1. SAME SIDE AND CROSS SIDE EFFECTS IN NETFLIX
2. IS NETFLIX A WINNER TAKE ALL BUSINESS?
3. THREATS FACED BY NETFLIX
4. RESPONSIVENESS OF THE WEBSITE
5. TRANSISTION TO APPLICATION
2. AGENDA
• SAME SIDE AND CROSS SIDE EFFECTS
• IS NETFLIX A WINNER TAKE ALL BUSINESS?
• THREATS FACED BY NETFLIX
• RESPONSIVE OF THE WEBSITE
• TRANSISTION TO APPLICATION
4. Is Netflix a
winner take all
business?
• Has strong cross side effects
• Has high multi- homing costs
• The extent of differentiation is also medium to high
Hence, Netflix is not a winner take all business
5. THREATS FACED BY
NETFLIX
• Other content production companies
looking to launch their own streaming
platforms. Eg: Walt Disney’s Disney+
• Streaming rights for flagship shows like the
Friends, the Office are being taken back by
the production companies and being added
to their own streaming platforms
• Netflix lacks in flagship shows compared to
other production companies. So, users may
change streaming service where they find
more flagship shows.
6. RESPONSIVENESS OF
THE WEBSITE
• The website is very responsive as it does not show any lag
• The mobile website is also similar as the main website
• The Netflix website directly shows the content on the first
page and all the content can be accessed from a single page
• The user interface is very good as it involves more tapping
and swiping rather than typing
• The user experience is very advanced as it uses AI and ML to
provide personalized suggestions based on the consumption
behavior
7. TRANSISTION TO APPLICATION
ENVIRONMENT
• The decision was right as the mobile app
environment was more stable and UX was
smoother than website’s
• Increases the homing costs
• Notification alerts about new shows and
recommendations
• Application offers offline viewing and
downloads
• Also provides smart downloads where the
next episode starts downloading while
watching current episode