Digital Engagement Strategyand Evaluation
Project:
Start Date: End Date:
Project Leader(s):
What Who How
Goals
Set objective - What
do you hope to
achieve?
Audience
Who do you want to reach?
Platforms/Channels
What tools will you use to
engage with your audience?
Incentives
Why should
someone give up
their time to engage
with you?
Resources/Roles
What capacity do you have to
deliver the project? (Promote,
moderate, engage etc)
Evaluation
What are your KPIs? What
metrics will you use to gauge
success?
2.
Evaluating your EngagementExercise
Project:
What Who How
Goals
Did you achieve
your goals?
Audience
Did you reach your
audience? Who else did you
reach?
Platforms/Channels
Where the selected
platforms/channels fit for
purpose?
Incentives
Were people clear
about the process
and how their
engagement would
be used?
Resources/Roles
Were you able to complete
the exercise with the
resources you had in place?
If repeated would you require
additional resource?
Evaluation
What were the outputs from
the metrics? How satisfied are
you with the exercise's outputs
in relation to your KPIs?
Lessons Learned: