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Department of Internal Affairs
Government guidance
on cloud risk
Chris Blackford
Manager ICT Operations
Assurance, GCIO
Department of Internal Affairs
Cloud First
In 2012 Cabinet announced a “Cloud First” and “All of Government” (AoG)
approach to utilising and developing IT services.
Recognising the risks of cloud, Cabinet also instructed the GCIO to develop a risk
management framework around cloud adoption.
2012 was also the ‘Year of the Breach’ for a number of NZ Government agencies.
In 2013 Cabinet directed agencies to adopt AoG cloud solutions (where they exist)
and to follow the Cloud Computing Information Security and Privacy Considerations
guidance document.
The guidance contains 105 questions that agencies should consider about each cloud
service.
3
Why a Cloud Risk Framework is Necessary
• Information loss or compromise
• Loss of IP ownership
• Privacy and jurisdictional issues
• Lack of availability of data
• Ineffective incident management practices
• Lack of archival, backup and disaster recovery
capabilities
• Cost of a data breach (lack of cybersecurity insurance)
• Availability of THE INTERNET (IoT, DNS DDOS)
 35 million users’ details hacked
 Multiple spoof hacks spawned, resulting in new scams
 2 suicides in Canada linked to data exposure
 13,000 US Govt employees implicated
 Users from 35 NZ Govt agency email domains registered
 CAD$500,000 reward offered by the company owners
 Multiple lawsuits and class actions pending
C
I A
Confidentiality
Integrity Availability
Department of Internal Affairs
• Definition of a cloud service
– Any IT service outside the direct control of the agency and outside the agency network boundary, where the agency’s
information is stored or processed.
• Intent:
– Complete the initial 27 odd questions to determine the information value and risk.
– Assess how deep the remaining questions need to be answered based on information classification and privacy impact for your
agency or perhaps for your sector. Try not to take a compliance focus.
– Try and embed the guidance steps in your C&A (Go live or SDLC) process
• Check with GCIO
– Has anyone else Risk Assessed the service? Reuse.
• SRS Panel
– If you don’t have the expertise or capacity : use the
AoG Security and Related Services panel
• Formal CE or delegated risk sign off to GCIO
Cloud Risk Assessment Process
Risk Based Assessment
Department of Internal Affairs
Clarification of Requirement:
• That you undertake an appropriately
robust Risk Assessment
• That the residual risks are formally
accepted by the CE or delegate
• That you send GCIO the completed
Risk Assessment tool and CE sign off
Department of Internal Affairs
Risk Authority and Cloud Risk Acceptance
Risk Authority, Risk Escalation and Acceptance are related critical parts of the Risk Management Framework. It is important that these
elements are understood by everyone making risk decisions. Risk Acceptance is “The formal process to acknowledge that DIA is prepared to
manage the consequences if the risk occurs”. The chart below shows the levels at which risk can be formally accepted and how risk must be
escalated.
Strategic Risk DIA Outcomes Branch Outcomes Business Unit Outcomes
Zone 1 ELT ELT DCE DCE
Zone 2 ELT DCE 3rd Tier Responsible Manager 3rd Tier Responsible Manager
Zone 3 ELT 3rd Tier Responsible Manager 3rd Tier Responsible Manager 4th Tier Responsible Manager
Zone 4 ELT 3rd Tier Responsible Manager 4th Tier Responsible Manager 4th Tier Responsible Manager
DIA Risk Acceptance and Risk Escalation Requirements that apply to each risk zone
 All Strategic Risks reside under the authority of ELT irrespective of the level of the risk.
 All DIA Outcome zone 1 risks must be reported to ELT. Only ELT has the authority to confirm acceptance of zone 1 Residual Risks.
 All Branch Outcome zone 1 risks must be reported to the respective DCE. Only the DCE has the authority to confirm acceptance of
zone 1 Residual Risks. DCE may also inform ELT.
 All Business Unit level zone 1 risks must be reported to the respective DCE. Only the DCE has the authority to confirm acceptance
of zone 1 Residual Risks. DCE may also inform ELT.
 There is a formal sign off process for Risk Acceptance which must be followed.
Department of Internal Affairs
A Big Cloud Myth
If the SaaS is build on a Tier 1 (AWS, Azure, Salesforce or Google) infrastructure
provider it must be secure!
Wrong: Each layer has it’s own security needs: building it on a Tier 1 IaaS only reduces the
security risks for those layers
New SaaS Registry service
• AWS will be responsible for ensuring
that the infrastructure component of
the cloud solution stack is secure
• <App provider> will have the same
responsibility for the application
component of the solution stack
• <DHB> will be responsible for user
and application configuration security
Department of Internal Affairs
• The need to share outweighs the need to know…
– HSIF rather than NZISM.
• You operate in a complex sector…
– The use cases for a cloud application must be understood.
– What may be appropriate for tertiary health may not be for primary health…
– Privacy considerations remain a key consideration.
– Business Continuity Planning is a vital part of considering any service.
• Cyber Crime.
– A health record is worth 3 or 4 times the value of a standard personal record on the black market.
Health considerations
Some Centralised Security Certifications
1. DIA is taking a Lead Agency role in certifying some key Cloud Services
2. These will be risk assessed, certified and provided to agencies to allow them to do a gap
analysis, perform further work as required to fit their own usage requirements, and
accredit.
Office 365 / Azure AD - Done
AWS – Done
Google GSuite – Underway
Oracle - Planned
Sales Force - Planned
SAP HR - Planned
Resources available on Ict.govt.nz
• Assessing the Risk assess-the-risks-of-cloud-services
- risk assessments - social license - jurisdictional risk
• Office Productivity Guidance security-controls-for-cloud-services
• AoG common capabilities aog services
• Early Adopter Case Studies case-studies-and-benchmarking
• Cloud Centre of Excellence group: contact Chris.Buxton@statistics.govt.nz
• Coming soon: Shadow Cloud assessment guidance
• Coming soon: Public Cloud Marketplace
Department of Internal Affairs
Contact us any time at
ICTAssurance@dia.govt.nz

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HiNZ Cyber17 - Chris Blackford

  • 1. Department of Internal Affairs Government guidance on cloud risk Chris Blackford Manager ICT Operations Assurance, GCIO
  • 2. Department of Internal Affairs Cloud First In 2012 Cabinet announced a “Cloud First” and “All of Government” (AoG) approach to utilising and developing IT services. Recognising the risks of cloud, Cabinet also instructed the GCIO to develop a risk management framework around cloud adoption. 2012 was also the ‘Year of the Breach’ for a number of NZ Government agencies. In 2013 Cabinet directed agencies to adopt AoG cloud solutions (where they exist) and to follow the Cloud Computing Information Security and Privacy Considerations guidance document. The guidance contains 105 questions that agencies should consider about each cloud service.
  • 3. 3 Why a Cloud Risk Framework is Necessary • Information loss or compromise • Loss of IP ownership • Privacy and jurisdictional issues • Lack of availability of data • Ineffective incident management practices • Lack of archival, backup and disaster recovery capabilities • Cost of a data breach (lack of cybersecurity insurance) • Availability of THE INTERNET (IoT, DNS DDOS)  35 million users’ details hacked  Multiple spoof hacks spawned, resulting in new scams  2 suicides in Canada linked to data exposure  13,000 US Govt employees implicated  Users from 35 NZ Govt agency email domains registered  CAD$500,000 reward offered by the company owners  Multiple lawsuits and class actions pending C I A Confidentiality Integrity Availability
  • 4. Department of Internal Affairs • Definition of a cloud service – Any IT service outside the direct control of the agency and outside the agency network boundary, where the agency’s information is stored or processed. • Intent: – Complete the initial 27 odd questions to determine the information value and risk. – Assess how deep the remaining questions need to be answered based on information classification and privacy impact for your agency or perhaps for your sector. Try not to take a compliance focus. – Try and embed the guidance steps in your C&A (Go live or SDLC) process • Check with GCIO – Has anyone else Risk Assessed the service? Reuse. • SRS Panel – If you don’t have the expertise or capacity : use the AoG Security and Related Services panel • Formal CE or delegated risk sign off to GCIO Cloud Risk Assessment Process Risk Based Assessment
  • 5. Department of Internal Affairs Clarification of Requirement: • That you undertake an appropriately robust Risk Assessment • That the residual risks are formally accepted by the CE or delegate • That you send GCIO the completed Risk Assessment tool and CE sign off
  • 6. Department of Internal Affairs Risk Authority and Cloud Risk Acceptance Risk Authority, Risk Escalation and Acceptance are related critical parts of the Risk Management Framework. It is important that these elements are understood by everyone making risk decisions. Risk Acceptance is “The formal process to acknowledge that DIA is prepared to manage the consequences if the risk occurs”. The chart below shows the levels at which risk can be formally accepted and how risk must be escalated. Strategic Risk DIA Outcomes Branch Outcomes Business Unit Outcomes Zone 1 ELT ELT DCE DCE Zone 2 ELT DCE 3rd Tier Responsible Manager 3rd Tier Responsible Manager Zone 3 ELT 3rd Tier Responsible Manager 3rd Tier Responsible Manager 4th Tier Responsible Manager Zone 4 ELT 3rd Tier Responsible Manager 4th Tier Responsible Manager 4th Tier Responsible Manager DIA Risk Acceptance and Risk Escalation Requirements that apply to each risk zone  All Strategic Risks reside under the authority of ELT irrespective of the level of the risk.  All DIA Outcome zone 1 risks must be reported to ELT. Only ELT has the authority to confirm acceptance of zone 1 Residual Risks.  All Branch Outcome zone 1 risks must be reported to the respective DCE. Only the DCE has the authority to confirm acceptance of zone 1 Residual Risks. DCE may also inform ELT.  All Business Unit level zone 1 risks must be reported to the respective DCE. Only the DCE has the authority to confirm acceptance of zone 1 Residual Risks. DCE may also inform ELT.  There is a formal sign off process for Risk Acceptance which must be followed.
  • 7. Department of Internal Affairs A Big Cloud Myth If the SaaS is build on a Tier 1 (AWS, Azure, Salesforce or Google) infrastructure provider it must be secure! Wrong: Each layer has it’s own security needs: building it on a Tier 1 IaaS only reduces the security risks for those layers New SaaS Registry service • AWS will be responsible for ensuring that the infrastructure component of the cloud solution stack is secure • <App provider> will have the same responsibility for the application component of the solution stack • <DHB> will be responsible for user and application configuration security
  • 8. Department of Internal Affairs • The need to share outweighs the need to know… – HSIF rather than NZISM. • You operate in a complex sector… – The use cases for a cloud application must be understood. – What may be appropriate for tertiary health may not be for primary health… – Privacy considerations remain a key consideration. – Business Continuity Planning is a vital part of considering any service. • Cyber Crime. – A health record is worth 3 or 4 times the value of a standard personal record on the black market. Health considerations
  • 9. Some Centralised Security Certifications 1. DIA is taking a Lead Agency role in certifying some key Cloud Services 2. These will be risk assessed, certified and provided to agencies to allow them to do a gap analysis, perform further work as required to fit their own usage requirements, and accredit. Office 365 / Azure AD - Done AWS – Done Google GSuite – Underway Oracle - Planned Sales Force - Planned SAP HR - Planned
  • 10. Resources available on Ict.govt.nz • Assessing the Risk assess-the-risks-of-cloud-services - risk assessments - social license - jurisdictional risk • Office Productivity Guidance security-controls-for-cloud-services • AoG common capabilities aog services • Early Adopter Case Studies case-studies-and-benchmarking • Cloud Centre of Excellence group: contact Chris.Buxton@statistics.govt.nz • Coming soon: Shadow Cloud assessment guidance • Coming soon: Public Cloud Marketplace
  • 11. Department of Internal Affairs Contact us any time at ICTAssurance@dia.govt.nz

Editor's Notes

  1. So what? Just be careful. But Government is made up of a very wide variety of agencies. Large, medium and small. Ranging from wide mandates with many staff and complex deliverables to small policy shops with a few dozen people, but as govt inc. we are as strong as our weakest link. With the rapid onset of cloud solutions being consumed in our personal lives, we risk losing control of the data that we were able to protect through our traditional, physical firewall. Many of us are still getting used to the idea of Mobility Risk let alone Cloud risk. Public trust in government’s ability to be a competent trustee of personal information is our only tool that allows us a degree of social license, but its only as good as its last failure.
  2. We get questions about what is a cloud service. One size does not fit all. Feedback from several Security bloggers have commented that the risk guidance is practical and flexible enough to be usable, yet thorough enough to be effective. Common misunderstandings: Aside from the Lead agency risk assessments that we have agreed to do, DIA does not endorse all cloud risk applications. There is no list of DIA approved applications for Cloud. We DO have a list of applications that agencies are or have risk assessed so you can leverage of each others work..but that is only as good as the advices given to us. DIA does not require you to fill out all of the Cloud 105 questions…we require you to undertake a suitable risk assessment and understand what risks you are signing off, the cloud 105 is a tool to help with that. DIA DOES require evidence that your CE has accepted the residual risks - and this may be via a delegated authority as defined by your agency’s risk framework.
  3. Choose the slides you want to use, and delete the rest.
  4. On premise, IaaS, PaaS, SaaS – the solution stacks are fundamentally the same,
  5. We get questions about what is a cloud service. One size does not fit all. Feedback from several Security bloggers have commented that the risk guidance is practical and flexible enough to be usable, yet thorough enough to be effective. Common misunderstandings: Aside from the Lead agency risk assessments that we have agreed to do, DIA does not endorse all cloud risk applications. There is no list of DIA approved applications for Cloud. We DO have a list of applications that agencies are or have risk assessed so you can leverage of each others work..but that is only as good as the advices given to us. DIA does not require you to fill out all of the Cloud 105 questions…we require you to undertake a suitable risk assessment and understand what risks you are signing off, the cloud 105 is a tool to help with that. DIA DOES require evidence that your CE has accepted the residual risks - and this may be via a delegated authority as defined by your agency’s risk framework.
  6. but current
  7. WP 4.1: Secure Use of Public Cloud Guidance Clarification of NZISM security control requirements for off-shore hosted office productivity services. (Email, word processing, spreadsheets, presentations, collaboration tools (such as shared workspaces), and video conferencing). Specific controls and good security practice guidance for Office 365, and Google Apps for Business & Education (with vendors) NZ Govt approved Cloud Reference Architecture and Standards Generic Cloud Services architecture principles and guidance
  8. WP 4.1: Secure Use of Public Cloud Guidance Clarification of NZISM security control requirements for off-shore hosted office productivity services. (Email, word processing, spreadsheets, presentations, collaboration tools (such as shared workspaces), and video conferencing). Specific controls and good security practice guidance for Office 365, and Google Apps for Business & Education (with vendors) NZ Govt approved Cloud Reference Architecture and Standards Generic Cloud Services architecture principles and guidance
  9. WP 4.1: Secure Use of Public Cloud Guidance Clarification of NZISM security control requirements for off-shore hosted office productivity services. (Email, word processing, spreadsheets, presentations, collaboration tools (such as shared workspaces), and video conferencing). Specific controls and good security practice guidance for Office 365, and Google Apps for Business & Education (with vendors) NZ Govt approved Cloud Reference Architecture and Standards Generic Cloud Services architecture principles and guidance
  10. In today’s business world, a high percentage of business outcomes are reliant upon technology to deliver some aspect of critical information. It means that we cannot afford to treat the ICT department as a stand alone unit. The Review of Publically Accessible systems did a good job in raising the profile of risk and security at the Executive tables, and we have seen a fairly dramatic increase in the focus and capability in agencies relating to both Information and physical security and privacy. The Protective Security Requirements (including the NZ Information Security Manual) and the Privacy Maturity Assessment are two ongoing programmes that encourage agencies to walk a path of increasingly mature risk management programmes
  11. Another outcome from the Review of Publically accessible systems is the role of keeping the lights on. While there has been a focus on implementing controls and processes, there didn’t appear to be the level of maturity appearing at the organisational level to ensure that the controls are operating as designed, or that the money is being spent in the right areas… Last year the GCIO asked all of the agencies in its mandate to start to plan and formally document all of the assurance activities it conducts, linked to the business risks that threaten its outcomes.
  12. Overall we were pleased with the level of attention and result that was produced. This is not a one off exercise and we recognised that agencies were in different stages, and had different contexts to operate under.
  13. Choose the slides you want to use, and delete the rest.