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CONTENTdm 
& the LOUISiana Digital Library 
LIS 7013 Student Research Project 
Dana Statton, Steven Buras, Zach Morrison, & Sarah Durr
What is CONTENTdm? 
•Operated by the OCLC since 2006 
•Easy-to-use and flexible digital collection management system 
(OCLC, “CONTENTdm Overview,” 2014) 
•Focused on two distinct tasks: (1) collection building and (2) end-user 
experience (OCLC, “CONTENTdm Features,” 2014) 
•Used by the LOUISiana Digital Libraries (LDL) for their digital 
collections (OCLC, “CONTENTdm Overview,” 2014)
CONTENTdm as an Information System 
 Contains both inputs and outputs 
 Open system 
 Logical (conceptual) system description: 
 Focuses on system’s function and purpose without regard to 
implementation (Jin, Slide 21) 
 Physical (technical) system description: 
 Focuses on how the system will be designed and implemented 
(Jin, Slide 21)
Features of CONTENTdm 
 Controlled Vocabulary 
 Multiple thesauri are provided through OCLC 
 Can accommodate collections containing various mediums of 
information: 
 For example: books, newspapers, postcards, film, audio 
recordings, prints, photographs, and scrapbooks (OCLC, “FAQ,” 
2014) 
 Modeled after an Internet search engine (OCLC, “FAQ,” 2014)
Operational Components 
Hardware 
 Scanner or digital camera 
 Server or hard drive with 
enough storage space 
 Computer 
Software 
 CONTENTdm Project Client 
software 
 Adobe Photoshop or other 
imaging software with editing 
capabilities 
 Adobe Acrobat for editing 
PDFs
Specific Applications 
 LDL is an online library documenting Louisiana culture and 
history 
 Mission Statement: “To make unique historical treasures from the 
Louisiana institution’s archives, libraries, museums, and other 
respositories in the state electronically accessible to Louisiana 
residents and to students, researchers, and the general public in 
other states and countries” (LDL Advisory Committee, 2012, p. 4). 
 Twenty-two institutions have contributed over 144,000 items to 
the collection to date
The Survey 
 Back-End Users: 
 Survey was sent out to 
22 professionals 
directly working with 
CONTENTdm 
 14 people (or 64%) of 
the 22 completed the 
survey 
 Asked 15 questions 
 Front-End Users: 
 Survey sent out to 12 
participants with 
previous knowledge 
and experience with 
CONTENTdm 
 9 (or 75%) of the 12 
completed the survey 
 Asked 11 questions
Back-End User Survey 
 The first 5 questions clarified their use of CONTENTdm and 
asked demographic questions 
 The next 9 closed-ended questions were specific to the 
CONTENTdm platform with a four-point scale (Strongly Agree, 
Agree, Disagree, Strongly Disagree) 
 The final question was open-ended and allowed for any 
additional comments or feedback
Back-End User Perceptions 
 Strengths: 
 Ability to incorporate a variety of materials into a collection 
 Simplicity of creating collections 
 Customization features 
 Extensive metadata usage and statistical analysis 
 Weaknesses: 
 Lack of customer/technical support 
 Cost 
 Back-end interface is not very intuitive to use
Front-End User Survey 
 The first 5 questions clarified their use of CONTENTdm and 
asked demographic questions 
 The next 6 closed-ended questions were specific to the 
CONTENTdm platform with a four-point scale (Strongly Agree, 
Agree, Disagree, Strongly Disagree) 
 The final question was open-ended and allowed for any 
additional comments or feedback
Front-End User Perceptions 
 Strengths: 
 Extensive and meaningful metadata 
 Overall attractive appearance 
 Good Image Quality 
 Rather intuitive system interface 
 Weaknesses: 
 Inability to scroll through multiple items within a collection 
 Navigation issues
Literature Review 
Strengths 
 Widespread use among 
institutions for their digital 
collection management needs 
 Metadata structure 
Weaknesses 
 Confusing system interface 
design 
 Inconsistent and inaccurate 
search results
Conclusion 
Although OCLC claims that CONTENTdm is easy to 
use and the processes are streamlined, our survey 
results and a review of the existing literature do not 
completely confirm these claims. As for LDL, it 
seems to work for some, but not all, of its users.
References 
 CONTENTdm Features. (2014). CONTENTdm. Retrieved from OCLC Online 
Computer Library Center. https://oclc.org/contentdm/features.en.html. 
 CONTENTdm Overview. (2014). CONTENTdm. Retrieved from OCLC Online 
Computer Library Center. https://oclc.org/contentdm.en.html. 
 Frequently asked questions [FAQ]. (2014). CONTENTdm. Retrieved from OCLC 
Online Computer Library Center. http://www.conference-center.oclc.org/en- 
UK/contentdm/resources.html. 
 LOUISiana Digital Library Advisory Committee. (2012, June 1). What is 
CONTENTdm? In Your Digital Library Project: A step-by-step guide to creating a 
digital collection for the LOUISiana Digital Library (Introduction). Retrieved from 
http://louisdl.louislibraries. 
org/ui/custom/default/collection/default/resources/custompages/home/style_man 
ual.pdf. 
 Jin, Tao. (2014). Defining the Information System [PowerPoint slides]. Retrieved 
from 
http://moodle2.lsu.edu/pluginfile.php/968610/mod_resource/content/0/DEFININ 
G%20THE%20INFORMATION%20SYSTEM_summer%2020014.ppt.

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CONTENTdm & LDL: LIS 7013 Group Research Project

  • 1. CONTENTdm & the LOUISiana Digital Library LIS 7013 Student Research Project Dana Statton, Steven Buras, Zach Morrison, & Sarah Durr
  • 2. What is CONTENTdm? •Operated by the OCLC since 2006 •Easy-to-use and flexible digital collection management system (OCLC, “CONTENTdm Overview,” 2014) •Focused on two distinct tasks: (1) collection building and (2) end-user experience (OCLC, “CONTENTdm Features,” 2014) •Used by the LOUISiana Digital Libraries (LDL) for their digital collections (OCLC, “CONTENTdm Overview,” 2014)
  • 3. CONTENTdm as an Information System  Contains both inputs and outputs  Open system  Logical (conceptual) system description:  Focuses on system’s function and purpose without regard to implementation (Jin, Slide 21)  Physical (technical) system description:  Focuses on how the system will be designed and implemented (Jin, Slide 21)
  • 4. Features of CONTENTdm  Controlled Vocabulary  Multiple thesauri are provided through OCLC  Can accommodate collections containing various mediums of information:  For example: books, newspapers, postcards, film, audio recordings, prints, photographs, and scrapbooks (OCLC, “FAQ,” 2014)  Modeled after an Internet search engine (OCLC, “FAQ,” 2014)
  • 5. Operational Components Hardware  Scanner or digital camera  Server or hard drive with enough storage space  Computer Software  CONTENTdm Project Client software  Adobe Photoshop or other imaging software with editing capabilities  Adobe Acrobat for editing PDFs
  • 6. Specific Applications  LDL is an online library documenting Louisiana culture and history  Mission Statement: “To make unique historical treasures from the Louisiana institution’s archives, libraries, museums, and other respositories in the state electronically accessible to Louisiana residents and to students, researchers, and the general public in other states and countries” (LDL Advisory Committee, 2012, p. 4).  Twenty-two institutions have contributed over 144,000 items to the collection to date
  • 7. The Survey  Back-End Users:  Survey was sent out to 22 professionals directly working with CONTENTdm  14 people (or 64%) of the 22 completed the survey  Asked 15 questions  Front-End Users:  Survey sent out to 12 participants with previous knowledge and experience with CONTENTdm  9 (or 75%) of the 12 completed the survey  Asked 11 questions
  • 8. Back-End User Survey  The first 5 questions clarified their use of CONTENTdm and asked demographic questions  The next 9 closed-ended questions were specific to the CONTENTdm platform with a four-point scale (Strongly Agree, Agree, Disagree, Strongly Disagree)  The final question was open-ended and allowed for any additional comments or feedback
  • 9. Back-End User Perceptions  Strengths:  Ability to incorporate a variety of materials into a collection  Simplicity of creating collections  Customization features  Extensive metadata usage and statistical analysis  Weaknesses:  Lack of customer/technical support  Cost  Back-end interface is not very intuitive to use
  • 10. Front-End User Survey  The first 5 questions clarified their use of CONTENTdm and asked demographic questions  The next 6 closed-ended questions were specific to the CONTENTdm platform with a four-point scale (Strongly Agree, Agree, Disagree, Strongly Disagree)  The final question was open-ended and allowed for any additional comments or feedback
  • 11. Front-End User Perceptions  Strengths:  Extensive and meaningful metadata  Overall attractive appearance  Good Image Quality  Rather intuitive system interface  Weaknesses:  Inability to scroll through multiple items within a collection  Navigation issues
  • 12. Literature Review Strengths  Widespread use among institutions for their digital collection management needs  Metadata structure Weaknesses  Confusing system interface design  Inconsistent and inaccurate search results
  • 13. Conclusion Although OCLC claims that CONTENTdm is easy to use and the processes are streamlined, our survey results and a review of the existing literature do not completely confirm these claims. As for LDL, it seems to work for some, but not all, of its users.
  • 14. References  CONTENTdm Features. (2014). CONTENTdm. Retrieved from OCLC Online Computer Library Center. https://oclc.org/contentdm/features.en.html.  CONTENTdm Overview. (2014). CONTENTdm. Retrieved from OCLC Online Computer Library Center. https://oclc.org/contentdm.en.html.  Frequently asked questions [FAQ]. (2014). CONTENTdm. Retrieved from OCLC Online Computer Library Center. http://www.conference-center.oclc.org/en- UK/contentdm/resources.html.  LOUISiana Digital Library Advisory Committee. (2012, June 1). What is CONTENTdm? In Your Digital Library Project: A step-by-step guide to creating a digital collection for the LOUISiana Digital Library (Introduction). Retrieved from http://louisdl.louislibraries. org/ui/custom/default/collection/default/resources/custompages/home/style_man ual.pdf.  Jin, Tao. (2014). Defining the Information System [PowerPoint slides]. Retrieved from http://moodle2.lsu.edu/pluginfile.php/968610/mod_resource/content/0/DEFININ G%20THE%20INFORMATION%20SYSTEM_summer%2020014.ppt.