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Serena SBM Webinar Series
Unveiling SBM 10.1.3
SBM Product Management
2014
Our Goals Today
SBM 10.1 and 10.1.2 Key Features
Overview
SBM 10.1.3 – Highlights Demo
Q&A
Introductions
Enhanced reporting and proactive
visibility
Service enablement
End-user adoption
SBM Themes
Solution development and
admin...
SBM 10.1 and 10.1.2
Key Features Overview
SERENA SOFTWARE INC.4
End User Adoption
Unified Calendars Collaboration View
Time Capture Multi-Channel Notifications
5
Enhanced Reporting
Scheduled Reports
Advanced Summary
Reports
Drill Throughs
and Joins
Launch Wizard
6
Service Enablement
Service Setups, SLAs Highly Scalable
Notification Server
Active Diagnostics Event & Orchestration
Monit...
Solution Development & Administration
Visual Diff/Merge Visual Form Actions
Web Admin & Highly
Scalable Notification
Serve...
And much more…
9
• LDAP Imports from Web Admin
• Out of Office Delegation Support
• Reports can be embedded and used for s...
SBM 10.1.3
Key Features Overview
SERENA SOFTWARE INC.10
End User Adoption
Unified WorkCenter Real-time
Notifications
Tablet Enabled Universal Smart Search
11
Enhanced Reporting
Simplified Wizard
HTML 5 Reports
Report Search and
Navigation
12
Service Enablement
MLS Engine
Enhanced
Orchestrations
13
Solution Development & Administration
Re-usable Forms
Import/Export/Update selection
list values
Enhanced
Compare/Merge
Pr...
15
• Smart Search
• Customizable Dashboards
• Activity Feeds
Other Key Enhancements
• Email Approval
• LDAP Scheduling
• Composer UI Refresh
• Solution Based Help – Phase 2
• Active D...
Additional Information
Serena Confidential17
• New feature descriptions
• http://www.serena.com/index.php/en/products/feat...
SERENA SOFTWARE INC.18
Learn how SBM is powering fluid, flexible
IT service management with Serena
Service Manager
Chad Hu...
Thank You!
For more information logon to
www.serena.com/products/featured-products/sbm/
Serena Confidential
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Serena SBM Webinar Series , Unveiling SBM 10.1.3 (Presentation)

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Showcasing the newest release of Serena Business Manager, the next generation of TeamTrack and Tracker! This presentation demonstrates and discusses how SBM 10.1.3 makes it easier to develop, use and administer SBM-powered applications. See the new User Interface, Work center, Universal Search and other features.

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Serena SBM Webinar Series , Unveiling SBM 10.1.3 (Presentation)

  1. 1. Serena SBM Webinar Series Unveiling SBM 10.1.3 SBM Product Management 2014
  2. 2. Our Goals Today SBM 10.1 and 10.1.2 Key Features Overview SBM 10.1.3 – Highlights Demo Q&A Introductions
  3. 3. Enhanced reporting and proactive visibility Service enablement End-user adoption SBM Themes Solution development and administration 3
  4. 4. SBM 10.1 and 10.1.2 Key Features Overview SERENA SOFTWARE INC.4
  5. 5. End User Adoption Unified Calendars Collaboration View Time Capture Multi-Channel Notifications 5
  6. 6. Enhanced Reporting Scheduled Reports Advanced Summary Reports Drill Throughs and Joins Launch Wizard 6
  7. 7. Service Enablement Service Setups, SLAs Highly Scalable Notification Server Active Diagnostics Event & Orchestration Monitoring 7
  8. 8. Solution Development & Administration Visual Diff/Merge Visual Form Actions Web Admin & Highly Scalable Notification Server Swimlanes and Relationships 8
  9. 9. And much more… 9 • LDAP Imports from Web Admin • Out of Office Delegation Support • Reports can be embedded and used for selections • Designable Top portion of Form • Validation Improvements • Addition of Activity Log • Hybrid SSO
  10. 10. SBM 10.1.3 Key Features Overview SERENA SOFTWARE INC.10
  11. 11. End User Adoption Unified WorkCenter Real-time Notifications Tablet Enabled Universal Smart Search 11
  12. 12. Enhanced Reporting Simplified Wizard HTML 5 Reports Report Search and Navigation 12
  13. 13. Service Enablement MLS Engine Enhanced Orchestrations 13
  14. 14. Solution Development & Administration Re-usable Forms Import/Export/Update selection list values Enhanced Compare/Merge Process Apps 14
  15. 15. 15 • Smart Search • Customizable Dashboards • Activity Feeds
  16. 16. Other Key Enhancements • Email Approval • LDAP Scheduling • Composer UI Refresh • Solution Based Help – Phase 2 • Active Diagnostics • Relationship Service • Platform support updates enhancements • Windows 2008 R2 DataCenter • IIS 8.0 • MS SQL 2012 16
  17. 17. Additional Information Serena Confidential17 • New feature descriptions • http://www.serena.com/index.php/en/products/featured-products/sbm/ • 2 Min. Videos of new features • https://www.youtube.com/user/SerenaSoftware/videos
  18. 18. SERENA SOFTWARE INC.18 Learn how SBM is powering fluid, flexible IT service management with Serena Service Manager Chad Hulse, Ash Owen Thu, May 1st, 2014 Upcoming next… SSM Webinar
  19. 19. Thank You! For more information logon to www.serena.com/products/featured-products/sbm/ Serena Confidential

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