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Data Analytics: An On-Ramp
to a Better Understanding
of Your Business
David R. Mustin, MBA
October 25, 2018
2
Learning Objectives
After completing the session,
participants will …
• Understand how to get started
• Understand the business case of data analytics
• Understand the stages of a data-ready organization
• Understand better story telling with data analytics
“In the long run, men hit only what they aim at.” – Henry David Thoreau
3
David R. Mustin, MBA
Partner, Advisory – Cleveland
• 25+ years of professional
management consulting
• Business and IT growth and
transformation, and post-merger
integration
• Experience in manufacturing,
distribution, high tech, health care,
and life sciences among other
industries
Introductions
6
Data
• Data is a
collection of
raw facts and
figures
• It must be
processed to
be turned into
information
Information
• Data
organized into
a sequence or
context
• E.g.:
• Red = Stop
• Green = Go
Context
Knowledge
• Information
acquired
about a
situation
• Familiarity or
awareness of
facts or
information
Insight
• Deep intuitive
understanding
of a situation
or thing
Transforming Data into Insight
7
Data Sources
• External
Unstructured
• Internal
Unstructured
• External
Structured
• Internal
Structured
Internal External
UnstructuredStructured
• Geolocation
• Weather
• Supply Chain
• MSA/Census
• CRM
• ERP
• Finance
• Customer
Satisfaction
• Twitter/Facebook
• Videos
• Blogposts
• Webpages
• Office Docs
• PDFs
• Surveys
8
How to Begin?
• Internal vs External
• Structured vs Unstructured
Acquire
Data
• Cleaning
• Linking Internal & External
• Managing Unstructured
Clean
& Link
• Business Case
• Business Need
Ask
Questions
• Datasets / Database
• Refresh
Develop
Model
• Visualization Tools
• Updating
Present
Answer
9
Analytics Are No Longer a Nice to HaveVALUE
DIFFICULTY
What
Happened?
Why Did It
Happen?
What Will
Happen?
How Can We
Make It Happen?
Descriptive
Analytics
Diagnostic
Analytics
Predictive
Analytics
Prescriptive
Analytics
Gartner Group
10
The Five Vs of Big Data Analytics
VALUE
Volume
Variety
Veracity
Velocity
11
Data Growth is Explosive
Source: Patrick Cheesman Source: Lauro Rizzatti
SI Prefix Scientific
Notation
Name
Yotta (Y) 1024 1 septillion
Zetta (Z) 1021 1 sextillion
Exa (E) 1018 1 quintillion
Peta (P) 1015 1 quadrillion
Tera (T) 1012 1 trillion
Giga (G) 109 1 billion
Mega (M) 106 1 million
Kilo (K) 103 1 thousand
12
Decreasing Expenses and Growing
Innovation Yield Best Successes
SOURCE: NEWVANTAGE VENTURE PARTNERS, BIG DATA EXECUTIVE SURVEY 2017 (PDF, 16 PP.)
13
Analytics Comes of Age, McKinsey & Co., January 2018
Where to Get Started?
15
Stages of Organizational Evolution
Resistant
Exploring
Engaged
Mastering
Strategic
Organization
actively resists data
use and
engagement
Organization starts
to explore active
use and value of
data
Organization starts
to use data actively
in many processes
and decision-
making situations
Organization
focuses on value
creation
opportunities and
expands use of
data and data-
supported decision
making throughout
the organization
Organization
utilizes data to drive
strategic decision-
making
16
Roles in the Data-Ready
Organization
https://medium.com/@vegi/data-scientist-vs-data-analyst-vs-data-engineer-using-word-cloud-902ab83d0879
Note: Salaries are from Glassdoor.com and represent the Cleveland, Ohio region.
$113,000$103,000$69,000
17
Selected Excel Data Analysis
Features
• Enables other tool-sets to be
“added-in” to Microsoft Excel to
extend functionality
Add-
Ins
• Enables data to be formatted
based on certain conditions/rules
• Allows for validating data on input
to forms
• Allows the test for certain “what-if”
scenarios and validation of the
result
• Pivot table: Data consolidation and
summarization
• Powerful functions and formulas to
simplify calculations
• PowerPivot: Shifts the worksheet to
functionality similar to a database
18
External Tools & Data Sources
Analytics Mapping / GeolocationCensus / Demographic
19
Tools for Data Visualization
“Storytelling is about
connecting to other people
and helping other people
to see what you see.”
– Michael Margolis
21
Principles of Good Storytelling
• Have clear intent
• Visuals breakthrough
• Simplify
• Eliminate the non-
essential
• Focus the reader
• Words make a graph
accessible
• Know your audience!
22
Median Home Values
From Wednesday,
Sept. 5th, 2018
Cleveland.com
article on home
values in Cuyahoga
County.
23
History & Present
1930s Redlining Map of Cleveland 2005 – 2009 Literacy Map of Cleveland
24
Median Home Values
From Wednesday,
Sept. 5th, 2018
Cleveland.com
article on home
values in Cuyahoga
County.
25
Dashboards vs Stories
25
“Dashboards tell you what’s
happening, but stories
explain why.”
– Jock Mackinlay, PhD, Robert Kosara, PhD,
Michelle Wallace
Tableau Software Research
26
Summary
• Start with the right questions
• Convert data into information to create value
• Data growth is explosive: focus on high-impact areas
• Move your organization gracefully through multiple stages
• Use the right tools
• Tell stories
27
Questions
David R. Mustin, MBA
Partner
440-449-6800
dmustin@skodaminotti.com

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Data Analytics: An On-Ramp to a Better Understanding of Your Business

  • 1. Data Analytics: An On-Ramp to a Better Understanding of Your Business David R. Mustin, MBA October 25, 2018
  • 2. 2 Learning Objectives After completing the session, participants will … • Understand how to get started • Understand the business case of data analytics • Understand the stages of a data-ready organization • Understand better story telling with data analytics “In the long run, men hit only what they aim at.” – Henry David Thoreau
  • 3. 3 David R. Mustin, MBA Partner, Advisory – Cleveland • 25+ years of professional management consulting • Business and IT growth and transformation, and post-merger integration • Experience in manufacturing, distribution, high tech, health care, and life sciences among other industries Introductions
  • 4.
  • 5.
  • 6. 6 Data • Data is a collection of raw facts and figures • It must be processed to be turned into information Information • Data organized into a sequence or context • E.g.: • Red = Stop • Green = Go Context Knowledge • Information acquired about a situation • Familiarity or awareness of facts or information Insight • Deep intuitive understanding of a situation or thing Transforming Data into Insight
  • 7. 7 Data Sources • External Unstructured • Internal Unstructured • External Structured • Internal Structured Internal External UnstructuredStructured • Geolocation • Weather • Supply Chain • MSA/Census • CRM • ERP • Finance • Customer Satisfaction • Twitter/Facebook • Videos • Blogposts • Webpages • Office Docs • PDFs • Surveys
  • 8. 8 How to Begin? • Internal vs External • Structured vs Unstructured Acquire Data • Cleaning • Linking Internal & External • Managing Unstructured Clean & Link • Business Case • Business Need Ask Questions • Datasets / Database • Refresh Develop Model • Visualization Tools • Updating Present Answer
  • 9. 9 Analytics Are No Longer a Nice to HaveVALUE DIFFICULTY What Happened? Why Did It Happen? What Will Happen? How Can We Make It Happen? Descriptive Analytics Diagnostic Analytics Predictive Analytics Prescriptive Analytics Gartner Group
  • 10. 10 The Five Vs of Big Data Analytics VALUE Volume Variety Veracity Velocity
  • 11. 11 Data Growth is Explosive Source: Patrick Cheesman Source: Lauro Rizzatti SI Prefix Scientific Notation Name Yotta (Y) 1024 1 septillion Zetta (Z) 1021 1 sextillion Exa (E) 1018 1 quintillion Peta (P) 1015 1 quadrillion Tera (T) 1012 1 trillion Giga (G) 109 1 billion Mega (M) 106 1 million Kilo (K) 103 1 thousand
  • 12. 12 Decreasing Expenses and Growing Innovation Yield Best Successes SOURCE: NEWVANTAGE VENTURE PARTNERS, BIG DATA EXECUTIVE SURVEY 2017 (PDF, 16 PP.)
  • 13. 13 Analytics Comes of Age, McKinsey & Co., January 2018 Where to Get Started?
  • 14.
  • 15. 15 Stages of Organizational Evolution Resistant Exploring Engaged Mastering Strategic Organization actively resists data use and engagement Organization starts to explore active use and value of data Organization starts to use data actively in many processes and decision- making situations Organization focuses on value creation opportunities and expands use of data and data- supported decision making throughout the organization Organization utilizes data to drive strategic decision- making
  • 16. 16 Roles in the Data-Ready Organization https://medium.com/@vegi/data-scientist-vs-data-analyst-vs-data-engineer-using-word-cloud-902ab83d0879 Note: Salaries are from Glassdoor.com and represent the Cleveland, Ohio region. $113,000$103,000$69,000
  • 17. 17 Selected Excel Data Analysis Features • Enables other tool-sets to be “added-in” to Microsoft Excel to extend functionality Add- Ins • Enables data to be formatted based on certain conditions/rules • Allows for validating data on input to forms • Allows the test for certain “what-if” scenarios and validation of the result • Pivot table: Data consolidation and summarization • Powerful functions and formulas to simplify calculations • PowerPivot: Shifts the worksheet to functionality similar to a database
  • 18. 18 External Tools & Data Sources Analytics Mapping / GeolocationCensus / Demographic
  • 19. 19 Tools for Data Visualization
  • 20. “Storytelling is about connecting to other people and helping other people to see what you see.” – Michael Margolis
  • 21. 21 Principles of Good Storytelling • Have clear intent • Visuals breakthrough • Simplify • Eliminate the non- essential • Focus the reader • Words make a graph accessible • Know your audience!
  • 22. 22 Median Home Values From Wednesday, Sept. 5th, 2018 Cleveland.com article on home values in Cuyahoga County.
  • 23. 23 History & Present 1930s Redlining Map of Cleveland 2005 – 2009 Literacy Map of Cleveland
  • 24. 24 Median Home Values From Wednesday, Sept. 5th, 2018 Cleveland.com article on home values in Cuyahoga County.
  • 25. 25 Dashboards vs Stories 25 “Dashboards tell you what’s happening, but stories explain why.” – Jock Mackinlay, PhD, Robert Kosara, PhD, Michelle Wallace Tableau Software Research
  • 26. 26 Summary • Start with the right questions • Convert data into information to create value • Data growth is explosive: focus on high-impact areas • Move your organization gracefully through multiple stages • Use the right tools • Tell stories
  • 27. 27 Questions David R. Mustin, MBA Partner 440-449-6800 dmustin@skodaminotti.com

Editor's Notes

  1. Ken
  2. Ken
  3. What happens if you are driving down the street and your cars dashboard blanks out?
  4. Screen goes black. You lose all of your input. How do you decide? What do you do?
  5. https://www.youtube.com/watch?v=F20qEwXBQaE
  6. https://www.forbes.com/sites/louiscolumbus/2018/05/23/10-charts-that-will-change-your-perspective-of-big-datas-growth/#173d97ef2926 Source: Analytics Comes of Age, published in January 2018 – McKinsey Analytics survey
  7. No frogs were harmed in the making of this presentation.
  8. https://howtoadult.com/importance-parent-reading-child-speech-delay-26437.html http://www.storytellingwithdata.com/blog/2017/8/9/my-guiding-principles
  9. https://www.cleveland.com/expo/news/erry-2018/09/39f428cbca3965/see-home-values-by-neighborhoo.html#incart_target2box_default_#incart_target2box_targeted_
  10. Entry Level 1 is equivalent to literacy levels at age 5-7. Adults below Entry Level 1 may not be able to write short messages to family or read a road sign. Entry Level 2 is equivalent to literacy levels at age 7-9. Adults with below Entry Level 2 may not be able to describe a child’s symptoms to a doctor or read a label on a medicine bottle. Entry Level 3 is equivalent to literacy levels at age 9-11. Adults with skills below Entry Level 3 may not be able to understand labels on pre-packaged food or understand household bills. Level 1 is equivalent to GCSE grades D-G. Adults with skills below Level 1 may not be able to read bus or train timetables or understand their pay slip. Level 2 is equivalent to GCSE grades A*-C. Adults with skills below Level 2 may not have the skills to spot fake news or bias in the media. _____ Example 5: Levels of literacy Five levels of literacy are defined: Level 1 indicates persons with very poor skills, where the individual may, for example, be unable to determine the correct amount of medicine to give a child from information printed on the package. Level 2 respondents can deal only with material that is simple, clearly laid out, and in which the tasks involved are not too complex. It denotes a weak level of skills, but more hidden than Level 1. It identifies people who can read, but test poorly. They may have developed coping skills to manage everyday literacy demands, but their low level of proficiency makes it difficult for them to face novel demands, such as learning new job skills. Level 3 is considered a suitable minimum for coping with the demands of everyday life and work in a complex, advanced society. It denotes roughly the skill level required for successful secondary school completion and college entry. Like higher levels, it requires the ability to integrate several sources of information and solve more complex problems. Level 4 and level 5 describe respondents who demonstrate command of higher-order information processing skills. The Home Owners' Loan Corporation was a government-sponsored corporation created as part of the New Deal. The corporation was established in 1933 by the Home Owners' Loan Corporation Act under the leadership of President Franklin D. Roosevelt. Its purpose was to refinance home mortgages currently in default to prevent foreclosure.
  11. https://www.cleveland.com/expo/news/erry-2018/09/39f428cbca3965/see-home-values-by-neighborhoo.html#incart_target2box_default_#incart_target2box_targeted_
  12. Ken