1. Delta
Do they use Social Media
for PR?

2. Networks of Social Media
• Twitter
• Delta’s Blog
• SkyMiles
• Customer Service
• Main Website
All of these are used daily to help their
customers keep up with the company.

3. Examples of PR
• SkyMiles with Social Media Check-ins
• Communication directly with customers over
Twitter and their Blog.
• News Articles with happy stories
• Facebook invites