Want to know the skills needed to run a dental office successfully in 2023? Mastering the skill of leaving patients with a positive impression is key to running a successful dental practice. By incorporating ten important principles, you’ll see patient satisfaction and profit skyrocket. When your dental practice prioritizes patient care in the right way, your practice will flourish. Find out how to effectively leave a lasting impression with patients, along with key factors to keep your practice ahead of the game. For more details visit, https://mconsent.net/blog/tips-running-successful-dental-office/

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10 Tips to Set Your Dental
Practice Up For Success in
2023
Discover 10 secrets top dental practices
live by to
upsurge their patients’ experience.

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Lasting impressions are made when patients enter your office. How do
you knock off the perfect waiting room experience?
Create a comfortable, clean and calm mode for patients to feel relaxed
Include as much natural lighting as possible
Soft-colored furniture and table with coffee and refreshments
Office Appeal
Branded TV with team introduction, stimulating imagery, and patient education
Accommodate space for kids with visually appealing, kid-friendly decor,
like an aquarium, fun chairs, and toys

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Establishing proper guidelines is a vital factor for building patient
trust and loyalty in the post-COVID era. Here’s how to make it
happen:
Space out appointments to reduce congestion
Allow for better social distancing to keep patients at ease
Thoroughly disinfect equipment and exam rooms for each patient
Safety Measures
Proper washing, sanitization, and barriers in place as needed

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A whopping 65% of patients prefer completing intake forms before the
visit. Here’s why you should embrace the digital convenience they
crave:
Low investment and high ROI
Establishes a solid patient intake experience
Paperless intake forms are expected from patients
Go Digital
Empowers self-service of completing, e-signing, submitting forms before the
exam – all from home
Enables self-uploading of ID, insurance card, photo, medication list by patients
Reduces waiting room time by 80%
Cuts down 35% of documentation time and saves ~20 min per patient

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Patients develop a lasting impression based on their overall
experience. How can you nail it?
Communicate positive body language, attentiveness, and confidence level
Prioritize making patients feel that they come first
Use emotional intelligence to assure patients that you’re concerned with their
well-being and best interests
Lasting Impression

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How can you best stay on top of keeping patients comfortable, and
build trust?
Maintain conversations by explaining procedures and checking on patients’ comfort
Avoid misunderstandings via transparency
Talk about activities and roles you play outside the office to keep it relatable –
community service
Maintain Rapport
Let the patient lead the discussion in the direction of their interest

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Your entire team plays an essential role in the success of your
practice. Here are some points to consider:
Set clearly defined roles for team members to avoid confusion at the chair
Ensure proficiency of team members with documentation, tools, and techniques used
for procedures
Continual patient reassurance communicates that patient care is your priority
Staff Roles
Stress the importance for staff to exhibit confidence and a calm demeanor
Emotional intelligence in how team members interact with patients is important

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Who doesn’t appreciate service that’s above and beyond what’s
expected? Discover some ways to make it the norm in your practice:
Express concern for providing each patient with the personalized care they need
Take time to ensure things are done correctly the first time around to prevent avo
mistakes
Show patients a visual of their diagnosis while explaining, for better understandi
Go the Extra Mile

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Dentists who are well versed in how to run a successful dental office know
that solid doctor-patient communication lies at the core of a positive
patient experience. Below are key items to consider:
Patients are looking for a dentist that demonstrates understanding, eye contact, an
Give patients time to share their own personal stories
Listen and respond with compassion to win them over
Solid Communication Channel
Engage patients in the conversation so they feel like “we’re in this together."
Provide resources for patients to better understand their condition and treatment v
iPad resources, brochures, blogs, social media, and website information
65% of patients prefer in-person conversations for their treatment plan rather than
phone or email
Face-to-face communication is a definite plus for patients, resulting in better fol

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Adequate training of your team helps keep everything in place,
organized, and flowing proficiently. Learn 4 tips regarding staff
training:
Knowledgeable, proficient, and courteous team members boost your patient’s experie
multifold
Invest in training of technological advancements to accelerate productivity
Embrace tools that speed up documentation and collection processes to maximize eff
Staff Training
Competence in the team’s ability to explain information, and answer patients’ ques
positively affects follow through rates

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Are you aware that your front desk staff plays a vital role in
setting the mode for the remainder of the patient’s journey?
Front desk receptionists are the first ones patients interact with over the phone
Most negative patient reviews arise from front desk miscommunications
Insurance, scheduling, delays, treatment information, and other critical operation
havoc if not managed properly
Competent Front Desk
Select suitable, courteous team members who demonstrate competence in handling
difficult situations
Team effort cannot be understated when it comes to building a successful
dental practice

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Leave patients with a
positive impression of
your office
Learn how mConsent software can help
you become successful and save
~$60K/year in the process.

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mConsent Features
Online Patient
Forms
Streamline your intake process
Patients complete/E-sign forms and treatment plans
online
Get ID, insurance card, photo, documents before
the visit
In-office iPad App
Patient forms and treatment plans on the
iPad
Fast E-signatures on the spot
Patients digitally capture ID, insurance card,
photo, etc.
2-Way Texting
Improve patient engagement via SMS
Send and receive messages in real time
Accounts
Receivable
Rapid payment and tracking solution
Bring in patient payments instantly

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Automated Insurance Verification
End delayed insurance reimbursements
Get eligibility reports in 10 sec with 180+ payers
Automated Appointment Reminders
Say hello to skyrocket show-up rates and doubled
profits
No more phone tag or unanswered calls
Patient Messaging
Cancel patient cancellations with 'Quick
Fill'
Auto notify 100 patients instantly via SMS
Reputation Management
Get more 5-star Google reviews for your Dental
Practice
Build Patient Trust with a Stellar Online
Reputation
Virtual Consultations & Telehealth
Qualify patients before the visit
Democratize dental care delivery to accommodate
patients remotely

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Integrations

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Success Stories
"We're saving up to 7 hours a week spent on data entry as well as saving on the
overhead costs of hiring another admin, which overall saves us $65,000 a year. It
just wouldn't make sense not to use mConsent. By using mConsent we can prioritize
serving our patients."
Mary Jo | Office Manager at Lift Dental
"When we joined mConsent all that headache (of scanning, printing, importing,
shredding) was gone. It literally was so seamless and easily transitioned. I
genuinely cannot understand how any office does not have mConsent already. We saved
at least $100,000 over the course of a couple of years. I genuinely wish I did this
10 years ago."
Dr Layth Ghanim DDS | Arlington Dental Excellence
“mConsent helps our clinic save 5,200 hours a year otherwise wasted on data entry,
which enables us to save ~$55K in administrative expenses. Affordable and easy to
use, mConsent adds value to our community.”
Dr. Mustafa Yazar DDS | Kenton Dental Care

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www.mconsent.net