2. SEGMENTATION
In simple terms, Segmentation is the process of
classifying customers into groups which share
some common characteristic.
Segmentation targeting positioning
3. REQUIREMENTS FOR EFFECTIVE
SEGMENTATION
Measurable
• Size, purchasing power, profiles
of segments can be measured.
Accessible
• Segments can be effectively
reached and served.
Substantial • Segments are large or
profitable enough to serve.
Differential • Segments must respond
differently to different marketing
mix elements & programs.
Actionable
• Effective programs can be
designed to attract and serve
the segments.
4. BASES FOR SEGMENTING CONSUMER MARKETS
Geographic
Region
City
Rural &Semi-urban areas
Demographic
Age
Life cycle stage
gender
Income
Generation
5. Psychographic
Socio-economic Classification
Lifestyle
Personality
Behavioral
Occasions
Benefits
User status
Usage rate
Loyalty status
Buyer readiness stage
Loyalty status
Attitude toward product
7. “Right size and growth”
“Structural attractiveness”
“Company objectives and resources”
TARGET MARKET
consists of a set of buyers who share a common
need or characteristics that the company decides to
serve.
9. UNDIFFERENTIATED MARKETING
Ignore market segment differentiation
Target the whole market
Depends on common needs
Disadvantages:
Difficulties in developing a common product
Competition with micro-focused firms
10. DIFFERENTIATED MARKETING
Target several market with separate offers.
HUL producing 8 varieties of soaps
-Lifebuoy launched in 1895
-Pears was launched in 1902
-Lux was launched in 1905
Several segments - more total sale
More market share
11. CONCENTRATED MARKETING
Large share of a small segment
Strong market position
Grater knowledge
Few competitors
Risky
Greater resources
12. MICRO MARKETING
Practice of tailoring products and marketing
programs to suit specific taste and preference
Individual in every customer
13. LOCAL MARKETING
Tailoring brands and promotion to the needs
Dominos SMS services
Drive up manufacturing and marketing cost
Logistics problems
16. Positioning is arranging for a product to occupy
a clear, distinctive and desirable place relative
to competing products in the mind of the
consumer.
Example: Xerox, Colgate