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THE
Strategic Leadership and
Organisational Dynamics Lectures
Bindura University of Science & Technology
BUSE: Graduate Business School
MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School
Bindura University of Science and Education Leadership & Systems Thinking Perspective
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371
UZ - MBA 543 - MANAGING
CHANGE AND COMPLEXITY
© DR.
2
Job Challenge What I do for fun
Who I admire
Happiest moment
in my life
PRESENTER: Dr. Sam RUTURI
FETC, (Lon),AIBS,(SA);AIB,(SA); Dip. H.F (USA), Grad. Diploma IMM (SA); BBA.(SA) B. Com. (SA) B Phil. (SA);
MSc. (UK); MBA (NUST) ,MBA,(USA) PhD (USA), MCom, (SA). DBA (France) (Pending)
Director & Senior Lecturer: 1. Mortgage Banking School of Southern Africa
Part-Time Lecturer: 2. MBA-GSM; University of Zimbabwe
Part-Time Lecturer: 3. MBA-GSB; Chinhoyi University of Technology
Part-Time Lecturer 4. MBL-GBS; Bindura University of Science& Education
Consultant & Facilitator: 5. Strategy, Quality, Change and Housing Finance
Email address: samruturi@yahoo.com Cell; 0734 371 341 / 0712221348/ Tel.
Day I bought
my first house Tom
PETERS
Teaching people to
learn to act on what
they have learnt
LET ME INTRODUCE MYSELF…Dr Sam Ruturi
Play Golf
for Fun
ABOUT THE AUTHORS
THE BOOK HAS BEEN TRANSLATED INTO FORTY TWO LANGUAGES
Prof Renee
Mauborgne
Prof Chan
Kim
MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School
Bindura University of Science and Education Leadership & Systems Thinking Perspective
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371
 To determine the motivation for Focus on Creating Blue
Ocean
 To determine the colour of your company Strategy
 To establish the strategic logic that allows Companies to
create uncontested space and make competition irrelevant
 To establish the facts and analytical frameworks that allow
companies to formulate and execute Blue Ocean Strategy
 To establish pathways Companies can use to move from
thought to action in actualizing Blue Ocean Strategy
MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School
Bindura University of Science and Education Leadership & Systems Thinking Perspective
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371
LEARNING OBJECTIVES
 Why Focus on Creating Blue Ocean
 What colour is your Strategy?
Are you Red or Blue?
 Blue Ocean Strategy overview
o What is the strategic logic that allows Companies to create
uncontested space and make competition irrelevant?
 Blue Ocean Strategy Formulation and Execution
o What are the facts and analytical frameworks that allow companies to
formulate and execute Blue Ocean Strategy?
 Focus on the Future
o How can Companies (like yours) move from thought to action in
actualizing Blue Ocean Strategy?
MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School
Bindura University of Science and Education Leadership & Systems Thinking Perspective
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371
Presentation Outline
The Rising Imperative of Creating BlueThe Rising Imperative of Creating Blue
OceansOceans
• Supply exceeds demandSupply exceeds demand
• Accelerated commoditization of productsAccelerated commoditization of products
and servicesand services
• Increasing price warsIncreasing price wars
• Shrinking profit marginsShrinking profit margins
• Brands are becoming more similarBrands are becoming more similar
> select based on price> select based on price
MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School
Bindura University of Science and Education Leadership & Systems Thinking Perspective
Why Focus on Blue Ocean
• Globalism has made many brands
become increasingly similar and more of a
commodity
• Technological improvement has caused
supply to outweigh demand
• It is now harder than ever to differentiate
among brands
The Rising Imperative ofThe Rising Imperative of
Creating Blue OceansCreating Blue Oceans
MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School
Bindura University of Science and Education Leadership & Systems Thinking Perspective
What Colour is Your Strategy?
Are you Red or Blue?
MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School
Bindura University of Science and Education Leadership & Systems Thinking Perspective
What Colour is Your Strategy?
Are you Red or Blue?
MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School
Bindura University of Science and Education Leadership & Systems Thinking Perspective
What Colour is Your Strategy?
Are you Red or Blue?
MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School
Bindura University of Science and Education Leadership & Systems Thinking Perspective
Managing
Costs
Asset
Utilisation
Future
Strategy
Corporate
Brand
New Brand
Development
Global
Research
Operational
Efficiency
Cycle Times Logistics
Growth 1
Innovation
Quality
Control
Creativity
Methods
How Much Time Do You Spend Doing
the Following Activities?
MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School
Bindura University of Science and Education Leadership & Systems Thinking Perspective
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371
Productivity
Management
Creativity
Management
Quality Control
Creativity
Methods
Assets
Utilisation
New Brand
Development
Operational
Efficiency
Global
Research
Logistics Corporate Brand
Cycle Times Future Strategy
Managing
Costs
Growth /
Innovation
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
• What percentage of your time do you spend on the left
hand side and how much on the right hand side?
• It on the level of position one holds or where the
company is:-
- Left side is easy because this side is what we learn
about.
- Right hand side is not abstract
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
INNOVATION
Random Systematic
Ratreprenour Pattern
Trial & Error learn from the
future
Opportunities and risks come
together
Risk Minimization with
Opportunity Maximization
DNA/Culture Analytical Frameworks
Units of Experimentation
Subsystems Approach
Systems Strategic Alignment
Schumpeterian Innovation Blue Ocean Strategy
Theory &
Methodologies
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
What Makes An Innovation Succeed?
Researching the History of Blue Ocean Creations
•150 Blue Ocean Creations
•More than 30 industries
•Over 100 years (1880 – 2000)
Business Launch
Revenue Impact
Profit Impact
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Blue Ocean Strategy
Translated Into 42 Languages
Strategy comes from the military
Strategy is about fighting over a fixed piece of land
when one army fights and wins that piece of land,
the other one looses
Red Ocean Strategy Blue Ocean Strategy
Red
Ocean
Strategy
Blue
Ocean
Strategy
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Intensifying Competition Shrinking
Audiences
No of Competitors
Average No. of
Audiences per Show
3700
2700
1137
749
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Revenue Breakdown of Typical
Orchestra
Source %age of Total Revenue
Live Performance < 60%
Royalties from recordings > 2%
Government Funds (Donations) (3% - 9%)
Private (11% - 40%)
MBA 543 Managing Change and Complexity Dr Sam Ruturi 2015
Graduate School of Management – University of Zimbabwe
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Unsustainable Cost Structure
HIGH
FIXED
COSTS
• Half of orchestras costs go to salaries and
superstar guest and conductors
- Minimum salaries in the Big 5 over
US$100k with 8 – 9 wider vacation for over
one hundred members
- Conductors earning over US$2m
Variable
Costs
On
The
Rise
• Higher marketing costs as orchestras
complete for shrinking audiences and
public and private funding
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Strategic Canvas Traditional Orchestra Experience
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
RED OCEAN STRATEGY BLUE OCEAN STRATEGY
Represents all the industries in
existence today.
Represents all the industries not
in existence today.
Prospect for profits and growth are
reduced
There is opportunity for highly
profitable growth.
Market space is overcrowded. The market space is untapped,
creation of new terrain.
There is intense competition due
large number of players because
the rules of the game are known.
Competition is irrelevant
because the rules of the game
are yet to be define.
Products become commodities and
competition turns the Red Ocean
Bloody.
Products have a unique
personality, identity, & image
tailored to meet customer needs.
RED OCEAN Versus BLUE OCEAN STRATEGY
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
RED OCEAN VERSUS BLUE
OCEAN STRATEGY
Red Ocean Strategy Blue Ocean Strategy
Compete in Existing markets
Beat Competition
Exploiting Existing Demand
Make the Value Cost Trade Off
Align the Firm's Activities with
its Strategic Choice of
Differentiation or Low Cost
Create Uncontested market space
Make Competition Irrelevant
Create and Capture New Demand
Break the Value-Cost Trade Off
Align the Firm’s Activities in
Pursuit of Differentiation and Low
Cost.
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
THE PARADOX OF STRATEGY
86% 14%
62% 38%
39% 61%
Launchers in
Red Ocean
Launchers
For Creating
Blue Ocean
Business Launch
Total Revenue
Total Profits
The Profit and Growth Consequences of Creating a:
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Average Revenue Per Company (%)
100%
61%Total Profits(%)
100%38%Total Revenue (%)
100%14%
Business Launchers on (%)
108No. of Companies Launched
TotalBlueRed
93
86%
62%
39%
100%
100%
15
2.53%
Average Profit Per Company (%) 100%4.07%
0.65%
0.42%
The Paradox of Strategy
THE IMPACT OF THE LAUNCHERS: RED OCEAN VS
BLUE OCEAN
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
The Paradox of Strategy
• In a study of 108 companies
– 86% of new ventures were line extensions or incremental
improvements to existing industries
– ONLY 14% were aimed at creating new markets or
strategies
• Line extensions provided 62% of total revenues but
ONLY 39% of TOTAL PROFITS
• In contrast, on the 14% invested in creating new
markets it delivered 38% of the total revenues BUT it
delivered 61% of TOTAL PROFITS!!!
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Take Aways
Red ocean strategy is a market-sharing or
market-competing strategy, while Blue
ocean strategy is a market-creating
strategy.
As red oceans are becoming bloodier, we
need to create more blue oceans.
“The only way to beat the competition is
to stop trying to beat the competition!”
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Four Guiding Principles
1.Reconstruct Market Boundaries
2.Focus on the Big Picture, Not the
Numbers
3.Reach Beyond Existing Demand
4.Get the Strategic Sequence Right
Let’s look briefly at each principle.
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Principle 1: Reconstruct Market Boundaries
• Path 1: Look across alternative industries
– NetJets as alternative to private jet or commercial
airlines
– Home Depot with expertise of contractors and
lower prices than hardware stores
• Path 2: Look Across Strategic Groups Within
Industries
– Curves, the Texas based Fitness center for women
• Path 3: Look Across the Chain of Buyers
– Novo Nordisk’s prefilled disposable insulin
injectorsMBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Principle 1: Reconstruct Market
Boundaries (Cont.)
• Path 4: Look Across Complementary Product and Service
Offerings
– Nabi fiberglass buses (competing on lifecycle cost, not
purchase price)
• Path 5: Look Across Functional or Emotional Appeal to
Buyers
– Swatch transformed functionally driven budget watch
industry into an emotionally driven fashion statement
• Path 6: Look Across Time (finding actionable insights on
observable trends)
– iTunes leaping past pirated downloads
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
BOS Logic: Reconstruct market boundaries
Industry
Focuses on rivals within its
industry
Strategic Group
Focuses on competitive
position within strategic group
Buyer Group
Focuses on better serving the
buyer group
Scope of Product
and Service
Offerings
Focuses on maximizing the
value of product and service
offerings within the bounds of
its industry
Functional-
emotional
Orientation of an
Industry
Focuses on improving price-
performance with the
functional-emotional
orientation of this industry
Time/Trends
Focuses on adapting to
external trends as they occur
Looks across alternative
industries
Looks across strategic groups
within its industry
Redefines the buyer group of
the industry
Looks across to
complementary product and
service offerings that go
beyond the bounds of its
industry
Rethinks the functional-
emotional orientation of its
industry
Participation in shaping
external trends over time
Boundaries of
Competition
Head-to-Head
Competition
Creating
New Market Space
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Four Steps of Visualizing
1. Visual
Awakening
2. Visual
Exploration
3. Visual
Strategy Fair
4. Visual
Communicatio
n
•Compare your
business with
your competitors’
by drawing your
“as is” canvas
•See where your
strategy needs to
change
•Go into the field to
explore the six
paths to creating
blue oceans
•Observe the
distinctive
advantages of
alternative
products and
services
•See which factors
you should
eliminate, create or
change
•Draw your “to be”
canvas based on
insights from field
observations
•Get feedback on
alternative strategy
canvases from
customers,
competitors’
customers, and non-
customers
•Use feedback to
build the best “to
be” future strategy
•Distribute your
before-and-after
strategic profiles on
one page for easy
comparison
•Support only those
projects and
operational moves
that allow your
company to close
gaps and actualize
the new strategy
Principle 2: Focus on the Big Picture, Not the
Numbers
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Principle 3: Reach Beyond Existing Demand
• JCDecaux with it’s outdoor furniture
advertisements
Third Tier
Second Tier
First
Tier
Your
Market
The Three Tiers of NonconsumerThe Three Tiers of Nonconsumer
11stst
Tier:Tier: “Soon-to-be” noncustomers who are on the edge of your market, waiting to“Soon-to-be” noncustomers who are on the edge of your market, waiting to
jump ship.jump ship.
22ndnd
Tier:Tier: “Refusing” noncustomers who consciously choose against your market.“Refusing” noncustomers who consciously choose against your market.
3rd Tier:3rd Tier: “Unexplored” noncustomers who are in markets distant from yours.“Unexplored” noncustomers who are in markets distant from yours.
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
BOS Logic: Reach Beyond
Existing Demand
Core Customer Noncostumer
Soon-to-be-NC Refusing Customer
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Three Tiers of Customers
1st
2nd
3rd
There is a universe ofThere is a universe of
noncustomers which can benoncustomers which can be
turned into customers to offerturned into customers to offer
a big blue ocean market.a big blue ocean market.
1st tier:1st tier: “Soon-to-be”“Soon-to-be”
noncustomers who are on thenoncustomers who are on the
edge of your marketedge of your market
2nd tier:2nd tier: “Refusing”“Refusing”
noncustomers whononcustomers who
consciously choose againstconsciously choose against
your marketyour market
3rd tier:3rd tier: “Unexplored”“Unexplored”
noncustomers who are innoncustomers who are in
markets distant from yoursmarkets distant from yours
3rd
Your
Market
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
• Three tiers of non-customers:Three tiers of non-customers:
– 1: buyers who purchase your industry offerings out of necessity; will1: buyers who purchase your industry offerings out of necessity; will
jump ship if given an opportunity.jump ship if given an opportunity.
– 2: buyers who purchase alternative offerings that serve the same2: buyers who purchase alternative offerings that serve the same
functionfunction
– 3: people who don’t consume even the alternatives to your offerings3: people who don’t consume even the alternatives to your offerings
• Non-customer demand is unlocked by providing newNon-customer demand is unlocked by providing new
buyer utilities, at a price that attracts a mass of buyers,buyer utilities, at a price that attracts a mass of buyers,
given target costs.given target costs.
• Buyers could be not only end-users, but also otherBuyers could be not only end-users, but also other
participants in a value chain (e.g. distributors)participants in a value chain (e.g. distributors)
Three Tiers of CustomersThree Tiers of Customers
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Principle 4: Get the Strategic Sequence Right
BOS Logic: The Core Principles
Reconstruct Market
Boundaries
… overcome believes.
Reach beyond
existing Demand
… go for uncontested space.
Get the strategicGet the strategic
sequence rightsequence right
… value [innovation] first.
VIVI
COST
VALUE
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Value innovation is the “new” strategic
logic behind Blue Ocean Strategy.
Instead of focussing on beating the
competition, you focus on making it
irrelevant by creating a leap in value for
buyers and creating uncontested
market space.
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Value innovation only occurs when organizations
have aligned innovation with utility, price and
costs.
The market must be ready to accept the product,
meaning that timing is key.
The focus is on both differentiation and low cost
to provide value to both customers and the
organization.
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Value Innovation of (Yellow tail)
Utility
proposition
(customers,
distributors and
retailers)
•Creating of a social drink that is
accessible to anyone
•Easy drinking, ease of selection, sense of
fun and adventure
•Limit number of SKUs
•Price to move at volume
Price
proposition
•Targeted at the mass of customers
•Priced against the alternative (6-pack)
Cost
structure
•Elimination of working capital tied up in
aging wines
•Fast product turnover
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
BOS Logic: Get the Strategic Sequence right
Buyer utility
Is there exceptional buyer
utility in your business idea?
Adoption
What are the adoption hurdles in
actualizing your business idea?
Are you addressing them up
front?
Price
Is your price easily accessible to
the mass of buyers?
Cost
Can you attain your cost target to
profit at your strategic price?
A commercially viable Blue Ocean Strategy
YES
YES
YES
YES
No  Rethink
No  Rethink
No  Rethink
No  Rethink
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
What factors
should be
eliminated that the
industry has taken
for granted?
Eliminate
What factors
should be reduced
well below the
industry standard?
Reduce
What factors should
be created that the
industry has never
offered?
Create
What factors
should be raised
well beyond the
industry standard?
Raise
Four Actions to create a Blue Ocean
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Four Actions Framework: Key to Value Curve
Reduce
What factors
should be reduced
well below the
industry standard?
Raise
What factors
should be raised
well above the
industry standard?
The key to
discovering a new
value curve lies in
answering four
fbasic questions
Creating
new markets:
A new value
curve
Creating
new markets:
A new value
curve
Eliminate
What are the factors
that the industry has
taken for granted
should be
eliminated?
Create/Add
What are the
factors that the
industry has never
offered should be
created or added?
Cirque du Soleil example
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Low
High
Industry Variables
Strategy Canvas
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
The Strategy Canvas
of Cirque du Soleil
High
offeringlevel
Low
Price
Fun & Humor Unique VenueAisle Concessions
Multiple Show
Arenas
Thrills & DangerAnimal Shows
Star Performers
Theme
Refined Viewing
Environment
Multiple
Productions
Artistic Music
& Dance
Cirque du Soleil
ReduceEliminate Raise Create
Ringling Brothers
Smaller Regional Circus
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Wrap Up on Blue Ocean Strategy
• See Chapters 7-9 for guidelines on
implementing a Blue Ocean Strategy
• Don’t bleed – stay out of Red Oceans and
Create Yourself a Blue One!
• There are MANY other examples (not in the
book), such as:
– Jiffy Lube
– Jim Poss’s solar powered trash compactors
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
The Six Principles of Blue Ocean Strategy
Formulation Principles Risk factor each principle
attenuates
Reconstruct market boundaries
Focus on the big picture, not the
numbers
Reach beyond existing demand
Get the strategic sequence right
Search risk
Planning risk
Scale risk
Business model risk
Evaluation principles Risk factor each principle
attenuates
Overcome key organizational hurdles
Build execution into strategy
Organizational risk
Management risk
This figure highlights the six principles driving the successful
formulation and execution of blue ocean strategy and the risks that
these principles attenuate.
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Points of view
Business often look at the industry from a
structuralist (supply) point of view
What if we looked at the industry from a
reconstructionist (demand) point of view?
Market boundaries are not viewed as given,
but could be reconstructed to unlock new
demand
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Generic Strategies vs.
Value Innovation
High
Low
V1
C1
Cost
Quality
HighHigh
High
LowLow
Low
Quality
Cost
•
•
D
LC
V1
C1
Red Ocean Strategy Blue Ocean (VI) Strategy
Structuralist Reconstructionist
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Generic Strategies vs.
Value Innovation
High
Low
V1
C1
Cost
Quality
HighHigh
High
LowLow
Low
Quality
Cost
•
•
D
LC
V1
C1
Red Ocean Strategy
Blue Ocean (VI) Strategy
Structuralist Reconstructionist
Blue Ocean (VI) Strategy
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Strategy CanvasThe strategy canvas is both a diagnostic and an action framework for building a
compelling blue ocean strategy. It captures the current state of play in the known
market space. This allows you to understand where the competition is currently
investing, the factors the industry currently competes on in products, service, and
delivery, and what customers receive from the existing competitive offerings on the
market. The horizontal axis captures the range of factors the industry competes on an
invests in. The vertical axis captures the offering level that buyers receive across all
these key competing factors. The value curve then provides a graphic depiction of a
company’s relative performance across its industry’s factors of competition.
High
Low
Price Use of
enological
terminology
Above-the-line
marketing Aging
quality
Vineyard prestige
and legacy Wine
complexity
Wine range
Budget Wines
Premium Wines
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
What factors
should be
eliminated that the
industry has taken
for granted?
Eliminate
What factors
should be reduced
well below the
industry standard?
Reduce
What factors should
be created that the
industry has never
offered?
Create
What factors
should be raised
well beyond the
industry standard?
Raise
Four Actions to create a Blue Ocean
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Four Actions Framework + Eliminate/Reduce/Raise/Create Grid
The four actions framework offers an
technique that breaks the trade-off between
differentiation and low cost and to create a
new value curve. It answers the four key
questions of what industry takes for granted
and needs to be eliminated; what factors need
to be reduced below industry standards; what
factors need to be raised above industry
standards; and what should be created that
the industry has never offered.
The eliminate-reduce-raise-create grid pushes
companies not only to ask all four questions in the four
actions framework but also to act on all four to create a
new value curve. By driving companies to fill in the grid
with the actions of eliminating, reducing, raising, and
creating, the grid provides four immediate benefits: it
pushes them to simultaneously pursue differentiation
and low costs; identifies companies who are only raising
and creating thereby raising costs; makes it easier for
managers to understand and comply; and it drives
companies to scrutinize every factor the industry
competes on.
Eliminate
Enological terminology and
distinctions
Aging qualities
Above-the-line marketing
Raise
Price versus budget wines
Retail Store involvement
Reduce
Wine complexity
Wine range
Vineyard prestige
Create
Easy drinking
Ease of selection
Fun and adventure
A
New
Value
Curve
Reduce
Eliminate Create
Raise
Which factors should be
reduced well below
industry standards?
Which factors should be
created that the industry
has never offered?
Which factors should
be raised well above
the industry’s standard?
Which of the factors
that the industry takes
for granted should be
eliminated?
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
ERRC Grid yellow tail
The Case of yellow tail
Eliminate
Enological terminology & distractions
Aging qualities
Above-the-line marketing
Raise
Price versus budget wines
Retain store involvement
Reduce
Wine complexity
Wine Range
Vineyard prestige
Create
Easy drinking
Ease of selection
Fun & adventure
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
To Be Canvas
• Eliminate
• Reduce
• Raise
• CreateMBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Yellow Tail
Only 2 types initially – Chardonnay and Shiraz
Fruity, soft on palette, sweet-ish – great for those who had not
drunk wine before
Same bottle for red and white – low logistics costs
Simple vibrant packaging – lower case letters/kangaroo
Un-intimidating
They were selling “The essence of a great land … Australia” – ie
they were not selling the wine
Australian clothing for the retail staff – they enthusiastically
promoted a wine they could understand.
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Value Innovation of [yellow tail]
Utility
proposition
(customers,
distributors and
retailers)
•Creating of a social drink that is
accessible to anyone
•Easy drinking, ease of selection,
sense of fun and adventure
•Limit number of SKUs
•Price to move at volume
Price
proposition
•Targeted at the mass of customers
•Priced against the alternative (6-pack)
Cost structure
•Elimination of working capital tied up
in aging wines
•Fast product turnover
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
The Strategy Canvas of Cirque du Soleil
High
OfferingLevel
Low
Price
Fun &
Humor
Unique
Venue
Aisle
Concessions
Multiple
Show
Arenas
Thrills &
Danger
Animal
Shows
Star
Performers
Theme
Refined
Viewing
Environment
Multiple
Productions
Artistic Music
& Dance
Cirque du Soleil
ReduceEliminate Raise Create
Ringling
Brothers
Smaller
Regional
Circus
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
The Case of Yellow Tail
Eliminate-Reduce-Raise-Create Grid:
Eliminate
Enological terminology
and distinctions
Aging qualities
Above-the-line marketing
Raise
Price versus budget
wines
Retail store involvement
Reduce
Wine complexity
Wine range
Vineyard prestige
Create
Easy drinking
Ease of selection
Fun and adventure
Source: Blue Ocean Strategy, Kim and
Mauborgne
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Source: Blue Ocean Strategy, Kim and
Mauborgne
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
60
Price
Use of technical
wine terminology
Above-the-line
marketing
Aging
quality
Vineyard
prestige
Wine
complexity
Wine
range
Easy
drinkability
Ease of
selection
Fun and
adventure
Value Curve for US Wine Industry vs Yellow
Tail Expensive wines
Yellow tailCheap wines
Low
High
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Strategy Canvas
Four Actions Framework
ERRC Grid
Value
Innovation
Costs
Buyer Value
Eliminate
Enological
terminology and
distinctions
Aging qualities
Above-the-line
marketing
Raise
Price versus budget
wines
Retail store
involvement
Reduce
Wine complexity
Wine range
Vineyard prestige
Create
Easy drinking
Ease of selection
Fun and adventure
Source: Blue Ocean Strategy, Kim
and Mauborgne
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Cost per room 100,000 FF ↔ 270,000 FF
Cost of staff 20-23% of sales vs. 23-25%
Profit Margins > 2x industry average
Occupancy rates > 3x industry average
From customers’ perspective:
Hygiene > average 2* hotel
Bed quality > average 2* hotel
Silence > average 2* hotel
Price 100 FF ↔ 200 FF of industry
From Formule 1’s perspective:
Source: HBR: Value Innovation Logic, Kim and Mauborgne
The Case of Accor's Formule 1The Case of Accor's Formule 1
Budget HotelBudget Hotel
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
The value curve of Formule 1 in the French Low Budget Hotel Industry
Results of Formule 1’s StrategyResults of Formule 1’s Strategy
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Low
Price
Meals
Lounges
Seating
Class
choices
Hub
connectiv
ity
Friendly
service
Speed
Frequent point-
to-point
departure
High
Average
Airline
Southwest
Car Transport
The Strategy Canvas of Southwest AirlinesThe Strategy Canvas of Southwest Airlines
The value curve of Southwest Airline
OfferingLevel
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371
341
Personal
Finance
Software
The Pencil
Strategy Canvas of Personal Finance
Software Industry
High
OfferingLevel
Low
Price Speed AccuracyOptional
Features
Ease of
Use
Quicken
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Rev: 2006.02.21
1. Eliminate:
2. Reduce:
3. Raise:
4. Create:
3. Draw the Strategy Canvas: 1 on left, 4 on right
Factors of Competition / Value Factors:
Blue Ocean Strategy
1. List 8 to 12 important Factors of Competition
2. Enter top 2 or 3 in each ERRC Grid Quadrant
Exercise
• 1. List Factors of
Competition
• 2. Top 2 or 3 in ERRC Grid
Quadrants
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
8
7
6
5
4
3
2
1
0
Medium
Low
Very Low
Project Name:
High
Very High
10
9
ValueFactors
Exercise
3. Write on
Worksheet:
E left, C
right
4. Draw “As
Is”
5. Draw “To
Be”
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
ExamplesExamples
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
ExamplesExamples
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
ExamplesExamples
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
References
• W. Chan Kim, Renée Mauborgne, Blue Ocean Strategy,
2005,
Havard Business School Press.
• http://www.blueoceanstrategy.com
• HANDELSBLATT, Donnerstag, 06. Oktober 2005,
Mit Nichtkunden neue Märkte finden.
• http://www.hotelformule1.com
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
Assignment:
Choose a real product that is already on the market (it
can be either one of the above or your own preferences
of product), brainstorm the value factors of the product
and develop the Strategy Canvas
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
73
MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017
Graduate School of Management – University of Zimbabwe
MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341

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Dr Sam Ruturi Chapter 8 Blue Ocean Strategy

  • 1. THE Strategic Leadership and Organisational Dynamics Lectures Bindura University of Science & Technology BUSE: Graduate Business School MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School Bindura University of Science and Education Leadership & Systems Thinking Perspective MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371
  • 2. UZ - MBA 543 - MANAGING CHANGE AND COMPLEXITY © DR. 2 Job Challenge What I do for fun Who I admire Happiest moment in my life PRESENTER: Dr. Sam RUTURI FETC, (Lon),AIBS,(SA);AIB,(SA); Dip. H.F (USA), Grad. Diploma IMM (SA); BBA.(SA) B. Com. (SA) B Phil. (SA); MSc. (UK); MBA (NUST) ,MBA,(USA) PhD (USA), MCom, (SA). DBA (France) (Pending) Director & Senior Lecturer: 1. Mortgage Banking School of Southern Africa Part-Time Lecturer: 2. MBA-GSM; University of Zimbabwe Part-Time Lecturer: 3. MBA-GSB; Chinhoyi University of Technology Part-Time Lecturer 4. MBL-GBS; Bindura University of Science& Education Consultant & Facilitator: 5. Strategy, Quality, Change and Housing Finance Email address: samruturi@yahoo.com Cell; 0734 371 341 / 0712221348/ Tel. Day I bought my first house Tom PETERS Teaching people to learn to act on what they have learnt LET ME INTRODUCE MYSELF…Dr Sam Ruturi Play Golf for Fun
  • 3. ABOUT THE AUTHORS THE BOOK HAS BEEN TRANSLATED INTO FORTY TWO LANGUAGES Prof Renee Mauborgne Prof Chan Kim MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School Bindura University of Science and Education Leadership & Systems Thinking Perspective MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371
  • 4.  To determine the motivation for Focus on Creating Blue Ocean  To determine the colour of your company Strategy  To establish the strategic logic that allows Companies to create uncontested space and make competition irrelevant  To establish the facts and analytical frameworks that allow companies to formulate and execute Blue Ocean Strategy  To establish pathways Companies can use to move from thought to action in actualizing Blue Ocean Strategy MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School Bindura University of Science and Education Leadership & Systems Thinking Perspective MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 LEARNING OBJECTIVES
  • 5.  Why Focus on Creating Blue Ocean  What colour is your Strategy? Are you Red or Blue?  Blue Ocean Strategy overview o What is the strategic logic that allows Companies to create uncontested space and make competition irrelevant?  Blue Ocean Strategy Formulation and Execution o What are the facts and analytical frameworks that allow companies to formulate and execute Blue Ocean Strategy?  Focus on the Future o How can Companies (like yours) move from thought to action in actualizing Blue Ocean Strategy? MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School Bindura University of Science and Education Leadership & Systems Thinking Perspective MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 Presentation Outline
  • 6. The Rising Imperative of Creating BlueThe Rising Imperative of Creating Blue OceansOceans • Supply exceeds demandSupply exceeds demand • Accelerated commoditization of productsAccelerated commoditization of products and servicesand services • Increasing price warsIncreasing price wars • Shrinking profit marginsShrinking profit margins • Brands are becoming more similarBrands are becoming more similar > select based on price> select based on price MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School Bindura University of Science and Education Leadership & Systems Thinking Perspective Why Focus on Blue Ocean
  • 7. • Globalism has made many brands become increasingly similar and more of a commodity • Technological improvement has caused supply to outweigh demand • It is now harder than ever to differentiate among brands The Rising Imperative ofThe Rising Imperative of Creating Blue OceansCreating Blue Oceans MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School Bindura University of Science and Education Leadership & Systems Thinking Perspective
  • 8. What Colour is Your Strategy? Are you Red or Blue? MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School Bindura University of Science and Education Leadership & Systems Thinking Perspective
  • 9. What Colour is Your Strategy? Are you Red or Blue? MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School Bindura University of Science and Education Leadership & Systems Thinking Perspective
  • 10. What Colour is Your Strategy? Are you Red or Blue? MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School Bindura University of Science and Education Leadership & Systems Thinking Perspective
  • 11. Managing Costs Asset Utilisation Future Strategy Corporate Brand New Brand Development Global Research Operational Efficiency Cycle Times Logistics Growth 1 Innovation Quality Control Creativity Methods How Much Time Do You Spend Doing the Following Activities? MBA 512: Strategic Leadership and Organisational Dynamics Graduate Business School Bindura University of Science and Education Leadership & Systems Thinking Perspective MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371
  • 12. Productivity Management Creativity Management Quality Control Creativity Methods Assets Utilisation New Brand Development Operational Efficiency Global Research Logistics Corporate Brand Cycle Times Future Strategy Managing Costs Growth / Innovation MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 13. • What percentage of your time do you spend on the left hand side and how much on the right hand side? • It on the level of position one holds or where the company is:- - Left side is easy because this side is what we learn about. - Right hand side is not abstract MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 14. INNOVATION Random Systematic Ratreprenour Pattern Trial & Error learn from the future Opportunities and risks come together Risk Minimization with Opportunity Maximization DNA/Culture Analytical Frameworks Units of Experimentation Subsystems Approach Systems Strategic Alignment Schumpeterian Innovation Blue Ocean Strategy Theory & Methodologies MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 15. What Makes An Innovation Succeed? Researching the History of Blue Ocean Creations •150 Blue Ocean Creations •More than 30 industries •Over 100 years (1880 – 2000) Business Launch Revenue Impact Profit Impact MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 16. Blue Ocean Strategy Translated Into 42 Languages Strategy comes from the military Strategy is about fighting over a fixed piece of land when one army fights and wins that piece of land, the other one looses Red Ocean Strategy Blue Ocean Strategy Red Ocean Strategy Blue Ocean Strategy MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 17. Intensifying Competition Shrinking Audiences No of Competitors Average No. of Audiences per Show 3700 2700 1137 749 MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 18. Revenue Breakdown of Typical Orchestra Source %age of Total Revenue Live Performance < 60% Royalties from recordings > 2% Government Funds (Donations) (3% - 9%) Private (11% - 40%) MBA 543 Managing Change and Complexity Dr Sam Ruturi 2015 Graduate School of Management – University of Zimbabwe MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 19. Unsustainable Cost Structure HIGH FIXED COSTS • Half of orchestras costs go to salaries and superstar guest and conductors - Minimum salaries in the Big 5 over US$100k with 8 – 9 wider vacation for over one hundred members - Conductors earning over US$2m Variable Costs On The Rise • Higher marketing costs as orchestras complete for shrinking audiences and public and private funding MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 20. Strategic Canvas Traditional Orchestra Experience MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 21. RED OCEAN STRATEGY BLUE OCEAN STRATEGY Represents all the industries in existence today. Represents all the industries not in existence today. Prospect for profits and growth are reduced There is opportunity for highly profitable growth. Market space is overcrowded. The market space is untapped, creation of new terrain. There is intense competition due large number of players because the rules of the game are known. Competition is irrelevant because the rules of the game are yet to be define. Products become commodities and competition turns the Red Ocean Bloody. Products have a unique personality, identity, & image tailored to meet customer needs. RED OCEAN Versus BLUE OCEAN STRATEGY MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 22. RED OCEAN VERSUS BLUE OCEAN STRATEGY Red Ocean Strategy Blue Ocean Strategy Compete in Existing markets Beat Competition Exploiting Existing Demand Make the Value Cost Trade Off Align the Firm's Activities with its Strategic Choice of Differentiation or Low Cost Create Uncontested market space Make Competition Irrelevant Create and Capture New Demand Break the Value-Cost Trade Off Align the Firm’s Activities in Pursuit of Differentiation and Low Cost. MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 23. THE PARADOX OF STRATEGY 86% 14% 62% 38% 39% 61% Launchers in Red Ocean Launchers For Creating Blue Ocean Business Launch Total Revenue Total Profits The Profit and Growth Consequences of Creating a: MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 24. Average Revenue Per Company (%) 100% 61%Total Profits(%) 100%38%Total Revenue (%) 100%14% Business Launchers on (%) 108No. of Companies Launched TotalBlueRed 93 86% 62% 39% 100% 100% 15 2.53% Average Profit Per Company (%) 100%4.07% 0.65% 0.42% The Paradox of Strategy THE IMPACT OF THE LAUNCHERS: RED OCEAN VS BLUE OCEAN MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 25. The Paradox of Strategy • In a study of 108 companies – 86% of new ventures were line extensions or incremental improvements to existing industries – ONLY 14% were aimed at creating new markets or strategies • Line extensions provided 62% of total revenues but ONLY 39% of TOTAL PROFITS • In contrast, on the 14% invested in creating new markets it delivered 38% of the total revenues BUT it delivered 61% of TOTAL PROFITS!!! MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 26. Take Aways Red ocean strategy is a market-sharing or market-competing strategy, while Blue ocean strategy is a market-creating strategy. As red oceans are becoming bloodier, we need to create more blue oceans. “The only way to beat the competition is to stop trying to beat the competition!” MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 27. Four Guiding Principles 1.Reconstruct Market Boundaries 2.Focus on the Big Picture, Not the Numbers 3.Reach Beyond Existing Demand 4.Get the Strategic Sequence Right Let’s look briefly at each principle. MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 28. Principle 1: Reconstruct Market Boundaries • Path 1: Look across alternative industries – NetJets as alternative to private jet or commercial airlines – Home Depot with expertise of contractors and lower prices than hardware stores • Path 2: Look Across Strategic Groups Within Industries – Curves, the Texas based Fitness center for women • Path 3: Look Across the Chain of Buyers – Novo Nordisk’s prefilled disposable insulin injectorsMBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 29. Principle 1: Reconstruct Market Boundaries (Cont.) • Path 4: Look Across Complementary Product and Service Offerings – Nabi fiberglass buses (competing on lifecycle cost, not purchase price) • Path 5: Look Across Functional or Emotional Appeal to Buyers – Swatch transformed functionally driven budget watch industry into an emotionally driven fashion statement • Path 6: Look Across Time (finding actionable insights on observable trends) – iTunes leaping past pirated downloads MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 30. BOS Logic: Reconstruct market boundaries Industry Focuses on rivals within its industry Strategic Group Focuses on competitive position within strategic group Buyer Group Focuses on better serving the buyer group Scope of Product and Service Offerings Focuses on maximizing the value of product and service offerings within the bounds of its industry Functional- emotional Orientation of an Industry Focuses on improving price- performance with the functional-emotional orientation of this industry Time/Trends Focuses on adapting to external trends as they occur Looks across alternative industries Looks across strategic groups within its industry Redefines the buyer group of the industry Looks across to complementary product and service offerings that go beyond the bounds of its industry Rethinks the functional- emotional orientation of its industry Participation in shaping external trends over time Boundaries of Competition Head-to-Head Competition Creating New Market Space MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 31. Four Steps of Visualizing 1. Visual Awakening 2. Visual Exploration 3. Visual Strategy Fair 4. Visual Communicatio n •Compare your business with your competitors’ by drawing your “as is” canvas •See where your strategy needs to change •Go into the field to explore the six paths to creating blue oceans •Observe the distinctive advantages of alternative products and services •See which factors you should eliminate, create or change •Draw your “to be” canvas based on insights from field observations •Get feedback on alternative strategy canvases from customers, competitors’ customers, and non- customers •Use feedback to build the best “to be” future strategy •Distribute your before-and-after strategic profiles on one page for easy comparison •Support only those projects and operational moves that allow your company to close gaps and actualize the new strategy Principle 2: Focus on the Big Picture, Not the Numbers MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 32. Principle 3: Reach Beyond Existing Demand • JCDecaux with it’s outdoor furniture advertisements Third Tier Second Tier First Tier Your Market The Three Tiers of NonconsumerThe Three Tiers of Nonconsumer 11stst Tier:Tier: “Soon-to-be” noncustomers who are on the edge of your market, waiting to“Soon-to-be” noncustomers who are on the edge of your market, waiting to jump ship.jump ship. 22ndnd Tier:Tier: “Refusing” noncustomers who consciously choose against your market.“Refusing” noncustomers who consciously choose against your market. 3rd Tier:3rd Tier: “Unexplored” noncustomers who are in markets distant from yours.“Unexplored” noncustomers who are in markets distant from yours. MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 33. BOS Logic: Reach Beyond Existing Demand Core Customer Noncostumer Soon-to-be-NC Refusing Customer MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 34. Three Tiers of Customers 1st 2nd 3rd There is a universe ofThere is a universe of noncustomers which can benoncustomers which can be turned into customers to offerturned into customers to offer a big blue ocean market.a big blue ocean market. 1st tier:1st tier: “Soon-to-be”“Soon-to-be” noncustomers who are on thenoncustomers who are on the edge of your marketedge of your market 2nd tier:2nd tier: “Refusing”“Refusing” noncustomers whononcustomers who consciously choose againstconsciously choose against your marketyour market 3rd tier:3rd tier: “Unexplored”“Unexplored” noncustomers who are innoncustomers who are in markets distant from yoursmarkets distant from yours 3rd Your Market MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 35. • Three tiers of non-customers:Three tiers of non-customers: – 1: buyers who purchase your industry offerings out of necessity; will1: buyers who purchase your industry offerings out of necessity; will jump ship if given an opportunity.jump ship if given an opportunity. – 2: buyers who purchase alternative offerings that serve the same2: buyers who purchase alternative offerings that serve the same functionfunction – 3: people who don’t consume even the alternatives to your offerings3: people who don’t consume even the alternatives to your offerings • Non-customer demand is unlocked by providing newNon-customer demand is unlocked by providing new buyer utilities, at a price that attracts a mass of buyers,buyer utilities, at a price that attracts a mass of buyers, given target costs.given target costs. • Buyers could be not only end-users, but also otherBuyers could be not only end-users, but also other participants in a value chain (e.g. distributors)participants in a value chain (e.g. distributors) Three Tiers of CustomersThree Tiers of Customers MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 36. Principle 4: Get the Strategic Sequence Right BOS Logic: The Core Principles Reconstruct Market Boundaries … overcome believes. Reach beyond existing Demand … go for uncontested space. Get the strategicGet the strategic sequence rightsequence right … value [innovation] first. VIVI COST VALUE MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 37. Value innovation is the “new” strategic logic behind Blue Ocean Strategy. Instead of focussing on beating the competition, you focus on making it irrelevant by creating a leap in value for buyers and creating uncontested market space. MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 38. Value innovation only occurs when organizations have aligned innovation with utility, price and costs. The market must be ready to accept the product, meaning that timing is key. The focus is on both differentiation and low cost to provide value to both customers and the organization. MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 39. Value Innovation of (Yellow tail) Utility proposition (customers, distributors and retailers) •Creating of a social drink that is accessible to anyone •Easy drinking, ease of selection, sense of fun and adventure •Limit number of SKUs •Price to move at volume Price proposition •Targeted at the mass of customers •Priced against the alternative (6-pack) Cost structure •Elimination of working capital tied up in aging wines •Fast product turnover MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 40. BOS Logic: Get the Strategic Sequence right Buyer utility Is there exceptional buyer utility in your business idea? Adoption What are the adoption hurdles in actualizing your business idea? Are you addressing them up front? Price Is your price easily accessible to the mass of buyers? Cost Can you attain your cost target to profit at your strategic price? A commercially viable Blue Ocean Strategy YES YES YES YES No  Rethink No  Rethink No  Rethink No  Rethink MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 41. What factors should be eliminated that the industry has taken for granted? Eliminate What factors should be reduced well below the industry standard? Reduce What factors should be created that the industry has never offered? Create What factors should be raised well beyond the industry standard? Raise Four Actions to create a Blue Ocean MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 42. Four Actions Framework: Key to Value Curve Reduce What factors should be reduced well below the industry standard? Raise What factors should be raised well above the industry standard? The key to discovering a new value curve lies in answering four fbasic questions Creating new markets: A new value curve Creating new markets: A new value curve Eliminate What are the factors that the industry has taken for granted should be eliminated? Create/Add What are the factors that the industry has never offered should be created or added? Cirque du Soleil example MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 43. Low High Industry Variables Strategy Canvas MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 44. The Strategy Canvas of Cirque du Soleil High offeringlevel Low Price Fun & Humor Unique VenueAisle Concessions Multiple Show Arenas Thrills & DangerAnimal Shows Star Performers Theme Refined Viewing Environment Multiple Productions Artistic Music & Dance Cirque du Soleil ReduceEliminate Raise Create Ringling Brothers Smaller Regional Circus MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 45. Wrap Up on Blue Ocean Strategy • See Chapters 7-9 for guidelines on implementing a Blue Ocean Strategy • Don’t bleed – stay out of Red Oceans and Create Yourself a Blue One! • There are MANY other examples (not in the book), such as: – Jiffy Lube – Jim Poss’s solar powered trash compactors MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 46. The Six Principles of Blue Ocean Strategy Formulation Principles Risk factor each principle attenuates Reconstruct market boundaries Focus on the big picture, not the numbers Reach beyond existing demand Get the strategic sequence right Search risk Planning risk Scale risk Business model risk Evaluation principles Risk factor each principle attenuates Overcome key organizational hurdles Build execution into strategy Organizational risk Management risk This figure highlights the six principles driving the successful formulation and execution of blue ocean strategy and the risks that these principles attenuate. MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 47. Points of view Business often look at the industry from a structuralist (supply) point of view What if we looked at the industry from a reconstructionist (demand) point of view? Market boundaries are not viewed as given, but could be reconstructed to unlock new demand MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 48. Generic Strategies vs. Value Innovation High Low V1 C1 Cost Quality HighHigh High LowLow Low Quality Cost • • D LC V1 C1 Red Ocean Strategy Blue Ocean (VI) Strategy Structuralist Reconstructionist MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 49. Generic Strategies vs. Value Innovation High Low V1 C1 Cost Quality HighHigh High LowLow Low Quality Cost • • D LC V1 C1 Red Ocean Strategy Blue Ocean (VI) Strategy Structuralist Reconstructionist Blue Ocean (VI) Strategy MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 50. Strategy CanvasThe strategy canvas is both a diagnostic and an action framework for building a compelling blue ocean strategy. It captures the current state of play in the known market space. This allows you to understand where the competition is currently investing, the factors the industry currently competes on in products, service, and delivery, and what customers receive from the existing competitive offerings on the market. The horizontal axis captures the range of factors the industry competes on an invests in. The vertical axis captures the offering level that buyers receive across all these key competing factors. The value curve then provides a graphic depiction of a company’s relative performance across its industry’s factors of competition. High Low Price Use of enological terminology Above-the-line marketing Aging quality Vineyard prestige and legacy Wine complexity Wine range Budget Wines Premium Wines MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 51. What factors should be eliminated that the industry has taken for granted? Eliminate What factors should be reduced well below the industry standard? Reduce What factors should be created that the industry has never offered? Create What factors should be raised well beyond the industry standard? Raise Four Actions to create a Blue Ocean MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 52. Four Actions Framework + Eliminate/Reduce/Raise/Create Grid The four actions framework offers an technique that breaks the trade-off between differentiation and low cost and to create a new value curve. It answers the four key questions of what industry takes for granted and needs to be eliminated; what factors need to be reduced below industry standards; what factors need to be raised above industry standards; and what should be created that the industry has never offered. The eliminate-reduce-raise-create grid pushes companies not only to ask all four questions in the four actions framework but also to act on all four to create a new value curve. By driving companies to fill in the grid with the actions of eliminating, reducing, raising, and creating, the grid provides four immediate benefits: it pushes them to simultaneously pursue differentiation and low costs; identifies companies who are only raising and creating thereby raising costs; makes it easier for managers to understand and comply; and it drives companies to scrutinize every factor the industry competes on. Eliminate Enological terminology and distinctions Aging qualities Above-the-line marketing Raise Price versus budget wines Retail Store involvement Reduce Wine complexity Wine range Vineyard prestige Create Easy drinking Ease of selection Fun and adventure A New Value Curve Reduce Eliminate Create Raise Which factors should be reduced well below industry standards? Which factors should be created that the industry has never offered? Which factors should be raised well above the industry’s standard? Which of the factors that the industry takes for granted should be eliminated? MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 53. ERRC Grid yellow tail The Case of yellow tail Eliminate Enological terminology & distractions Aging qualities Above-the-line marketing Raise Price versus budget wines Retain store involvement Reduce Wine complexity Wine Range Vineyard prestige Create Easy drinking Ease of selection Fun & adventure MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 54. To Be Canvas • Eliminate • Reduce • Raise • CreateMBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 55. Yellow Tail Only 2 types initially – Chardonnay and Shiraz Fruity, soft on palette, sweet-ish – great for those who had not drunk wine before Same bottle for red and white – low logistics costs Simple vibrant packaging – lower case letters/kangaroo Un-intimidating They were selling “The essence of a great land … Australia” – ie they were not selling the wine Australian clothing for the retail staff – they enthusiastically promoted a wine they could understand. MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 56. Value Innovation of [yellow tail] Utility proposition (customers, distributors and retailers) •Creating of a social drink that is accessible to anyone •Easy drinking, ease of selection, sense of fun and adventure •Limit number of SKUs •Price to move at volume Price proposition •Targeted at the mass of customers •Priced against the alternative (6-pack) Cost structure •Elimination of working capital tied up in aging wines •Fast product turnover MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 57. The Strategy Canvas of Cirque du Soleil High OfferingLevel Low Price Fun & Humor Unique Venue Aisle Concessions Multiple Show Arenas Thrills & Danger Animal Shows Star Performers Theme Refined Viewing Environment Multiple Productions Artistic Music & Dance Cirque du Soleil ReduceEliminate Raise Create Ringling Brothers Smaller Regional Circus MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 58. The Case of Yellow Tail Eliminate-Reduce-Raise-Create Grid: Eliminate Enological terminology and distinctions Aging qualities Above-the-line marketing Raise Price versus budget wines Retail store involvement Reduce Wine complexity Wine range Vineyard prestige Create Easy drinking Ease of selection Fun and adventure Source: Blue Ocean Strategy, Kim and Mauborgne MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 59. Source: Blue Ocean Strategy, Kim and Mauborgne MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 60. 60 Price Use of technical wine terminology Above-the-line marketing Aging quality Vineyard prestige Wine complexity Wine range Easy drinkability Ease of selection Fun and adventure Value Curve for US Wine Industry vs Yellow Tail Expensive wines Yellow tailCheap wines Low High MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 61. Strategy Canvas Four Actions Framework ERRC Grid Value Innovation Costs Buyer Value Eliminate Enological terminology and distinctions Aging qualities Above-the-line marketing Raise Price versus budget wines Retail store involvement Reduce Wine complexity Wine range Vineyard prestige Create Easy drinking Ease of selection Fun and adventure Source: Blue Ocean Strategy, Kim and Mauborgne MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 62. Cost per room 100,000 FF ↔ 270,000 FF Cost of staff 20-23% of sales vs. 23-25% Profit Margins > 2x industry average Occupancy rates > 3x industry average From customers’ perspective: Hygiene > average 2* hotel Bed quality > average 2* hotel Silence > average 2* hotel Price 100 FF ↔ 200 FF of industry From Formule 1’s perspective: Source: HBR: Value Innovation Logic, Kim and Mauborgne The Case of Accor's Formule 1The Case of Accor's Formule 1 Budget HotelBudget Hotel MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 63. The value curve of Formule 1 in the French Low Budget Hotel Industry Results of Formule 1’s StrategyResults of Formule 1’s Strategy MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 64. Low Price Meals Lounges Seating Class choices Hub connectiv ity Friendly service Speed Frequent point- to-point departure High Average Airline Southwest Car Transport The Strategy Canvas of Southwest AirlinesThe Strategy Canvas of Southwest Airlines The value curve of Southwest Airline OfferingLevel MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 65. Personal Finance Software The Pencil Strategy Canvas of Personal Finance Software Industry High OfferingLevel Low Price Speed AccuracyOptional Features Ease of Use Quicken MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 66. Rev: 2006.02.21 1. Eliminate: 2. Reduce: 3. Raise: 4. Create: 3. Draw the Strategy Canvas: 1 on left, 4 on right Factors of Competition / Value Factors: Blue Ocean Strategy 1. List 8 to 12 important Factors of Competition 2. Enter top 2 or 3 in each ERRC Grid Quadrant Exercise • 1. List Factors of Competition • 2. Top 2 or 3 in ERRC Grid Quadrants MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 67. 8 7 6 5 4 3 2 1 0 Medium Low Very Low Project Name: High Very High 10 9 ValueFactors Exercise 3. Write on Worksheet: E left, C right 4. Draw “As Is” 5. Draw “To Be” MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 68. ExamplesExamples MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 69. ExamplesExamples MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 70. ExamplesExamples MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 71. References • W. Chan Kim, Renée Mauborgne, Blue Ocean Strategy, 2005, Havard Business School Press. • http://www.blueoceanstrategy.com • HANDELSBLATT, Donnerstag, 06. Oktober 2005, Mit Nichtkunden neue Märkte finden. • http://www.hotelformule1.com MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 72. Assignment: Choose a real product that is already on the market (it can be either one of the above or your own preferences of product), brainstorm the value factors of the product and develop the Strategy Canvas MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341
  • 73. 73 MBA 528 Transformational Leadership & Change Management Dr Sam Ruturi 2017 Graduate School of Management – University of Zimbabwe MBSSA – C4SL © Dr Sam RUTURI 2017 samruturi@yahoo.com Cell 263- 0734 371 341

Editor's Notes

  1. The reason of the appearance of the Blue Ocean Strategy -is that in increasing numbers of industries, supply exceeds demand. -The trend toward globalization compounds the situation. As trade barriers between nations and regions are dismantled and as information on products and prices becomes instantly and globally available, niche markets and havens for monopoly continue to disappear. -The result has been accelerated commoditization of products and services, increasing price wars, and shrinking profit margins. -And for major product and service categories, brands are generally becoming more similar and as they are becoming more similar people increasingly select based on price.
  2. There are a clear pattern for creating blue oceans, with six basics approaches to remarking market boundaries: The six paths framework In the first path companies in the red ocean define their industry similarly and focus on being the best within it. But to create new market space companies must look across alternative industries because a company competes not only with the other firms in its own industry, but also with companies in those other industries that produce alternative products and services. The second path: The next boundary is the strategic group. A strategic group is companies within an industry that pursue a similar strategy. The key in creating new market space is to understand what factors determine buyers´ decision to switch from one strategic group to another. The third path: In most industries, competitors converge on the definition of the target buyer. In the reality, though, there is a chain of buyer who directly or indirectly involved in the buying decision: the purchaser, the user, for example. But by looking across buyer groups, companies can gain new insights into how to redesign their value curves to focus on a previously overlooked set of buyers. The fourth path: In the red ocean: few products and services are used in a vacuum. In most cases, other products and services affect their value. But companies can create new market space by focusing on the complements that detract from the value of their product or service. The fifth path: Competition in an industry tends to converge around two bases of appeal: -Some industries compete principally on price and function, their appeal is rational. Other industries compete largely on feelings, their appeal is emotional. Companies can find new market spaces when they are willing to challenge the functional-emotional orientation of their industry. The sixth path: All industries are subject to external trends that affect their business over time. Firms tend to pace their own thinking to keep up with the development of the trends they are tracking. By finding insights trends that are observable today, firms can unlock innovation that creates new market spaces.
  3. Instead of concentration on customers, they need to look to noncustomers. And instead of focusing on customer differences, they need to build on powerful commonalities in what buyers value. That allows companies to reach beyond existing demand to unlock a new mass of customers that did not exist before. There are three types of noncustomer that can be transformed into customers. They differ in their relative distance from the market. -The first of noncustomers is closest to the market. They are buyers who nominally purchase an industry&amp;apos;s offering out of necessity, but are mentally noncustomers of the industry. -The second type of noncustomers is people who refuse to use the industry&amp;apos;s offerings. These are buyers who have seen the industry&amp;apos;s offerings as an option to fulfill their needs but have voted against them. -The third type of noncustomers is farthest from the market. They are noncustomers who have never thought of the market´s offerings as an option. You must look at each of the three types of noncustomers to understand how you can attract them and expand the own blue ocean.
  4. This brings us to the fourth principle of the Blue Ocean Strategy: Get the strategic sequence right. As shown in this figure, companies need to build their Blue Ocean Strategy in the sequence of buyer utility, price, cost, and adoption. The starting point is buyer utility. Does your offering unlock exceptional utility? Is there a compelling reason for the mass of people to buy it? Absent this, there is no Blue Ocean potential to begin with. Here there are only two options. Park the idea, or rethink it until you reach an affirmative answer. When you clear the exceptional utility bar, you advance to the second step: setting the right strategic price. Remember a company does not want to rely on price to create demand. The key question her is this: Is your offering priced to attract the mass of target buyers so that they have a compelling ability to pay for your offering? If it is not, they cannot buy it. Nor will the offering create irresistible market buzz. These two steps address the revenue side of a company&amp;apos;s business model. Securing the profit side bring the third element: cost. Can you produce your offering at the target cost and still earn a healthy profit margin? Can you profit at the strategic price-the price easily accessible to the mass of target buyers? You should not let costs drive prices. Nor should you scale down utility because high costs block your ability to profit at the strategic price. When the target cost cannot be met, you must either forgo the idea because the Blue Ocean won&amp;apos;t be profitable, or you must innovate your business model to hit the target cost. It is the combination of exceptional utility, strategic pricing, and target costing that allows companies to achieve value innovation-a leap in value for both buyers and companies. The last step is to address adoption hurdles. What are the adoption hurdles in rolling out your idea? Have you addressed these up front? The formulation of Blue Ocean Strategy is complete only when you address adoption hurdles in the beginning to ensure the successful actualization of your idea. Adoption hurdles include, for example, potential resistance to the idea by retailers or partners. Because Blue Ocean Strategies represent a significant departure from red oceans, it is key to address adoption hurdles up front.
  5. Premium – $15 - $20 per bottle Budget - $5 - $7 per bottle
  6. For example we take Formule 1 hotels (part of Groupe Accor), which introduced a pioneering budget hotel concept. The Hotels served previously travelers who wanted something between the one – or two-star category. Accor figured out what it could deliver what travelers value most- like easy and speedy check-ins by using a credit card for access, and clean, quiet rooms with bed quality – while reducing what they didn&amp;apos;t care as much about- like restaurants, decorated lobbies, architecture, room size, reception desk, price and 24 hours reception. These hotels offered a new, attractive solution for those customers who would otherwise balk at the idea of staying in an economic hotel. In effect, Formule 1 Hotels created a value curve that was completely different from its competitors. Its costs were slashed and its profit margins were doubled that of the industry average, while occupancy rates were also higher. Creating a new value curve is the key to Value Innovation. Price average: € 15 versus/against 30 € the industry price Cost per room: € 15 versus 41 Cost of staff/sales: 20.23 % versus 25-35% Occupancy rate: 3 times average Profit margins: 2 x industry average Other examples for the success of this strategy are: Ebay Cirque du Soleil (by looking across the market boundary of the theater, Cirque du Soleil, also offered new noncircus factors, ech Cirque du Soleil creation has a theme and a story line, somewhat resembling a theater performance. Le Cirque du Soleil also borrows ideas from BroadwaY shows.) Swatch Body Shop Ikea Starbucks Ryanair, Easyjet to name a few!!!!