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CBCMA Training
Series
Topics
1 – All Chenoa Fund Programs Overview
Conventional / FHA
2 – How to Calculate AMI
3 – Pre-Registration: The 1003
Conventional / FHA
4 – Underwriting
5 – Lock Desk
6 – How to Lock a Loan
7 – How to Secure DPA Approvals
8 – How to Draw Documents
9 – Purchase Clearing: Uploading
10 – Purchase Clearing: Conditions and
Escalations
11 – Final Documents
12 – Servicing
13 – Why Use Chenoa Fund
Conventional / FHA
• CBCMA’s Purchase Clearing department
does not handle:
• Trailing documents
• Collateral
• FHA
• MERS
• Our Final Docs department answers
questions about those documents
• Our Purchase Clearing Department
handles conditions
• General questions can be emailed to
purchaseclearing@chenoafund.org
Who to Contact
• Review typically takes 4-5 business days
to complete before conditions are
released
• A notification email will be sent after
review is complete and conditions
released
• You will need to designate a contact
person to receive the notifications; if you
are not receiving these notification emails,
please reach out to info@chenoafund.org
• Our purchase clearing team will also be
notified when the conditions have been
released
• Your assigned specialist will reach out to
you, advising that conditions have been
released
• Your assigned specialist will provide
contact info for any questions
Wait for a Review
• Use the same login process
to log in after file review
• Please refer to the training
“Purchase Clearing—
Uploading” for more on
uploading files
• It is recommended to use
Google Chrome when using
CAP
Log Back In
Searching for an Uploaded Loan
• Select “Reports and Uploads”
Accessing and Clearing Conditions
• Loans with pre-purchase conditions are located in “Purchase Conditions”
• Post-purchase conditions are located in “QC Conditions”
• Select “Upload Loan Images” to view the conditions and to upload images to clear the
conditions
Uploading Documents to Clear Conditions
• You can view a list of any
outstanding conditions that
need to be cleared
• Clear conditions by uploading
the needed documents
• Accomplish this by dragging
and dropping documents to
the grey bar
• Cleared conditions will be
marked with a “cleared” and a
waived date stamp
• Make sure you’re dragging
and dropping your documents
in the Purchase Conditions
tab.
• Purchase conditions are
conditions we see while trying
to purchase the loan; QC
conditions are conditions we
find after we’ve already
purchased the loan.
Uploaded Documents Added to List
• Uploaded documents
will be added and sorted
alphabetically
• Each document will
include a date and a
time stamp
• Do not send documents
via email
Email Your PC Specialist for Escalations
• If you feel a condition is
unclear, or if you
disagree with the validity
of the condition, you
may escalate
• Email your file’s
assigned PC specialist
to escalate

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10.l (v8.3) purchase clearing - conditions and escalations

  • 2. Topics 1 – All Chenoa Fund Programs Overview Conventional / FHA 2 – How to Calculate AMI 3 – Pre-Registration: The 1003 Conventional / FHA 4 – Underwriting 5 – Lock Desk 6 – How to Lock a Loan 7 – How to Secure DPA Approvals 8 – How to Draw Documents 9 – Purchase Clearing: Uploading 10 – Purchase Clearing: Conditions and Escalations 11 – Final Documents 12 – Servicing 13 – Why Use Chenoa Fund Conventional / FHA
  • 3. • CBCMA’s Purchase Clearing department does not handle: • Trailing documents • Collateral • FHA • MERS • Our Final Docs department answers questions about those documents • Our Purchase Clearing Department handles conditions • General questions can be emailed to purchaseclearing@chenoafund.org Who to Contact
  • 4. • Review typically takes 4-5 business days to complete before conditions are released • A notification email will be sent after review is complete and conditions released • You will need to designate a contact person to receive the notifications; if you are not receiving these notification emails, please reach out to info@chenoafund.org • Our purchase clearing team will also be notified when the conditions have been released • Your assigned specialist will reach out to you, advising that conditions have been released • Your assigned specialist will provide contact info for any questions Wait for a Review
  • 5. • Use the same login process to log in after file review • Please refer to the training “Purchase Clearing— Uploading” for more on uploading files • It is recommended to use Google Chrome when using CAP Log Back In
  • 6. Searching for an Uploaded Loan • Select “Reports and Uploads”
  • 7. Accessing and Clearing Conditions • Loans with pre-purchase conditions are located in “Purchase Conditions” • Post-purchase conditions are located in “QC Conditions” • Select “Upload Loan Images” to view the conditions and to upload images to clear the conditions
  • 8. Uploading Documents to Clear Conditions • You can view a list of any outstanding conditions that need to be cleared • Clear conditions by uploading the needed documents • Accomplish this by dragging and dropping documents to the grey bar • Cleared conditions will be marked with a “cleared” and a waived date stamp • Make sure you’re dragging and dropping your documents in the Purchase Conditions tab. • Purchase conditions are conditions we see while trying to purchase the loan; QC conditions are conditions we find after we’ve already purchased the loan.
  • 9. Uploaded Documents Added to List • Uploaded documents will be added and sorted alphabetically • Each document will include a date and a time stamp • Do not send documents via email
  • 10. Email Your PC Specialist for Escalations • If you feel a condition is unclear, or if you disagree with the validity of the condition, you may escalate • Email your file’s assigned PC specialist to escalate