The homeowners chose this real estate team because agent Karan Bambacas lives nearby and knows the local community well, having previously sold many homes in the area. They observed Karan canvassing the neighborhood, demonstrating her dedication. The agents provided excellent communication and were always available to answer questions, even outside of business hours. The homeowners appreciated the agents' honesty and hard work during the sales process. They would highly recommend the team and plan to work with them again in the future.