DFS 2019

1. Innovation beyond
digital
Digital Finance Summit
November 2019

2. Digitalis
everywhere

3. Itremovesbarriers

4. Itimprovescustomer experience

5. Itlowers infrastructurecosts

6. Itisamassive piece
ofourfuture

7. 7
itdoesnotaddress
everyone’sneeds
but

8. 8
Evenyoungpeoplearemore&moreattracted
toauthenticity&realexperiences
Gen Z

9. Seekingfor
trust&proximity
areoftennotatease
withdigital-onlyenvironments
Migrants

10. Improving the lives
of migrant communities
globally

11. How?
throughhighquality,low-cost,innovativeandtailor-made
crossborderpaymentservices

12. What do people think we are
Only available
through
retail networks
A bank
transfer service
for foreigners
Serving
cash-only
customers

13. with or without
a bank account
a worldwide network
of direct
correspondents
through retail
and online
channels
Who wereallyare!
A fully regulated Financial Service with …

14. 1
4
Remittances≠banktransfers
Processed in
real time
Reaching
unbanked
populations
Paid in local
currency at a
fixed rate
Low cost & price
transparency

15. 1
5
50%
Hugeglobalscale
3x the international aid (131$Bn)
to developing countries
of Tajikistan’s GDP

16. Whydon’tbanksoffersuchservice?
Low margin
business
Complex
customer profile
Low income
customer base
Not bankable

17. 1
7
Market dynamics

18. Constant migration growth
1

19. 266 millionmigrants worldwide
in 2018
Up from
172million
in 2000

20. After Asia, Europe gained the most
international migrants
2000-2017
Main drivers?
Income gap & aging population
So 90% are economic migrants sending money back home!

21. A booming market
2011 2016 2020
Global remittances
Low- & middle-income remittance
$507bn
$586bn
$747bn

22. A rapidly growing middle-class
2
1.8bn
4.9bn
2009 2030

23. Promulgating a class
individuals globally are unbanked
1.7bn
of underbanked individuals

24. Technological
advancement
3Rise of the digital neo-banks
Access to financial services anywhere, anytime,
to anyone, through any device and with ease

25. The neo-bank
project
account
The

26. the underbanked
Serving
The Smile Account
Actively
discriminated
Low confidence in
the financial system
Faced with
incomplete offers

27. The Smile Account
business model
Core
15+ years of
experience
international &
low-cost services
tailored offering
for migrant
communities
EU Payment
Institution

28. account
The
A free debit Mastercard
with…
An Extended retail
network
Discounted prices
& free insurance
An individual IBAN
account
An Online
platform

29. Remittance
DigitalonlyIncumbents
Accountservicing
One of a kind in Europe

30. Innovation
has to be more
than digital …

31. human !
It has to be …