This document summarizes an article about Aer Lingus announcing it will end flights from Shannon Airport in Ireland to Heathrow Airport in London, replacing them with a service to Belfast in Northern Ireland. Local representatives and business leaders expressed disappointment with the decision. Aer Lingus CEO Dermot Mannion was heckled during the announcement. The Shannon free zone employs over 7,000 people and generates over 2.5 million euro in exports annually, so the connectivity to Heathrow is seen as important for regional development. A review of the decision has been requested.
The document summarizes the background and issues facing CommuniteeWeb, an internet startup company. It discusses:
1) The founders, Dan Pale and Jim Mack, spent $1.6 million to launch the localized internet portal business.
2) By 2001, the economic downturn made funding difficult as the company faced mounting debt and competitors. Cutbacks left only 15 employees on a $75k monthly budget.
3) Conflicts emerged between Mack, employees, and Pale over the changing business plan and cash flow issues, with paychecks being delayed. As issues mounted, Pale was appointed CEO to address the company's survival.
Choose where you want to go to college. Check. Arrange a college campus visit. Check. Review a college safety report and college crime statistics. What? Most students and their parents check off a long list of items in preparation for college, but do you know how to check the safety of your campus?
School shootings, theft, and sexual assault statistics and other information about college campus crimes are often hidden from view with good reason. Colleges want to put their best foot forward, marketing all the good attributes to draw more prospective students.
Be prepared. Know where to find these statistics. Stay Safe on Campus.
The document provides information on the PS16 series of unregulated power supplies from Electromate. The PS16 power supplies are designed to provide power for ADVANCED Motion Controls servo drives. They come in different models that output various voltages and currents. The power supplies can be mounted on a base plate for multi-axis applications or an L-shaped bracket for single-axis use. They are designed for easy use and low cost while meeting relevant safety and emissions standards.
The document contains a personal statement and work experience for Geromereyes@gmail.com, including roles as a Security Engineer for AT&T, Firewall Lead Remediation Engineer for Accenture, Communications and Server Infrastructure Engineer for Accenture, Server/Workstation Engineer for Accenture, IT Asset Management Analyst for Accenture and Sykes, with responsibilities including configuring and maintaining firewalls and network security, troubleshooting complex issues, and managing servers, workstations, and IT assets.
Se invita a una gira de observación a Guapante el 16 de agosto a las 7:00 am en el convento de San Buenaventura. Se solicita llevar almuerzo, traje de baño y un balón para jugar, y confirmar la asistencia para saber la cantidad de personas.
This document provides a summary of Dhruv Bhasin's industrial training report on web development using SharePoint Server 2013 at Adobe Systems India Private Limited. It includes an introduction, objectives of the training, formal training provided on SharePoint, and sessions on key SharePoint concepts like sites, lists, libraries, social networking features, and integrating SharePoint with Office applications. The training aimed to develop practical skills in web development and provided theoretical and hands-on lessons on administering and developing on the SharePoint platform.
The document summarizes the background and issues facing CommuniteeWeb, an internet startup company. It discusses:
1) The founders, Dan Pale and Jim Mack, spent $1.6 million to launch the localized internet portal business.
2) By 2001, the economic downturn made funding difficult as the company faced mounting debt and competitors. Cutbacks left only 15 employees on a $75k monthly budget.
3) Conflicts emerged between Mack, employees, and Pale over the changing business plan and cash flow issues, with paychecks being delayed. As issues mounted, Pale was appointed CEO to address the company's survival.
Choose where you want to go to college. Check. Arrange a college campus visit. Check. Review a college safety report and college crime statistics. What? Most students and their parents check off a long list of items in preparation for college, but do you know how to check the safety of your campus?
School shootings, theft, and sexual assault statistics and other information about college campus crimes are often hidden from view with good reason. Colleges want to put their best foot forward, marketing all the good attributes to draw more prospective students.
Be prepared. Know where to find these statistics. Stay Safe on Campus.
The document provides information on the PS16 series of unregulated power supplies from Electromate. The PS16 power supplies are designed to provide power for ADVANCED Motion Controls servo drives. They come in different models that output various voltages and currents. The power supplies can be mounted on a base plate for multi-axis applications or an L-shaped bracket for single-axis use. They are designed for easy use and low cost while meeting relevant safety and emissions standards.
The document contains a personal statement and work experience for Geromereyes@gmail.com, including roles as a Security Engineer for AT&T, Firewall Lead Remediation Engineer for Accenture, Communications and Server Infrastructure Engineer for Accenture, Server/Workstation Engineer for Accenture, IT Asset Management Analyst for Accenture and Sykes, with responsibilities including configuring and maintaining firewalls and network security, troubleshooting complex issues, and managing servers, workstations, and IT assets.
Se invita a una gira de observación a Guapante el 16 de agosto a las 7:00 am en el convento de San Buenaventura. Se solicita llevar almuerzo, traje de baño y un balón para jugar, y confirmar la asistencia para saber la cantidad de personas.
This document provides a summary of Dhruv Bhasin's industrial training report on web development using SharePoint Server 2013 at Adobe Systems India Private Limited. It includes an introduction, objectives of the training, formal training provided on SharePoint, and sessions on key SharePoint concepts like sites, lists, libraries, social networking features, and integrating SharePoint with Office applications. The training aimed to develop practical skills in web development and provided theoretical and hands-on lessons on administering and developing on the SharePoint platform.
SASH : Juvenile pubic symphysiodesis by Dr Daniel R JamesSASH Vets
This document discusses juvenile pubic symphysiodesis (JPS), a minimally invasive surgical procedure to alter pelvic conformation in dogs. JPS involves cauterizing the pubic symphysis to arrest pubic growth and change the orientation of the acetabulum. Studies have shown JPS can partially or completely close the pubic symphysis, shorten and broaden the pubic ramus, and widen the obturator foramen. JPS has also been shown to decrease acetabular angle, reduce hip laxity, decrease osteoarthritis scores, and lower the probability of developing hip dysplasia in select dysplastic dogs between 16-20 weeks old with distraction indices of 0.
SASH : 101 ways to fix a cruciate by Dr Stephen M. FearnsideSASH Vets
This document discusses the anatomy, biomechanics, pathogenesis, diagnosis and treatment of cranial cruciate ligament disease in dogs. It provides details on the cruciate ligaments and menisci, how injury typically occurs from trauma or degeneration, common clinical signs, and traditional surgical techniques for repair or reconstruction. Current trends focus on techniques that better restore normal joint kinematics, such as intra-articular reconstruction and use of isometric graft placement. Meniscal injury often accompanies cruciate ligament rupture and removal can accelerate osteoarthritis.
This document announces a Green Economy Symposium to be held on January 26, 2011 in St. Louis. The symposium will feature presentations and panels on green job opportunities, education resources, and the St. Louis green jobs report. Attendees can learn about green careers, programs, and workshops from area colleges and organizations. A Green Career Opportunity Showcase will be held the following day to visit 40 exhibits from green businesses and organizations and learn about green education and training.
Examination of superficial lymph nodes in dogs and catGansbaai SA
Examination of superficial lymph nodes in dogs and cat, Clinical veterinary diagnostic of lymph nodes in small animals, companian animals, Presentation of the palpation of lymph nodes, Lymphadenopathy, Why are lymph nodes enlarged, understand diagnostic of lymph nodes, basic understanding of lymph nodes for veterinary practice.
Recruiting and Hiring the Amazon Way -- Avoid Ten Common Recruiting MistakesDave Schappell
Recruiting and hiring are difficult. This is especially true for many startup founders, as they often have less experience with the process. This presentation shares some common mistakes, and ways that Amazon and others have developed processes to improve results.
El documento describe las consecuencias económicas de la Primera Guerra Mundial y cómo llevaron a la crisis de 1929. La guerra dejó a las economías europeas destruidas y endeudadas. En los años 20 hubo una recuperación frágil que dependía de los préstamos de EEUU. La crisis de 1929 comenzó con el desplome de la bolsa en EEUU y llevó a una depresión global con altos niveles de desempleo.
The change in economy 2008-2011 created structural tensions that needed to be addressed, said former FED chairman Paul Volcker. Industrial complex faces dramatic changes in modus operadi. This particularly concerns value creation activities and entrepreneurship. Fostering entrepreneurship today means creation of a completely new innovation infrastructure and paradigm to support startups. A view on what is coming next is presented in this document.
1) The document discusses 10 major sustainability megaforces that will impact companies, including climate change, resource scarcity, population growth, and urbanization.
2) Corporate reputation can be damaged if companies fail to properly address stakeholder concerns related to these megaforces, especially regarding land and resource use in emerging markets.
3) Effective stakeholder engagement is key to reputation management, though many companies' engagement efforts are often tokenistic; the document provides the example of AngloAmerican's in-depth engagement approach.
David Germano is the vice president of content marketing and managing director of Magnetic Content Studios, a division of Cincinnati-based Empower MediaMarketing, focused on sustained content marketing. For more than 15 years Germano has helped brands develop and operationalize content marketing strategies that drive meaningful audience engagement.
Germano joined Empower MediaMarketing and launched the content studios in 2011 directly from his previous role as the general manager of ManoftheHouse.com, a joint venture between BBDO’s Proximity and Procter & Gamble Entertainment.
An early adopter of content marketing, Germano has helped numerous brand marketers develop content marketing strategies that help brands sustain marketing innovation and deliver business results.
Corporate America faces a crisis of public trust. Research shows that trust in businesses is at a 10-year low, yet corporations continue to increase spending on social responsibility and philanthropy. This disconnect between actions and reputation shows that restoring trust will require more than just increased donations - companies must focus on effectively managing their reputations through transparency and accountability. A strong reputation can constitute up to 90% of a company's market value, so repairing trust is critical for corporate America.
Only a few years ago, investors focused on one thing: the potential return on investment. Now, in the age of the purpose movement, gender diversity issues, and other factors, communication and investor relations experts are realizing their firms need to tell a much broader story. “Numbers are only part of the story now,” says Marshall. “In today’s market, investors scrutinize a wider range of things like culture, diversity and inclusion, and environmental and social sustainability.”
The presentation summarizes the 2008 global financial crisis. It discusses how Iceland's deregulation of its banking sector led to excessive risk-taking and the collapse of its three largest banks. The presentation then outlines the role of US financial engineering and the growth of collateralized debt obligations in fueling the US housing bubble. It describes how risky mortgage lending practices, failures of large investment banks like Lehman Brothers, and the inability of AIG to pay out on insured debt obligations led to the crisis and subsequent global recession.
Bank of America is one of the world's largest financial institutions, serving 57 million consumers and businesses globally. It has a long history dating back to 1764 and has grown significantly through mergers and acquisitions. The company monitors key economic indicators to predict trends and maximize revenues. It offers a range of banking products both domestically and internationally through its presence in over 140 countries. Bank of America continues investing in new technologies like mobile and online banking to better serve customers globally.
Emerging market banks have significantly increased in size and importance relative to Western banks in recent years. They now account for around half of global banking industry assets by some measures. The largest emerging market banks are mostly from China and include Industrial and Commercial Bank of China, China Construction Bank, and Bank of China. Other large emerging market banks are from Brazil, Russia, and India. These banks have generally performed well through the financial crisis while many Western banks struggled. However, emerging market banks still have large domestic banking needs and face challenges expanding globally.
This newsletter article provides information about marketing professional services in Peru. It summarizes that Peru offers significant business opportunities due to its privatization efforts and infrastructure development needs. It recommends doing research on funding organizations and local regulations before pursuing projects there. The article also suggests identifying a reputable local partner and attending trade missions to help connect with political and business leaders in Peru.
Review the CIBC Mellon Managing a Cross-Border Joint Venture Case.docxhealdkathaleen
Review the CIBC Mellon: Managing a Cross-Border Joint Venture Case Study found on below and respond to the following:
· Compare and contrast strategic controls and financial controls. Provide specific examples of how each may be used to best serve a corporation.
· As a strategic leader, determine if you would feel ethically responsible for developing your firm’s human capital and state why. Discuss whether or not you believe your position is consistent with the majority or minority of today’s strategic leaders.
Thomas MacMillan leaned back in his chair and glanced out of his office window down onto Bay Street, the epicenter of the Canadian financial industry. During his 10-year tenure as president and CEO of CIBC Mellon, MacMillan had presided over the dramatic growth of the jointly owned, Toronto-based asset servicing business of CIBC and The Bank of New York Mellon Corporation (BNY Mellon). However, now it was an overcast day in mid-September 2008 and MacMillan had a front-row seat to witness the onset of the worst financial crisis since the Great Depression. CIBC Mellon was facing this oncoming global financial storm with a solid balance sheet and was secure in the knowledge that both of its parents were also well capitalized. However, the well-publicized impending collapse of several long-standing financial titans threatened to impact all players in the financial services industry worldwide. Despite the fact that joint ventures (JVs) were uncommon in the financial sector, MacMillan believed that the CIBC Mellon JV was uniquely positioned to withstand the fallout associated with the financial crisis and that it would be able to weather the most significant risks facing the JV—execution risk and the potential exodus of assets and clients who were panicked by the wider financial pandemonium. MacMillan and his team recognized that it would be critical for the JV to continue to deliver a high level of client service and to avoid any major operational missteps. MacMillan’s moment of introspection was interrupted by a knock on the door. He was scheduled to meet with three members of the company’s executive management committee, Paul Marchand, Mark Hemingway and James Slater, to discuss two pressing issues facing the JV. First, they needed to discuss how to best manage any risks confronting the JV as a consequence of the financial crisis. Given the massive size and global reach of the largest financial service giants, and the likelihood that some of these behemoths might now be teetering on the edge of bankruptcy, CIBC Mellon, like other players in the financial services industry, would be forced to move adeptly to protect its operations from any potential exposure to the larger players’ fates. While the systems, structure and culture that prevailed at CIBC Mellon served as evidence of MacMillan and his team’s diligent efforts over the past 10 years to focus on risk management and to foster a culture of synergistic cooperation, the question re ...
The financial crisis was tough on asset-backed lending funds, and a spate of redemptions saw the space shrink considerably. But the launch this year of a new $1bn fund from FrontPoint Partners suggests that direct lending and ABL is making a comeback, and, due to the restrictions of Dodd-Frank, the space offers a wealth of opportunity for smaller niche players.
SASH : Juvenile pubic symphysiodesis by Dr Daniel R JamesSASH Vets
This document discusses juvenile pubic symphysiodesis (JPS), a minimally invasive surgical procedure to alter pelvic conformation in dogs. JPS involves cauterizing the pubic symphysis to arrest pubic growth and change the orientation of the acetabulum. Studies have shown JPS can partially or completely close the pubic symphysis, shorten and broaden the pubic ramus, and widen the obturator foramen. JPS has also been shown to decrease acetabular angle, reduce hip laxity, decrease osteoarthritis scores, and lower the probability of developing hip dysplasia in select dysplastic dogs between 16-20 weeks old with distraction indices of 0.
SASH : 101 ways to fix a cruciate by Dr Stephen M. FearnsideSASH Vets
This document discusses the anatomy, biomechanics, pathogenesis, diagnosis and treatment of cranial cruciate ligament disease in dogs. It provides details on the cruciate ligaments and menisci, how injury typically occurs from trauma or degeneration, common clinical signs, and traditional surgical techniques for repair or reconstruction. Current trends focus on techniques that better restore normal joint kinematics, such as intra-articular reconstruction and use of isometric graft placement. Meniscal injury often accompanies cruciate ligament rupture and removal can accelerate osteoarthritis.
This document announces a Green Economy Symposium to be held on January 26, 2011 in St. Louis. The symposium will feature presentations and panels on green job opportunities, education resources, and the St. Louis green jobs report. Attendees can learn about green careers, programs, and workshops from area colleges and organizations. A Green Career Opportunity Showcase will be held the following day to visit 40 exhibits from green businesses and organizations and learn about green education and training.
Examination of superficial lymph nodes in dogs and catGansbaai SA
Examination of superficial lymph nodes in dogs and cat, Clinical veterinary diagnostic of lymph nodes in small animals, companian animals, Presentation of the palpation of lymph nodes, Lymphadenopathy, Why are lymph nodes enlarged, understand diagnostic of lymph nodes, basic understanding of lymph nodes for veterinary practice.
Recruiting and Hiring the Amazon Way -- Avoid Ten Common Recruiting MistakesDave Schappell
Recruiting and hiring are difficult. This is especially true for many startup founders, as they often have less experience with the process. This presentation shares some common mistakes, and ways that Amazon and others have developed processes to improve results.
El documento describe las consecuencias económicas de la Primera Guerra Mundial y cómo llevaron a la crisis de 1929. La guerra dejó a las economías europeas destruidas y endeudadas. En los años 20 hubo una recuperación frágil que dependía de los préstamos de EEUU. La crisis de 1929 comenzó con el desplome de la bolsa en EEUU y llevó a una depresión global con altos niveles de desempleo.
The change in economy 2008-2011 created structural tensions that needed to be addressed, said former FED chairman Paul Volcker. Industrial complex faces dramatic changes in modus operadi. This particularly concerns value creation activities and entrepreneurship. Fostering entrepreneurship today means creation of a completely new innovation infrastructure and paradigm to support startups. A view on what is coming next is presented in this document.
1) The document discusses 10 major sustainability megaforces that will impact companies, including climate change, resource scarcity, population growth, and urbanization.
2) Corporate reputation can be damaged if companies fail to properly address stakeholder concerns related to these megaforces, especially regarding land and resource use in emerging markets.
3) Effective stakeholder engagement is key to reputation management, though many companies' engagement efforts are often tokenistic; the document provides the example of AngloAmerican's in-depth engagement approach.
David Germano is the vice president of content marketing and managing director of Magnetic Content Studios, a division of Cincinnati-based Empower MediaMarketing, focused on sustained content marketing. For more than 15 years Germano has helped brands develop and operationalize content marketing strategies that drive meaningful audience engagement.
Germano joined Empower MediaMarketing and launched the content studios in 2011 directly from his previous role as the general manager of ManoftheHouse.com, a joint venture between BBDO’s Proximity and Procter & Gamble Entertainment.
An early adopter of content marketing, Germano has helped numerous brand marketers develop content marketing strategies that help brands sustain marketing innovation and deliver business results.
Corporate America faces a crisis of public trust. Research shows that trust in businesses is at a 10-year low, yet corporations continue to increase spending on social responsibility and philanthropy. This disconnect between actions and reputation shows that restoring trust will require more than just increased donations - companies must focus on effectively managing their reputations through transparency and accountability. A strong reputation can constitute up to 90% of a company's market value, so repairing trust is critical for corporate America.
Only a few years ago, investors focused on one thing: the potential return on investment. Now, in the age of the purpose movement, gender diversity issues, and other factors, communication and investor relations experts are realizing their firms need to tell a much broader story. “Numbers are only part of the story now,” says Marshall. “In today’s market, investors scrutinize a wider range of things like culture, diversity and inclusion, and environmental and social sustainability.”
The presentation summarizes the 2008 global financial crisis. It discusses how Iceland's deregulation of its banking sector led to excessive risk-taking and the collapse of its three largest banks. The presentation then outlines the role of US financial engineering and the growth of collateralized debt obligations in fueling the US housing bubble. It describes how risky mortgage lending practices, failures of large investment banks like Lehman Brothers, and the inability of AIG to pay out on insured debt obligations led to the crisis and subsequent global recession.
Bank of America is one of the world's largest financial institutions, serving 57 million consumers and businesses globally. It has a long history dating back to 1764 and has grown significantly through mergers and acquisitions. The company monitors key economic indicators to predict trends and maximize revenues. It offers a range of banking products both domestically and internationally through its presence in over 140 countries. Bank of America continues investing in new technologies like mobile and online banking to better serve customers globally.
Emerging market banks have significantly increased in size and importance relative to Western banks in recent years. They now account for around half of global banking industry assets by some measures. The largest emerging market banks are mostly from China and include Industrial and Commercial Bank of China, China Construction Bank, and Bank of China. Other large emerging market banks are from Brazil, Russia, and India. These banks have generally performed well through the financial crisis while many Western banks struggled. However, emerging market banks still have large domestic banking needs and face challenges expanding globally.
This newsletter article provides information about marketing professional services in Peru. It summarizes that Peru offers significant business opportunities due to its privatization efforts and infrastructure development needs. It recommends doing research on funding organizations and local regulations before pursuing projects there. The article also suggests identifying a reputable local partner and attending trade missions to help connect with political and business leaders in Peru.
Review the CIBC Mellon Managing a Cross-Border Joint Venture Case.docxhealdkathaleen
Review the CIBC Mellon: Managing a Cross-Border Joint Venture Case Study found on below and respond to the following:
· Compare and contrast strategic controls and financial controls. Provide specific examples of how each may be used to best serve a corporation.
· As a strategic leader, determine if you would feel ethically responsible for developing your firm’s human capital and state why. Discuss whether or not you believe your position is consistent with the majority or minority of today’s strategic leaders.
Thomas MacMillan leaned back in his chair and glanced out of his office window down onto Bay Street, the epicenter of the Canadian financial industry. During his 10-year tenure as president and CEO of CIBC Mellon, MacMillan had presided over the dramatic growth of the jointly owned, Toronto-based asset servicing business of CIBC and The Bank of New York Mellon Corporation (BNY Mellon). However, now it was an overcast day in mid-September 2008 and MacMillan had a front-row seat to witness the onset of the worst financial crisis since the Great Depression. CIBC Mellon was facing this oncoming global financial storm with a solid balance sheet and was secure in the knowledge that both of its parents were also well capitalized. However, the well-publicized impending collapse of several long-standing financial titans threatened to impact all players in the financial services industry worldwide. Despite the fact that joint ventures (JVs) were uncommon in the financial sector, MacMillan believed that the CIBC Mellon JV was uniquely positioned to withstand the fallout associated with the financial crisis and that it would be able to weather the most significant risks facing the JV—execution risk and the potential exodus of assets and clients who were panicked by the wider financial pandemonium. MacMillan and his team recognized that it would be critical for the JV to continue to deliver a high level of client service and to avoid any major operational missteps. MacMillan’s moment of introspection was interrupted by a knock on the door. He was scheduled to meet with three members of the company’s executive management committee, Paul Marchand, Mark Hemingway and James Slater, to discuss two pressing issues facing the JV. First, they needed to discuss how to best manage any risks confronting the JV as a consequence of the financial crisis. Given the massive size and global reach of the largest financial service giants, and the likelihood that some of these behemoths might now be teetering on the edge of bankruptcy, CIBC Mellon, like other players in the financial services industry, would be forced to move adeptly to protect its operations from any potential exposure to the larger players’ fates. While the systems, structure and culture that prevailed at CIBC Mellon served as evidence of MacMillan and his team’s diligent efforts over the past 10 years to focus on risk management and to foster a culture of synergistic cooperation, the question re ...
The financial crisis was tough on asset-backed lending funds, and a spate of redemptions saw the space shrink considerably. But the launch this year of a new $1bn fund from FrontPoint Partners suggests that direct lending and ABL is making a comeback, and, due to the restrictions of Dodd-Frank, the space offers a wealth of opportunity for smaller niche players.
1) Jimmy Lai lost his bid to acquire Taiwan's largest newspaper group, China Times, but this outcome may not be disastrous for him. While a political newcomer outbid him, Lai may still benefit from the financial and structural challenges facing China Times.
2) Losing the battle for China Times is disappointing for Lai but does not mean he cannot still grow his media operations in Taiwan. As an outsider, he may be able to turn that status to his advantage over time.
3) Ultimately, political forces likely conspired to prevent Lai from gaining too much control over Taiwan's newspaper market. However, his ability to leverage being an outsider should not be discounted, and he
Disruptive innovation refers to innovations that create new markets by either targeting customers at the bottom of the market who are not served by existing products, or targeting customers in new emerging markets. There are three main types of disruptive innovation: low-end disruption, new market disruption, and business model innovation. Examples include Toyota entering the US market with affordable cars, and Grameen Bank providing microloans to the poor without collateral. For companies to foster disruptive innovation, they need to create separate organizational structures, spin out new organizations, or acquire startups already pursuing disruptive strategies. Developing countries and non-consumers are ideal target markets. Grameen Bank and Grameen Phone are examples of disruptive
Recognizing a Firm’s Intellectual AssetsMoving beyond a Firm’s Tangi.docxsodhi3
This document discusses the importance of knowledge management and human capital in today's economy. It explains that intellectual assets and knowledge workers are now the primary sources of value for many firms, rather than physical assets. Effective management of human capital, including attracting, developing, retaining talent, and leveraging their knowledge and social networks, is critical for business success. The document uses Bank of America's acquisition and management of Merrill Lynch as a case study for how poorly handling human capital can undermine performance. It outlines various challenges around knowledge management and highlights the interdependence of attracting, developing and retaining knowledge workers.
W P Current And Future Threats Toward The Retail BankingADKiT
This document summarizes current and future threats facing the retail banking industry. It identifies four circles of threats ranging from most immediate to most strategic. The inner circle represents new direct banks that offer superior customer experiences. The next circle includes retail giants expanding into banking. The third circle consists of single-product financial services providers. The outermost circle involves potential disruption from technology and mobile companies accumulating customer touchpoints. The analysis aims to help banks understand threats and consider strategic responses to changing customer expectations and new competitors.
W P Current And Future Threats Toward The Retail Banking
14 malaysia eet_26
1. 14 The Epoch Times
Special Edition - August 2007 BUSINESS www.theepochtimes.com
Making Inroads Airline switch ‘hard to understand’
Into Latin America
Heide B. Malhotra government.
Epoch Times Washington D.C. Staff “Overall, the funding available
to Latin America’s private sector
WASHINGTON—Latin American is very low,” suggests McKinsey.
investors and companies—burned Latin American banks have fallen
during the mid-to-late 1990s far behind Asian banks which lend
financial crisis—retain a deep at least three times more to local
mistrust of lending institutions. firms, encouraging businesses to
Latin American corporations grow.
often transfer their cash to foreign Small and mid-size companies TAKING FLIGHT: An Aer Lingus jet. The company has announced it is no longer flying to Shannon airport in the west
shores, buying land, buildings face the most difficulties in finding of Ireland. The flights will be replaced with a service to Belfast in Northern Ireland. Adrian Dennis/AFP/Getty Images
and other tangible property and reasonably priced loans and often
commodities. remain unable to expand. Most Rita O’Connor
“While these assets [tangible firms have to rely on funds from Epoch Times Ireland Staff “The common sentiment being the west of Ireland.
properties] are a rational choice, their own operations for new expressed today by public repre- Brassil’s comments were echoed
A
such investments divert savings business ventures, modernization, erlingus chief executive sentatives and business leaders by Christina Carey of Impact, who
from local banks and equity and expansion or when replacing old Dermot Mannion was in the region is that Aerlingus is represent cabin crew. Speaking on
bond markets, thus stunting their equipment. This limits innova- heckled by workers as he not committed to maintaining let RTE radio Ms Carey said that any
(South America’s) development,” tion, employment opportunities, announced the end of the airlines alone developing existing opera- expansion of Aerlingus should not
according to McKinsey Quarterly, as well as consumer wealth. service between Shannon and tions at Shannon airport”, he be at the expense of workers at
a white paper report from Smaller and mid-sized firms Heathrow. said. Shannon.
McKinsey & Co., in a recent article have scant borrowing opportuni- The chief executive announced An immediate review of the Impact are currently seeking
titled “Fulfilling the Potential ties due to reluctance by lenders the change during a press con- decision has been called for by an emergency meeting with
of Latin America’s Financial and often exorbitant interest ference on Tuesday, a decision Shannon Development chairman Aerlingus to discuss the switch.
Systems.” rates. The largest Latin American that could effect business in the John Brassil. Brassil has said The Shannon free zone employs
On the other hand, many local firms stay away from local banks region. that the decision constitutes a over seven thousand people and
Latin American banks have an and have aggressively taken The decision, according to fundamental breach of trust by generates exports of over 2.5
aversion to lending to private advantage of foreign borrowing Minister of state and Clare TD Aerlingus in respect of Shannon million euro annually, connec-
firms or individuals. opportunities. Tony Killeen was difficult to and that the air service was crucial tivity with the Heathrow hub is
According to McKinsey, between understand. for the continued development of essential.
23 and 26 percent of the assets Foreign Banks Take
in Venezuelan and Colombian Advantage the leading local banks,” claims auto loans and corporate bonds. country.
banks are invested in government McKinsey in a July article “A New Global players have acquired “Institutions such as Citigroup,
bonds. In Mexico, Argentina and Leading global banks have Era for Latin American Banks.” marketing tactics that let them which has been fine-tuning
Brazil, banks lend more than 50 jumped into the fore and are Competition is heating up. move easily from one country to its organizational model for
percent of their funds to govern- buying into Latin America’s Foreign banks moving into the the other, wherever opportunities decades, have turned this
ments. The most recent lending banks. “The multinationals, market bring with them a different present themselves. Local players capability into a significant com-
trends were not available to the having taken notice of the new lending mentality than local are facing a distinct disadvantage petitive advantage,” according to
McKinsey team. An exception is opportunities, are increasing their lenders. These banks are willing to and might be gobbled up by the the article.
Chile, where banks lend less than investments across the region in lend on longer terms and aggres- global banks who might use
2 percent of their funds to their hopes of taking market share from sively market real estate loans, them as a stepping stone into the
Apple’s success is a lesson in corporate strategy
Heide B. Malhotra returns. At the end of 2002, its well with Harvard students and suggested that Apple restructure electronics manufacturer, Apple
Epoch Times Washington, D.C. Staff stock hovered around $14 a share. generated deep discussions. from a computer manufacturer ditched the word “Computer”
It jumped to around $65 a share When Apple was in the dumps, to a consumer electronics firm. from its official name.
A
pple Inc. is riding high. by the end of 2004. At the end of everyone said that they saw it He proposed to use Macintosh
In the last quarter, it 2006, Apple was trading at $85 coming, but when it was doing computer sales as a cash cow and Customer Voices
shipped almost 1.8 million a share, eventually moving up to well, students were confounded build up the other products.
Macintosh computers, sold 9.8 more than $120 by May of this when Yoffie pointed to problems Another suggestion was to Apple’s products are some of
million iPod music players and year. in the making. once again start licensing the the most sought-after, and its
its iPhone—a revolutionary new “Student opinion of Apple tends Macintosh operating system (OS), retail stores are often crowded
product that went on sale in June Taking the Hint to be excessively positive or exces- which was stopped after Jobs took with customers. When the latest
after an almost hysterical media sively negative, depending on over the CEO position. A window product, the iPhone, hit the market
blitz—is expected to reach sales Harvard Business School has the company’s current fortunes,” had opened into the software on June 29, media reported long
of more than 1 million within the followed Apple’s fortunes and suggested Yoffie. market, with Microsoft products lines in front of Apple stores of
next three months, according to a misfortunes since 1992 and The case study’s latest version, becoming pricy for consumers. consumers waiting to buy the
recent Apple press release. included the company as a case “Apple Computer, 2006,” Lastly, Yoffie suggested out phone. The lines had formed a few
Apple also claims that it has study in its MBA curriculum. discusses in details the strategies of self-interest (he held board days before the event and people
sold more than three billion The case has been revamped five used by former Apple CEOs, the membership in chipmaker Intel) had brought mattresses and food,
songs—downloaded from its times, including a video lecture reasons behind the strategies and to throw in the towel on its own just so they would be one of the
iTunes music software—and has from John Sculley, former Apple why a given strategy was ineffec- OS, license Microsoft Windows first to get the iPhone.
five million songs, 550 television CEO (1985 – 1993), going over tive. and become a big-time computer “Apple brings several things
shows and 500 movie titles for blunders he should have avoided. “The company always looks a manufacturer. [to the market]: really sleek
purchase, more than those offered “This is a case where you can little different, yet many of the Jobs, who assumed the CEO cool hardware, great software
by Amazon.com and Target. focus on strategic success as well core issues that pose challenges position in 1997, must have and a cool hip image,” said Eric
“We are thrilled to report the as strategic failure,” said Harvard for it remain constant,” indicated followed the Harvard discussions Clemens, professor at the Univer-
highest June quarter revenue and Professor David B. Yoffie, in the Yoffie. closely. Apple went innovative sity of Pennsylvania’s Wharton
profit in Apple’s history, along article “HBS Cases: The Evolution Yoffie suggested three different under his leadership, as it intro- Business School in a recent
with the highest quarterly Mac of Apple,” published last month. strategies in the 2004 “Where duced the iMac, iPod, and iTunes. Wharton publication.
sales ever,” said CEO Steve Jobs He continued, “There aren’t many Does Apple Go from Here?” The OS X operating system and Additionally, Apple is the
in a recent press release. instances where you have both article. The most drastic change iPhone appeared and sourcing current front-runner as a “tech-
Alongside the company’s resur- sides so nicely paired [the ups and was to “build their business off of chips from Intel panned out. nology leader of the digital living
gence, Apple’s stock (NASDAQ: downs of a company].” the digital home, the iPod, iTunes, At the same time, to emphasize room,” Clemens added.
AAPL) has also enjoyed high The Apple case study resonated iPhoto, etc.,” said Yoffie. He also the new direction as a consumer