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2015
Xertz Business Solutions Pvt LTD 
No: 107 B, LDG Road 
Little Mount 
Chennai‐600015 
India No: 044‐65623575, 044–65557787 
Email id: customer.support@xertzsolutions.com 
www.xertzsolutions.com 
TABLE OF CONTENTS
1. About ‘XERTZ’ ................................................................................................3
2. Why ‘XERTZ’ ..................................................................................................3
3. Services snapshot..............................................................................................3
3.1. Pharmacovigilance..................................................................................4
3.2. Clinical Data Management....................................................................5
3.3. Medical Writing .....................................................................................6
4. Contact us: ........................................................................................................7
1. Abou
X
H
O
b
X
2. Why
X






3. Serv
ut ‘XERTZ’ 
XERTZ – a Heal
Healthcare Ind
Our “right” skil
best services to
XERTZ is comm
y ‘XERTZ’ 
XERTZ service 
 Better unde
 Alignment o
 Cost effectiv
 Open comm
 Process con
 Performanc
vices snapshot
• AE and SAE ev
• MedDRA and W
• SAE narrative w
• Causality and L
• Physician medi
detection.
• Literature review
• Updating CCDS
documents
• Security and Sa
per 21 CFR par
• Expedited Repo
of MedWatch 35
lthcare and Pha
ustry through c
lled resources, 
o our clients an
mitted to provid
team has over 
erstanding of sc
of process towa
ve operational 
munication and 
ntrol and best w
ce tracking and
t 
valuations
WHO-DD Coding
writing and Medical
Labeling Assessme
cal review and sign
ws and summaries
S and other Core
afety of data manag
rt 11.
orting (ICSR): Gene
500A/CIOMS I form
arma services o
committed and
enhanced proc
nd differentiate
de better caree
10+ years of ex
copes and serv
ards client need
model  
customer enga
work flow  
d continuous im
writing
nts.
nal
.
ged as
eration
ms
organization de
d reliable servic
cessing techniq
s us in the grow
r for the Health
xperience in th
vices 
ds 
agement 
mprovement 
• Project man
• CRF/ eCRF
• Database b
• Data entry &
• Discrepanc
• External D
device data,
• AE/Con Me
• Quality Rev
• Archival & d
Migration.
• Security an
per 21 CFR
edicated to serv
ces. 
ques, excellent q
wing market. 
hcare Professio
he industry and
nagement & Protoc
F design
built, design & prog
& Validation
cy Management
ata Handling (SAE
, etc)
ed/Disease coding
view & reconciliatio
documentation / Da
d Safety of data ma
R part 11.
ve the need of 
quality and tur
onals and empa
d has served clie
col review
ramming.
E, labs,
n
ata
anaged as
Pharma and 
rnaround time h
athetic service t
ents in various
• Synopsis
• Protocols
• Clinical Study
• Clinical section
• Informed Cons
• Investigator s
• Periodic / Agge
helps us to deli
to our custome
 specialties and
Repor ts
ns of CTD
sent Document
brochure etc.,
ergate safety writin
iver the 
ers. 
d scopes.  
ng
3.1. Pharmacovigilance 
 Best in class technical team.
 Over 10 years of experience in the areas of
Pharmacovigilance/Drug Safety.
 Security and Safety of data managed as per
Regulatory standards (Part 11, HL7, etc).
 Inform, Argus Safety, @ris global, WHODD,
MedDRA, etc., expertise.
 6 years of average experienced professionals as
trainers, supervisors and Project leads.
 Coders experienced in working on multiple coding
platforms.
 Handled submissions across the Globe.
 Our average associate experience is about 3 years
 Best in class QA with accuracy rates 98%+
 Specialties
o Neurology
o Oncology
o Ophthalmology
o Cardiovascular
o Dermatology
o Hematology
o Infectious Diseases
o Urology
o Respiratory
o Endocrinology, etc.,
Medical Analysis 
• AE and SAE evaluations.
• MedDRA and WHO‐DD Coding.
• SAE narrative writing and Medical writing.
• Causality and Labeling Assessments.
• Physician medical review and signal detection.
• Literature reviews and summaries.
• Updating CCDS and other Core documents.
Regulatory Reporting  
• Expedited Reporting (ICSR): Generation of MedWatch
3500A/CIOMS I forms
• Preparation of periodic/aggregate safety reports
• Prompt notification of potential expedited IND, alert,
and suspected unexpected serious adverse reaction
(SUSAR) reports via E2B and Paper mail.
3.2. C
 Best 
 Over
areas
Mana
and C
 Secur
mana
stand
 Oracl
etc.,
 6 yea
profe
supe
 Team
to ha
obsta
abilit
 Hand
Trial
 Quali
 We o
servi
elect
trials
 The C
deliv
data 
solut
and r
best 
 Flexi
as we
 End‐
Euro
Clinical Data
in class CDM te
r 10 years of ex
s of Clinical Dat
agement, DB de
CRF designing. 
rity and Safety 
aged as per Reg
dards (Part 11, 
le Clinical, WH
ars of average e
essionals as tra
rvisors and Pro
m is equipped w
andled tight dea
acles, Problem 
ties etc., 
ds on experienc
s and Research
ity to the core. 
offer a full spect
ices for paper‐b
tronic data capt
s using the app
CDM specialists
ver the Quality S
concerns. That
tions for all you
resources you n
for you, and yo
bility to use ou
e have expertis
‐User Focused
pean Directive
a Manageme
eam. 
perience in the
ta 
evelopment 
of data 
gulatory 
HL7, etc). 
ODD, MedDRA,
experienced 
ainers, 
oject leads 
with skill sets 
adlines, face 
solving 
ce on Global 
h Studies. 
trum of CDM 
based and 
ture based 
ropriate and se
s at XERTZ kno
Services on tim
t’s why we go o
ur CDM needs, b
need to make T
our project. 
ur clients’ propr
se in most of th
d Approach: W
e 2001/20/EC g
ent 
e 
, 
ecure applicatio
ow what a chall
me, and to ident
out of our way n
but to also prov
TIMELY decisio
rietary or licen
he safety databa
e follow the ICH
guidelines and 
ons. 
lenging task it c
tify and solve e
not only to offe
vide you with t
ons about which
nsed electronic 
ases. 
H Efficacy guid
focus our work
can be to build 
ven the simple
er comprehensi
the information
h solutions are 
reporting syste
delines, FDA's G
k‐products on t
and 
est of 
ive 
n 
ems 
Good Pharmaco
the end‐user pe


ovigilance Pract
erspective. 
Paper based stud
EDC
tices and EMEA
dies
A's 
3.3. Medical Writing 
Scientific and Medical Writing services  
Its importance underestimated and its execution often spotty, the development of medical writing in the context of clinical research 
nevertheless plays a critical role in the success or failure of new compounds and devices. Regulators search intensively for errors 
and inaccuracies, as well as for the precise documentation and reporting they require. Delays in this stage lead directly to delays in 
realizing revenue. 
The Medical Writing Services group at XERTZ is uniquely qualified to help you compile,  organize, write, edit, and produce a wide 
range of medical and scientific documentation required to support your product development efforts. We offer fast turnaround and 
a flexible, efficient process for any project large or small, including; 
o Synopsis
o Protocols
o Clinical Study Reports
o Clinical Sections in CTDs
o Informed Consent Forms
o Investigator brochures etc..,
Technical solutions 
Customizing the clinical trial raw data’s and documents to meet the eCTD requirements defined by the regulatory agencies, such as’ 
o Bookmarking
o Hyperlinking
o Optimization
o Validation
o Tagging
o File size optimization etc.,
XERTZ team is equipped with people, who have managed thousands of projects with quality and accuracy without deviating from 
the timeline.   
4. Contact us:
Xertz Business Solutions Pvt LTD 
No: 107 B, LDG Road 
Little Mount, Saidapet, Chennai‐600015 
India No: 044‐65623575, 044–65557787 
US No: 1‐239‐344‐7857, 1‐215‐240‐8300 
Email id: customer.support@xertzsolutions.com 
www.xertzsolutions.com

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XERTZ_Pharma capabilities

  • 2. TABLE OF CONTENTS 1. About ‘XERTZ’ ................................................................................................3 2. Why ‘XERTZ’ ..................................................................................................3 3. Services snapshot..............................................................................................3 3.1. Pharmacovigilance..................................................................................4 3.2. Clinical Data Management....................................................................5 3.3. Medical Writing .....................................................................................6 4. Contact us: ........................................................................................................7
  • 3. 1. Abou X H O b X 2. Why X       3. Serv ut ‘XERTZ’  XERTZ – a Heal Healthcare Ind Our “right” skil best services to XERTZ is comm y ‘XERTZ’  XERTZ service   Better unde  Alignment o  Cost effectiv  Open comm  Process con  Performanc vices snapshot • AE and SAE ev • MedDRA and W • SAE narrative w • Causality and L • Physician medi detection. • Literature review • Updating CCDS documents • Security and Sa per 21 CFR par • Expedited Repo of MedWatch 35 lthcare and Pha ustry through c lled resources,  o our clients an mitted to provid team has over  erstanding of sc of process towa ve operational  munication and  ntrol and best w ce tracking and t  valuations WHO-DD Coding writing and Medical Labeling Assessme cal review and sign ws and summaries S and other Core afety of data manag rt 11. orting (ICSR): Gene 500A/CIOMS I form arma services o committed and enhanced proc nd differentiate de better caree 10+ years of ex copes and serv ards client need model   customer enga work flow   d continuous im writing nts. nal . ged as eration ms organization de d reliable servic cessing techniq s us in the grow r for the Health xperience in th vices  ds  agement  mprovement  • Project man • CRF/ eCRF • Database b • Data entry & • Discrepanc • External D device data, • AE/Con Me • Quality Rev • Archival & d Migration. • Security an per 21 CFR edicated to serv ces.  ques, excellent q wing market.  hcare Professio he industry and nagement & Protoc F design built, design & prog & Validation cy Management ata Handling (SAE , etc) ed/Disease coding view & reconciliatio documentation / Da d Safety of data ma R part 11. ve the need of  quality and tur onals and empa d has served clie col review ramming. E, labs, n ata anaged as Pharma and  rnaround time h athetic service t ents in various • Synopsis • Protocols • Clinical Study • Clinical section • Informed Cons • Investigator s • Periodic / Agge helps us to deli to our custome  specialties and Repor ts ns of CTD sent Document brochure etc., ergate safety writin iver the  ers.  d scopes.   ng
  • 4. 3.1. Pharmacovigilance   Best in class technical team.  Over 10 years of experience in the areas of Pharmacovigilance/Drug Safety.  Security and Safety of data managed as per Regulatory standards (Part 11, HL7, etc).  Inform, Argus Safety, @ris global, WHODD, MedDRA, etc., expertise.  6 years of average experienced professionals as trainers, supervisors and Project leads.  Coders experienced in working on multiple coding platforms.  Handled submissions across the Globe.  Our average associate experience is about 3 years  Best in class QA with accuracy rates 98%+  Specialties o Neurology o Oncology o Ophthalmology o Cardiovascular o Dermatology o Hematology o Infectious Diseases o Urology o Respiratory o Endocrinology, etc., Medical Analysis  • AE and SAE evaluations. • MedDRA and WHO‐DD Coding. • SAE narrative writing and Medical writing. • Causality and Labeling Assessments. • Physician medical review and signal detection. • Literature reviews and summaries. • Updating CCDS and other Core documents. Regulatory Reporting   • Expedited Reporting (ICSR): Generation of MedWatch 3500A/CIOMS I forms • Preparation of periodic/aggregate safety reports • Prompt notification of potential expedited IND, alert, and suspected unexpected serious adverse reaction (SUSAR) reports via E2B and Paper mail.
  • 5. 3.2. C  Best   Over areas Mana and C  Secur mana stand  Oracl etc.,  6 yea profe supe  Team to ha obsta abilit  Hand Trial  Quali  We o servi elect trials  The C deliv data  solut and r best   Flexi as we  End‐ Euro Clinical Data in class CDM te r 10 years of ex s of Clinical Dat agement, DB de CRF designing.  rity and Safety  aged as per Reg dards (Part 11,  le Clinical, WH ars of average e essionals as tra rvisors and Pro m is equipped w andled tight dea acles, Problem  ties etc.,  ds on experienc s and Research ity to the core.  offer a full spect ices for paper‐b tronic data capt s using the app CDM specialists ver the Quality S concerns. That tions for all you resources you n for you, and yo bility to use ou e have expertis ‐User Focused pean Directive a Manageme eam.  perience in the ta  evelopment  of data  gulatory  HL7, etc).  ODD, MedDRA, experienced  ainers,  oject leads  with skill sets  adlines, face  solving  ce on Global  h Studies.  trum of CDM  based and  ture based  ropriate and se s at XERTZ kno Services on tim t’s why we go o ur CDM needs, b need to make T our project.  ur clients’ propr se in most of th d Approach: W e 2001/20/EC g ent  e  ,  ecure applicatio ow what a chall me, and to ident out of our way n but to also prov TIMELY decisio rietary or licen he safety databa e follow the ICH guidelines and  ons.  lenging task it c tify and solve e not only to offe vide you with t ons about which nsed electronic  ases.  H Efficacy guid focus our work can be to build  ven the simple er comprehensi the information h solutions are  reporting syste delines, FDA's G k‐products on t and  est of  ive  n  ems  Good Pharmaco the end‐user pe   ovigilance Pract erspective.  Paper based stud EDC tices and EMEA dies A's 
  • 6. 3.3. Medical Writing  Scientific and Medical Writing services   Its importance underestimated and its execution often spotty, the development of medical writing in the context of clinical research  nevertheless plays a critical role in the success or failure of new compounds and devices. Regulators search intensively for errors  and inaccuracies, as well as for the precise documentation and reporting they require. Delays in this stage lead directly to delays in  realizing revenue.  The Medical Writing Services group at XERTZ is uniquely qualified to help you compile,  organize, write, edit, and produce a wide  range of medical and scientific documentation required to support your product development efforts. We offer fast turnaround and  a flexible, efficient process for any project large or small, including;  o Synopsis o Protocols o Clinical Study Reports o Clinical Sections in CTDs o Informed Consent Forms o Investigator brochures etc.., Technical solutions  Customizing the clinical trial raw data’s and documents to meet the eCTD requirements defined by the regulatory agencies, such as’  o Bookmarking o Hyperlinking o Optimization o Validation o Tagging o File size optimization etc., XERTZ team is equipped with people, who have managed thousands of projects with quality and accuracy without deviating from  the timeline.