Digital Engagement Strategy and Evaluation
Project:
Start Date: End Date:
Project Leader(s):
What Who How
Goals
Set objective - What
do you hope to
achieve?
Audience
Who do you want to reach?
Platforms/Channels
What tools will you use to
engage with your audience?
Incentives
Why should
someone give up
their time to engage
with you?
Resources/Roles
What capacity do you have to
deliver the project? (Promote,
moderate, engage etc)
Evaluation
What are your KPIs? What
metrics will you use to gauge
success?
Evaluating your Engagement Exercise
Project:
What Who How
Goals
Did you achieve
your goals?
Audience
Did you reach your
audience? Who else did you
reach?
Platforms/Channels
Where the selected
platforms/channels fit for
purpose?
Incentives
Were people clear
about the process
and how their
engagement would
be used?
Resources/Roles
Were you able to complete
the exercise with the
resources you had in place?
If repeated would you require
additional resource?
Evaluation
What were the outputs from
the metrics? How satisfied are
you with the exercise's outputs
in relation to your KPIs?
Lessons Learned:

Digital engagement strategy template

  • 1.
    Digital Engagement Strategyand Evaluation Project: Start Date: End Date: Project Leader(s): What Who How Goals Set objective - What do you hope to achieve? Audience Who do you want to reach? Platforms/Channels What tools will you use to engage with your audience? Incentives Why should someone give up their time to engage with you? Resources/Roles What capacity do you have to deliver the project? (Promote, moderate, engage etc) Evaluation What are your KPIs? What metrics will you use to gauge success?
  • 2.
    Evaluating your EngagementExercise Project: What Who How Goals Did you achieve your goals? Audience Did you reach your audience? Who else did you reach? Platforms/Channels Where the selected platforms/channels fit for purpose? Incentives Were people clear about the process and how their engagement would be used? Resources/Roles Were you able to complete the exercise with the resources you had in place? If repeated would you require additional resource? Evaluation What were the outputs from the metrics? How satisfied are you with the exercise's outputs in relation to your KPIs? Lessons Learned: