The letter from LTC Ortiz discusses his vision for improving the Family Readiness Group (FRG) for the Mountain Eagle families. His three focus areas are to establish an FRG that improves family readiness and resiliency, earns trust as a key support system during emergencies, and earns a reputation for great family care. Company commanders will fully commit to prioritizing family readiness and build a team of volunteers. Volunteerism and connecting with families through various means are critical to achieving the vision.