Slides from the K logix Security Leadership Summit held in Boston on November 4, 2015. This deck guided the discussion around powerful communication. We cut through the confusion of communication, defined effective communication, and introduced the basic structure necessary for success.

1. Michael Santarcangelo
Security Catalyst
@catalyst #SecurityLeader
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Powerful Communication
for Security Leaders
An Overview

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A leadership conversation

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“I need to learn how to
communicate with executives
and gain their support.”
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4. I believe that until you
recognize your own value,
you won’t be able to
realize value in others.
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5. When you see your own value
others will see it too.
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6. Exceptional Leadership Framework™
5 Foundational
Elements
5 Essential
Habits
9 Competencies
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Exceptional Leadership is based on a framework of
foundational elements, essential habits, and competencies.

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Value
Overcome Friction
Measurement
Communication
Transformation
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The building blocks to develop competencies and
establish good habits in the context of your environment
Foundational Elements

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The single biggest problem in
communication is the illusion
that it has taken place.
~ George Bernard Shaw
Communication

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Literal definition of communication
Implied expectation of communication
Common experience of communication
Confusion of Communication

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Communication is a ‘soft skill’
Impossible to measure communication
Cannot learn effective communication
Communication Myths
“I communicate all the time – I’m really good.”

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Anyone can learn
to communicate effectively.
But it takes work.

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It takes a framework

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How effective is
your communication?

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What is effective
communication?

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The progression of
communication

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responsibility
feedback
intention
Common
Communication
Effective
Communication
Effectively
Communicate
Value
3 Steps
3 Criteria
Scale of Competence
Developed to understand
and assess communication
Progression of Communication

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Hallmarks of effective communication
Craft the right message
Deliver it the right way
Negotiate mutual understanding

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Translate complexity

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Structure
Substance
Style
Reconsider Communication

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Communicate what Counts

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Communicate What Counts
Create Connect Design Rehearse Deliver

22. Where are you on your
security leadership — and
communication — journey?
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What is your
next best step?