Stefan Freimark

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Stefan Freimark

Service Innovation in Retail / Service Design Drinks Berlin

Orchestrating Touchpoints - From Business to Buttons 2014

Smart Grid - Smarte Überwachung vs. Energiewende von unten

Building a Culture of Learning

STRESS. Erkennen, Vermeiden, Bewältigen.

The pace of change

Visual Note Taking / Sketchnotes

Hidden IA

Beyond User Research

Death by powerpoint

What is service design?

How User Experience Evolves in a Company - a New Look at UX Maturity Models

Get back in the building - how to go from feedback to features (without losing your mind)

Habits - Transforming Behavior: How to create rituals at work

How to use stock photos and still look cool

Introduction to Product Strategy

Expert review of a website user experience context - EuroIA 2014

Learn to be persuasive

Don't Shoot Me — I'm Only the Customer. 7 Thesis on Brands for People

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