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DEAR DIARY
1 Year of Earnezt
By Sarah Przybylak
One year ago I stepped off the plane
at JFK, New York, small suitcase in
hand, much much larger one lost
in transit somewhere.
I had arrived with a simple dream;
to chase the humdrum out of B2B
marketing.
And I had heard, that if I could
do it here, I could do it anywhere.
Or something like that.
My name is Sarah Przybylak, and
this is the story of 1 year of Earnezt.
Visit my LinkedIn
NEW
YORK
CITY
Earnest is an award-winning B2B
marketing agency, based in London.
And it had been my work home for
the last 6 years.
We had always worked with global
clients, but it was in May of 2019 that
we opened our first North American
office in the city that doesn’t sleep.
Watch our New York Office Launch Announcement
Before our official opening, we made
an early visit to the city in March.
We met up with some of our existing
global clients, Vodafone and Centrica.
Picked out our new office.
And met up with what would soon
be our first New York office client –
CyberMDX.
The foundations were set.
The plan was simple.
I would lead business set up and client
management on the ground. And I’d
have the full support of the creative
and strategy teams back in London.
There would also be regular visits
from core members of the team across
the agency.
And as we grew, we would look
to recruit local talent to build
up our New York team
So after switching the ‘s’ in Earnest
to a ‘z’*, and ensuring our ‘chasing
out the humdrum’ mission was firmly
at our core, I arrived in New York
on May 15th and excitedly made
my way to our new office at
79 Madison Avenue, WeWork.
I worked out the printers, stocked up
on post-it notes, and of course scoped
out the best nearby coffee shop and
lunchtime sun trap.
*A move to both fit in with the locals, and
avoid some possible US-style legal implications.
But that’s a story for another day ; ) Madison Avenue
79
may
But there was no time to sit in the
sun all day.
Getting straight to business like
a true New Yorker I wrangled with
operational admin, banking processes*,
squeezed in a pitch, and then got straight
on a plane to the windy city, Chicago
for the ANA Masters of B2B Event.
There I was met by Matthew
Kilgour – our creative strategist.
may
GOCHICAGO
*I have so many questions for you America.
SO MANY.
We ate a lot, heard a lot, learned
a lot, and got very inspired by all
of the strategic and creative thinking
happening in the industry.
We thought about keeping all
these insights to ourselves. But then
we did some self-reflection over
a Chicago deep dish and decided
to share it all on our blog.
Not the pizza though.
We’re not that selfless.
may
JUNE
In June it became apparent that I was
going to have to acclimatize to quite
frankly tropical weather conditions.
Is this why they call New York
the concrete jungle?
If I could pinpoint a difference
between doing business in the UK
versus the US that I have enjoyed the
most, it’s the approach to networking.
In June I met B2B marketers across
the industry, networking everywhere
from The Wall Street Journal,
to a cruise on the Hudson River.
Throughout this year, we have made
a lot of friends that have given great
June
NETWORKING
advice, market insights, and been
generally good company to have
a GT with at the end of the B2B
working day.
Networking comes so naturally
to New Yorkers which makes it feel,
well, normal. Which it is.
Dear Britain, Let’s try to be a little
less awkward.
The first friend we made was Jeff Matteuzi.
He joined us for drinks in Byrant Park
on our first Friday in New York, showed
us where the best guac near our office was,
and then joined us to lead Media strategy
shortly after.
JULY
We were, of course, in New York to
do great work with great companies.
In July we were very excited to kick off
a brand new website project with our
new client YSC, a leadership consultancy.
JULY
See the finished product here
And we also celebrated our
first Independence Day.
july
4th
july
See #4thofJuly post
happy
AugustAs part of our own little bit of ABM,
in the UK we have been known to send
cake to companies that we love. Those
that share our desire for chasing out
the humdrum in the world of B2B.
We wanted to do the same in New York.
But it came at a cost.
You see, whilst delicious, in the
New York City heat, buttercream
icing has a tendency to depart
its cupcake base during transit*.
Thankfully this sweet treat disaster
was identified and we pivoted this
campaign tactic to doughnuts.
A clear demonstration of our
optimization capabilities.
* I can confirm buttercream icing tastes
as good off the cupcake as it does on it.
A MA M
I should probably note that there
is a little more to ABM than just edible
treats. And here at Earnezt we think
the B should stand for bespoke.
We explain all that here.
But back to those important tactics,
in case you were wondering about
the specifics.
August
SEPTEMBER
In September there was another
British newbie in town – The Chip
Shop Awards.
These creativity awards have just
one rule: ‘It has to be brilliant. Period’
And that’s something we can most
certainly get behind.
So our studio back in London put their
thinking caps on, sharpened their pencils
and got to work, resulting in us winning
three awards on the night.
The Drum
Chip Shop
Awards
SEPTEMBER
Best Ad from the future
Winner
Best use of alternative
media spacere
Winner
Best use of celebrity e
Runner up
1ST
1ST
October
As we approached Fall – in my opinion
the best season in NYC – we met
Truveris and kicked off a number
of exciting projects.
It was one of these projects that led
us to experience the pinnacle of all
American networking events.
The crème de la crème of business
conferences. The business trip to
make all other business trips jealous.
VEGAS!
If you haven’t been to a conference
in Las Vegas I can tell you that
it is quite the experience.
HLTH – A healthcare conference
kicked things off with mimosas
at morning registration and closed
with a Flo Rida party.
But we were there to help Truveris
steal the show.
October
And so with a magician, a bouncer,
and a big black box, we helped
Truveris become the talk of the
town. It even won us two awards
atThe B2B Elevation Awards!
There was not an ounce
of humdrum in sight.
Watch the full video
October
Best use of live marketing
Best use of creative
1ST
One event wasn’t enough for
us in October, so we sent Jeff and our
London-based strategist Rahul Savadia
to the MarketingProfs B2B Forum
in Washington DC to scoop up some
more insights from the industry
and do a lot of ‘speed networking.’
The insights were successfully
scooped and rounded up to share
far and wide.
As for the speed networking, they
were a little more cagey about that….
October
WASHINGTON, D.C.
In November everything changed.
We took the next important step for
Earnezt and hired our first two NY
office client managers; Joel Lawson
and Elvira Zilber.
NOVEMber
The beginnings of our Earnezt
team were forming and we moved
up the WeWork ladder to a larger office
to accommodate our new size. We even
started an office playlist on Spotify.
december
The world tricks you into
thinking December should
be a slowing down business
month. But it rarely ever is.
We kicked off work with
two new clients. Blockchain
platform provider R3, and
the ever-creative Shutterstock.
And with a team in place, it meant
we could have a Holiday Party.
I would have 100% have celebrated by
myself if we didn’t have a team. But this
way people didn’t feel sorry for me.
3 Steps to an Earnezt holiday party
Step 1: Get a Christmas tree and name
it Monty after his home city Montreal
Step 2: Choose a restaurant purely based on
the number of kitsch Christmas decorations
Step 3: Go to see Derren Brown’s broadway
show, meet him backstage because one of
your copywriters just happens to know him,
and take an awkward selfie.
december
And so 2020 began! Our New Year’s
resolutions set, our hopes high, and
full of ambition for the wonderful
year we just knew was about to follow.
2020
January
Things started strong.
A 3D interactive experience
we created for our first Earnezt
client, CyberMDX went live.
See the finished product here
January
And we went to Omaha to kick off
a project with Fiserv US. Already
a client in the UK we were excited
to work with them in a new market.
It was here, whilst negotiating the
best path between thick snow on
the grass and a black ice sidewalk
that I pondered;
Do business-appropriate snow
boots exist?
January
In February our UK designer Jo Lowy
was seconded over to build up the
creative team.
She immediately fell in love with
New York and its vegan scene.
Her top three finds to date are;
Modern Love Brooklyn, Very Fresh
Noodles, and Ja Ja Ja.
FEBRUARY
Love truly was in the air as we
continued to recruit locally. Hiring
Meg Wroe to start our strategy team.
And as we moved into March we
added to our account management
team with Clara Kowalkowski who
would help us to continue to build
partnerships with our clients.
FEBRUARY
Loveis in the air
And then, well, I think
you know what happens
Next
As a marketing agency, you don’t really
plan for a pandemic. But you can have
systems in place to make things a little
easier. We have been set up to be able
to work from home for a long time. And
so that transition was straightforward.
Personally, for me, I’d started this off
as a remote worker. And so I was already
familiar with the potential challenges.
But we hadn’t accounted for the positives.
This universal WFH made us actually feel
more connected to the UK office and our
clients than ever before.
There are some hidden benefits to
this that we could all take advantage
of – and maintain. I’ll tell you what
I think they are here.
March
April
So WFH is now the new norm.
Some of us stayed in the city, and
some of us moved out. And we all
found our rhythm.
Most importantly we helped our
clients work out ‘What do we do now’.
It’s a toughie.
Should you be in market? What should
you say? Should you mention Covid?
Should you be seen as ‘selling’?
Well, you can say something still.
Here’s what.
In May I had the opportunity to look
into the industry, as a judge for the
ANA Ace awards.
It was a welcome view of our peers.
And encouraging to see that pushing
insight-driven creativity within
B2B is high on the agenda.
may
may
And so here we are. One year old.
Still learning. Still proud to be part
of this industry. Still Chasing out
the humdrum. And very much feeling
like NYC is a true home for us.
HAPPY
BIRTHDAY
On May 27th we’ll be a sponsor
at B2B Ignite, and our MD Chris
Wilson will be leading a talk. We’ll
even have our first-ever virtual booth!
So come and say hi!
If you can’t wait until then, you can
email us at hello@earnezt-agency.com
Our
story continues

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It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
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1 year of earnezt

  • 1. DEAR DIARY 1 Year of Earnezt By Sarah Przybylak
  • 2. One year ago I stepped off the plane at JFK, New York, small suitcase in hand, much much larger one lost in transit somewhere. I had arrived with a simple dream; to chase the humdrum out of B2B marketing. And I had heard, that if I could do it here, I could do it anywhere. Or something like that. My name is Sarah Przybylak, and this is the story of 1 year of Earnezt. Visit my LinkedIn
  • 3. NEW YORK CITY Earnest is an award-winning B2B marketing agency, based in London. And it had been my work home for the last 6 years. We had always worked with global clients, but it was in May of 2019 that we opened our first North American office in the city that doesn’t sleep. Watch our New York Office Launch Announcement
  • 4. Before our official opening, we made an early visit to the city in March. We met up with some of our existing global clients, Vodafone and Centrica. Picked out our new office. And met up with what would soon be our first New York office client – CyberMDX. The foundations were set.
  • 5. The plan was simple. I would lead business set up and client management on the ground. And I’d have the full support of the creative and strategy teams back in London. There would also be regular visits from core members of the team across the agency. And as we grew, we would look to recruit local talent to build up our New York team
  • 6. So after switching the ‘s’ in Earnest to a ‘z’*, and ensuring our ‘chasing out the humdrum’ mission was firmly at our core, I arrived in New York on May 15th and excitedly made my way to our new office at 79 Madison Avenue, WeWork. I worked out the printers, stocked up on post-it notes, and of course scoped out the best nearby coffee shop and lunchtime sun trap. *A move to both fit in with the locals, and avoid some possible US-style legal implications. But that’s a story for another day ; ) Madison Avenue 79 may
  • 7. But there was no time to sit in the sun all day. Getting straight to business like a true New Yorker I wrangled with operational admin, banking processes*, squeezed in a pitch, and then got straight on a plane to the windy city, Chicago for the ANA Masters of B2B Event. There I was met by Matthew Kilgour – our creative strategist. may GOCHICAGO *I have so many questions for you America. SO MANY.
  • 8. We ate a lot, heard a lot, learned a lot, and got very inspired by all of the strategic and creative thinking happening in the industry. We thought about keeping all these insights to ourselves. But then we did some self-reflection over a Chicago deep dish and decided to share it all on our blog. Not the pizza though. We’re not that selfless. may
  • 9. JUNE In June it became apparent that I was going to have to acclimatize to quite frankly tropical weather conditions. Is this why they call New York the concrete jungle?
  • 10. If I could pinpoint a difference between doing business in the UK versus the US that I have enjoyed the most, it’s the approach to networking. In June I met B2B marketers across the industry, networking everywhere from The Wall Street Journal, to a cruise on the Hudson River. Throughout this year, we have made a lot of friends that have given great June NETWORKING advice, market insights, and been generally good company to have a GT with at the end of the B2B working day. Networking comes so naturally to New Yorkers which makes it feel, well, normal. Which it is. Dear Britain, Let’s try to be a little less awkward.
  • 11. The first friend we made was Jeff Matteuzi. He joined us for drinks in Byrant Park on our first Friday in New York, showed us where the best guac near our office was, and then joined us to lead Media strategy shortly after. JULY
  • 12. We were, of course, in New York to do great work with great companies. In July we were very excited to kick off a brand new website project with our new client YSC, a leadership consultancy. JULY See the finished product here
  • 13. And we also celebrated our first Independence Day. july 4th july See #4thofJuly post happy
  • 14. AugustAs part of our own little bit of ABM, in the UK we have been known to send cake to companies that we love. Those that share our desire for chasing out the humdrum in the world of B2B. We wanted to do the same in New York. But it came at a cost. You see, whilst delicious, in the New York City heat, buttercream icing has a tendency to depart its cupcake base during transit*. Thankfully this sweet treat disaster was identified and we pivoted this campaign tactic to doughnuts. A clear demonstration of our optimization capabilities. * I can confirm buttercream icing tastes as good off the cupcake as it does on it. A MA M
  • 15. I should probably note that there is a little more to ABM than just edible treats. And here at Earnezt we think the B should stand for bespoke. We explain all that here. But back to those important tactics, in case you were wondering about the specifics. August
  • 16. SEPTEMBER In September there was another British newbie in town – The Chip Shop Awards. These creativity awards have just one rule: ‘It has to be brilliant. Period’ And that’s something we can most certainly get behind. So our studio back in London put their thinking caps on, sharpened their pencils and got to work, resulting in us winning three awards on the night. The Drum Chip Shop Awards
  • 17. SEPTEMBER Best Ad from the future Winner Best use of alternative media spacere Winner Best use of celebrity e Runner up 1ST 1ST
  • 18. October As we approached Fall – in my opinion the best season in NYC – we met Truveris and kicked off a number of exciting projects. It was one of these projects that led us to experience the pinnacle of all American networking events. The crème de la crème of business conferences. The business trip to make all other business trips jealous. VEGAS!
  • 19. If you haven’t been to a conference in Las Vegas I can tell you that it is quite the experience. HLTH – A healthcare conference kicked things off with mimosas at morning registration and closed with a Flo Rida party. But we were there to help Truveris steal the show. October
  • 20. And so with a magician, a bouncer, and a big black box, we helped Truveris become the talk of the town. It even won us two awards atThe B2B Elevation Awards! There was not an ounce of humdrum in sight. Watch the full video October Best use of live marketing Best use of creative 1ST
  • 21. One event wasn’t enough for us in October, so we sent Jeff and our London-based strategist Rahul Savadia to the MarketingProfs B2B Forum in Washington DC to scoop up some more insights from the industry and do a lot of ‘speed networking.’ The insights were successfully scooped and rounded up to share far and wide. As for the speed networking, they were a little more cagey about that…. October WASHINGTON, D.C.
  • 22. In November everything changed. We took the next important step for Earnezt and hired our first two NY office client managers; Joel Lawson and Elvira Zilber. NOVEMber The beginnings of our Earnezt team were forming and we moved up the WeWork ladder to a larger office to accommodate our new size. We even started an office playlist on Spotify.
  • 23. december The world tricks you into thinking December should be a slowing down business month. But it rarely ever is. We kicked off work with two new clients. Blockchain platform provider R3, and the ever-creative Shutterstock.
  • 24. And with a team in place, it meant we could have a Holiday Party. I would have 100% have celebrated by myself if we didn’t have a team. But this way people didn’t feel sorry for me. 3 Steps to an Earnezt holiday party Step 1: Get a Christmas tree and name it Monty after his home city Montreal Step 2: Choose a restaurant purely based on the number of kitsch Christmas decorations Step 3: Go to see Derren Brown’s broadway show, meet him backstage because one of your copywriters just happens to know him, and take an awkward selfie. december
  • 25. And so 2020 began! Our New Year’s resolutions set, our hopes high, and full of ambition for the wonderful year we just knew was about to follow. 2020 January
  • 26. Things started strong. A 3D interactive experience we created for our first Earnezt client, CyberMDX went live. See the finished product here January
  • 27. And we went to Omaha to kick off a project with Fiserv US. Already a client in the UK we were excited to work with them in a new market. It was here, whilst negotiating the best path between thick snow on the grass and a black ice sidewalk that I pondered; Do business-appropriate snow boots exist? January
  • 28. In February our UK designer Jo Lowy was seconded over to build up the creative team. She immediately fell in love with New York and its vegan scene. Her top three finds to date are; Modern Love Brooklyn, Very Fresh Noodles, and Ja Ja Ja. FEBRUARY
  • 29. Love truly was in the air as we continued to recruit locally. Hiring Meg Wroe to start our strategy team. And as we moved into March we added to our account management team with Clara Kowalkowski who would help us to continue to build partnerships with our clients. FEBRUARY Loveis in the air
  • 30. And then, well, I think you know what happens Next
  • 31. As a marketing agency, you don’t really plan for a pandemic. But you can have systems in place to make things a little easier. We have been set up to be able to work from home for a long time. And so that transition was straightforward. Personally, for me, I’d started this off as a remote worker. And so I was already familiar with the potential challenges. But we hadn’t accounted for the positives. This universal WFH made us actually feel more connected to the UK office and our clients than ever before. There are some hidden benefits to this that we could all take advantage of – and maintain. I’ll tell you what I think they are here. March
  • 32. April So WFH is now the new norm. Some of us stayed in the city, and some of us moved out. And we all found our rhythm. Most importantly we helped our clients work out ‘What do we do now’. It’s a toughie. Should you be in market? What should you say? Should you mention Covid? Should you be seen as ‘selling’? Well, you can say something still. Here’s what.
  • 33. In May I had the opportunity to look into the industry, as a judge for the ANA Ace awards. It was a welcome view of our peers. And encouraging to see that pushing insight-driven creativity within B2B is high on the agenda. may
  • 34. may And so here we are. One year old. Still learning. Still proud to be part of this industry. Still Chasing out the humdrum. And very much feeling like NYC is a true home for us. HAPPY BIRTHDAY
  • 35. On May 27th we’ll be a sponsor at B2B Ignite, and our MD Chris Wilson will be leading a talk. We’ll even have our first-ever virtual booth! So come and say hi! If you can’t wait until then, you can email us at hello@earnezt-agency.com Our story continues