway. As a program management and engineering consultant, CH2M HILL led the formation of the sustainable development framework and is currently building an innovative soils and groundwater management plan for the site. The firm is also working with community, business, and government stakehold- ers to develop a series of practical sustainability implementa- tion tools. This includes sustainability checklists for planning, design, and construction and a “triple-bottom-line” (social, economic, and environmental) process for tracking progress toward the leading-edge sustainability goals.
  • 22. 17 The Geysers Recharge Project Santa Rosa, California, USA Converting Recycled Water to Energy The City of Santa Rosa was looking for an environmentally responsible and cost-effective way to dispose of excess recycled water. On the other hand, an energy company, Calpine Geo- thermal, was looking for more water to recharge The Geysers, its “dry” steam generating plant. By matching up needs, both projects—and the environment—benefit. The win-win solution was a 40-mile pipeline that transports Santa Rosa’s recycled water across the Santa Rosa plain and Alexander Valley, up 3,300 feet into the Mayacamas Moun- tains, to Calpine Geothermal’s steam field. Calpine injects the recycled water into a 4,000- to 11,000-foot-deep aquifer, where it is heated to produce clean “dry” steam that is used in nearby electrical power plants as an environmentally friendly, reliable, and renewable source of energy. Because it runs through an area with the potential for seismic activity, the pipeline was designed with sensors and isolation valves that allow for imme- diate shutdown in the event of an earthquake. (These systems are common in small piping systems carrying chemicals, but not typical for high-pressure water transmission lines.) In addition to providing an environmentally friendly solution to reclaimed water disposal, this project produces “green” electric- ity. Compared with electricity generated by natural gas-fired power plants, the additional 85 megawatts of geothermal elec- tricity generated by The Geysers reduces emissions of carbon dioxide by 570 million pounds and nitrous oxides by 253,000 pounds annually. It provides enough “green” power to meet the energy needs of 85,000 households in the Bay Area. The Geysers’ steam field is currently the world’s only geother- mal system to use recycled water to replenish its steam fields. Civil Infrastructure Projects • Water — Transportation — Operations NEWater Plants and Visitor Centre Public Utilities Board, Republic of Singapore Winning Minds to Water Reuse To meet the burgeoning water demand of its 4.2 million people, Singapore’s Public Utilities Board (PUB) looked beyond conventional answers to find creative and sustainable water supply solutions. The PUB decided to take advantage of the latest technologies and contracted with CH2M HILL to design a demonstration project and “water reclamation” plants in Bedok and Kranji to produce potable water (NEWater) from reclaimed secondary effluent. CH2M HILL subsequently designed a third NEWater plant in Seletar. CH2M HILL’s design incorporated the latest ultrafiltration/micro- filtration and reverse osmosis membrane technologies, followed by ultraviolet disinfection, to treat reclaimed water to standards higher than the drinking water standards of the World Health Organization and the U.S. Environmental Protection Agency. Today, NEWater goes to high-tech industries requiring ultrapure water, and a small percentage is blended with reservoir water for indirect potable use. The Singapore PUB, with CH2M HILL as its consultant, also built a NEWater Visitor Centre at the Bedok site to help create community understanding about the water recycling and supply issues and technologies. The Centre explains the technologies that support the manufacture of NEWater from treated, used water and builds awareness and acceptance for the product and the process that manufactures it. The Centre showcases a new way of thinking about water management, which helps local people overcome any fears and prejudices about water reuse. As a result of this groundbreaking community educational effort, Singapore citizens accept and appreciate the NEWater in their reservoirs. The Geysers Recharge Project Awards • California League of Cities Helen Putnam Award • Association of Clean Water Agencies (ACWA) Clair Hill Award • Consulting Engineers and Land Surveyors of California (CELSOC) Honor Award • WateReuse Association Annual Award—WateReuse Project of the Year • American Council of Engineering Companies (ACEC) Honor Award • American Academy of Environmental Engineers (AAEE) Honor Award
  • 23. 18 Federal Projects • Military Facilities — Nuclear — Environmental Services Johnston Atoll Environmental Restoration and Closure Johnston Atoll, Pacific Ocean, USA Back to the Birds After 75 years of use as a military staging area and testing site, Johnston Atoll, a group of four small Pacific islands 700 miles southwest of Hawaii, suffered from significant environmental contamination. The U.S. government had used the atoll to con- duct atmospheric nuclear testing and to stockpile and destroy chemical weapons. CH2M HILL supported the U.S. Department of Defense in clean- ing up the contamination and restoring the atoll for use as a bird and marine mammal sanctuary. This included the cleanup of contaminated groundwater and soil at eight major sites, includ- ing a site that had 6 acres of soil contaminated with dioxin. Rather than ship the waste to another location, we successfully employed a thermal desorption system never before used for dioxin remediation on this scale. We also demolished 235 facilities, many of which contained lead-based paint, asbestos, and ceiling tile with arsenic. Demolition was strategi- cally completed on three islands in a timeframe that avoided disturbing 400,000 nesting birds. CH2M HILL packaged and shipped more than 29 million pounds of waste off the atoll for disposal, including 6,000 tons of scrap metal for recycling. We also planted more than 160,000 indigenous plants to revegetate the islands. Today, the islands and surrounding reef host a myriad of tropical reef fish, 12 species of seabirds, and 33 species of coral. The reef community also supports three endangered species. “The team is leaving a legacy of uncontaminated land…, and for that they should be strongly congratulated.” — Colonel Ray Torres, 15th Airlift Wing Commander Marine Corps Air Station New River Low-Impact Development Stormwater Retrofit Jacksonville, North Carolina, USA Rolling Back Curbs and Gutters Instead of the same old “curb and gutter” approach, this Marine Corps base looked to nature for ways to better manage and treat stormwater. High stormwater flows were overloading pump stations and there was concern that runoff from areas where maintenance activities were performed could potentially impact the environment. After studying the problem, CH2M HILL devel- oped three low-impact development demonstration projects to reduce the flow and intensity of runoff going to sanitary sewer and stormwater systems: Bioswales/Rain Gardens—Existing storm drains were cut and water was routed from the drains to planted “bioswales” or “rain gardens.” Water-tolerant native vegetation, including trees and flowering plants, absorb runoff and provide a visual amenity. Water that cannot be absorbed by vegetation is siphoned off through a layer of gravel and soil and a drain pipe that runs beneath plantings. In addition to providing natural beauty, plant leaves break down pollutants as they decay into humus, acting as a natural treatment filter for runoff. Roof Drain Planters—Using the same technology as the bio- swales, stormwater is routed from officers’ club roof drains to planters with water-tolerant native vegetation. Man-Made Stream—The concrete drainage channel that drains the parking lot was removed and replaced by a man-made stream that meanders through the property. The streambed is stabilized with appropriate vegetation and—in addition to slow- ing runoff flow—provides a visual and recreational amenity. When compared with the traditional approach of funneling water directly into storm drains, these low-impact develop- ment projects are greatly reducing stormwater flow, speed, and potential for polluting the environment, while enhancing the quality of life at this Marine Corps base.
  • 24. 19 Redevelopment at a Former Military Facility Former Marine Corps Air Station, Tustin, California, USA Green Deconstruction Saves Money, Reuses Resources CH2M HILL is working with Lennar Communities to reclaim 225 acres of property at the former site of Marine Corps Air Station Tustin for residential development. CH2M HILL had previously done environmental remediation at the site under the SOUTHWESTDIV Navy CLEAN program to close the base. With Lennar, CH2M HILL completed environmental due diligence for the project, demolished all residential structures and roads on- site, and performed abatement of asbestos-containing materials and lead-based paint. A comprehensive, innovative recycling program reduced devel- opment costs, significantly exceeded state recycling require- ments, and generated a “green” redevelopment image for the project. More than 80 percent of the site materials were reused or recycled, cutting overall costs by half over a traditional waste landfilling approach. The recycling program included: • Resource recovery using profit/nonprofit organizations • Tree recovery and green waste composting • Environmental abatement (waste materials) • Separation of recyclable scrap metal during facility demolition • Recovery of asphalt and concrete for reuse CH2M HILL and Lennar set up an aggressive resource recovery program by engaging local for-profit companies and nonprofit organizations, including Habitat for Humanity, in the recovery of reusable fixtures. Recovered items included appliances (dish- washers, refrigerators, and stoves), cabinetry, windows, and doors. The recovery program put reusable items back into good use, reduced the volume of items that needed to be landfilled, and generated positive publicity for the project. Federal Projects • Military Facilities — Nuclear — Environmental Services Climate Leaders Program U.S. Environmental Protection Agency, USA What is Measured Can Be Managed The U.S. Environmental Protection Agency’s Climate Leaders Program helps companies develop greenhouse gas reduction goals and data to identify opportunities and track performance. From the beginning, CH2M HILL has provided the technical sup- port needed to build and implement this successful program. Drawing on our experience in providing energy and environ- mental management support to many of the world’s largest corporations, CH2M HILL helped EPA create accurate, credible reporting tools for Climate Leader partners. Work has also included helping such companies as AEP, Holcim, International Paper, General Motors, Alcan, SC Johnson, Kodak, and AMD develop greenhouse gas inventories. Future plans are to assist EPA with building a Web-based information management sys- tem to help track partners’ best-in-class strategies for inventory development and management. To date, more than 50 companies representing leaders in most major industrial and commercial sectors have committed to reporting and reducing their greenhouse gas emissions through the Climate Leaders Program. “CH2M HILL has been a tremendous technical resource for us in developing our inventory and inventory management plan as part of the Climate Leaders Program.” — Kristin Zimmerman, General Motors Energy and Policy Manager
  • 25. 20 Industrial Projects • Process & Manufacturing — Power & Energy — Communications Advanced Materials Research Lab Clemson University, Anderson, South Carolina, USA Raising the Bar for Sustainable Research Facilities When Clemson University wanted to demonstrate leader- ship in sustainable facility design, it turned to CH2M HILL/IDC Architects. The University was interested in creating flexible, cutting-edge research space that would attract the industry’s best and brightest. To achieve that goal, considerable emphasis was placed on sustainable and aesthetic values and the use of quality construction materials. The resulting facility—the Advanced Materials Research Lab—was designed from the inside out to conserve natural resources, optimize air quality, and present a world-class image. The design, for example, incorporated sustainable materials and used passive, natural air flow to heat and cool. The design also emphasized infrastructure that would conserve energy, deliver high-quality indoor air, and achieve superior water efficiency. Technical design considerations emphasized control of vibra- tion, electromagnetic interference, and noise to support highly sophisticated equipment research activities while building sustainability and flexibility into the design. This state-of-the-art research facility recently achieved Silver LEED™ certification, a first for the University. LEED™ is a green building certification program developed and managed by the U.S. Green Building Council. Certification is based on a point system that scores each of six categories: sustainable sites, wa- ter efficiency, energy and atmosphere, material and resources, indoor environmental quality, and process and innovation. Suncor Energy Greenhouse Gas Management Calgary and Alberta, Canada Meeting the Global Warming Challenge As members of the World Resources Institute/World Busi- ness Council for Sustainable Development, both Suncor and CH2M HILL are committed to long-term sustainability and exploring innovative and comprehensive ways to prevent global warming. Over the last four years, Suncor has sought expertise and input from CH2M HILL to help improve its greenhouse gas (GHG) measurement and reporting practices. To help identify further GHG reduction opportunities, Suncor needed to develop a corporate-wide understanding of where they were occurring. CH2M HILL conducted a data gap analysis to get a clearer picture. What additional data were needed? What tools needed to be put in place to measure emissions? Using some of the most stringent standards and measurement criteria in the industry, a team of diverse technical experts crafted a comprehensive GHG Management Program that integrated with Suncor’s Environment, Health, and Safety Management System. The integrated solution wove together input from air quality, energy management, GHG policy, information solutions, and management specialists. CH2M HILL also evaluated Suncor’s business and GHG information requirements and identified the best option for implementing an automated, enterprise-wide GHG emissions management information system. As part of their commitment to thorough, “transparent” report- ing for stakeholders, employees, and the investment com- munity, CH2M HILL has also assisted Suncor in preparing the company’s annual report on its GHG planning, management, and performance, which earned industry awards. Suncor Status and Awards • Leadership Award for the Gold Champion Reporter Status, Voluntary Challenge and Registry (2003) • Gold Champion Reporter Canadian Standards Association Climate Change and Greenhouse Gas Registries (2004)
  • 26. 21 Silverhawk Power Station Apex, Nevada, USA Preserving a Fragile Environment Owned by Pinnacle West Energy and the Southern Nevada Water Authority and located 20 miles north of Las Vegas, the Sil- verhawk Generating Station is a 570-megawatt combined-cycle power plant that is ideally situated to meet the area’s rapidly growing energy demands. CH2M HILL Lockwood Greene was the engineering, procure­ ment, and construction contractor for this $400 million power plant, providing engineering, procurement, and delivery of all specified equipment, construction, startup, testing and operator training services. CH2M HILL Lockwood Greene also shared in the responsibility for plant permitting. Because the Silverhawk project is located in the desert, the gen- erating station was designed to use an air-cooling condenser, a technology that consumes 90 percent less cooling water than traditional combined-cycle wet cooling technology. It includes a zero liquid discharge system (ZLD) to meet Nevada Department of Environmental Quality wastewater discharge requirements. The ZLD system uses waste concentration systems and evapo- ration ponds to eliminate any water discharge, including the high brine concentration waste resulting from the cooling and evaporation of wastewater. The project fully meets the most stringent water use and air quality requirements in Nevada. The project’s permitting process involved 19 different environ- mental areas and carefully preserved the minimal vegetation onsite as well as the habitat of the desert tortoise, which dwells in the area. Industrial Projects • Process & Manufacturing — Power & Energy — Communications Nike Model Sustainable Factory Ho Chi Minh City, Vietnam Facility Design Works with Nature Rather than rely on energy-consuming methods, Nike’s factory in Ho Chi Minh City, Vietnam, uses sustainable architectural design elements to help cool and light the interior. CH2M HILL/IDC Architects designed this 101,200-square-foot footwear factory to be an exemplary Asian model of environ- mentally responsible manufacturing. Nike’s goal was to provide a safe and comfortable work environment using sustainable building practices. The idea was to demonstrate the benefits of cost-effective, sustainable applications and their resulting posi- tive impact on productivity, quality, and standards of living. A natural ventilation system cools the factory by drawing airflow from adjoining landscape zones into the facility; as it moves through the factory, warm air is accelerated and eventually ex- pelled through roof-mounted venturi ventilation towers. Natural ambient daylighting is achieved with open mesh side walls that have continuous clerestory glazing and strategic skylighting. The design also incorporates deep shading roof overhangs and light-colored reflecting and heat-rejecting materials. In addition to providing the traditional functions of lighting and cooling, these design approaches also enhance the working environment with natural lighting and fresh air.
  • 27. LEARNING—In listening to our employees, clients, and other partners who help to shape the science, policies, and practices around sustainability, we’ve learned where to focus our efforts. Our clients tell us that CH2M HILL’s history as an environmental firm provides a strong foundation of environmental steward- ship, but that we are less familiar with the social dimension of sustainability. Social issues are vitally important to the success of clients’ projects in developing countries, where local commu- nities and livelihoods can be significantly affected by infrastruc- ture and industrial projects. And while we address business ethics and anti-corruption through policy and practice, the firm has yet to develop a separate human rights policy designed specifically for work in developing countries. Our employees are quick to say that the integrated nature of sustainable solutions requires more collaboration among technical disciplines than ever before. This is especially crucial in urban settings, where whole-systems solutions are neces- sary to address the interrelated issues of traffic congestion, air and water quality, energy, and quality of life. One answer to the challenge of multi-disciplinary collaboration is CH2M HILL’s Sustainable Solutions Community of Practice, an international knowledge network that crosses organizational boundaries to share information. We continue to look for better ways to lever- age this network of experts, for the benefit of our clients and the professionals involved. In addition, as the firm moves toward alternative project delivery methods, we have an opportunity to integrate sustainable approaches that can reduce risk and provide long-term cost savings to our clients. Looking Forward While we are now quite familiar with the challenges and benefits of becoming a sustainable organization, we recognize that more is needed. More to learn. More to do. More ways to lead the industry and serve our clients and communities. DOING—Some of our firm’s best learning occurs by experiment- ing and perfecting approaches along the way. Consequently, one top priority is to successfully implement the North Ameri- can environmental management system (EMS), designed to foster continuous improvement. This system will eventually ex- pand to include subsidiaries and affiliates within the CH2M HILL enterprise, both in the U.S. and internationally. In addition, we plan to prepare an EMS that applies to client project work. We also need to improve our systems for sustainability per- formance tracking and reporting, as the process of compiling this report revealed. Three main areas of focus are to: (1) refine metrics that are more relevant to our professional service-ori- ented businesses, (2) strengthen tracking systems to document metrics with greater ease and efficiency, and (3) build account- ability for meeting sustainability metrics into job responsibilities at various levels throughout the organization. LEADING—We believe that the engineering and design com- munity is uniquely qualified to create the systems and infra- structure that will help protect the planet’s ecosystems, while raising the quality of life for millions of people around the globe. A tremendous responsibility is thus imparted upon the industry to solve some of the world’s most daunting challenges—from urban land use to global fresh water supply. While CH2M HILL is frequently at the leading edge of innovative design, our leadership mandate now includes our role as a global corporate citizen. As a global citizen, we must help inform and guide the global dialogue on climate change, fresh water supply, energy supply, and a myriad of other issues that affect economies and societies around the world. Our work in this area has begun with orga- nizations such as the World Business Council for Sustainable Development, the World Economic Forum, Engineers Without Borders—USA, the American Society of Civil Engineers, and others, but we can do more. We also have a unique opportu- nity—and responsibility—to inspire and inform our clients about solutions that will meet their performance criteria and budgets, while delivering long-term benefits for their businesses or organizations, people, and natural systems alike. We are excited by the challenges and prospects that the future holds and look forward to sharing our journey with you. 22
  • 28. 23 The metrics selected and reported here represent a combination of our internal environmental manage- ment system (EMS) targets and the Global Reporting Initiative (GRI) performance indicators that are relevant to CH2M HILL operations. (See page 30.) Some of the GRI criteria are not applicable to CH2M HILL’s service-oriented businesses. The selected metrics encompass eco- nomic, environmental, and social indicators to provide a comprehensive look at the company’s sustain- able performance for the 2003/2004 reporting period. Over time, the progress report will help CH2M HILL improve and direct resources more efficiently toward problem areas. Progress Report GRI at a Glance The Global Reporting Initiative (GRI) is a multi-stakeholder process and independent institution whose mission is to develop and disseminate globally applicable sustainability reporting guidelines. These guidelines are for voluntary use by organizations for reporting on the economic, environmental, and social dimensions of their activities, products, and services. The GRI incorporates the active participation of representatives from business, accounting, investment, environmental, human rights, research, and labor organizations from around the world. We can manage what we measure. From grade school progress reports to preflight checklists, recording performance against established standards is a time-tested method for improving performance. With the goal of motivating continuous improvement, this section presents baseline data on the sustainability of our internal operations—from cost of goods and services to energy consumption to workforce diversity and training.
  • 29. 24 Economic Progress The gross revenue of all CH2M HILL companies in 2004 was US $3.1 billion. By comparison, the 2004 gross revenue of the companies covered by this report was $928.5 million, or approximately 30 percent of the total. Environmental Progress Products and Procurement As a service firm, we rely heavily upon paper to communicate with each other, share information, and deliver the final prod- ucts of our work to clients. Paper is also one of the most visible materials consumed in our day-to-day operations. Conse- quently, paper consumption was selected as a representative metric for total material consumption of our service-oriented business. The paper consumption shown below includes primarily white paper for use in copiers and printers. It was purchased through a national master contract with OfficeMax Enterprise Solutions, which represents approximately 80 percent of total paper consumption within the scope of this report. The remaining 20 percent is obtained from a myriad of regional and local vendors and is not yet tracked systematically for reporting. Gross revenue [EC1] Cost of goods and services (direct plus indirect costs) [EC3] Total debt Total shareholders’ equity Retained earnings [EC7] Total payroll and benefits [EC5] 913.2 43.1 956.3 CH2M HILL, Inc., and CH2M HILL Canada, Ltd. Financial Data, 2003 and 2004 (Million US$) 03 04 873.3 55.2 928.5 870.4 42.0 912.4 03 04 817.7 51.0 868.7 4.70 14.9 03 04 4.30 4.3 99.7 6.6 106.3 03 04 127.7 7.4 135.1 100.1 0.5 100.6 03 04 129.7 0.3 130.0 461.6 24.7 486.3 03 04 480.2 28.3 508.5 CH2M HILL Canada, Ltd. CH2M HILL, Inc. Total 2003/2004 Paper Consumption (Metric Tonnes) Country/Source Virgin papera Recycled paperb % Recycled paperc Recycled materiald Total paper consumed [EN1] 2003 2004 2003 2004 2003 2004 2003 2004 2003 2004 U.S./master contract 109.3 60.3 250.2 308.8 359.5 369.1 69.6 83.7 60.6 72.5 Canada 18.4 27.4 0.5 1.4 18.9 28.8 0.0 0.0 0.0 0.0 Total 127.7 87.7 250.7 310.2 378.4 397.9 69.6 83.7 60.6 72.5 a Paper containing no recycled material. c Percent of total paper containing recycled material. (Total = virgin + recycled) b Paper containing 10 to 100 percent recycled material. d Total mass of post-consumer material contained in recycled paper. [EN2]
  • 30. 25 2003 Direct Energy Use in Facilitiesa Canada leased offices U.S. owned offices U.S. leased offices Data not available Total GJ = gigajoules, MWh = megawatt-hours, ft2 = square feet a Represents approximately 90 percent of CH2M HILL’s total electrical consumption related to facilities: 69 out of 90 offices, and 5,183 CH2M HILL, Inc. and 336 CH2M HILL Canada employees. These offices also house approximately 480 employees of other CH2M HILL companies. Data for 21 offices (comprising 642 Inc. and Canada employees) were not available, and the data do not include any offices rented for specific projects. Facilities and Energy CH2M HILL’s principal facilities are office buildings. In 2003/2004, the company owned one building in West Palm Beach, Florida, and leased the remainder of the 90 U.S. and Canadian offices of CH2M HILL, Inc., and CH2M HILL Canada, Ltd. Other leased spaces include project trailers and approximately 10 warehouses; these are not included in the scope of this report. CH2M HILL uses several direct sources of energy in its facilities. Electricity is the primary source, used to power lighting, equipment, and heating systems. Minor energy sources include fuels such as natural gas, diesel, and propane for heating and emergency generators. For 2003, we account for electrical consumption in facilities only. [EN3] Facilities energy audits are conducted biannually; no data were collected for 2004. Renewable Energy CH2M HILL invests in renewable energy because it aligns with our company values and client services. CH2M HILL was the first commercial enterprise to buy Green Tags (renewable energy certificates) through the Bonneville Environmental Foundation in 1999, and our commitment continues to this day. [EN17] 13,838 3,844 2,732 759 112,475 31,243 Total energy consumption GJ MWh 129,045 35,846 Office floor area ft2 212,588 45,000 1,541,844 1,799,432 Normalized energy consumption GJ/ft2 MWh/ft2 0.065 0.061 0.073 0.018 0.017 0.020 0.072 0.020 2003/2004 Renewable Energy Investment a 2003 2004 Renewable Energy Total (GJ) 2,296.8 5,457.3 Renewable Energy Total (MWh) 638.0 1,515.9 Renewable Energy Percent of Total 1.8 4.2 Energy Consumptionb GJ = gigajoules, MWh = megawatt-hours a Based on known renewable energy purchases for the following office locations: Seattle, Spokane, and Richland Washington; Portland and Corvallis, Oregon; Boise and Idaho Falls, Idaho; Helena, Montana; Anchorage and Juneau, Alaska; Honolulu, Hawaii; Denver, Colorado; and Salt Lake City, Utah. b Based on 2003 total energy consumption as shown in the chart above, “2003 Direct Energy Use in Facilities”. --- --- --- --- ---
  • 31. 26 Greenhouse Gas (Carbon) Emissions Our primary contribution to greenhouse gas emissions derives from the energy used in the facilities we occupy. Approxi- mately 4 percent of these emissions come from our fleet of vehicles, discussed below. Greenhouse gas emissions data are collected biannually, in concert with the facility energy audits; no data were collected in 2004. [EN8, EN30] Fleet Emissions CH2M HILL employees commute to work and travel to conduct both client and internal business—by personal vehicle, fleet and project vehicle, rental car, airplane, bus, train, subway, light rail, bicycle, and on foot. While many of these transportation modes present chal- lenges for accurate tracking and reporting, we can measure our fleet emissions with relative ease. [EN8, EN30] CH2M HILL’s pool of fleet vehicles consists of owned and leased trucks, SUVs, vans, automobiles, and hybrid gas-electric vehicles. In 2003, the fleet of pool vehicles numbered 112 and was reduced to 109 by the end of the year; in 2004, the fleet was further reduced to 85 vehicles by the end of the year. The fleet included 4 hybrid vehicles in 2003; as part of our overall fleet reduction program, only one hybrid vehicle remained in 2004. Vehicles owned or leased expressly for client projects are tracked separately and are not included in this report. 2003/2004 Fleet Emissionsa a CO2 emissions were calculated using the World Resources Institute/World Business Council for Sustainable Development Greenhouse Gas Protocol. Other compounds were calculated according to EPA’s 1995 AP-42 guidance 26 (assuming vehicles did not run air conditioners; actual emissions may be slightly higher) and EPA’s 2004 Annual Certification and Test Results Report for cars and light trucks. 03 04 03 04 03 04 03 04 Hydrocarbons, metric tonnes Oxides of nitrogen, metric tonnes Carbon monoxide, metric tonnes C02, metric tonnes 1.1 1.8 1.0 1.6 15.7 26.5 508.5 717.7 2003 CO2 Emissions Based on Facility Electricity Consumptiona Number CO2 Emissions, Office Floor Normalized CO2 of offices metric tonnes Area, ft2 Emissions, metric tonnes/ft2 Canadian leased offices 4 1,139 212,588 0.005 U.S. owned offices 1 479 45,000 0.011 U.S. leased offices 64 15,965 1,541,844 0.010 Data not available 21 --- --- --- Total 90 17,583 1,799,432 0.010 a Emissions were calculated using the World Resources Institute/World Business Council for Sustainable Development Greenhouse Gas Protocol (www.ghgprotocol.org). Data reflect the combined emissions from owned and leased facilities. Please refer to data limitations described above for direct energy consumption.
  • 32. 27 Regulatory Compliance We track all environmental incidents that occur in our offices and on field projects where CH2M HILL is responsible for environmental performance, including spills, releases, and permit violations. Some of these incidents result from the actions of other organizations such as subcontractors, but in keeping with our commitment to project excellence, CH2M HILL investi- gates and implements corrective action for all incidents. Within the scope of this report, we had three environmental inci- dents at work locations or project sites in 2003, and six environmental incidents in 2004.[EN16] 2003/2004 Environmental Incidents Type of Incident Date Location Incident 2004 Near Miss June 1 San Francisco, CA Hazardous waste shipment (soil) was delivered to a non-hazardous facility. The shipment was reloaded and sent to hazwaste landfill. Environmental agency was notified. Spill July 13 Texas City, TX Truck backed into another, damaging the radiator and spilling approximately 2 gallons of antifreeze. ** Spill September 5 Hinkley, CA Groundwater with low levels of chromium contamination was released when re¬mediation well pump was left on. Sampling confirmed that remediation was not warranted. Incident was reported to environmental agency. Spill September 30 Corvallis, OR A 4-liter jug of methylene chloride spilled from solvent cabinet. ** Hazmat Shipping October 12 Sacramento, CA Diesel generator declaration for cylinder shipment was lost during shipment. Incident remedied by providing copy of declaration to shipper. Spill October 28 US 95, Idaho Mobile drill rig tipped over into creek bed, spilling less than 1 pint hydraulic fluid. Spill reported to environmental agency. ** 2003 Spill Mar 7 Corvallis, OR In laboratory, reaction between sample and liquid waste split container and spilled contents. ** Spill May 12 Troutdale, OR Broken hydraulic line on drill rig spilled fewer than 5 gallons of hydraulic fluid. ** Permit Violation October 22 Oakland, CA Wells abandoned without completing proper forms. Paid $5,000 fine. * All incidents are associated with CH2M HILL, Inc. ** Spill cleaned up; quantity did not exceed reportable limits.